Re: [Koha] Koha presents an error, and no longer shows the cataloged records after a search

2020-06-19 Thread Barry Cannon 
Hi Victor,
It appears the server is running out of memory. How much RAM do
you have at present?

Barry







*Barry Cannon* Technical Director

 b...@interleaf.ie+353-1-286-5855 <+353%201%20286%205855>

 A98 YD30www.interleaf.ie



On Fri, 19 Jun 2020 at 14:08, Victor Barroso Oliveira 
wrote:

> Good Morning,
> After a time of using several operators, Koha presents an error, and no
> longer shows the cataloged records after a search.
> Only after the server restarts does the records appear again in a search.
> Following are log files that are in the var / log / koha folder
> How can I solve this?
> Thank you,
> Victor
> ___
>
> Koha mailing list  http://koha-community.org
> Koha@lists.katipo.co.nz
> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>
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Re: [Koha] Koha presents an error, and no longer shows the cataloged records after a search

2020-06-19 Thread Victor Barroso Oliveira 
totalusedfree  shared  buff/cache   available
Mem:8168516  724984 72002201184  243312
7201000

Em sex., 19 de jun. de 2020 às 10:11, Barry Cannon 
escreveu:

> Hi Victor,
> It appears the server is running out of memory. How much RAM
> do you have at present?
>
> Barry
>
>
>
>
> 
>
>
> *Barry Cannon* Technical Director
>
>  b...@interleaf.ie+353-1-286-5855 <+353%201%20286%205855>
>
>  A98 YD30www.interleaf.ie
>
>
>
> On Fri, 19 Jun 2020 at 14:08, Victor Barroso Oliveira 
> wrote:
>
>> Good Morning,
>> After a time of using several operators, Koha presents an error, and no
>> longer shows the cataloged records after a search.
>> Only after the server restarts does the records appear again in a search.
>> Following are log files that are in the var / log / koha folder
>> How can I solve this?
>> Thank you,
>> Victor
>> ___
>>
>> Koha mailing list  http://koha-community.org
>> Koha@lists.katipo.co.nz
>> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>>
>
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Re: [Koha] Koha presents an error, and no longer shows the cataloged records after a search

2020-06-19 Thread Barry Cannon 
Is this after the server restart? Is it possible to get usage  when you
next experience the problem? Also, can you check the syslog or kernlog for
any OOM errors? That might point towards a module eating RAM.









*Barry Cannon* Technical Director

 b...@interleaf.ie+353-1-286-5855 <+353%201%20286%205855>

 A98 YD30www.interleaf.ie



On Fri, 19 Jun 2020 at 14:14, Victor Barroso Oliveira 
wrote:

> totalusedfree  shared  buff/cache   available
> Mem:8168516  724984 72002201184  243312
> 7201000
>
> Em sex., 19 de jun. de 2020 às 10:11, Barry Cannon 
> escreveu:
>
>> Hi Victor,
>> It appears the server is running out of memory. How much RAM
>> do you have at present?
>>
>> Barry
>>
>>
>>
>>
>> 
>>
>>
>> *Barry Cannon* Technical Director
>>
>>  b...@interleaf.ie+353-1-286-5855 <+353%201%20286%205855>
>>
>>  A98 YD30www.interleaf.ie
>>
>>
>>
>> On Fri, 19 Jun 2020 at 14:08, Victor Barroso Oliveira <
>> vbovic...@gmail.com> wrote:
>>
>>> Good Morning,
>>> After a time of using several operators, Koha presents an error, and no
>>> longer shows the cataloged records after a search.
>>> Only after the server restarts does the records appear again in a search.
>>> Following are log files that are in the var / log / koha folder
>>> How can I solve this?
>>> Thank you,
>>> Victor
>>> ___
>>>
>>> Koha mailing list  http://koha-community.org
>>> Koha@lists.katipo.co.nz
>>> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>>>
>>
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Re: [Koha] Koha presents an error, and no longer shows the cataloged records after a search

2020-06-19 Thread Victor Barroso Oliveira 
This occurs when some people use it simultaneously!
How can I check for syslog or kernlog OOM errors?

