[Kernel-packages] [Bug 1999748] Re: Unable to mount external SSD over TB3
I was able to make the SSD work with the following steps: $ vim /etc/default/grub add "pci=realloc,assign-busses,hpbussize=0x33" at the end of GRUB_CMDLINE_LINUX_DEFAULT $ sudo update-grub $ reboot -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to thunderbolt-tools in Ubuntu. Matching subscriptions: Kernel Packages https://bugs.launchpad.net/bugs/1999748 Title: Unable to mount external SSD over TB3 Status in thunderbolt-tools package in Ubuntu: Confirmed Bug description: I have a Micronet Technology Fantom Drives eXtreme SSD drive. It is connected to my PC (with nobo X570 Phantom Gaming-ITX/TB3). When I connect the drive with a TB3 cable, it becomes authorized as expected. $ boltctl ● Micronet Technology Fantom Drives eXtreme ├─ type: peripheral ├─ name: Fantom Drives eXtreme ├─ vendor:Micronet Technology ├─ uuid: 00ca782d-dcfa-3e02-- ├─ generation:Thunderbolt 3 ├─ status:authorized │ ├─ domain: 0deb8780-00cc-9858-- │ ├─ rx speed: 40 Gb/s = 2 lanes * 20 Gb/s │ ├─ tx speed: 40 Gb/s = 2 lanes * 20 Gb/s │ └─ authflags: none ├─ authorized:Thu 15 Dec 2022 08:48:39 AM UTC ├─ connected: Thu 15 Dec 2022 08:48:39 AM UTC └─ stored:Thu 15 Dec 2022 07:02:21 AM UTC ├─ policy: iommu └─ key:no However, I don't see the disk in "Disk" application or anywhere else. I checked "/media/" too. It looks like TB3 is recognizing that something was plugged but it doesn't mount the drive. Note that if I connect the same drive in a ThinkPad Carbon Gen 9 with the same TB3 cable, it gets recognized and mounted as expected. They both run the same version of Ubuntu: $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 22.04.1 LTS Release: 22.04 Codename: jammy --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: leaf 1674 F pulseaudio /dev/snd/controlC1: leaf 1674 F pulseaudio CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-11-25 (20 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-56-generic root=UUID=ba6c1a3e-79a1-4c8b-944e-ed0352c02f4b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.15.0-56.62-generic 5.15.64 RelatedPackageVersions: linux-restricted-modules-5.15.0-56-generic N/A linux-backports-modules-5.15.0-56-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.7 Tags: jammy wayland-session Uname: Linux 5.15.0-56-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/27/2021 dmi.bios.release: 5.19 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: P1.70 dmi.board.name: Z590 Phantom Gaming-ITX/TB4 dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrP1.70:bd07/27/2021:br5.19:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ590PhantomGaming-ITX/TB4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: To Be Filled By O.E.M. dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: leaf 1674 F pulseaudio /dev/snd/controlC1: leaf 1674 F pulseaudio CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-11-25 (20 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user)
[Kernel-packages] [Bug 1999748] Re: Unable to mount external SSD over TB3
Here is the dmesg output: $ sudo dmesg [93568.104835] pcieport :04:01.0: pciehp: Slot(1): Card present [93568.104845] pcieport :04:01.0: pciehp: Slot(1): Link Up [93568.240701] pci :06:00.0: [8086:15da] type 01 class 0x060400 [93568.240839] pci :06:00.0: enabling Extended Tags [93568.241140] pci :06:00.0: supports D1 D2 [93568.241144] pci :06:00.0: PME# supported from D0 D1 D2 D3hot D3cold [93568.241347] pci :06:00.0: 8.000 Gb/s available PCIe bandwidth, limited by 2.5 GT/s PCIe x4 link at :04:01.0 (capable of 31.504 Gb/s with 8.0 GT/s PCIe x4 link) [93568.241568] pcieport :04:01.0: ASPM: current common clock configuration is inconsistent, reconfiguring [93568.252602] pci :06:00.0: No bus number available for hot-added bridge [93568.252606] pcieport :04:01.0: bridge window [mem 0x0010-0x000f 64bit pref] to [bus 06] add_size 20 add_align 10 [93568.252611] pcieport :04:01.0: BAR 15: no space for [mem size 0x0020 64bit pref] [93568.252613] pcieport :04:01.0: BAR 15: failed to assign [mem size 0x0020 64bit pref] [93568.252614] pcieport :04:01.0: BAR 15: no space for [mem size 0x0020 64bit pref] [93568.252615] pcieport :04:01.0: BAR 15: failed to assign [mem size 0x0020 64bit pref] [93568.252615] pcieport :04:01.0: PCI bridge to [bus 06] [93568.252626] pcieport :04:01.0: bridge window [io 0x6000-0x6fff] [93568.252630] pcieport :04:01.0: bridge window [mem 0x8400-0x840f] [93569.331131] thunderbolt 0-1: new device found, vendor=0x23e device=0xa011 [93569.331150] thunderbolt 0-1: Micronet Technology Fantom Drives eXtreme -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to thunderbolt-tools in Ubuntu. Matching subscriptions: Kernel Packages https://bugs.launchpad.net/bugs/1999748 Title: Unable to mount external SSD over TB3 Status in thunderbolt-tools package in Ubuntu: Confirmed Bug description: I have a Micronet Technology Fantom Drives eXtreme SSD drive. It is connected to my PC (with nobo X570 Phantom Gaming-ITX/TB3). When I connect the drive with a TB3 cable, it becomes authorized as expected. $ boltctl ● Micronet Technology Fantom Drives eXtreme ├─ type: peripheral ├─ name: Fantom Drives eXtreme ├─ vendor:Micronet Technology ├─ uuid: 00ca782d-dcfa-3e02-- ├─ generation:Thunderbolt 3 ├─ status:authorized │ ├─ domain: 0deb8780-00cc-9858-- │ ├─ rx speed: 40 Gb/s = 2 lanes * 20 Gb/s │ ├─ tx speed: 40 Gb/s = 2 lanes * 20 Gb/s │ └─ authflags: none ├─ authorized:Thu 15 Dec 2022 08:48:39 AM UTC ├─ connected: Thu 15 Dec 2022 08:48:39 AM UTC └─ stored:Thu 15 Dec 2022 07:02:21 AM UTC ├─ policy: iommu └─ key:no However, I don't see the disk in "Disk" application or anywhere else. I checked "/media/" too. It looks like TB3 is recognizing that something was plugged but it doesn't mount the drive. Note that if I connect the same drive in a ThinkPad Carbon Gen 9 with the same TB3 cable, it gets recognized and mounted as expected. They both run the same version of Ubuntu: $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 22.04.1 LTS Release: 22.04 Codename: jammy --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: leaf 1674 F pulseaudio /dev/snd/controlC1: leaf 1674 F pulseaudio CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-11-25 (20 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-56-generic root=UUID=ba6c1a3e-79a1-4c8b-944e-ed0352c02f4b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.15.0-56.62-generic 5.15.64 RelatedPackageVersions: linux-restricted-modules-5.15.0-56-generic N/A linux-backports-modules-5.15.0-56-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.7 Tags: jammy wayland-session Uname: Linux 5.15.0-56-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/27/2021 dmi.bios.release: 5.19 dmi.bios.vendor: American Megatrends
[Kernel-packages] [Bug 1999748] Re: Unable to mount external SSD over TB3
More dmesg output, after unplugging the drive and re-plugging it (I added spaces when I unplugged and plugged back): $ sudo dmesg -w [93568.104835] pcieport :04:01.0: pciehp: Slot(1): Card present [93568.104845] pcieport :04:01.0: pciehp: Slot(1): Link Up [93568.240701] pci :06:00.0: [8086:15da] type 01 class 0x060400 [93568.240839] pci :06:00.0: enabling Extended Tags [93568.241140] pci :06:00.0: supports D1 D2 [93568.241144] pci :06:00.0: PME# supported from D0 D1 D2 D3hot D3cold [93568.241347] pci :06:00.0: 8.000 Gb/s available PCIe bandwidth, limited by 2.5 GT/s PCIe x4 link at :04:01.0 (capable of 31.504 Gb/s with 8.0 GT/s PCIe x4 link) [93568.241568] pcieport :04:01.0: ASPM: current common clock configuration is inconsistent, reconfiguring [93568.252602] pci :06:00.0: No bus number available for hot-added bridge [93568.252606] pcieport :04:01.0: bridge window [mem 0x0010-0x000f 64bit pref] to [bus 06] add_size 20 add_align 10 [93568.252611] pcieport :04:01.0: BAR 15: no space for [mem size 0x0020 64bit pref] [93568.252613] pcieport :04:01.0: BAR 15: failed to assign [mem size 0x0020 64bit pref] [93568.252614] pcieport :04:01.0: BAR 15: no space for [mem size 0x0020 64bit pref] [93568.252615] pcieport :04:01.0: BAR 15: failed to assign [mem size 0x0020 64bit pref] [93568.252615] pcieport :04:01.0: PCI bridge to [bus 06] [93568.252626] pcieport :04:01.0: bridge window [io 0x6000-0x6fff] [93568.252630] pcieport :04:01.0: bridge window [mem 0x8400-0x840f] [93569.331131] thunderbolt 0-1: new device found, vendor=0x23e device=0xa011 [93569.331150] thunderbolt 0-1: Micronet Technology Fantom Drives eXtreme [94255.288786] pcieport :04:01.0: pciehp: Slot(1): Card not present [94255.288801] pcieport :06:00.0: can't change power state from D3cold to D0 (config space inaccessible) [94255.828576] thunderbolt 0-1: device disconnected [94266.388547] pcieport :04:01.0: pciehp: Slot(1): Card present [94266.388556] pcieport :04:01.0: pciehp: Slot(1): Link Up [94266.524274] pci :06:00.0: [8086:15da] type 01 class 0x060400 [94266.524376] pci :06:00.0: enabling Extended Tags [94266.524605] pci :06:00.0: supports D1 D2 [94266.524606] pci :06:00.0: PME# supported from D0 D1 D2 D3hot D3cold [94266.524776] pci :06:00.0: 8.000 Gb/s available PCIe bandwidth, limited by 2.5 GT/s PCIe x4 link at :04:01.0 (capable of 31.504 Gb/s with 8.0 GT/s PCIe x4 link) [94266.524888] pcieport :04:01.0: ASPM: current common clock configuration is inconsistent, reconfiguring [94266.536375] pci :06:00.0: No bus number available for hot-added bridge [94266.536378] pcieport :04:01.0: bridge window [mem 0x0010-0x000f 64bit pref] to [bus 06] add_size 20 add_align 10 [94266.536382] pcieport :04:01.0: BAR 15: no space for [mem size 0x0020 64bit pref] [94266.536384] pcieport :04:01.0: BAR 15: failed to assign [mem size 0x0020 64bit pref] [94266.536385] pcieport :04:01.0: BAR 15: no space for [mem size 0x0020 64bit pref] [94266.536385] pcieport :04:01.0: BAR 15: failed to assign [mem size 0x0020 64bit pref] [94266.536386] pcieport :04:01.0: PCI bridge to [bus 06] [94266.536396] pcieport :04:01.0: bridge window [io 0x6000-0x6fff] [94266.536400] pcieport :04:01.0: bridge window [mem 0x8400-0x840f] [94267.181918] thunderbolt 0-1: new device found, vendor=0x23e device=0xa011 [94267.181920] thunderbolt 0-1: Micronet Technology Fantom Drives eXtreme -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to thunderbolt-tools in Ubuntu. Matching subscriptions: Kernel Packages https://bugs.launchpad.net/bugs/1999748 Title: Unable to mount external SSD over TB3 Status in thunderbolt-tools package in Ubuntu: Confirmed Bug description: I have a Micronet Technology Fantom Drives eXtreme SSD drive. It is connected to my PC (with nobo X570 Phantom Gaming-ITX/TB3). When I connect the drive with a TB3 cable, it becomes authorized as expected. $ boltctl ● Micronet Technology Fantom Drives eXtreme ├─ type: peripheral ├─ name: Fantom Drives eXtreme ├─ vendor:Micronet Technology ├─ uuid: 00ca782d-dcfa-3e02-- ├─ generation:Thunderbolt 3 ├─ status:authorized │ ├─ domain: 0deb8780-00cc-9858-- │ ├─ rx speed: 40 Gb/s = 2 lanes * 20 Gb/s │ ├─ tx speed: 40 Gb/s = 2 lanes * 20 Gb/s │ └─ authflags: none ├─ authorized:Thu 15 Dec 2022 08:48:39 AM UTC ├─ connected: Thu 15 Dec 2022 08:48:39 AM UTC └─ stored:Thu 15 Dec 2022 07:02:21 AM UTC ├─ policy: iommu └─ key:no However, I don't see the disk in "Disk" application or anywhere else. I checked
[Kernel-packages] [Bug 1999748] Re: Unable to mount external SSD over TB3
