Re: [Koha] My Koha is down .. Software error?
Ok, We got the OPAC running but the Koha Admin is down. We got an error 404 – must be a broken link in the xml file? Please advise.. From: Hartman, David W. - GBTS Library Sent: Tuesday, September 04, 2012 10:03 AM To: 'Bernardo Gonzalez Kriegel' Cc: koha@lists.katipo.co.nz Subject: RE: [Koha] My Koha is down .. Software error? FIXED - ☺ Looks like the xml file was corrupted .. we are backing it up and noting error for future reference. THANKS ALL! David From: Bernardo Gonzalez Kriegel [mailto:bgkrie...@gmail.com] Sent: Tuesday, September 04, 2012 9:50 AM To: Hartman, David W. - GBTS Library Cc: koha@lists.katipo.co.nz Subject: Re: [Koha] My Koha is down .. Software error? Well, the message Access denied for user 'www-data'@'localhost' (using password: NO) clearly indicates that something is wrong with the access rights of the Koha user (in this case www-data) Please check your /etc/koha/koha-conf.xml, at the bottom is declared which database, host, user and password you are using. Verify with the command line client mysl And normally 'www-data' is the apache user, at least on Debian/Ubuntu :) Bernardo -- Bernardo Gonzalez Kriegel bgkrie...@gmail.commailto:bgkrie...@gmail.com On Tue, Sep 4, 2012 at 10:43 AM, Hartman, David W. - GBTS Library david.w.hart...@disney.commailto:david.w.hart...@disney.com wrote: No, we are not using apache server and Koha was working on Friday .. it has suddenly stopped (broke over the weekend). No system changes were made. From: Bernardo Gonzalez Kriegel [mailto:bgkrie...@gmail.commailto:bgkrie...@gmail.com] Sent: Tuesday, September 04, 2012 9:42 AM To: Hartman, David W. - GBTS Library Cc: koha@lists.katipo.co.nzmailto:koha@lists.katipo.co.nz Subject: Re: [Koha] My Koha is down .. Software error? Software error: Access denied for user 'www-data'@'localhost' (using password: NO) at /usr/share/koha/lib/C4/Context.pm line 758. Are you using the apache user www-data to access Koha's database? I think that is good practice to use a different database user for koha, as well a system user to own all the files. Bernardo ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
[Koha] My Koha is down .. Software error?
Hello! I am getting the error below We can get into MYSQL from the command line. The Koha database and tables are viewable through MYSQL. I am getting this error on both the OPAC and the server. The file Koha.conf is world readable, owned by root, and has a group of www-data. Software error: Access denied for user 'www-data'@'localhost' (using password: NO) at /usr/share/koha/lib/C4/Context.pm line 758. Compilation failed in require at /usr/share/koha/lib/C4/Auth.pm line 31. BEGIN failed--compilation aborted at /usr/share/koha/lib/C4/Auth.pm line 31. Compilation failed in require at /usr/share/koha/opac/cgi-bin/opac/opac-main.pl line 22. BEGIN failed--compilation aborted at /usr/share/koha/opac/cgi-bin/opac/opac-main.pl line 22. For help, please send mail to the webmaster (webmaster@debmaker32mailto:webmaster@debmaker32), giving this error message and the time and date of the error. ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
[Koha] My Koha is down .. Software error?
Hello! I am getting the error below We can get into MYSQL from the command line. The Koha database and tables are viewable through MYSQL. I am getting this error on both the OPAC and the server. The file Koha.conf is world readable, owned by root, and has a group of www-data. Software error: Access denied for user 'www-data'@'localhost' (using password: NO) at /usr/share/koha/lib/C4/Context.pm line 758. Compilation failed in require at /usr/share/koha/lib/C4/Auth.pm line 31. BEGIN failed--compilation aborted at /usr/share/koha/lib/C4/Auth.pm line 31. Compilation failed in require at /usr/share/koha/opac/cgi-bin/opac/opac-main.pl line 22. BEGIN failed--compilation aborted at /usr/share/koha/opac/cgi-bin/opac/opac-main.pl line 22. For help, please send mail to the webmaster (webmaster@debmaker32mailto:webmaster@debmaker32), giving this error message and the time and date of the error. ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] My Koha is down .. Software error?
