[Kernel-packages] [Bug 2036862] Re: ath10k_pci (QCA9377) firmware crashes when charger plugged
https://git.launchpad.net/~ubuntu- kernel/ubuntu/+source/linux/+git/lunar/tree/?h=Ubuntu-6.2.0-33.33 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/2036862 Title: ath10k_pci (QCA9377) firmware crashes when charger plugged Status in linux package in Ubuntu: Confirmed Status in linux-firmware package in Ubuntu: New Bug description: This issue only occurs when charger is plugged. My network adapter is built-in in my laptop (it's not an usb). I'm also connected in a 5ghz network, so i suggest using it. === How to reproduce == * shutdown your laptop (do not use reboot option); * connect charger to laptop and turn it on; (the firmware should start and connect to the 5ghz network) * If no error is thrown, continue using your laptop and your wlan device. It took me about 5 minutes to get a "firmware crash" error with code "-11". * If the firmware crashed, reboot (using shutdown command) your laptop with charger plugged in. You might similar error: "device descriptor read/64, error -71" * Temporary fix: Unplug the charger and reboot using shutdown command (two times as it might not work for the first) === Device Info: === # uname -a && lsb_release -a: Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5 14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 23.04 Release: 23.04 Codename: lunar # apt-cache policy linux-firmware: linux-firmware: Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6 Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6 Tabela de versão: *** 20230323.gitbcdcfbcf-0ubuntu1.6 500 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386 Packages 100 /var/lib/dpkg/status 20230323.gitbcdcfbcf-0ubuntu1.2 500 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main i386 Packages 20230323.gitbcdcfbcf-0ubuntu1 500 500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages # cat /var/log/dmesg.0: [...] [9.852826] kernel: i915 :00:02.0: [drm] fb0: i915drmfb frame buffer device [9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker [9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0:speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0:hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0:mono: mono_out=0x0 [9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0:inputs: [9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset Mic=0x19 [9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x1b [9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x13 [ 10.037952] kernel: input: HDA Intel PCH Headphone as /devices/pci:00/:00:0e.0/sound/card0/input13 [ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci:00/:00:0e.0/sound/card0/input14 [ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci:00/:00:0e.0/sound/card0/input15 [ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci:00/:00:0e.0/sound/card0/input16 [ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed [ 13.658528] kernel: audit: type=1400 audit(1695260291.507:85): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=12 capname="net_admin" [ 13.659312] kernel: audit: type=1400 audit(1695260291.507:86): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=38 capname="perfmon" [ 13.703536] kernel: loop22: detected capacity change from 0 to 8 [ 14.776596] kernel: usb 1-1: new full-speed USB device number 8 using xhci_hcd [ 14.905067] kernel: usb 1-1: device descriptor read/64, error -71 [ 15.148740] kernel: usb 1-1: device descriptor read/64, error -71 [ 15.392606] kernel: usb 1-1: new full-speed USB device number 9 using xhci_hcd [ 15.524631] kernel: usb 1-1: device descriptor read/64, error -71 --- ProblemType: Bug ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: eduardo1647 F wireplumber /dev/snd/seq:eduardo1641 F pipewire CRDA: N/A
[Kernel-packages] [Bug 2036862] Re: ath10k_pci (QCA9377) firmware crashes when charger plugged
Deleted unimportant attachments. This will save us precious time. Also, i'm unfamiliar with LaunchPad, if i were going to check the code to see what's going on, where i'm supposed to go? ** Attachment removed: "Lspci-vt.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702538/+files/Lspci-vt.txt ** Attachment removed: "ProcModules.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702545/+files/ProcModules.txt ** Attachment removed: "ProcInterrupts.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702544/+files/ProcInterrupts.txt ** Attachment removed: "Lsusb-t.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702539/+files/Lsusb-t.txt ** Attachment removed: "Lsusb-v.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702540/+files/Lsusb-v.txt ** Attachment removed: "PaInfo.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702541/+files/PaInfo.txt ** Attachment removed: "ProcCpuinfo.