apport information ** Tags added: apport-collected jammy wayland-session ** Description changed: I have a Micronet Technology Fantom Drives eXtreme SSD drive. It is connected to my PC (with nobo X570 Phantom Gaming-ITX/TB3). When I connect the drive with a TB3 cable, it becomes authorized as expected. $ boltctl ● Micronet Technology Fantom Drives eXtreme ├─ type: peripheral ├─ name: Fantom Drives eXtreme ├─ vendor:Micronet Technology ├─ uuid: 00ca782d-dcfa-3e02-- ├─ generation:Thunderbolt 3 ├─ status:authorized │ ├─ domain: 0deb8780-00cc-9858-- │ ├─ rx speed: 40 Gb/s = 2 lanes * 20 Gb/s │ ├─ tx speed: 40 Gb/s = 2 lanes * 20 Gb/s │ └─ authflags: none ├─ authorized:Thu 15 Dec 2022 08:48:39 AM UTC ├─ connected: Thu 15 Dec 2022 08:48:39 AM UTC └─ stored:Thu 15 Dec 2022 07:02:21 AM UTC ├─ policy: iommu └─ key:no However, I don't see the disk in "Disk" application or anywhere else. I checked "/media/" too. It looks like TB3 is recognizing that something was plugged but it doesn't mount the drive. Note that if I connect the same drive in a ThinkPad Carbon Gen 9 with the same TB3 cable, it gets recognized and mounted as expected. They both run the same version of Ubuntu: $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 22.04.1 LTS Release: 22.04 Codename: jammy + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu82.2 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: leaf 1674 F pulseaudio + /dev/snd/controlC1: leaf 1674 F pulseaudio + CRDA: N/A + CasperMD5CheckResult: pass + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 22.04 + InstallationDate: Installed on 2022-11-25 (20 days ago) + InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) + MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 EFI VGA + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-56-generic root=UUID=ba6c1a3e-79a1-4c8b-944e-ed0352c02f4b ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.15.0-56.62-generic 5.15.64 + RelatedPackageVersions: + linux-restricted-modules-5.15.0-56-generic N/A + linux-backports-modules-5.15.0-56-generic N/A + linux-firmware 20220329.git681281e4-0ubuntu3.7 + Tags: jammy wayland-session + Uname: Linux 5.15.0-56-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 07/27/2021 + dmi.bios.release: 5.19 + dmi.bios.vendor: American Megatrends International, LLC. + dmi.bios.version: P1.70 + dmi.board.name: Z590 Phantom Gaming-ITX/TB4 + dmi.board.vendor: ASRock + dmi.chassis.asset.tag: To Be Filled By O.E.M. + dmi.chassis.type: 3 + dmi.chassis.vendor: To Be Filled By O.E.M. + dmi.chassis.version: To Be Filled By O.E.M. + dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrP1.70:bd07/27/2021:br5.19:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ590PhantomGaming-ITX/TB4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuToBeFilledByO.E.M.: + dmi.product.family: To Be Filled By O.E.M. + dmi.product.name: To Be Filled By O.E.M. + dmi.product.sku: To Be Filled By O.E.M. + dmi.product.version: To Be Filled By O.E.M. + dmi.sys.vendor: To Be Filled By O.E.M. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1999748/+attachment/5635823/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1999748 Title: Unable to mount external SSD over TB3 Status in thunderbolt-tools package in Ubuntu: Confirmed Bug description: I have a Micronet Technology Fantom Drives eXtreme SSD drive. It is connected to my PC (with nobo X570 Phantom Gaming-ITX/TB3). When I connect the drive with a TB3 cable, it becomes authorized as expected. $ boltctl ● Micronet Technology Fantom Drives eXtreme ├─ type: peripheral ├─ name: Fantom Drives eXtreme ├─ vendor:Micronet Technology ├─ uuid: 00ca782d-dcfa-3e02-- ├─ generation:Thunderbolt 3 ├─ status:authorized │ ├─ domain: 0deb8780-00cc-9858-- │ ├─ rx speed: 40 Gb/s = 2 lanes * 20 Gb/s │ ├─ tx speed: 40 Gb/s = 2 lanes * 20 Gb/s │ └─ authflags: none ├─
