[Kernel-packages] [Bug 2058750] Re: i915 GPU HANG: ecode 12:1:db96edba
Since updating to Ubuntu 24.04.1 (kernel version 6.8.0-41-generic) from Ubuntu 22.04(.x?), I still get the GPU HANG with ecode 12:1:84db on windy.com for rain radar. (Not sure if it's the rain radar, or satellite images, or both that trigger it.) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-6.5 in Ubuntu. https://bugs.launchpad.net/bugs/2058750 Title: i915 GPU HANG: ecode 12:1:db96edba Status in linux-signed-hwe-6.5 package in Ubuntu: Confirmed Bug description: This has happened several times over a period of months when visiting the site https://www.windy.com and viewing satellite images. The computer completely freezes and must be hard restarted. I don't think I have triggered this freeze by visiting any other site. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.5.0-26-generic 6.5.0-26.26~22.04.1 ProcVersionSignature: Ubuntu 6.5.0-26.26~22.04.1-generic 6.5.13 Uname: Linux 6.5.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Fri Mar 22 14:14:41 2024 InstallationDate: Installed on 2023-04-12 (344 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) SourcePackage: linux-signed-hwe-6.5 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-6.5/+bug/2058750/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2058750] Re: i915 GPU HANG: ecode 12:1:db96edba
Looks the log from #comment3 is similar as this link. https://www.reddit.com/r/archlinux/comments/14zifl8/gpu_hang_issue_on_laptop_had_to_hard_shutdown/ Could you try with latest firmware from upstream? The latest version is 70.20.0 per the log. https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux- firmware.git/log/i915/adlp_guc_70.bin -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-6.5 in Ubuntu. https://bugs.launchpad.net/bugs/2058750 Title: i915 GPU HANG: ecode 12:1:db96edba Status in linux-signed-hwe-6.5 package in Ubuntu: New Bug description: This has happened several times over a period of months when visiting the site https://www.windy.com and viewing satellite images. The computer completely freezes and must be hard restarted. I don't think I have triggered this freeze by visiting any other site. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.5.0-26-generic 6.5.0-26.26~22.04.1 ProcVersionSignature: Ubuntu 6.5.0-26.26~22.04.1-generic 6.5.13 Uname: Linux 6.5.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Fri Mar 22 14:14:41 2024 InstallationDate: Installed on 2023-04-12 (344 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) SourcePackage: linux-signed-hwe-6.5 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-6.5/+bug/2058750/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2058750] Re: i915 GPU HANG: ecode 12:1:db96edba
** Changed in: linux-signed-hwe-6.5 (Ubuntu) Assignee: Anthony Wong (anthonywong) => GuoqingJiang (guoqingjiang) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-6.5 in Ubuntu. https://bugs.launchpad.net/bugs/2058750 Title: i915 GPU HANG: ecode 12:1:db96edba Status in linux-signed-hwe-6.5 package in Ubuntu: New Bug description: This has happened several times over a period of months when visiting the site https://www.windy.com and viewing satellite images. The computer completely freezes and must be hard restarted. I don't think I have triggered this freeze by visiting any other site. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.5.0-26-generic 6.5.0-26.26~22.04.1 ProcVersionSignature: Ubuntu 6.5.0-26.26~22.04.1-generic 6.5.13 Uname: Linux 6.5.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Fri Mar 22 14:14:41 2024 InstallationDate: Installed on 2023-04-12 (344 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) SourcePackage: linux-signed-hwe-6.5 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-6.5/+bug/2058750/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2058750] Re: i915 GPU HANG: ecode 12:1:db96edba
Another crash (viewing satellite images on windy.com) with a different ecode: Apr 13 20:32:58 james-xps kernel: [1286582.354762] i915 :00:02.0: [drm] *ERROR* GT0: GUC: Engine reset failed on 0:0 (rcs0) because 0x Apr 13 20:32:58 james-xps kernel: [1286582.404294] i915 :00:02.0: [drm] GPU HANG: ecode 12:1:84db, in CanvasRenderer [366470] Apr 13 20:32:58 james-xps kernel: [1286582.404465] i915 :00:02.0: [drm] Resetting chip for GuC failed to reset engine mask=0x1 Apr 13 20:32:58 james-xps kernel: [1286582.507012] i915 :00:02.0: [drm] *ERROR* rcs0 reset request timed out: {request: 0001, RESET_CTL: 0001} Apr 13 20:32:58 james-xps kernel: [1286582.507733] i915 :00:02.0: [drm] *ERROR* rcs0 reset request timed out: {request: 0001, RESET_CTL: 0001} Apr 13 20:32:58 james-xps kernel: [1286582.507886] i915 :00:02.0: [drm] CanvasRenderer[366470] context reset due to GPU hang Apr 13 20:32:58 james-xps kernel: [1286582.507988] i915 :00:02.0: [drm] GT0: GuC firmware i915/adlp_guc_70.bin version 70.5.1 Apr 13 20:32:58 james-xps kernel: [1286582.507997] i915 :00:02.0: [drm] GT0: HuC firmware i915/tgl_huc.bin