apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1956830/+attachment/5554508/+files/ProcCpuinfoMinimal.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1956830 Title: Problems with fprind (various readers) Jammy and earlier Status in linux package in Ubuntu: Incomplete Bug description: The fingerprint reader is not working. I have tried 2 an elan and a digital persona U.4500.U both fail to recognize the fingerprint. I downloaded the latest Beta available to date. I also tried with Ubuntu Mate 20.04.3 and other live Ubuntu. [CODE] ubuntu@ubuntu:~$ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8644:800e Intenso GmbG USB Flash Disk Bus 001 Device 004: ID 04f3:0c28 Elan Microelectronics Corp. fingerprint sensor [FeinTech FPS00200] Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ubuntu@ubuntu:~$ fprintd-enroll Using device /net/reactivated/Fprint/Device/0 Enrolling right-index-finger finger. Enroll result: enroll-stage-passed Enroll result: enroll-swipe-too-short Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-swipe-too-short Enroll result: enroll-swipe-too-short Enroll result: enroll-stage-passed Enroll result: enroll-swipe-too-short Enroll result: enroll-swipe-too-short Enroll result: enroll-completed ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-retry-scan (not done) Verify result: verify-swipe-too-short (not done) Verify result: verify-swipe-too-short (not done) Verify result: verify-no-match (done) ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-swipe-too-short (not done) Verify result: verify-retry-scan (not done) Verify result: verify-no-match (done) ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-swipe-too-short (not done) Verify result: verify-no-match (done) ubuntu@ubuntu:~$ ubuntu@ubuntu:~$ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05ba:000a DigitalPersona, Inc. Fingerprint Reader Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ubuntu@ubuntu:~$ fprintd-enroll Using device /net/reactivated/Fprint/Device/0 Enrolling right-index-finger finger. Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-stage-passed Enroll result: enroll-completed ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-match (done) ubuntu@ubuntu:~$ fprintd-verify Using device /net/reactivated/Fprint/Device/0 Listing enrolled fingers: - #0: right-index-finger Verify started! Verifying: right-index-finger Verify result: verify-no-match (done) ubuntu@ubuntu:~$ [/CODE] --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu75 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1528 F.... pipewire-media- ubuntu 4265 F.... pulseaudio /dev/snd/seq: ubuntu 1526 F.... pipewire CasperMD5CheckResult: pass CasperVersion: 1.465 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 22.04 IwConfig: lo no wireless extensions. ens33 no wireless extensions. LiveMediaBuild: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220115) Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 004: ID 05ba:000a DigitalPersona, Inc. Fingerprint Reader Bus 002 Device 003: ID 0e0f:0002 VMware, Inc. Virtual USB Hub Bus 002 Device 002: ID 0e0f:0003 VMware, Inc. Virtual Mouse Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M |__ Port 1: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M |__ Port 2: Dev 3, If 0, Class=Hub, Driver=hub/7p, 12M |__ Port 1: Dev 4, If 0, Class=Vendor Specific Class, Driver=, 12M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M MachineType: VMware, Inc. VMware Virtual Platform NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash ProcFB: 0 svgadrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash --- ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14 RelatedPackageVersions: linux-restricted-modules-5.13.0-19-generic N/A linux-backports-modules-5.13.0-19-generic N/A linux-firmware 1.204 RfKill: Tags: jammy Uname: Linux 5.13.0-19-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/12/2020 dmi.bios.release: 4.6 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: 6.00 dmi.board.name: 440BX Desktop Reference Platform dmi.board.vendor: Intel Corporation dmi.board.version: None dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 1 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.ec.firmware.release: 0.0 dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd11/12/2020:br4.6:efr0.0:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:sku:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A: dmi.product.name: VMware Virtual Platform dmi.product.version: None dmi.sys.vendor: VMware, Inc. 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