[Koha] 3.8.4 Error message when editing authorities

[Elaine Bradtke]

This is what I get when I edit an authority record.  No major edit, I
only added a space after an initial.:

"An error has occurred!
Error 500
In Koha this typically means that the Koha team is working on new features
Wait while system maintenance is being done or email the Koha administrator.
Use top menu bar to navigate to another part of Koha."

If you go back to look at the MARC the change is there, but when it
displays in the hit list after searching authorities, it displays the
old version.
Does this mean we're still having indexing problems?
-- 
Elaine Bradtke
Data Wrangler
VWML
English Folk Dance and Song Society | http://www.efdss.org
Cecil Sharp House, 2 Regent's Park Road, London NW1 7AY
Tel+44 (0) 20 7485 2206 (This number is for the English Folk Dance
and Song Society in London, England. If you wish to phone me
personally, send an e-mail first. I work off site)
--
Registered Company No. 297142
Charity Registered in England and Wales No. 305999
---
"Writing about music is like dancing about architecture"
--Elvis Costello (Musician magazine No. 60 (October 1983), p. 52)
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Re: [Koha] 3.8.4 Error message when editing authorities

[Elaine Bradtke]

It also doesn't update the other records linked to this authority as it should.

On Sun, Sep 2, 2012 at 2:32 PM, Elaine Bradtke  wrote:
> This is what I get when I edit an authority record.  No major edit, I
> only added a space after an initial.:
>
> "An error has occurred!
> Error 500
> In Koha this typically means that the Koha team is working on new features
> Wait while system maintenance is being done or email the Koha administrator.
> Use top menu bar to navigate to another part of Koha."
>
> If you go back to look at the MARC the change is there, but when it
> displays in the hit list after searching authorities, it displays the
> old version.
> Does this mean we're still having indexing problems?
> --
> Elaine Bradtke
> Data Wrangler
> VWML
> English Folk Dance and Song Society | http://www.efdss.org
> Cecil Sharp House, 2 Regent's Park Road, London NW1 7AY
> Tel+44 (0) 20 7485 2206 (This number is for the English Folk Dance
> and Song Society in London, England. If you wish to phone me
> personally, send an e-mail first. I work off site)
> --
> Registered Company No. 297142
> Charity Registered in England and Wales No. 305999
> ---
> "Writing about music is like dancing about architecture"
> --Elvis Costello (Musician magazine No. 60 (October 1983), p. 52)



-- 
Elaine Bradtke
Data Wrangler
VWML
English Folk Dance and Song Society | http://www.efdss.org
Cecil Sharp House, 2 Regent's Park Road, London NW1 7AY
Tel+44 (0) 20 7485 2206 (This number is for the English Folk Dance
and Song Society in London, England. If you wish to phone me
personally, send an e-mail first. I work off site)
--
Registered Company No. 297142
Charity Registered in England and Wales No. 305999
---
"Writing about music is like dancing about architecture"
--Elvis Costello (Musician magazine No. 60 (October 1983), p. 52)
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Re: [Koha] 3.8.4 Error message when editing authorities

[Jared Camins-Esakov]

Elaine,

This is what I get when I edit an authority record.  No major edit, I
> only added a space after an initial.:
>
> "An error has occurred!
> Error 500
> In Koha this typically means that the Koha team is working on new features
> Wait while system maintenance is being done or email the Koha
> administrator.
> Use top menu bar to navigate to another part of Koha."
>

This sounds to me like an issue with the merge functionality [update: this
IS a problem with the merge functionality, based on your follow-up e-mail].
There was a bug with the merge functionality until 3.8.4 (bug 8576). I know
you just updated one of your servers to 3.8.4, though, which confuses me.
Is this on a server that wasn't updated yet?


> If you go back to look at the MARC the change is there, but when it
> displays in the hit list after searching authorities, it displays the
> old version.
> Does this mean we're still having indexing problems?
>

If waiting until the cronjob runs doesn't resolve the indexing issue, I
suspect the error probably occurred before the authority was added to the
zebraqueue, but I don't have any evidence to back me up on this.

Regards,
Jared

-- 
Jared Camins-Esakov
Bibliographer, C & P Bibliography Services, LLC
(phone) +1 (917) 727-3445
(e-mail) jcam...@cpbibliography.com
(web) http://www.cpbibliography.com/
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Re: [Koha] 3.8.4 Error message when editing authorities

[Mark Tompsett]

Greetings,

You may wish to look in the koha error logs for a timestamp around the time 
that happened. I'd tell you where they are, but they may differ based on the 
type of installation you did (packages, git, tarball).


tarball: /var/log/koha/koha-error_log
I think packages is: /var/log/koha//koha-error_log
I think git is: ~/koha-dev/... -- you don't have a git, since this is likely 
a production system. :)


If you find something, feel free to post it in a bug report: 
http://bugs.koha-community.org/bugzilla3/

And then post here that you did, so someone can go look at it.

GPML,
Mark Tompsett 


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Re: [Koha] 3.8.4 Error message when editing authorities

[Doug Kingston]

I reproduced your 500 error and found these in the logfile.  ZOOM is a
zebra lookup error.
[Sun Sep 02 23:38:10 2012] [error] [client 75.149.175.233] ZOOM error 25
"Specified element set name not valid for specified database" (addinfo:
"F") from diag-set 'Bib-1', referer:
http://catalogue-admin.efdss.org/cgi-bin/koha/authorities/authorities.pl?authid=3010
[Sun Sep 02 23:38:11 2012] [error] [client 75.149.175.233] Premature end of
script headers: authorities.pl, referer:
http://catalogue-admin.efdss.org/cgi-bin/koha/authorities/authorities.pl?authid=3010

The actual authority record was updated (here I added a bogus 'J').
=LDR  00372nz  a2200133o  4500
=001  3010
=003  UkLoVW
=005  20120902233810.0
=008  120816|||a||\\\|\|||\d
=040  \\$aUkLoVW$cUkLoVW
=100  1\$aBearman, C. JJ.
=667  \\$aMachine generated authority record.
=670  \\$aWork cat.: (UkLoVW): Stealens, Yvette 3009, Hampshire folk map :,
2010.
=942  \\$aPERSO_NAME

A search in Authorities for 'Bearman" returns this (the old contents), but
following details gets updated record:
Authority search results

Results 1 to 1 of 1
 Summary Used in Delete Bearman, C. J.
Details
3
biblio(s)

Biblios are likewise not update with the new text.
Running 'rebuild_zebra.pl -a -r -v' fixed the Authority search results, but
not the biblios, in particular the 700 field where Bearman is listed as a
secondary author.
Same issue if I modify the primary author Authority on a biblio, the
biblios are not updated with the changed content.

This seems to be a new problem after the move from 3.6.2 to 3.8.4.

-Doug-


On 2 September 2012 06:32, Elaine Bradtke  wrote:

> This is what I get when I edit an authority record.  No major edit, I
> only added a space after an initial.:
>
> "An error has occurred!
> Error 500
> In Koha this typically means that the Koha team is working on new features
> Wait while system maintenance is being done or email the Koha
> administrator.
> Use top menu bar to navigate to another part of Koha."
>
> If you go back to look at the MARC the change is there, but when it
> displays in the hit list after searching authorities, it displays the
> old version.
> Does this mean we're still having indexing problems?
> --
> Elaine Bradtke
> Data Wrangler
> VWML
> English Folk Dance and Song Society | http://www.efdss.org
> Cecil Sharp House, 2 Regent's Park Road, London NW1 7AY
> Tel+44 (0) 20 7485 2206 (This number is for the English Folk Dance
> and Song Society in London, England. If you wish to phone me
> personally, send an e-mail first. I work off site)
> --
> Registered Company No. 297142
> Charity Registered in England and Wales No. 305999
> ---
> "Writing about music is like dancing about architecture"
> --Elvis Costello (Musician magazine No. 60 (October 1983), p. 52)
>
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Re: [Koha] 3.8.4 Error message when editing authorities

[Doug Kingston]

More relevant info: Our Authorities preferences.  The more I look at this
it looks like a problem with how Zebra is configured or populated or some
impedance mismatch between &merge and zebra in ModAuthority.