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702542/+files/ProcCpuinfo.txt ** Attachment removed: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702543/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/2036862 Title: ath10k_pci (QCA9377) firmware crashes when charger plugged Status in linux package in Ubuntu: Confirmed Status in linux-firmware package in Ubuntu: New Bug description: This issue only occurs when charger is plugged. My network adapter is built-in in my laptop (it's not an usb). I'm also connected in a 5ghz network, so i suggest using it. === How to reproduce == * shutdown your laptop (do not use reboot option); * connect charger to laptop and turn it on; (the firmware should start and connect to the 5ghz network) * If no error is thrown, continue using your laptop and your wlan device. It took me about 5 minutes to get a "firmware crash" error with code "-11". * If the firmware crashed, reboot (using shutdown command) your laptop with charger plugged in. You might similar error: "device descriptor read/64, error -71" * Temporary fix: Unplug the charger and reboot using shutdown command (two times as it might not work for the first) === Device Info: === # uname -a && lsb_release -a: Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5 14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 23.04 Release: 23.04 Codename: lunar # apt-cache policy linux-firmware: linux-firmware: Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6 Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6 Tabela de versão: *** 20230323.gitbcdcfbcf-0ubuntu1.6 500 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386 Packages 100 /var/lib/dpkg/status 20230323.gitbcdcfbcf-0ubuntu1.2 500 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main i386 Packages 20230323.gitbcdcfbcf-0ubuntu1 500 500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages # cat /var/log/dmesg.0: [...] [9.852826] kernel: i915 :00:02.0: [drm] fb0: i915drmfb frame buffer device [9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker [9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0:speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0:hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0:mono: mono_out=0x0 [9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0:inputs: [9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset Mic=0x19 [9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x1b [9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x13 [ 10.037952] kernel: input: HDA Intel PCH Headphone as /devices/pci:00/:00:0e.0/sound/card0/input13 [ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci:00/:00:0e.0/sound/card0/input14 [ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci:00/:00:0e.0/sound/card0/input15 [ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as
[Kernel-packages] [Bug 2036862] Re: ath10k_pci (QCA9377) firmware crashes when charger plugged
** Changed in: linux (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/2036862 Title: ath10k_pci (QCA9377) firmware crashes when charger plugged Status in linux package in Ubuntu: Confirmed Status in linux-firmware package in Ubuntu: New Bug description: This issue only occurs when charger is plugged. My network adapter is built-in in my laptop (it's not an usb). I'm also connected in a 5ghz network, so i suggest using it. === How to reproduce == * shutdown your laptop (do not use reboot option); * connect charger to laptop and turn it on; (the firmware should start and connect to the 5ghz network) * If no error is thrown, continue using your laptop and your wlan device. It took me about 5 minutes to get a "firmware crash" error with code "-11". * If the firmware crashed, reboot (using shutdown command) your laptop with charger plugged in. You might similar error: "device descriptor read/64, error -71" * Temporary fix: Unplug the charger and reboot using shutdown command (two times as it might not work for the first) === Device Info: === # uname -a && lsb_release -a: Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5 14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 23.04 Release: 23.04 Codename: lunar # apt-cache policy linux-firmware: linux-firmware: Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6 Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6 Tabela de versão: *** 20230323.gitbcdcfbcf-0ubuntu1.6 500 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386 Packages 100 /var/lib/dpkg/status 20230323.gitbcdcfbcf-0ubuntu1.2 500 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main i386 Packages 20230323.gitbcdcfbcf-0ubuntu1 500 500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages # cat /var/log/dmesg.0: [...] [9.852826] kernel: i915 :00:02.0: [drm] fb0: i915drmfb frame buffer device [9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker [9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0:speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0:hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0:mono: mono_out=0x0 [9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0:inputs: [9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset Mic=0x19 [9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x1b [9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x13 [ 10.037952] kernel: input: HDA Intel PCH Headphone as /devices/pci:00/:00:0e.0/sound/card0/input13 [ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci:00/:00:0e.0/sound/card0/input14 [ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci:00/:00:0e.0/sound/card0/input15 [ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci:00/:00:0e.0/sound/card0/input16 [ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed [ 13.658528] kernel: audit: type=1400 audit(1695260291.507:85): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=12 capname="net_admin" [ 13.659312] kernel: audit: type=1400 audit(1695260291.507:86): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=38 capname="perfmon" [ 13.703536] kernel: loop22: detected capacity change from 0 to 8 [ 14.776596] kernel: usb 1-1: new full-speed USB device number 8 using xhci_hcd [ 14.905067] kernel: usb 1-1: device descriptor read/64, error -71 [ 15.148740] kernel: usb 1-1: device descriptor read/64, error -71 [ 15.392606] kernel: usb 1-1: new full-speed USB device number 9 using xhci_hcd [ 15.524631] kernel: usb 1-1: device descriptor read/64, error -71 --- ProblemType: Bug ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: eduardo1647 F wireplumber /dev/snd/seq:eduardo1641 F pipewire CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop:
[Kernel-packages] [Bug 2036862] Re: ath10k_pci (QCA9377) firmware crashes when charger plugged
