[Koha-bugs] [Bug 19898] Koha 17.11 - Upload Local Cover Image Failed - "Cannot process file as an image"

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19898

Tomás Cohen Arazi  changed:

   What|Removed |Added

 Status|NEW |RESOLVED
 Resolution|--- |DUPLICATE
 CC||tomasco...@gmail.com

--- Comment #13 from Tomás Cohen Arazi  ---


*** This bug has been marked as a duplicate of bug 20428 ***

-- 
You are receiving this mail because:
You are watching all bug changes.
You are the assignee for the bug.
___
Koha-bugs mailing list
Koha-bugs@lists.koha-community.org
http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs
website : http://www.koha-community.org/
git : http://git.koha-community.org/
bugs : http://bugs.koha-community.org/

[Koha-bugs] [Bug 19898] Koha 17.11 - Upload Local Cover Image Failed - "Cannot process file as an image"

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19898

--- Comment #12 from Craig  ---
(In reply to Craig from comment #11)
> (In reply to Jef Bucas from comment #10)
> > I got this problem on Debian Stretch with version 17.11.03-1.
> > 
> > Solution was to disable Systemd's Apache2's PrivateTmp flag.
> > 
> > /lib/systemd/system/apache2.service
> > --
> > [Unit]
> > Description=The Apache HTTP Server
> > After=network.target remote-fs.target nss-lookup.target
> > 
> > [Service]
> > Type=forking
> > Environment=APACHE_STARTED_BY_SYSTEMD=true
> > ExecStart=/usr/sbin/apachectl start
> > ExecStop=/usr/sbin/apachectl stop
> > ExecReload=/usr/sbin/apachectl graceful
> > PrivateTmp=false
> > Restart=on-abort
> > 
> > [Install]
> > WantedBy=multi-user.target
> > ---
> > 
> > systemctl daemon-reload
> > systemctl restart apache2
> 
> Hi Jef,
> 
> Thanks for this. I will try and disable later tonight and report back. To
> the community, just out of curiosity, would this problem in any way be
> related to setting a template cache directory, as specified here:
> https://wiki.koha-community.org/wiki/Performance?
> 
> Many thanks!

Hi everyone,

Can confirm Jef's fix above. I am now able to successfully upload a local cover
image. Jef, thanks again!

-- 
You are receiving this mail because:
You are watching all bug changes.
You are the assignee for the bug.
___
Koha-bugs mailing list
Koha-bugs@lists.koha-community.org
http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs
website : http://www.koha-community.org/
git : http://git.koha-community.org/
bugs : http://bugs.koha-community.org/

[Koha-bugs] [Bug 19898] Koha 17.11 - Upload Local Cover Image Failed - "Cannot process file as an image"

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19898

Mason James  changed:

   What|Removed |Added

 CC||m...@kohaaloha.com

-- 
You are receiving this mail because:
You are watching all bug changes.
___
Koha-bugs mailing list
Koha-bugs@lists.koha-community.org
http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs
website : http://www.koha-community.org/
git : http://git.koha-community.org/
bugs : http://bugs.koha-community.org/

[Koha-bugs] [Bug 19898] Koha 17.11 - Upload Local Cover Image Failed - "Cannot process file as an image"

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19898

--- Comment #11 from Craig  ---
(In reply to Jef Bucas from comment #10)
> I got this problem on Debian Stretch with version 17.11.03-1.
> 
> Solution was to disable Systemd's Apache2's PrivateTmp flag.
> 
> /lib/systemd/system/apache2.service
> --
> [Unit]
> Description=The Apache HTTP Server
> After=network.target remote-fs.target nss-lookup.target
> 
> [Service]
> Type=forking
> Environment=APACHE_STARTED_BY_SYSTEMD=true
> ExecStart=/usr/sbin/apachectl start
> ExecStop=/usr/sbin/apachectl stop
> ExecReload=/usr/sbin/apachectl graceful
> PrivateTmp=false
> Restart=on-abort
> 
> [Install]
> WantedBy=multi-user.target
> ---
> 
> systemctl daemon-reload
> systemctl restart apache2

Hi Jef,

Thanks for this. I will try and disable later tonight and report back. To the
community, just out of curiosity, would this problem in any way be related to
setting a template cache directory, as specified here:
https://wiki.koha-community.org/wiki/Performance?

Many thanks!