Authorities preferences General Preference Value AutoCreateAuthorities When
editing records,
  do
not generate

generate
authority records that are missing
(BiblioAddsAuthorities must be set to "allow" for this to have any effect).
BiblioAddsAuthorities When editing records,

  allow

   don't allow
  them to automatically create new
authority records if needed, rather than having to reference existing
authorities. dontmerge

 Do

   Don't
automatically update attached biblios when changing an authority
record. If this is off, please ask your administrator to enable the
merge_authority.pl cronjob. MARCAuthorityControlField008 Use the following
text for the contents of MARC authority control field 008 position 06-39
(fixed length data elements). Do NOT include the date (position 00-05).Click
to Edit
UseAuthoritiesForTracings

Don't use

Use
 authority record numbers instead of text strings for
searches from subject tracings. Linker Preference Value CatalogModuleRelink

Do

  Do not
automatically
relink headings that have previously been linked when saving records in the
cataloging module. LinkerKeepStale

 Do

   Do not
   keep existing links to authority records for
headings where the linker is unable to find a match. LinkerModule Use the

Default

First Match


Last Match
   linker module for matching headings to authority records.
LinkerOptions Set the following options for the authority linker  (separate
options with |) LinkerRelink

   Do

 Do not
 relink headings that have previously been linked to
authority records.

On 2 September 2012 17:26, Doug Kingston  wrote:

> I reproduced your 500 error and found these in the logfile.  ZOOM is a
> zebra lookup error.
> [Sun Sep 02 23:38:10 2012] [error] [client 75.149.175.233] ZOOM error 25
> "Specified element set name not valid for specified database" (addinfo:
> "F") from diag-set 'Bib-1', referer:
> http://catalogue-admin.efdss.org/cgi-bin/koha/authorities/authorities.pl?authid=3010
> [Sun Sep 02 23:38:11 2012] [error] [client 75.149.175.233] Premature end
> of script headers: authorities.pl, referer:
> http://catalogue-admin.efdss.org/cgi-bin/koha/authorities/authorities.pl?authid=3010
>
> The actual authority record was updated (here I added a bogus 'J').
> =LDR  00372nz  a2200133o  4500
> =001  3010
> =003  UkLoVW
> =005  20120902233810.0
> =008  120816|||a||\\\|\|||\d
> =040  \\$aUkLoVW$cUkLoVW
> =100  1\$aBearman, C. JJ.
> =667  \\$aMachine generated authority record.
> =670  \\$aWork cat.: (UkLoVW): Stealens, Yvette 3009, Hampshire folk map
> :, 2010.
> =942  \\$aPERSO_NAME
>
> A search in Authorities for 'Bearman" returns this (the old contents), but
> following details gets updated record:
> Authority search results
>
> Results 1 to 1 of 1
>  Summary Used in Delete Bearman, C. J. 
> Details
>  3
> biblio(s)
>
> Biblios are likewise not update with the new text.
> Running 'rebuild_zebra.pl -a -r -v' fixed the Authority search results,
> but not the biblios, in particular the 700 field where Bearman is listed as
> a secondary author.
> Same issue if I modify the primary author Authority on a biblio, the
> biblios are not updated with the changed content.
>
> This seems to be a new problem after the move from 3.6.2 to 3.8.4.
>
> -Doug-
>