Em sex., 19 de jun. de 2020 às 10:16, Barry Cannon 
escreveu:

> Is this after the server restart? Is it possible to get usage  when you
> next experience the problem? Also, can you check the syslog or kernlog for
> any OOM errors? That might point towards a module eating RAM.
>
>
>
>
>
>
> 
>
>
> *Barry Cannon* Technical Director
>
>  b...@interleaf.ie+353-1-286-5855 <+353%201%20286%205855>
>
>  A98 YD30www.interleaf.ie
>
>
>
> On Fri, 19 Jun 2020 at 14:14, Victor Barroso Oliveira 
> wrote:
>
>> totalusedfree  shared  buff/cache   available
>> Mem:8168516  724984 72002201184  243312
>> 7201000
>>
>> Em sex., 19 de jun. de 2020 às 10:11, Barry Cannon 
>> escreveu:
>>
>>> Hi Victor,
>>> It appears the server is running out of memory. How much RAM
>>> do you have at present?
>>>
>>> Barry
>>>
>>>
>>>
>>>
>>> 
>>>
>>>
>>> *Barry Cannon* Technical Director
>>>
>>>  b...@interleaf.ie+353-1-286-5855 <+353%201%20286%205855>
>>>
>>>  A98 YD30www.interleaf.ie
>>>
>>>
>>>
>>> On Fri, 19 Jun 2020 at 14:08, Victor Barroso Oliveira <
>>> vbovic...@gmail.com> wrote:
>>>
 Good Morning,
 After a time of using several operators, Koha presents an error, and no
 longer shows the cataloged records after a search.
 Only after the server restarts does the records appear again in a
 search.
 Following are log files that are in the var / log / koha folder
 How can I solve this?
 Thank you,
 Victor
 ___

 Koha mailing list  http://koha-community.org
 Koha@lists.katipo.co.nz
 Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha

>>>
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Re: [Koha] Koha presents an error, and no longer shows the cataloged records after a search

2020-06-19 Thread Barry Cannon 
Do you know how many simultaneous connections there are and what modules
are being used?  What OS are you running?

The logs to check are:

/var/log/syslog
/var/log/kernlog

If it has been some time they may have rotated and you be able to check as
below.

/var/log/syslog.1
/var/log/kernlog.1









*Barry Cannon* Technical Director

 b...@interleaf.ie+353-1-286-5855 <+353%201%20286%205855>

 A98 YD30www.interleaf.ie



On Fri, 19 Jun 2020 at 14:22, Victor Barroso Oliveira 
wrote:

> This occurs when some people use it simultaneously!
> How can I check for syslog or kernlog OOM errors?
>
> Em sex., 19 de jun. de 2020 às 10:16, Barry Cannon 
> escreveu:
>
>> Is this after the server restart? Is it possible to get usage  when you
>> next experience the problem? Also, can you check the syslog or kernlog for
>> any OOM errors? That might point towards a module eating RAM.
>>
>>
>>
>>
>>
>>
>> 
>>
>>
>> *Barry Cannon* Technical Director
>>
>>  b...@interleaf.ie+353-1-286-5855 <+353%201%20286%205855>
>>
>>  A98 YD30www.interleaf.ie
>>
>>
>>
>> On Fri, 19 Jun 2020 at 14:14, Victor Barroso Oliveira <
>> vbovic...@gmail.com> wrote:
>>
>>> totalusedfree  shared  buff/cache   available
>>> Mem:8168516  724984 72002201184  243312
>>> 7201000
>>>
>>> Em sex., 19 de jun. de 2020 às 10:11, Barry Cannon 
>>> escreveu:
>>>
 Hi Victor,
 It appears the server is running out of memory. How much
 RAM do you have at present?

