[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

Owen Leonard  changed:

   What|Removed |Added

 Blocks||26763


Referenced Bugs:

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26763
[Bug 26763] Use standard information style for multi-hold message
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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

Owen Leonard  changed:

   What|Removed |Added

 Blocks||26762


Referenced Bugs:

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26762
[Bug 26762] OPAC hold template markup error
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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

Joy Nelson  changed:

   What|Removed |Added

 Resolution|--- |FIXED
 Status|Pushed to master|RESOLVED
 CC||j...@bywatersolutions.com

--- Comment #15 from Joy Nelson  ---
enhancement not pushed to 19.11.x

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

--- Comment #14 from Martin Renvoize  ---
Nice work everyone!

Pushed to master for 20.05

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

Martin Renvoize  changed:

   What|Removed |Added

 Version(s)||20.05.00
released in||
 Status|Passed QA   |Pushed to master

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

Katrin Fischer  changed:

   What|Removed |Added

  Attachment #98946|0   |1
is obsolete||

--- Comment #13 from Katrin Fischer  ---
Created attachment 99049
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=99049=edit
Bug 19718: (follow-up) Make messages translatable

Signed-off-by: Katrin Fischer 

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

Katrin Fischer  changed:

   What|Removed |Added

  Attachment #95120|0   |1
is obsolete||

--- Comment #12 from Katrin Fischer  ---
Created attachment 99048
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=99048=edit
Bug 19718: Show message if patron has existing holds on a title

To test:
 1 - Set a rule to allow multiple holds on a title
 2 - Place a single hold in the opac for a patron
 3 - Return to record and attempt place a second hold
 4 - Note there is no message but that you must match the type placed before
(item or record level)
 5 - Don't place the hold
 6 - Apply patch
 7 - Attempt to place second hold again
 8 - Note there is a message informing you of which level hold you may place
 9 - Test with both item/record level holds and placing a single request or
multiple requests

Signed-off-by: donnab 

Signed-off-by: Katrin Fischer 

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

Katrin Fischer  changed:

   What|Removed |Added

 Status|Signed Off  |Passed QA

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

--- Comment #11 from Nick Clemens  ---
Created attachment 98946
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=98946=edit
Bug 19718: (follow-up) Make messages translatable

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

Nick Clemens  changed:

   What|Removed |Added

 Status|Failed QA   |Signed Off

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

--- Comment #10 from Katrin Fischer  ---
Argh, thx for catching that.

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

--- Comment #9 from Jonathan Druart  
---
The strings in the template are:

"""
You already have at least one [% bibitemloo.forced_hold_level %] level hold on
this title.
All further holds must be [% bibitemloo.forced_hold_level %] level.
"""

With forced_hold_level == "item" or "biblio".

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

--- Comment #8 from Katrin Fischer  ---
(In reply to Jonathan Druart from comment #7)
> That makes it untranslatable.

Can you explain?

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

Jonathan Druart  changed:

   What|Removed |Added

 CC||jonathan.dru...@bugs.koha-c
   ||ommunity.org
 Status|Signed Off  |Failed QA

--- Comment #7 from Jonathan Druart  
---
That makes it untranslatable.

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

Katrin Fischer  changed:

   What|Removed |Added

 Status|Needs Signoff   |Signed Off
 CC||katrin.fisc...@bsz-bw.de

--- Comment #6 from Katrin Fischer  ---
Switching to Signed off - the sandbox doesn't do it automatically, so I think
it was just forgotten.

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

ByWater Sandboxes  changed:

   What|Removed |Added

  Attachment #92489|0   |1
is obsolete||

--- Comment #5 from ByWater Sandboxes  ---
Created attachment 95120
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=95120=edit
Bug 19718: Show message if patron has existing holds on a title

To test:
 1 - Set a rule to allow multiple holds on a title
 2 - Place a single hold in the opac for a patron
 3 - Return to record and attempt place a second hold
 4 - Note there is no message but that you must match the type placed before
(item or record level)
 5 - Don't place the hold
 6 - Apply patch
 7 - Attempt to place second hold again
 8 - Note there is a message informing you of which level hold you may place
 9 - Test with both item/record level holds and placing a single request or
multiple requests

Signed-off-by: donnab 

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

Nick Clemens  changed:

   What|Removed |Added

Version|17.05   |master
 CC||n...@bywatersolutions.com
   Assignee|koha-b...@lists.koha-commun |n...@bywatersolutions.com
   |ity.org |

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

Nick Clemens  changed:

   What|Removed |Added

   Patch complexity|--- |Trivial patch
 Status|NEW |Needs Signoff

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

--- Comment #4 from Nick Clemens  ---
Created attachment 92489
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=92489=edit
Bug 19718: Show message if patron has existing holds on a title

To test:
 1 - Set a rule to allow multiple holds on a title
 2 - Place a single hold in the opac for a patron
 3 - Return to record and attempt place a second hold
 4 - Note there is no message but that you must match the type placed before
(item or record level)
 5 - Don't place the hold
 6 - Apply patch
 7 - Attempt to place second hold again
 8 - Note there is a message informing you of which level hold you may place
 9 - Test with both item/record level holds and placing a single request or
multiple requests

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

--- Comment #3 from Cab Vinton  ---
Having trouble following Liz's suggestion, but we have the same issue as Karen
& Lisette.

Karen's idea for a warning message seems like a good one to us. 

Sometimes a patron will have a very good reason for placing multiple holds on
the same record (teacher wanting multiple copies, Vol.'s 1 & 2 cataloged on the
same record, etc.) Other times, a patron will only want a single item but will 
have simply forgotten that they've already placed a hold.

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

Cab Vinton  changed:

   What|Removed |Added

 CC||bibli...@gmail.com

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

Liz Rea  changed:

   What|Removed |Added

 CC||l...@catalyst.net.nz

--- Comment #2 from Liz Rea  ---
So maybe what you'd like is the ability to allow multiple holds per branch or
per user category, so that if someone else had allowed multiple holds, you
wouldn't be required to?

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

--- Comment #1 from Lisette  ---
We also have had this problem a lot. Many of our older patrons will place a
hold and then place an additional hold a couple weeks later when it has not yet
arrived for them.

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[Koha-bugs] [Bug 19718] Create message for patrons with multiple holds on the same item

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19718

Lisette  changed:

   What|Removed |Added

 CC||lisettesla...@gmail.com

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