>
> On 2 September 2012 06:32, Elaine Bradtke  wrote:
>
>> This is what I get when I edit an authority record.  No major edit, I
>> only added a space after an initial.:
>>
>> "An error has occurred!
>> Error 500
>> In Koha this typically means that the Koha team is working on new features
>> Wait while system maintenance is being done or email the Koha
>> administrator.
>> Use top menu bar to navigate to another part of Koha."
>>
>> If you go back to look at the MARC the change is there, but when it
>> displays in the hit list after searching authorities, it displays the
>> old version.
>> Does this mean we're still having indexing pro

Re: [Koha] 3.8.4 Error message when editing authorities

[Jared Camins-Esakov]

Doug,

More relevant info: Our Authorities preferences.  The more I look at this
> it looks like a problem with how Zebra is configured or populated or some
> impedance mismatch between &merge and zebra in ModAuthority.
>

The key preference here is actually the dontmerge syspref. Other
preferences in the Authorities tab have no impact on merge. However, merge
and Zebra don't actually work together at all. The 500 error you
encountered presumably was hit *before* the bibs were updated, so no amount
of reindexing is going to change that. I have the glimmerings of an idea
about what might be going on, though. I wonder if this isn't a side effect
of the "links to authorities no longer showing up" problem you were having.
What I would probably do is rerun link_bibs_to_authorities.pl on a test
server, and see if you are then able to edit authorities without these
errors.

Could you please confirm the exact version listed in About Koha on this
server? I know we've already been over this, but I like to double check
these things.

Regards,
Jared

-- 
Jared Camins-Esakov
Bibliographer, C & P Bibliography Services, LLC
(phone) +1 (917) 727-3445
(e-mail) jcam...@cpbibliography.com
(web) http://www.cpbibliography.com/
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Re: [Koha] 3.8.4 Error message when editing authorities

[Doug Kingston]

Server information Koha version: 3.08.04.000 OS version ('uname -a'): Linux
library.efdss.org 2.6.32.33-kvm-i386-2028-dirty #5 SMP Mon Nov 28
20:23:39 GMT 2011 i686 GNU/Linux Perl interpreter: /usr/bin/perl Perl
version: 5.010001 Perl @INC: /usr/share/koha/lib
/etc/perl
/usr/local/lib/perl/5.10.1
/usr/local/share/perl/5.10.1
/usr/lib/perl5
/usr/share/perl5
/usr/lib/perl/5.10
/usr/share/perl/5.10
/usr/local/lib/site_perl
/usr/local/lib/perl/5.10.0
/usr/local/share/perl/5.10.0
.
MySQL version: mysql Ver 14.14 Distrib 5.1.63, for debian-linux-gnu (i486)
using readline 6.1 Apache version: Server version: Apache/2.2.16
(Debian)Zebra version:Zebra 2.0.50 (C) 1994-2010, Index Data ApS Zebra
is free software, covered
by the GNU General Public License, and you are welcome to change it and/or
distribute copies of it under certain conditions. SHA1 ID:
732870c555c7d32c5d2b6a4914c6fa7232eb26b2 Using ICU
We are running the same version on our test server, so I can try that out
there.

-Doug-

On 2 September 2012 18:57, Jared Camins-Esakov
wrote:

> Doug,
>
> More relevant info: Our Authorities preferences.  The more I look at this
>> it looks like a problem with how Zebra is configured or populated or some
>> impedance mismatch between &merge and zebra in ModAuthority.
>>
>
> The key preference here is actually the dontmerge syspref. Other
> preferences in the Authorities tab have no impact on merge. However, merge
> and Zebra don't actually work together at all. The 500 error you
> encountered presumably was hit *before* the bibs were updated, so no amount
> of reindexing is going to change that. I have the glimmerings of an idea
> about what might be going on, though. I wonder if this isn't a side effect
> of the "links to authorities no longer showing up" problem you were having.
> What I would probably do is rerun link_bibs_to_authorities.pl on a test
> server, and see if you are then able to edit authorities without these
> errors.
>
> Could you please confirm the exact version listed in About Koha on this
> server? I know we've already been over this, but I like to double check
> these things.
>
> Regards,
> Jared
>
> --
> Jared Camins-Esakov
> Bibliographer, C & P Bibliography Services, LLC
> (phone) +1 (917) 727-3445
> (e-mail) jcam...@cpbibliography.com
> (web) http://www.cpbibliography.com/
>
>
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Re: [Koha] 3.8.4 Error message when editing authorities

