Re: [Koha] Can't tick "item due" box in Patron messaging preferences
Reading the wiki and plenty of old enquiries from other people, but I still can't find what's wrong with my settings... Tha's what my "item due" line looks like (not the other lines! I just found that screenshot on the internet, it's not from me): http://content.screencast.com/users/oleonard/folders/Koha%20Screenshots/media/12d9e155-8156-4937-b722-ad616269004d/patron-messaging-preferences-column2.png I have just reall all the system preferences and all the administration block and about everything ever written on koha notifications... If you have any idea, I wouldn't mind trying about anything. Cheers, Sonia. ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] Can't tick "item due" box in Patron messaging preferences
Hi Sonia, your problem looks familiar - is it possible you are missing some of the mandatory sample data? The following tables should all have some sample content in order for the enhanced messages to work correctly: - message attribues (6) - message_transport_type (4) - message_transports (14) You can check in your reports module. If the configuration there is missing, that could perhaps explain your problems. Hope this helps, Katrin -Ursprüngliche Nachricht- Von: koha-boun...@lists.katipo.co.nz im Auftrag von Sonia P. Gesendet: Mo 06.08.2012 02:36 An: koha@lists.katipo.co.nz Betreff: Re: [Koha] Can't tick "item due" box in Patron messaging preferences Reading the wiki and plenty of old enquiries from other people, but I still can't find what's wrong with my settings... Tha's what my "item due" line looks like (not the other lines! I just found that screenshot on the internet, it's not from me): http://content.screencast.com/users/oleonard/folders/Koha%20Screenshots/media/12d9e155-8156-4937-b722-ad616269004d/patron-messaging-preferences-column2.png I have just reall all the system preferences and all the administration block and about everything ever written on koha notifications... If you have any idea, I wouldn't mind trying about anything. Cheers, Sonia. ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] Can't tick "item due" box in Patron messaging preferences
Dear Katrin and everyone Thanks for your help. I couldn't work on it before. I have just run a few queries and the tables are not empty (see below). (I guess the formatting will go away and that won't be readable, but let's try anyway...) So do these tables contain all the sample data which you think it's compulsory? If it does, where could my problem come from? Cheers, Sonia. Message_attributes message_attribute_idmessage_nametakes_days 1Item_Due0 2Advance_Notice1 4Hold_Filled0 5Item_Check_in0 6Item_Checkout0 Message_transport_type email feed print sms Message_transports message_attribute_idmessage_transport_typeis_digestletter_module letter_code 5email0circulationCHECKIN 5sms0circulationCHECKIN 6email0circulationCHECKOUT 6sms0circulationCHECKOUT 4email0reservesHOLD 4sms0reservesHOLD ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] Can't tick "item due" box in Patron messaging preferences
Hello everyone (not sure you ever received my previous message, as I received a delivery failure email...) I just realised one thing... "item due" in the default messaging preferences of a patron category is NOT about overdue items, is it? I didn't realise it was two different things. So there is nothing to do in the messaging preferences to enable overdue items notices... ? If I run a SQL query on the database, I can see that some people have a "1" set for overduenoticerequired, which is good, but then I really don't know why they don't receive it... Cheers, Sonia. ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] Can't tick "item due" box in Patron messaging preferences
Hi Sonia, yes, item due notices are sent out on the due date - so not the same as overdue notices, only an additional reminder for the patron to return the book. You can set up overdue notices under tools > overdue notice/status triggers. Next step then is setting up a cronjob for overdue_notices.pl. There are lots of options for that script. If you want it to use the notice triggers you have defined in Koha you have to use -t. Overdue_noties.pl generates the messages and writes them into your message_queue table, process_message_queue.pl is needed to send them to the patrons. Hope that helps, Katrin -Ursprüngliche Nachricht- Von: koha-boun...@lists.katipo.co.nz im Auftrag von Sonia P. Gesendet: Mo 13.08.2012 07:30 An: koha@lists.katipo.co.nz Betreff: Re: [Koha] Can't tick "item due" box in Patron messaging preferences Hello everyone (not sure you ever received my previous message, as I received a delivery failure email...) I just realised one thing... "item due" in the default messaging preferences of a patron category is NOT about overdue items, is it? I didn't realise it was two different things. So there is nothing to do in the messaging preferences to enable overdue items notices... ? If I run a SQL query on the database, I can see that some people have a "1" set for overduenoticerequired, which is good, but then I really don't know why they don't receive it... Cheers, Sonia. ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] Can't tick "item due" box in Patron messaging preferences
Yes, it helps... it confirms that I have done everything the way it should be (I think). I am a bit puzzled. Subject: AW: [Koha] Can't tick "item due" box in Patron messaging preferences Date: Mon, 13 Aug 2012 07:47:10 +0200 From: katrin.fisc...@bsz-bw.de To: sossola...@hotmail.com; koha@lists.katipo.co.nz AW: [Koha] Can't tick "item due" box in Patron messaging preferences Hi Sonia, yes, item due notices are sent out on the due date - so not the same as overdue notices, only an additional reminder for the patron to return the book. You can set up overdue notices under tools > overdue notice/status triggers. Next step then is setting up a cronjob for overdue_notices.pl. There are lots of options for that script. If you want it to use the notice triggers you have defined in Koha you have to use -t. Overdue_noties.pl generates the messages and writes them into your message_queue table, process_message_queue.pl is needed to send them to the patrons. Hope that helps, Katrin -Ursprüngliche Nachricht- Von: koha-boun...@lists.katipo.co.nz im Auftrag von Sonia P. Gesendet: Mo 13.08.2012 07:30 An: koha@lists.katipo.co.nz Betreff: Re: [Koha] Can't tick "item due" box in Patron messaging preferences Hello everyone (not sure you ever received my previous message, as I received a delivery failure email...) I just realised one thing... "item due" in the default messaging preferences of a patron category is NOT about overdue items, is it? I didn't realise it was two different things. So there is nothing to do in the messaging preferences to enable overdue items notices... ? If I run a SQL query on the database, I can see that some people have a "1" set for overduenoticerequired, which is good, but then I really don't know why they don't receive it... Cheers, Sonia. ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] Can't tick "item due" box in Patron messaging preferences
Thanks. I have checked and it's empty. I BBC myself when sending an overdue notice (haven't received anything), I have checked that the server does send emails, I have done the triggers and notices, the cronjob has been verified recently. I have followed all the instructions, I don't know... Of course, there is something that I must do wrong, but what... ? Cheers, Sonia. From: l...@nekls.org Date: Mon, 13 Aug 2012 09:24:57 -0500 Subject: Re: [Koha] Can't tick "item due" box in Patron messaging preferences To: sossola...@hotmail.com Sonia, Is it possible that you have some jquery in your intranetuserjs that is upsetting the proper behavior of this table? You could look and see in System Preferences -> search for intranetuserjs. Liz Rea NEKLS On Sat, Aug 4, 2012 at 7:30 AM, Sonia P. wrote: Dear all I am trying to send reminders for overdue items. I am currently reading the manual and I think I have got everything, but still I can't tick that box (in an individual patron or in the administration "patron categories"). I can actually tick the box and then I click on save, but it's not saved. Though, if I tick other boxes (Item Checkout, Hold Filled, Item Check-in), it saves correctly and then it's really ticked when I load the patron preferences again... I did the notice triggers, the enhancedmessagingpreferences and I don't remember what else. Cheers, Sonia. ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha -- Northeast Kansas Library System l...@nekls.org 785-838-4090 ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