Software error: Access denied for user 'www-data'@'localhost' (using password: NO) at /usr/share/koha/lib/C4/Context.pm line 758. Are you using the apache user www-data to access Koha's database? I think that is good practice to use a different database user for koha, as well a system user to own all the files. Bernardo ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] My Koha is down .. Software error?
No, we are not using apache server and Koha was working on Friday .. it has suddenly stopped (broke over the weekend). No system changes were made. From: Bernardo Gonzalez Kriegel [mailto:bgkrie...@gmail.com] Sent: Tuesday, September 04, 2012 9:42 AM To: Hartman, David W. - GBTS Library Cc: koha@lists.katipo.co.nz Subject: Re: [Koha] My Koha is down .. Software error? Software error: Access denied for user 'www-data'@'localhost' (using password: NO) at /usr/share/koha/lib/C4/Context.pm line 758. Are you using the apache user www-data to access Koha's database? I think that is good practice to use a different database user for koha, as well a system user to own all the files. Bernardo ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] My Koha is down .. Software error?
David, No, we are not using apache server and Koha was working on Friday .. it has suddenly stopped (broke over the weekend). No system changes were made. The error you describe is the result of the MySQL user being incorrect in the koha-conf.xml file. In this case, you have it configured to log into Koha using the MySQL user www-data. You will want to make sure the user name and password at the end of koha-conf.xml are correct, and that you have the KOHA_CONF variable set correctly for Plack (I presume you are using Plack, if you are not using Apache?) Regards, Jared -- Jared Camins-Esakov Bibliographer, C P Bibliography Services, LLC (phone) +1 (917) 727-3445 (e-mail) jcam...@cpbibliography.com (web) http://www.cpbibliography.com/ ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] My Koha is down .. Software error?
Well, the message Access denied for user 'www-data'@'localhost' (using password: NO) clearly indicates that something is wrong with the access rights of the Koha user (in this case www-data) Please check your /etc/koha/koha-conf.xml, at the bottom is declared which database, host, user and password you are using. Verify with the command line client mysl And normally 'www-data' is the apache user, at least on Debian/Ubuntu :) Bernardo -- Bernardo Gonzalez Kriegel bgkrie...@gmail.com On Tue, Sep 4, 2012 at 10:43 AM, Hartman, David W. - GBTS Library david.w.hart...@disney.com wrote: No, we are not using apache server and Koha was working on Friday .. it has suddenly stopped (broke over the weekend). No system changes were made. ** ** *From:* Bernardo Gonzalez Kriegel [mailto:bgkrie...@gmail.com] *Sent:* Tuesday, September 04, 2012 9:42 AM *To:* Hartman, David W. - GBTS Library *Cc:* koha@lists.katipo.co.nz *Subject:* Re: [Koha] My Koha is down .. Software error? ** ** Software error: Access denied for user 'www-data'@'localhost' (using password: NO) at /usr/share/koha/lib/C4/Context.pm line 758. Are you using the apache user www-data to access Koha's database? I think that is good practice to use a different database user for koha,** ** as well a system user to own all the files. ** ** Bernardo ** ** ** ** ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] My Koha is down .. Software error?