[Doug Kingston]

We still get the same errors after running
link_bibs_to_authorities.plfollowed by
rebuild_zebra.pl -b -a -r
The authorities not showing up was caused by duplicate control numbers.  We
have cleared up that problem.

-Doug-

On 2 September 2012 18:57, Jared Camins-Esakov
wrote:

> Doug,
>
> More relevant info: Our Authorities preferences.  The more I look at this
>> it looks like a problem with how Zebra is configured or populated or some
>> impedance mismatch between &merge and zebra in ModAuthority.
>>
>
> The key preference here is actually the dontmerge syspref. Other
> preferences in the Authorities tab have no impact on merge. However, merge
> and Zebra don't actually work together at all. The 500 error you
> encountered presumably was hit *before* the bibs were updated, so no amount
> of reindexing is going to change that. I have the glimmerings of an idea
> about what might be going on, though. I wonder if this isn't a side effect
> of the "links to authorities no longer showing up" problem you were having.
> What I would probably do is rerun link_bibs_to_authorities.pl on a test
> server, and see if you are then able to edit authorities without these
> errors.
>
> Could you please confirm the exact version listed in About Koha on this
> server? I know we've already been over this, but I like to double check
> these things.
>
> Regards,
> Jared
>
> --
> Jared Camins-Esakov
> Bibliographer, C & P Bibliography Services, LLC
> (phone) +1 (917) 727-3445
> (e-mail) jcam...@cpbibliography.com
> (web) http://www.cpbibliography.com/
>
>
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Re: [Koha] 3.8.4 Error message when editing authorities

[Doug Kingston]

Could something be amiss with /etc/koha/zebradb/authorities/etc/bib1.att?
Especially given the error:
[Sun Sep 02 23:38:10 2012] [error] [client 75.149.175.233] ZOOM error 25
"Specified element set name not valid for specified database" (addinfo:
"F") from diag-set 'Bib-1', referer:
http://catalogue-admin.efdss.org/cgi-bin/koha/authorities/authorities.pl?authid=3010
[Sun Sep 02 23:38:11 2012] [error] [client 75.149.175.233] Premature end of
script headers: authorities.pl, referer:
http://catalogue-admin.efdss.org/cgi-bin/koha/authorities/authorities.pl?authid=3010


On 2 September 2012 19:37, Doug Kingston  wrote:

> We still get the same errors after running 
> link_bibs_to_authorities.plfollowed by
> rebuild_zebra.pl -b -a -r
> The authorities not showing up was caused by duplicate control numbers.
>  We have cleared up that problem.
>
> -Doug-
>
> On 2 September 2012 18:57, Jared Camins-Esakov  > wrote:
>
>> Doug,
>>
>> More relevant info: Our Authorities preferences.  The more I look at this
>>> it looks like a problem with how Zebra is configured or populated or some
>>> impedance mismatch between &merge and zebra in ModAuthority.
>>>
>>
>> The key preference here is actually the dontmerge syspref. Other
>> preferences in the Authorities tab have no impact on merge. However, merge
>> and Zebra don't actually work together at all. The 500 error you
>> encountered presumably was hit *before* the bibs were updated, so no amount
>> of reindexing is going to change that. I have the glimmerings of an idea
>> about what might be going on, though. I wonder if this isn't a side effect
>> of the "links to authorities no longer showing up" problem you were having.
>> What I would probably do is rerun link_bibs_to_authorities.pl on a test
>> server, and see if you are then able to edit authorities without these
>> errors.
>>
>> Could you please confirm the exact version listed in About Koha on this
>> server? I know we've already been over this, but I like to double check
>> these things.
>>
>> Regards,
>> Jared
>>
>> --
>> Jared Camins-Esakov
>> Bibliographer, C & P Bibliography Services, LLC
>> (phone) +1 (917) 727-3445
>> (e-mail) jcam...@cpbibliography.com
>> (web) http://www.cpbibliography.com/
>>
>>
>
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Re: [Koha] 3.8.4 Error message when editing authorities

[Doug Kingston]

bib1.att for reference attached.

-Doug-

On 2 September 2012 19:55, Doug Kingston  wrote:

> Could something be amiss with /etc/koha/zebradb/authorities/etc/bib1.att?
> Especially given the error:
>  [Sun Sep 02 23:38:10 2012] [error] [client 75.149.175.233] ZOOM error 25
> "Specified element set name not valid for specified database" (addinfo:
> "F") from diag-set 'Bib-1', referer:
> http://catalogue-admin.efdss.org/cgi-bin/koha/authorities/authorities.pl?authid=3010
> [Sun Sep 02 23:38:11 2012] [error] [client 75.149.175.233] Premature end
> of script headers: authorities.pl, referer:
> http://catalogue-admin.efdss.org/cgi-bin/koha/authorities/authorities.pl?authid=3010
>
>
> On 2 September 2012 19:37, Doug Kingston  wrote:
>
>> We still get the same errors after running 
>> link_bibs_to_authorities.plfollowed by
>> rebuild_zebra.pl -b -a -r
>> The authorities not showing up was caused by duplicate control numbers.
>>  We have cleared up that problem.
>>
>> -Doug-
>>
>> On 2 September 2012 18:57, Jared Camins-Esakov <
>> jcam...@cpbibliography.com> wrote:
>>
>>> Doug,
>>>
>>> More relevant info: Our Authorities preferences.  The more I look at this
 it looks like a problem with how Zebra is configured or populated or
 some
 impedance mismatch between &merge and zebra in ModAuthority.

>>>
>>> The key preference here is actually the dontmerge syspref. Other
>>> preferences in the Authorities tab have no impact on merge. However, merge
>>> and Zebra don't actually work together at all. The 500 error you
>>> encountered presumably was hit *before* the bibs were updated, so no amount
>>> of reindexing is going to change that. I have the glimmerings of an idea
>>> about what might be going on, though. I wonder if this isn't a side effect
>>> of the "links to authorities no longer showing up" problem you were having.
>>> What I would probably do is rerun link_bibs_to_authorities.pl on a test
>>> server, and see if you are then able to edit authorities without these
>>> errors.
>>>
>>> Could you please confirm the exact version listed in About Koha on this
>>> server? I know we've already been over this, but I like to double check
>>> these things.
>>>
>>> Regards,
>>> Jared
>>>
>>> --
>>> Jared Camins-Esakov
>>> Bibliographer, C & P Bibliography Services, LLC
>>> (phone) +1 (917) 727-3445
>>> (e-mail) jcam...@cpbibliography.com
>>> (web) http://www.cpbibliography.com/
>>>
>>>
>>
>
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Re: [Koha] 3.8.4 Error message when editing authorities

[Jared Camins-Esakov]

It took me a week, but I found the problem when testing bug 8304 (which,
incidentally, is a very cool feature that might allow MARC21 libraries to
use freefloating subject division authorities). The merge function uses XML
syntax, which we lost support for sometime during the development cycle for
3.8.0. Fortunately it's an easy fix, and I'll have a patch momentarily. I
reported a bug here:
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=8743

If you wanted to sign off on the patch which I'm about to post, that'd be
super keen.

Regards,
Jared

-- 
Jared Camins-Esakov
Bibliographer, C & P Bibliography Services, LLC
(phone) +1 (917) 727-3445
(e-mail) jcam...@cpbibliography.com
(web) http://www.cpbibliography.com/
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