 Barry




 


 *Barry Cannon* Technical Director

  b...@interleaf.ie+353-1-286-5855 <+353%201%20286%205855>

  A98 YD30www.interleaf.ie



 On Fri, 19 Jun 2020 at 14:08, Victor Barroso Oliveira <
 vbovic...@gmail.com> wrote:

> Good Morning,
> After a time of using several operators, Koha presents an error, and no
> longer shows the cataloged records after a search.
> Only after the server restarts does the records appear again in a
> search.
> Following are log files that are in the var / log / koha folder
> How can I solve this?
> Thank you,
> Victor
> ___
>
> Koha mailing list  http://koha-community.org
> Koha@lists.katipo.co.nz
> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>

___

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Re: [Koha] Koha presents an error, and no longer shows the cataloged records after a search

2020-06-19 Thread Barry Cannon 
sorry, should be:

/var/log/kern.log

Barry







*Barry Cannon* Technical Director

 b...@interleaf.ie+353-1-286-5855 <+353%201%20286%205855>

 A98 YD30www.interleaf.ie



On Fri, 19 Jun 2020 at 14:29, Barry Cannon  wrote:

> Do you know how many simultaneous connections there are and what modules
> are being used?  What OS are you running?
>
> The logs to check are:
>
> /var/log/syslog
> /var/log/kernlog
>
> If it has been some time they may have rotated and you be able to check as
> below.
>
> /var/log/syslog.1
> /var/log/kernlog.1
>
>
>
>
>
>
> 
>
>
> *Barry Cannon* Technical Director
>
>  b...@interleaf.ie+353-1-286-5855 <+353%201%20286%205855>
>
>  A98 YD30www.interleaf.ie
>
>
>
> On Fri, 19 Jun 2020 at 14:22, Victor Barroso Oliveira 
> wrote:
>
>> This occurs when some people use it simultaneously!
>> How can I check for syslog or kernlog OOM errors?
>>
>> Em sex., 19 de jun. de 2020 às 10:16, Barry Cannon 
>> escreveu:
>>
>>> Is this after the server restart? Is it possible to get usage  when you
>>> next experience the problem? Also, can you check the syslog or kernlog for
>>> any OOM errors? That might point towards a module eating RAM.
>>>
>>>
>>>
>>>
>>>
>>>
>>> 
>>>
>>>
>>> *Barry Cannon* Technical Director
>>>
>>>  b...@interleaf.ie+353-1-286-5855 <+353%201%20286%205855>
>>>
>>>  A98 YD30www.interleaf.ie
>>>
>>>
>>>
>>> On Fri, 19 Jun 2020 at 14:14, Victor Barroso Oliveira <
>>> vbovic...@gmail.com> wrote:
>>>
 totalusedfree  shared  buff/cache   available
 Mem:8168516  724984 72002201184  243312
 7201000

 Em sex., 19 de jun. de 2020 às 10:11, Barry Cannon 
 escreveu:

> Hi Victor,
> It appears the server is running out of memory. How much
> RAM do you have at present?
>
> Barry
>
>
>
>
> 
>
>
> *Barry Cannon* Technical Director
>
>  b...@interleaf.ie+353-1-286-5855 <+353%201%20286%205855>
>
>  A98 YD30www.interleaf.ie
>
>
>
> On Fri, 19 Jun 2020 at 14:08, Victor Barroso Oliveira <
> vbovic...@gmail.com> wrote:
>
>> Good Morning,
>> After a time of using several operators, Koha presents an error, and
>> no
>> longer shows the cataloged records after a search.
>> Only after the server restarts does the records appear again in a
>> search.
>> Following are log files that are in the var / log / koha folder
>> How can I solve this?
>> Thank you,
>> Victor
>> ___
>>
>> Koha mailing list  http://koha-community.org
>> Koha@lists.katipo.co.nz
>> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>>
>
___

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Re: [Koha] Koha presents an error, and no longer shows the cataloged records after a search

2020-06-19 Thread Mason James 

hi Victor
your logs show zebra is having memory errors

perhaps try upgrading your zebra to the latest version (2.1.4) from the 
indexdata website...
https://www.indexdata.com/resources/software/zebra/


consider upgrading to the current stable version of debian/ubuntu

but, if you are running koha on ubuntu oldoldstable (u18/bionic), try updating 
your /etc/apt/sources.list.d/koha.list file with...

 'deb http://debian.koha-community.org/koha 20.05 main bionic'

note: replace '20.05' with your koha version


cheers, Mason


On 20/06/20 1:07 am, Victor Barroso Oliveira wrote:

Good Morning,
After a time of using several operators, Koha presents an error, and no
longer shows the cataloged records after a search.
Only after the server restarts does the records appear again in a search.
Following are log files that are in the var / log / koha folder
How can I solve this?
Thank you,
Victor

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