** Attachment removed: "Lspci.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702537/+files/Lspci.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/2036862 Title: ath10k_pci (QCA9377) firmware crashes when charger plugged Status in linux package in Ubuntu: Confirmed Status in linux-firmware package in Ubuntu: New Bug description: This issue only occurs when charger is plugged. My network adapter is built-in in my laptop (it's not an usb). I'm also connected in a 5ghz network, so i suggest using it. === How to reproduce == * shutdown your laptop (do not use reboot option); * connect charger to laptop and turn it on; (the firmware should start and connect to the 5ghz network) * If no error is thrown, continue using your laptop and your wlan device. It took me about 5 minutes to get a "firmware crash" error with code "-11". * If the firmware crashed, reboot (using shutdown command) your laptop with charger plugged in. You might similar error: "device descriptor read/64, error -71" * Temporary fix: Unplug the charger and reboot using shutdown command (two times as it might not work for the first) === Device Info: === # uname -a && lsb_release -a: Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5 14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 23.04 Release: 23.04 Codename: lunar # apt-cache policy linux-firmware: linux-firmware: Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6 Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6 Tabela de versão: *** 20230323.gitbcdcfbcf-0ubuntu1.6 500 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386 Packages 100 /var/lib/dpkg/status 20230323.gitbcdcfbcf-0ubuntu1.2 500 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main i386 Packages 20230323.gitbcdcfbcf-0ubuntu1 500 500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages # cat /var/log/dmesg.0: [...] [9.852826] kernel: i915 :00:02.0: [drm] fb0: i915drmfb frame buffer device [9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker [9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0:speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0:hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0:mono: mono_out=0x0 [9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0:inputs: [9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset Mic=0x19 [9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x1b [9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x13 [ 10.037952] kernel: input: HDA Intel PCH Headphone as /devices/pci:00/:00:0e.0/sound/card0/input13 [ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci:00/:00:0e.0/sound/card0/input14 [ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci:00/:00:0e.0/sound/card0/input15 [ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci:00/:00:0e.0/sound/card0/input16 [ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed [ 13.658528] kernel: audit: type=1400 audit(1695260291.507:85): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=12 capname="net_admin" [ 13.659312] kernel: audit: type=1400 audit(1695260291.507:86): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=38 capname="perfmon" [ 13.703536] kernel: loop22: detected capacity change from 0 to 8 [ 14.776596] kernel: usb 1-1: new full-speed USB device number 8 using xhci_hcd [ 14.905067] kernel: usb 1-1: device descriptor read/64, error -71 [ 15.148740] kernel: usb 1-1: device descriptor read/64, error -71 [ 15.392606] kernel: usb 1-1: new full-speed USB device number 9 using xhci_hcd [ 15.524631] kernel: usb 1-1: device descriptor read/64, error -71 --- ProblemType: Bug ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: eduardo1647 F wireplumber /dev/snd/seq:eduardo1641 F
[Kernel-packages] [Bug 2036862] Re: ath10k_pci (QCA9377) firmware crashes when charger plugged
Journalctl file from the firmware crash ** Attachment removed: "Dmesg output at the crash time." https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5704150/+files/dmesg-crash ** Attachment added: "Journalctl output (firmware crash)" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5704155/+files/journalctl-file ** Attachment removed: "acpidump.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702549/+files/acpidump.txt ** Attachment removed: "WifiSyslog.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702548/+files/WifiSyslog.txt ** Attachment removed: "CurrentDmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702535/+files/CurrentDmesg.txt ** Attachment removed: "UdevDb.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702547/+files/UdevDb.txt ** Attachment removed: "RfKill.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702546/+files/RfKill.txt ** Attachment removed: "AlsaInfo.