version 7.9.3 Apr 13 20:32:58 james-xps kernel: [1286582.524574] i915 :00:02.0: [drm] GT0: HuC: authenticated for all workloads Apr 13 20:32:58 james-xps kernel: [1286582.525447] i915 :00:02.0: [drm] GT0: GUC: submission enabled Apr 13 20:32:58 james-xps kernel: [1286582.525448] i915 :00:02.0: [drm] GT0: GUC: SLPC enabled -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-6.5 in Ubuntu. https://bugs.launchpad.net/bugs/2058750 Title: i915 GPU HANG: ecode 12:1:db96edba Status in linux-signed-hwe-6.5 package in Ubuntu: New Bug description: This has happened several times over a period of months when visiting the site https://www.windy.com and viewing satellite images. The computer completely freezes and must be hard restarted. I don't think I have triggered this freeze by visiting any other site. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.5.0-26-generic 6.5.0-26.26~22.04.1 ProcVersionSignature: Ubuntu 6.5.0-26.26~22.04.1-generic 6.5.13 Uname: Linux 6.5.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Fri Mar 22 14:14:41 2024 InstallationDate: Installed on 2023-04-12 (344 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) SourcePackage: linux-signed-hwe-6.5 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-6.5/+bug/2058750/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2058750] Re: i915 GPU HANG: ecode 12:1:db96edba
** Changed in: linux-signed-hwe-6.5 (Ubuntu) Assignee: (unassigned) => Anthony Wong (anthonywong) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-6.5 in Ubuntu. https://bugs.launchpad.net/bugs/2058750 Title: i915 GPU HANG: ecode 12:1:db96edba Status in linux-signed-hwe-6.5 package in Ubuntu: New Bug description: This has happened several times over a period of months when visiting the site https://www.windy.com and viewing satellite images. The computer completely freezes and must be hard restarted. I don't think I have triggered this freeze by visiting any other site. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.5.0-26-generic 6.5.0-26.26~22.04.1 ProcVersionSignature: Ubuntu 6.5.0-26.26~22.04.1-generic 6.5.13 Uname: Linux 6.5.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Fri Mar 22 14:14:41 2024 InstallationDate: Installed on 2023-04-12 (344 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) SourcePackage: linux-signed-hwe-6.5 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-6.5/+bug/2058750/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2058750] Re: i915 GPU HANG: ecode 12:1:db96edba
Sorry, I'm not sure what information was automatically attached to this report generated with the command `ubuntu-bug linux` but here is a snippet from the `syslog`: ``` Mar 22 14:01:45 james-xps kernel: [271888.137758] i915 :00:02.0: [drm] *ERROR* GT0: GUC: Engine reset failed on 0:0 (rcs0) because 0x Mar 22 14:01:45 james-xps kernel: [271888.191936] i915 :00:02.0: [drm] GPU HANG: ecode 12:1:db96edba, in CanvasRenderer [2738] Mar 22 14:01:45 james-xps kernel: [271888.192116] i915 :00:02.0: [drm] Resetting chip for GuC failed to reset engine mask=0x1 Mar 22 14:01:45 james-xps kernel: [271888.297138] i915 :00:02.0: [drm] *ERROR* rcs0 reset request timed out: {request: 0001, RESET_CTL: 0001} Mar 22 14:01:45 james-xps kernel: [271888.297885] i915 :00:02.0: [drm] *ERROR* rcs0 reset request timed out: {request: 0001, RESET_CTL: 0001} Mar 22 14:01:45 james-xps kernel: [271888.298023] i915 :00:02.0: [drm] CanvasRenderer[2738] context reset due to GPU hang Mar 22 14:01:45 james-xps kernel: [271888.298126] i915 :00:02.0: [drm] GT0: GuC firmware i915/adlp_guc_70.bin version 70.5.1 Mar 22 14:01:45 james-xps kernel: [271888.298139] i915 :00:02.0: [drm] GT0: HuC firmware i915/tgl_huc.bin version 7.9.3 Mar 22 14:01:45 james-xps kernel: [271888.321405] i915 :00:02.0: [drm] GT0: HuC: authenticated for all workloads Mar 22 14:01:45 james-xps kernel: [271888.326098] i915 :00:02.0: [drm] GT0: GUC: submission enabled Mar 22 14:01:45 james-xps kernel: [271888.326099] i915 :00:02.0: [drm] GT0: GUC: SLPC enabled ``` -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-6.5 in Ubuntu. https://bugs.launchpad.net/bugs/2058750 Title: i915 GPU HANG: ecode 12:1:db96edba Status in linux-signed-hwe-6.5 package in Ubuntu: New Bug description: This has happened several times over a period of months when visiting the site https://www.windy.com and viewing satellite images. The computer completely freezes and must be hard restarted. I don't think I have triggered this freeze by visiting any other site. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.5.0-26-generic 6.5.0-26.26~22.04.1 ProcVersionSignature: Ubuntu 6.5.0-26.26~22.04.1-generic 6.5.13 Uname: Linux 6.5.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Fri Mar 22 14:14:41 2024 InstallationDate: Installed on 2023-04-12 (344 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) SourcePackage: linux-signed-hwe-6.5 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-6.5/+bug/2058750/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp