[Kernel-packages] [Bug 549107] Re: lucid beta 1 fails to mount external USB 3.0 storage
Peter B P, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com /daily-live/current/ . If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p linux Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily kernel folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested. For example: kernel-fixed-upstream-v3.11.1 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: needs-upstream-testing If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER As well, please remove the tag: needs-upstream-testing Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Changed in: linux (Ubuntu) Status: Triaged => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/549107 Title: lucid beta 1 fails to mount external USB 3.0 storage Status in “linux” package in Ubuntu: Incomplete Bug description: Rebooting system and attaching storage (WD MyBook 3.0 1 TB external hard drive, attached via USB 3.0 connection. Drive attaches, mounts and transfers data fine in Karmic). System log follows: Mar 26 21:30:37 winter9 kernel: [ 393.410251] usb 9-2: new SuperSpeed USB device using xhci_hcd and address 2 Mar 26 21:30:37 winter9 kernel: [ 393.431704] xhci_hcd :04:00.0: WARN: short transfer on control ep Mar 26 21:30:37 winter9 kernel: [ 393.432074] xhci_hcd :04:00.0: WARN: short transfer on control ep Mar 26 21:30:37 winter9 kernel: [ 393.432450] xhci_hcd :04:00.0: WARN: short transfer on control ep Mar 26 21:30:37 winter9 kernel: [ 393.432825] xhci_hcd :04:00.0: WARN: short transfer on control ep Mar 26 21:30:37 winter9 kernel: [ 393.433091] usb 9-2: configuration #1 chosen from 1 choice Mar 26 21:30:37 winter9 kernel: [ 393.434233] scsi11 : SCSI emulation for USB Mass Storage devices Mar 26 21:30:42 winter9 kernel: [ 398.434109] scsi 11:0:0:0: Direct-Access WD My Book 3.0 1123 1006 PQ: 0 ANSI: 4 Mar 26 21:30:42 winter9 kernel: [ 398.434563] sd 11:0:0:0: Attached scsi generic sg8 type 0 Mar 26 21:30:42 winter9 kernel: [ 398.434683] xhci_hcd :04:00.0: WARN: Stalled endpoint Mar 26 21:30:42 winter9 kernel: [ 398.436647] xhci_hcd :04:00.0: WARN: Stalled endpoint Mar 26 21:30:42 winter9 kernel: [ 398.438285] xhci_hcd :04:00.0: WARN: Stalled endpoint Mar 26 21:30:47 winter9 kernel: [ 398.440003] sd 11:0:0:0: [sdh] Spinning up diskready Mar 26 21:30:47 winter9 kernel: [ 403.421574] sd 11:0:0:0: [sdh] 1953519616 512-byte logical blocks: (1.00 TB/931 GiB) Mar 26 21:30:47 winter9 kernel: [ 403.421712] xhci_hcd :04:00.0: WARN: Stalled endpoint Mar 26 21:30:47 winter9 kernel: [ 403.422115] sd 11:0:0:0: [sdh] Write Protect is off Mar 26 21:30:47 winter9 kernel: [ 403.422588] xhci_hcd :04:00.0: WARN: Stalled endpoint Mar 26 21:30:47 winter9 kernel: [ 403.422992] sdh: sdh1 Mar 26 21:30:47 winter9 kernel: [ 403.463139] xhci_hcd :04:00.0: WARN: Stalled endpoint Mar 26 21:30:47 winter9 kernel: [ 403.463611] sd 11:0:0:0: [sdh] Attached SCSI disk Mar 26 21:30:47 winter9 kernel: [ 403.660543] xhci_hcd :04:00.0: WARN: Stalled endpoint Mar 26 21:30:47 winter9 kernel: [ 403.751212] xhci_hcd :04:00.0: WARN: Stalled endpoint Mar 26 21:30:50 winter9 kernel: [ 406.750281] usb 9-2: USB disconnect, address 2 Mar 26 21:30:50 winter9 kernel: [ 406.772594] usb 9-2: Device not responding to set address. Mar 26 21:30:51 winter9 kernel: [ 406.980153] usb 9-2: Device not responding to set address. (repeated about 20 times) Mar 26 21:31:08 winter9 kernel: [ 424.300296] usb 9-2: Device not responding to set address. Mar 26 21:31:08 winter9 kernel: [ 424.520134] usb 9-2: Device not re
[Kernel-packages] [Bug 549107] Re: lucid beta 1 fails to mount external USB 3.0 storage
Christopher,
thank you for the reminder. I have progressed quite a bit beyond Lucid
since I reported the bug, and I don't have the hardware that I used to
test Lucid on anymore.
For what it's worth, I also have a suspicion that the problem in
question was caused by the USB 3.0 adapter card from Western Digital,
and not the operating system, but that is hard to say anything about at
this point.
In any case, thank you for your attention.
-p
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/549107
Title:
lucid beta 1 fails to mount external USB 3.0 storage
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Rebooting system and attaching storage (WD MyBook 3.0 1 TB external
hard drive, attached via USB 3.0 connection. Drive attaches, mounts
and transfers data fine in Karmic).
System log follows:
Mar 26 21:30:37 winter9 kernel: [ 393.410251] usb 9-2: new SuperSpeed USB
device using xhci_hcd and address 2
Mar 26 21:30:37 winter9 kernel: [ 393.431704] xhci_hcd :04:00.0: WARN:
short transfer on control ep
Mar 26 21:30:37 winter9 kernel: [ 393.432074] xhci_hcd :04:00.0: WARN:
short transfer on control ep
Mar 26 21:30:37 winter9 kernel: [ 393.432450] xhci_hcd :04:00.0: WARN:
short transfer on control ep
Mar 26 21:30:37 winter9 kernel: [ 393.432825] xhci_hcd :04:00.0: WARN:
short transfer on control ep
Mar 26 21:30:37 winter9 kernel: [ 393.433091] usb 9-2: configuration #1
chosen from 1 choice
Mar 26 21:30:37 winter9 kernel: [ 393.434233] scsi11 : SCSI emulation for
USB Mass Storage devices
Mar 26 21:30:42 winter9 kernel: [ 398.434109] scsi 11:0:0:0: Direct-Access
WD My Book 3.0 1123 1006 PQ: 0 ANSI: 4
Mar 26 21:30:42 winter9 kernel: [ 398.434563] sd 11:0:0:0: Attached scsi
generic sg8 type 0
Mar 26 21:30:42 winter9 kernel: [ 398.434683] xhci_hcd :04:00.0: WARN:
Stalled endpoint
Mar 26 21:30:42 winter9 kernel: [ 398.436647] xhci_hcd :04:00.0: WARN:
Stalled endpoint
Mar 26 21:30:42 winter9 kernel: [ 398.438285] xhci_hcd :04:00.0: WARN:
Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [ 398.440003] sd 11:0:0:0: [sdh] Spinning up
diskready
Mar 26 21:30:47 winter9 kernel: [ 403.421574] sd 11:0:0:0: [sdh] 1953519616
512-byte logical blocks: (1.00 TB/931 GiB)
Mar 26 21:30:47 winter9 kernel: [ 403.421712] xhci_hcd :04:00.0: WARN:
Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [ 403.422115] sd 11:0:0:0: [sdh] Write
Protect is off
Mar 26 21:30:47 winter9 kernel: [ 403.422588] xhci_hcd :04:00.0: WARN:
Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [ 403.422992] sdh: sdh1
Mar 26 21:30:47 winter9 kernel: [ 403.463139] xhci_hcd :04:00.0: WARN:
Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [ 403.463611] sd 11:0:0:0: [sdh] Attached
SCSI disk
Mar 26 21:30:47 winter9 kernel: [ 403.660543] xhci_hcd :04:00.0: WARN:
Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [ 403.751212] xhci_hcd :04:00.0: WARN:
Stalled endpoint
Mar 26 21:30:50 winter9 kernel: [ 406.750281] usb 9-2: USB disconnect,
address 2
Mar 26 21:30:50 winter9 kernel: [ 406.772594] usb 9-2: Device not responding
to set address.
Mar 26 21:30:51 winter9 kernel: [ 406.980153] usb 9-2: Device not responding
to set address.
(repeated about 20 times)
Mar 26 21:31:08 winter9 kernel: [ 424.300296] usb 9-2: Device not responding
to set address.
Mar 26 21:31:08 winter9 kernel: [ 424.520134] usb 9-2: Device not responding
to set address.
Mar 26 21:32:07 winter9 kernel: [ 483.520017] xhci_hcd :04:00.0: Timeout
while waiting for a slot
System log spam ends because I've run through ubuntu-bug storage and followed
its instructions to unplug and replug the device; if I hadn't the 'Device not
responding to set address' would have continued indefinately. (AS this happens,
the HD activity LED is flashing constantly).
ProblemType: Bug
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
List of CAPTURE Hardware Devices
card 0: Intel [HDA Intel], device 0: VT1708S Analog [VT1708S Analog]
Subdevices: 2/2
Subdevice #0: subdevice #0
Subdevice #1: subdevice #1
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: peter 1796 F pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf9ff8000 irq 22'
Mixer name : 'VIA VT1708S'
Components : 'HDA:11060397,10438346,0010'
Controls : 36
Simple ctrls : 20
Date: Fri Mar 26 21:31:00 2010
DistroRelease: Ubuntu 10.04
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=621422d8-40d5-4a6b-8e28-8c06a13b2d01
HotplugNewDevices:
HotplugNewMounts:
InstallationMed
[Kernel-packages] [Bug 549107] Re: lucid beta 1 fails to mount external USB 3.0 storage
Peter B P, this bug report is being closed due to your last comment
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/549107/comments/15
regarding you no longer have the hardware. For future reference you can
manage the status of your own bugs by clicking on the current status in
the yellow line and then choosing a new status in the revealed drop down
box. You can learn more about bug statuses at
https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time
to report this bug and helping to make Ubuntu better. Please submit any
future bugs you may find.
** Changed in: linux (Ubuntu)
Status: Incomplete => Invalid
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/549107
Title:
lucid beta 1 fails to mount external USB 3.0 storage
Status in “linux” package in Ubuntu:
Invalid
Bug description:
Rebooting system and attaching storage (WD MyBook 3.0 1 TB external
hard drive, attached via USB 3.0 connection. Drive attaches, mounts
and transfers data fine in Karmic).
System log follows:
Mar 26 21:30:37 winter9 kernel: [ 393.410251] usb 9-2: new SuperSpeed USB
device using xhci_hcd and address 2
Mar 26 21:30:37 winter9 kernel: [ 393.431704] xhci_hcd :04:00.0: WARN:
short transfer on control ep
Mar 26 21:30:37 winter9 kernel: [ 393.432074] xhci_hcd :04:00.0: WARN:
short transfer on control ep
Mar 26 21:30:37 winter9 kernel: [ 393.432450] xhci_hcd :04:00.0: WARN:
short transfer on control ep
Mar 26 21:30:37 winter9 kernel: [ 393.432825] xhci_hcd :04:00.0: WARN:
short transfer on control ep
Mar 26 21:30:37 winter9 kernel: [ 393.433091] usb 9-2: configuration #1
chosen from 1 choice
Mar 26 21:30:37 winter9 kernel: [ 393.434233] scsi11 : SCSI emulation for
USB Mass Storage devices
Mar 26 21:30:42 winter9 kernel: [ 398.434109] scsi 11:0:0:0: Direct-Access
WD My Book 3.0 1123 1006 PQ: 0 ANSI: 4
Mar 26 21:30:42 winter9 kernel: [ 398.434563] sd 11:0:0:0: Attached scsi
generic sg8 type 0
Mar 26 21:30:42 winter9 kernel: [ 398.434683] xhci_hcd :04:00.0: WARN:
Stalled endpoint
Mar 26 21:30:42 winter9 kernel: [ 398.436647] xhci_hcd :04:00.0: WARN:
Stalled endpoint
Mar 26 21:30:42 winter9 kernel: [ 398.438285] xhci_hcd :04:00.0: WARN:
Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [ 398.440003] sd 11:0:0:0: [sdh] Spinning up
diskready
Mar 26 21:30:47 winter9 kernel: [ 403.421574] sd 11:0:0:0: [sdh] 1953519616
512-byte logical blocks: (1.00 TB/931 GiB)
Mar 26 21:30:47 winter9 kernel: [ 403.421712] xhci_hcd :04:00.0: WARN:
Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [ 403.422115] sd 11:0:0:0: [sdh] Write
Protect is off
Mar 26 21:30:47 winter9 kernel: [ 403.422588] xhci_hcd :04:00.0: WARN:
Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [ 403.422992] sdh: sdh1
Mar 26 21:30:47 winter9 kernel: [ 403.463139] xhci_hcd :04:00.0: WARN:
Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [ 403.463611] sd 11:0:0:0: [sdh] Attached
SCSI disk
Mar 26 21:30:47 winter9 kernel: [ 403.660543] xhci_hcd :04:00.0: WARN:
Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [ 403.751212] xhci_hcd :04:00.0: WARN:
Stalled endpoint
Mar 26 21:30:50 winter9 kernel: [ 406.750281] usb 9-2: USB disconnect,
address 2
Mar 26 21:30:50 winter9 kernel: [ 406.772594] usb 9-2: Device not responding
to set address.
Mar 26 21:30:51 winter9 kernel: [ 406.980153] usb 9-2: Device not responding
to set address.
(repeated about 20 times)
Mar 26 21:31:08 winter9 kernel: [ 424.300296] usb 9-2: Device not responding
to set address.
Mar 26 21:31:08 winter9 kernel: [ 424.520134] usb 9-2: Device not responding
to set address.
Mar 26 21:32:07 winter9 kernel: [ 483.520017] xhci_hcd :04:00.0: Timeout
while waiting for a slot
System log spam ends because I've run through ubuntu-bug storage and followed
its instructions to unplug and replug the device; if I hadn't the 'Device not
responding to set address' would have continued indefinately. (AS this happens,
the HD activity LED is flashing constantly).
ProblemType: Bug
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
List of CAPTURE Hardware Devices
card 0: Intel [HDA Intel], device 0: VT1708S Analog [VT1708S Analog]
Subdevices: 2/2
Subdevice #0: subdevice #0
Subdevice #1: subdevice #1
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: peter 1796 F pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf9ff8000 irq 22'
Mixer name : 'VIA VT1708S'
Components : 'HDA:11060397,10438346,0010'
Controls : 36
Simple ctrls : 20
Date: Fri Mar 26 21:31:00 2010
DistroRelease: Ubuntu 10.04