FIXED - ☺ Looks like the xml file was corrupted .. we are backing it up and noting error for future reference. THANKS ALL! David From: Bernardo Gonzalez Kriegel [mailto:bgkrie...@gmail.com] Sent: Tuesday, September 04, 2012 9:50 AM To: Hartman, David W. - GBTS Library Cc: koha@lists.katipo.co.nz Subject: Re: [Koha] My Koha is down .. Software error? Well, the message Access denied for user 'www-data'@'localhost' (using password: NO) clearly indicates that something is wrong with the access rights of the Koha user (in this case www-data) Please check your /etc/koha/koha-conf.xml, at the bottom is declared which database, host, user and password you are using. Verify with the command line client mysl And normally 'www-data' is the apache user, at least on Debian/Ubuntu :) Bernardo -- Bernardo Gonzalez Kriegel bgkrie...@gmail.commailto:bgkrie...@gmail.com On Tue, Sep 4, 2012 at 10:43 AM, Hartman, David W. - GBTS Library david.w.hart...@disney.commailto:david.w.hart...@disney.com wrote: No, we are not using apache server and Koha was working on Friday .. it has suddenly stopped (broke over the weekend). No system changes were made. From: Bernardo Gonzalez Kriegel [mailto:bgkrie...@gmail.commailto:bgkrie...@gmail.com] Sent: Tuesday, September 04, 2012 9:42 AM To: Hartman, David W. - GBTS Library Cc: koha@lists.katipo.co.nzmailto:koha@lists.katipo.co.nz Subject: Re: [Koha] My Koha is down .. Software error? Software error: Access denied for user 'www-data'@'localhost' (using password: NO) at /usr/share/koha/lib/C4/Context.pm line 758. Are you using the apache user www-data to access Koha's database? I think that is good practice to use a different database user for koha, as well a system user to own all the files. Bernardo ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] My Koha is down .. Software error?
Ok, we can find the admin client at this URL: http://btlibrary:8080 Not sure what happened to the other URL. Thoughts? From: Hartman, David W. - GBTS Library Sent: Tuesday, September 04, 2012 10:19 AM To: Hartman, David W. - GBTS Library; Bernardo Gonzalez Kriegel Cc: koha@lists.katipo.co.nz; Weissman, Brian S. Subject: RE: [Koha] My Koha is down .. Software error? Ok, We got the OPAC running but the Koha Admin is down. We got an error 404 – must be a broken link in the xml file? Please advise.. From: Hartman, David W. - GBTS Library Sent: Tuesday, September 04, 2012 10:03 AM To: 'Bernardo Gonzalez Kriegel' Cc: koha@lists.katipo.co.nz Subject: RE: [Koha] My Koha is down .. Software error? FIXED - ☺ Looks like the xml file was corrupted .. we are backing it up and noting error for future reference. THANKS ALL! David From: Bernardo Gonzalez Kriegel [mailto:bgkrie...@gmail.com] Sent: Tuesday, September 04, 2012 9:50 AM To: Hartman, David W. - GBTS Library Cc: koha@lists.katipo.co.nz Subject: Re: [Koha] My Koha is down .. Software error? Well, the message Access denied for user 'www-data'@'localhost' (using password: NO) clearly indicates that something is wrong with the access rights of the Koha user (in this case www-data) Please check your /etc/koha/koha-conf.xml, at the bottom is declared which database, host, user and password you are using. Verify with the command line client mysl And normally 'www-data' is the apache user, at least on Debian/Ubuntu :) Bernardo -- Bernardo Gonzalez Kriegel bgkrie...@gmail.commailto:bgkrie...@gmail.com On Tue, Sep 4, 2012 at 10:43 AM, Hartman, David W. - GBTS Library david.w.hart...@disney.commailto:david.w.hart...@disney.com wrote: No, we are not using apache server and Koha was working on Friday .. it has suddenly stopped (broke over the weekend). No system changes were made. From: Bernardo Gonzalez Kriegel [mailto:bgkrie...@gmail.commailto:bgkrie...@gmail.com] Sent: Tuesday, September 04, 2012 9:42 AM To: Hartman, David W. - GBTS Library Cc: koha@lists.katipo.co.nzmailto:koha@lists.katipo.co.nz Subject: Re: [Koha] My Koha is down .. Software error? Software error: Access denied for user 'www-data'@'localhost' (using password: NO) at /usr/share/koha/lib/C4/Context.pm line 758. Are you using the apache user www-data to access Koha's database? I think that is good practice to use a different database user for koha, as well a system user to own all the files. Bernardo ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] My Koha is down .. Software error?
Op 04-09-12 19:34, Hartman, David W. - GBTS Library schreef: Ok, we can find the admin client at this URL: http://btlibrary:8080 Not sure what happened to the other URL. Thoughts? All this depends on your apache configuration, you should check to see that it's set up as you'd expect and hasn't changed/broken. -- Robin Sheat Catalyst IT Ltd. ✆ +64 4 803 2204 GPG: 5957 6D23 8B16 EFAB FEF8 7175 14D3 6485 A99C EB6D ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