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702534/+files/AlsaInfo.txt ** Attachment removed: "IwConfig.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5702536/+files/IwConfig.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/2036862 Title: ath10k_pci (QCA9377) firmware crashes when charger plugged Status in linux package in Ubuntu: Confirmed Status in linux-firmware package in Ubuntu: New Bug description: This issue only occurs when charger is plugged. My network adapter is built-in in my laptop (it's not an usb). I'm also connected in a 5ghz network, so i suggest using it. === How to reproduce == * shutdown your laptop (do not use reboot option); * connect charger to laptop and turn it on; (the firmware should start and connect to the 5ghz network) * If no error is thrown, continue using your laptop and your wlan device. It took me about 5 minutes to get a "firmware crash" error with code "-11". * If the firmware crashed, reboot (using shutdown command) your laptop with charger plugged in. You might similar error: "device descriptor read/64, error -71" * Temporary fix: Unplug the charger and reboot using shutdown command (two times as it might not work for the first) === Device Info: === # uname -a && lsb_release -a: Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5 14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 23.04 Release: 23.04 Codename: lunar # apt-cache policy linux-firmware: linux-firmware: Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6 Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6 Tabela de versão: *** 20230323.gitbcdcfbcf-0ubuntu1.6 500 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386 Packages 100 /var/lib/dpkg/status 20230323.gitbcdcfbcf-0ubuntu1.2 500 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main i386 Packages 20230323.gitbcdcfbcf-0ubuntu1 500 500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages # cat /var/log/dmesg.0: [...] [9.852826] kernel: i915 :00:02.0: [drm] fb0: i915drmfb frame buffer device [9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker [9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0:speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0:hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0:mono: mono_out=0x0 [9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0:inputs: [9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset Mic=0x19 [9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x1b [9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x13 [ 10.037952] kernel: input: HDA Intel PCH Headphone as /devices/pci:00/:00:0e.0/sound/card0/input13 [ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci:00/:00:0e.0/sound/card0/input14 [ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci:00/:00:0e.0/sound/card0/input15 [ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as
[Kernel-packages] [Bug 2036862] Re: ath10k_pci (QCA9377) firmware crashes when charger plugged
Here it is, the firmware crash it at "7119.478819" There's also interesting data in the end of the file. It happened when i did plug the charger when my laptop was at 4%. Given the fact that it's related with the charger, and sometimes it also happens during the suspension. I suspect it's caused by the powersave mode. ** Attachment added: "Dmesg output at the crash time." https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5704150/+files/dmesg-crash ** Changed in: linux (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/2036862 Title: ath10k_pci (QCA9377) firmware crashes when charger plugged Status in linux package in Ubuntu: New Status in linux-firmware package in Ubuntu: New Bug description: This issue only occurs when charger is plugged. My network adapter is built-in in my laptop (it's not an usb). I'm also connected in a 5ghz network, so i suggest using it. === How to reproduce == * shutdown your laptop (do not use reboot option); * connect charger to laptop and turn it on; (the firmware should start and connect to the 5ghz network) * If no error is thrown, continue using your laptop and your wlan device. It took me about 5 minutes to get a "firmware crash" error with code "-11". * If the firmware crashed, reboot (using shutdown command) your laptop with charger plugged in. You might similar error: "device descriptor read/64, error -71" * Temporary fix: Unplug the charger and reboot using shutdown command (two times as it might not work for the first) === Device Info: === # uname -a && lsb_release -a: Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5 14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 23.04 Release: 23.04 Codename: lunar # apt-cache policy linux-firmware: linux-firmware: Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6 Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6 Tabela de versão: *** 20230323.gitbcdcfbcf-0ubuntu1.6 500 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386 Packages 100 /var/lib/dpkg/status 20230323.gitbcdcfbcf-0ubuntu1.2 500 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main i386 Packages 20230323.gitbcdcfbcf-0ubuntu1 500 500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages # cat /var/log/dmesg.0: [...] [9.852826] kernel: i915 :00:02.0: [drm] fb0: i915drmfb frame buffer device [9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker [9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0:speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0:hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0:mono: mono_out=0x0 [9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0:inputs: [9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset Mic=0x19 [9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x1b [9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x13 [ 10.037952] kernel: input: HDA Intel PCH Headphone as /devices/pci:00/:00:0e.0/sound/card0/input13 [ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci:00/:00:0e.0/sound/card0/input14 [ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci:00/:00:0e.0/sound/card0/input15 [ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci:00/:00:0e.0/sound/card0/input16 [ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed [ 13.658528] kernel: audit: type=1400 audit(1695260291.507:85): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=12 capname="net_admin" [ 13.659312] kernel: audit: type=1400 audit(1695260291.507:86): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=38 capname="perfmon" [ 13.703536] kernel: loop22: detected capacity change from 0 to 8 [ 14.776596] kernel: usb 1-1: new full-speed USB device number 8 using xhci_hcd [ 14.905067] kernel: usb 1-1: device descriptor read/64, error -71 [ 15.148740] kernel: usb 1-1: device descriptor read/64,
[Kernel-packages] [Bug 2036862] Re: ath10k_pci (QCA9377) firmware crashes when charger plugged
That's the dmesg output from first boot (after wifi breaks). I could include the logs from the time it broke, but it may be contamined by other actions (my laptop has been suspended, and its known for causing troubles). I think it should be enough proof that there's some truth behind my infos. I did almost the same step by step from before. Almost, except the fact my laptop was charging while suspended and I'm in a different Wi-Fi network (also 5Ghz). I did opened the lid switch and wifi was already gone. I turned off the laptop without the charger and the result was this log. Restarted again and went back to normal. ** Attachment added: "Dmesg output from first boot (after wifi breaks)" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036862/+attachment/5703979/+files/dmesg-usb -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/2036862 Title: ath10k_pci (QCA9377) firmware crashes when charger plugged Status in linux package in Ubuntu: Incomplete Status in linux-firmware package in Ubuntu: New Bug description: This issue only occurs when charger is plugged. My network adapter is built-in in my laptop (it's not an usb). I'm also connected in a 5ghz network, so i suggest using it. === How to reproduce == * shutdown your laptop (do not use reboot option); * connect charger to laptop and turn it on; (the firmware should start and connect to the 5ghz network) * If no error is thrown, continue using your laptop and your wlan device. It took me about 5 minutes to get a "firmware crash" error with code "-11". * If the firmware crashed, reboot (using shutdown command) your laptop with charger plugged in. You might similar error: "device descriptor read/64, error -71" * Temporary fix: Unplug the charger and reboot using shutdown command (two times as it might not work for the first) === Device Info: === # uname -a && lsb_release -a: Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5 14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 23.04 Release: 23.04 Codename: lunar # apt-cache policy linux-firmware: linux-firmware: Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6 Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6 Tabela de versão: *** 20230323.gitbcdcfbcf-0ubuntu1.6 500 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386 Packages 100 /var/lib/dpkg/status 20230323.gitbcdcfbcf-0ubuntu1.2 500 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main i386 Packages 20230323.gitbcdcfbcf-0ubuntu1 500 500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages # cat /var/log/dmesg.0: [...] [9.852826] kernel: i915 :00:02.0: [drm] fb0: i915drmfb frame buffer device [9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker [9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0:speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0:hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0:mono: mono_out=0x0 [9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0:inputs: [9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset Mic=0x19 [9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x1b [9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x13 [ 10.037952] kernel: input: HDA Intel PCH Headphone as /devices/pci:00/:00:0e.0/sound/card0/input13 [ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci:00/:00:0e.0/sound/card0/input14 [ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci:00/:00:0e.0/sound/card0/input15 [ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci:00/:00:0e.0/sound/card0/input16 [ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed [ 13.658528] kernel: audit: type=1400 audit(1695260291.507:85): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=12 capname="net_admin" [ 13.659312] kernel: audit: type=1400 audit(1695260291.507:86): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=38 capname="perfmon" [ 13.703536] kernel:
[Kernel-packages] [Bug 2036862] Re: ath10k_pci (QCA9377) firmware crashes when charger plugged
Indeed, these logs were from the current boot. When I get home I will reproduce this bug. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/2036862 Title: ath10k_pci (QCA9377) firmware crashes when charger plugged Status in linux package in Ubuntu: Incomplete Status in linux-firmware package in Ubuntu: New Bug description: This issue only occurs when charger is plugged. My network adapter is built-in in my laptop (it's not an usb). I'm also connected in a 5ghz network, so i suggest using it. === How to reproduce == * shutdown your laptop (do not use reboot option); * connect charger to laptop and turn it on; (the firmware should start and connect to the 5ghz network) * If no error is thrown, continue using your laptop and your wlan device. It took me about 5 minutes to get a "firmware crash" error with code "-11". * If the firmware crashed, reboot (using shutdown command) your laptop with charger plugged in. You might similar error: "device descriptor read/64, error -71" * Temporary fix: Unplug the charger and reboot using shutdown command (two times as it might not work for the first) === Device Info: === # uname -a && lsb_release -a: Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5 14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 23.04 Release: 23.04 Codename: lunar # apt-cache policy linux-firmware: linux-firmware: Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6 Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6 Tabela de versão: *** 20230323.gitbcdcfbcf-0ubuntu1.6 500 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386 Packages 100 /var/lib/dpkg/status 20230323.gitbcdcfbcf-0ubuntu1.2 500 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main i386 Packages 20230323.gitbcdcfbcf-0ubuntu1 500 500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages # cat /var/log/dmesg.0: [...] [9.852826] kernel: i915 :00:02.0: [drm] fb0: i915drmfb frame buffer device [9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker [9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0:speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0:hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0:mono: mono_out=0x0 [9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0:inputs: [9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset Mic=0x19 [9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x1b [9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x13 [ 10.037952] kernel: input: HDA Intel PCH Headphone as /devices/pci:00/:00:0e.0/sound/card0/input13 [ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci:00/:00:0e.0/sound/card0/input14 [ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci:00/:00:0e.0/sound/card0/input15 [ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci:00/:00:0e.0/sound/card0/input16 [ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed [ 13.658528] kernel: audit: type=1400 audit(1695260291.507:85): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=12 capname="net_admin" [ 13.659312] kernel: audit: type=1400 audit(1695260291.507:86): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=38 capname="perfmon" [ 13.703536] kernel: loop22: detected capacity change from 0 to 8 [ 14.776596] kernel: usb 1-1: new full-speed USB device number 8 using xhci_hcd [ 14.905067] kernel: usb 1-1: device descriptor read/64, error -71 [ 15.148740] kernel: usb 1-1: device descriptor read/64, error -71 [ 15.392606] kernel: usb 1-1: new full-speed USB device number 9 using xhci_hcd [ 15.524631] kernel: usb 1-1: device descriptor read/64, error -71 --- ProblemType: Bug ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: eduardo1647 F wireplumber /dev/snd/seq:eduardo1641 F pipewire CRDA: N/A CasperMD5CheckResult:
Re: [Kernel-packages] [Bug 2036862] Re: ath10k_pci (QCA9377) firmware crashes when charger plugged
Indeed, these logs are from the current boot. When I get home I will reproduce this bug. Em sex., 22 de set. de 2023 03:10, Juerg Haefliger < 2036...@bugs.launchpad.net> escreveu: > I'm not seeing any problems in the provided dmesg log. Please attach > full logs that show the problems. You can use 'journalctl -b X' to show > logs from previous boots. > > $ sudo journalctl -b 0 # current boot > $ sudo journalctl -b -1 # previous boot > > and so on. > > Show all available boot logs: > $ journalctl --list-boots > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/2036862 > > Title: > ath10k_pci (QCA9377) firmware crashes when charger plugged > > Status in linux package in Ubuntu: > Incomplete > Status in linux-firmware package in Ubuntu: > New > > Bug description: > This issue only occurs when charger is plugged. My network adapter is > built-in in my laptop (it's not an usb). > I'm also connected in a 5ghz network, so i suggest using it. > > === How to reproduce == > * shutdown your laptop (do not use reboot option); > * connect charger to laptop and turn it on; (the firmware should start > and connect to the 5ghz network) > * If no error is thrown, continue using your laptop and your wlan > device. It took me about 5 minutes to get a "firmware crash" error with > code "-11". > * If the firmware crashed, reboot (using shutdown command) your laptop > with charger plugged in. > You might similar error: "device descriptor read/64, error -71" > * Temporary fix: Unplug the charger and reboot using shutdown command > (two times as it might not work for the first) > > === Device Info: === > # uname -a && lsb_release -a: > Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5 > 14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux > No LSB modules are available. > Distributor ID: Ubuntu > Description: Ubuntu 23.04 > Release: 23.04 > Codename: lunar > > # apt-cache policy linux-firmware: > linux-firmware: > Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6 > Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6 > Tabela de versão: >*** 20230323.gitbcdcfbcf-0ubuntu1.6 500 > 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main > amd64 Packages > 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386 > Packages > 100 /var/lib/dpkg/status >20230323.gitbcdcfbcf-0ubuntu1.2 500 > 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main > amd64 Packages > 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main > i386 Packages >20230323.gitbcdcfbcf-0ubuntu1 500 > 500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 > Packages > 500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages > > # cat /var/log/dmesg.0: > [...] > [9.852826] kernel: i915 :00:02.0: [drm] fb0: i915drmfb frame > buffer device > [9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for > ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker > [9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0: > speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) > [9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0:hp_outs=1 > (0x21/0x0/0x0/0x0/0x0) > [9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0:mono: > mono_out=0x0 > [9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0:inputs: > [9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset > Mic=0x19 > [9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal > Mic=0x1b > [9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal > Mic=0x13 > [ 10.037952] kernel: input: HDA Intel PCH Headphone as > /devices/pci:00/:00:0e.0/sound/card0/input13 > [ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as > /devices/pci:00/:00:0e.0/sound/card0/input14 > [ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as > /devices/pci:00/:00:0e.0/sound/card0/input15 > [ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as > /devices/pci:00/:00:0e.0/sound/card0/input16 > [ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed > [ 13.658528] kernel: audit: type=1400 audit(1695260291.507:85): > apparmor="DENIED" operation="capable" class="cap" > profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 > comm="snap-confine" capability=12 capname="net_admin" > [ 13.659312] kernel: audit: type=1400 audit(1695260291.507:86): > apparmor="DENIED" operation="capable" class="cap" > profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 > comm="snap-confine" capability=38 capname="perfmon" > [ 13.703536] kernel: loop22: detected capacity change from 0 to 8 > [ 14.776596] kernel: usb 1-1: new full-speed USB device number 8 using > xhci_hcd > [ 14.905067] kernel: usb 1-1:
[Kernel-packages] [Bug 2036862] Re: ath10k_pci (QCA9377) firmware crashes when charger plugged
I'm not seeing any problems in the provided dmesg log. Please attach full logs that show the problems. You can use 'journalctl -b X' to show logs from previous boots. $ sudo journalctl -b 0 # current boot $ sudo journalctl -b -1 # previous boot and so on. Show all available boot logs: $ journalctl --list-boots -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/2036862 Title: ath10k_pci (QCA9377) firmware crashes when charger plugged Status in linux package in Ubuntu: Incomplete Status in linux-firmware package in Ubuntu: New Bug description: This issue only occurs when charger is plugged. My network adapter is built-in in my laptop (it's not an usb). I'm also connected in a 5ghz network, so i suggest using it. === How to reproduce == * shutdown your laptop (do not use reboot option); * connect charger to laptop and turn it on; (the firmware should start and connect to the 5ghz network) * If no error is thrown, continue using your laptop and your wlan device. It took me about 5 minutes to get a "firmware crash" error with code "-11". * If the firmware crashed, reboot (using shutdown command) your laptop with charger plugged in. You might similar error: "device descriptor read/64, error -71" * Temporary fix: Unplug the charger and reboot using shutdown command (two times as it might not work for the first) === Device Info: === # uname -a && lsb_release -a: Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5 14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 23.04 Release: 23.04 Codename: lunar # apt-cache policy linux-firmware: linux-firmware: Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6 Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6 Tabela de versão: *** 20230323.gitbcdcfbcf-0ubuntu1.6 500 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386 Packages 100 /var/lib/dpkg/status 20230323.gitbcdcfbcf-0ubuntu1.2 500 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main i386 Packages 20230323.gitbcdcfbcf-0ubuntu1 500 500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages # cat /var/log/dmesg.0: [...] [9.852826] kernel: i915 :00:02.0: [drm] fb0: i915drmfb frame buffer device [9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker [9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0:speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0:hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0:mono: mono_out=0x0 [9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0:inputs: [9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset Mic=0x19 [9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x1b [9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x13 [ 10.037952] kernel: input: HDA Intel PCH Headphone as /devices/pci:00/:00:0e.0/sound/card0/input13 [ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci:00/:00:0e.0/sound/card0/input14 [ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci:00/:00:0e.0/sound/card0/input15 [ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci:00/:00:0e.0/sound/card0/input16 [ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed [ 13.658528] kernel: audit: type=1400 audit(1695260291.507:85): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=12 capname="net_admin" [ 13.659312] kernel: audit: type=1400 audit(1695260291.507:86): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=38 capname="perfmon" [ 13.703536] kernel: loop22: detected capacity change from 0 to 8 [ 14.776596] kernel: usb 1-1: new full-speed USB device number 8 using xhci_hcd [ 14.905067] kernel: usb 1-1: device descriptor read/64, error -71 [ 15.148740] kernel: usb 1-1: device descriptor read/64, error -71 [ 15.392606] kernel: usb 1-1: new full-speed USB device number 9 using xhci_hcd [ 15.524631] kernel: usb 1-1: device descriptor read/64, error -71 --- ProblemType: Bug ApportVersion:
[Kernel-packages] [Bug 2036862] Re: ath10k_pci (QCA9377) firmware crashes when charger plugged
apport information ** Tags added: apport-collected lunar ** Description changed: This issue only occurs when charger is plugged. My network adapter is built-in in my laptop (it's not an usb). I'm also connected in a 5ghz network, so i suggest using it. === How to reproduce == * shutdown your laptop (do not use reboot option); * connect charger to laptop and turn it on; (the firmware should start and connect to the 5ghz network) * If no error is thrown, continue using your laptop and your wlan device. It took me about 5 minutes to get a "firmware crash" error with code "-11". * If the firmware crashed, reboot (using shutdown command) your laptop with charger plugged in. You might similar error: "device descriptor read/64, error -71" * Temporary fix: Unplug the charger and reboot using shutdown command (two times as it might not work for the first) === Device Info: === # uname -a && lsb_release -a: Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5 14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 23.04 Release: 23.04 Codename: lunar # apt-cache policy linux-firmware: linux-firmware: Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6 Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6 Tabela de versão: *** 20230323.gitbcdcfbcf-0ubuntu1.6 500 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386 Packages 100 /var/lib/dpkg/status 20230323.gitbcdcfbcf-0ubuntu1.2 500 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar-security/main i386 Packages 20230323.gitbcdcfbcf-0ubuntu1 500 500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages 500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages # cat /var/log/dmesg.0: [...] [9.852826] kernel: i915 :00:02.0: [drm] fb0: i915drmfb frame buffer device [9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker [9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0:speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0:hp_outs=1 (0x21/0x0/0x0/0x0/0x0) [9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0:mono: mono_out=0x0 [9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0:inputs: [9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset Mic=0x19 [9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x1b [9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x13 [ 10.037952] kernel: input: HDA Intel PCH Headphone as /devices/pci:00/:00:0e.0/sound/card0/input13 [ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci:00/:00:0e.0/sound/card0/input14 [ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci:00/:00:0e.0/sound/card0/input15 [ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci:00/:00:0e.0/sound/card0/input16 [ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed [ 13.658528] kernel: audit: type=1400 audit(1695260291.507:85): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=12 capname="net_admin" [ 13.659312] kernel: audit: type=1400 audit(1695260291.507:86): apparmor="DENIED" operation="capable" class="cap" profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835 comm="snap-confine" capability=38 capname="perfmon" [ 13.703536] kernel: loop22: detected capacity change from 0 to 8 [ 14.776596] kernel: usb 1-1: new full-speed USB device number 8 using xhci_hcd [ 14.905067] kernel: usb 1-1: device descriptor read/64, error -71 [ 15.148740] kernel: usb 1-1: device descriptor read/64, error -71 [ 15.392606] kernel: usb 1-1: new full-speed USB device number 9 using xhci_hcd [ 15.524631] kernel: usb 1-1: device descriptor read/64, error -71 + --- + ProblemType: Bug + ApportVersion: 2.26.1-0ubuntu2 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: eduardo1647 F wireplumber + /dev/snd/seq:eduardo1641 F pipewire + CRDA: N/A + CasperMD5CheckResult: pass + CurrentDesktop: ubuntu:GNOME + Dependencies: firmware-sof-signed 2.2.4-1 + DistroRelease: Ubuntu 23.04 + InstallationDate: Installed on 2023-06-24 (88 days ago) + InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 004: ID 0bda:0129