-- 
You are receiving this mail because:
You are watching all bug changes.
You are the assignee for the bug.
___
Koha-bugs mailing list
Koha-bugs@lists.koha-community.org
http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs
website : http://www.koha-community.org/
git : http://git.koha-community.org/
bugs : http://bugs.koha-community.org/

[Koha-bugs] [Bug 19898] Koha 17.11 - Upload Local Cover Image Failed - "Cannot process file as an image"

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19898

Jef Bucas  changed:

   What|Removed |Added

 CC||jefk...@dias.ie

--- Comment #10 from Jef Bucas  ---
I got this problem on Debian Stretch with version 17.11.03-1.

Solution was to disable Systemd's Apache2's PrivateTmp flag.

/lib/systemd/system/apache2.service
--
[Unit]
Description=The Apache HTTP Server
After=network.target remote-fs.target nss-lookup.target

[Service]
Type=forking
Environment=APACHE_STARTED_BY_SYSTEMD=true
ExecStart=/usr/sbin/apachectl start
ExecStop=/usr/sbin/apachectl stop
ExecReload=/usr/sbin/apachectl graceful
PrivateTmp=false
Restart=on-abort

[Install]
WantedBy=multi-user.target
---

systemctl daemon-reload
systemctl restart apache2

-- 
You are receiving this mail because:
You are watching all bug changes.
You are the assignee for the bug.
___
Koha-bugs mailing list
Koha-bugs@lists.koha-community.org
http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs
website : http://www.koha-community.org/
git : http://git.koha-community.org/
bugs : http://bugs.koha-community.org/

[Koha-bugs] [Bug 19898] Koha 17.11 - Upload Local Cover Image Failed - "Cannot process file as an image"

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19898

--- Comment #9 from Marcel de Rooy  ---
(In reply to Craig from comment #8)
> Still having trouble with this. I've successfully uploaded patron images,
> files to patron records, and files using the "upload file" option in
> Administration. 
> 
> Checked log files again and there's nothing there from what I can see.
> 
> Upgrading to the latest version of Koha (17.11.03) has no effect. Could it
> be an Apache or MariaDB setting?

No problem in uploading a cover image file on current master here.

-- 
You are receiving this mail because:
You are watching all bug changes.
You are the assignee for the bug.
___
Koha-bugs mailing list
Koha-bugs@lists.koha-community.org
http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs
website : http://www.koha-community.org/
git : http://git.koha-community.org/
bugs : http://bugs.koha-community.org/

[Koha-bugs] [Bug 19898] Koha 17.11 - Upload Local Cover Image Failed - "Cannot process file as an image"

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19898

--- Comment #8 from Craig  ---
Still having trouble with this. I've successfully uploaded patron images, files
to patron records, and files using the "upload file" option in Administration. 

Checked log files again and there's nothing there from what I can see.

Upgrading to the latest version of Koha (17.11.03) has no effect. Could it be
an Apache or MariaDB setting?

-- 
You are receiving this mail because:
You are the assignee for the bug.
You are watching all bug changes.
___
Koha-bugs mailing list
Koha-bugs@lists.koha-community.org
http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs
website : http://www.koha-community.org/
git : http://git.koha-community.org/
bugs : http://bugs.koha-community.org/

[Koha-bugs] [Bug 19898] Koha 17.11 - Upload Local Cover Image Failed - "Cannot process file as an image"

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19898

acoval...@gmail.com changed:

   What|Removed |Added

 CC||acoval...@gmail.com

-- 
You are receiving this mail because:
You are watching all bug changes.
___
Koha-bugs mailing list
Koha-bugs@lists.koha-community.org
http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs
website : http://www.koha-community.org/
git : http://git.koha-community.org/
bugs : http://bugs.koha-community.org/

[Koha-bugs] [Bug 19898] Koha 17.11 - Upload Local Cover Image Failed - " Cannot process file as an image"

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19898

--- Comment #7 from Craig  ---
(In reply to Jonathan Druart from comment #6)
> Can you confirm you do not have any warnings related to upload files on the
> about page (tab "system information")?

Confirmed. There are no warnings posted here.

-- 
You are receiving this mail because:
You are the assignee for the bug.
You are watching all bug changes.
___
Koha-bugs mailing list
Koha-bugs@lists.koha-community.org
http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs
website : http://www.koha-community.org/
git : http://git.koha-community.org/
bugs : http://bugs.koha-community.org/

[Koha-bugs] [Bug 19898] Koha 17.11 - Upload Local Cover Image Failed - " Cannot process file as an image"

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19898

--- Comment #6 from Jonathan Druart  
---
Can you confirm you do not have any warnings related to upload files on the
about page (tab "system information")?

-- 
You are receiving this mail because:
You are watching all bug changes.
You are the assignee for the bug.
___
Koha-bugs mailing list
Koha-bugs@lists.koha-community.org
http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs
website : http://www.koha-community.org/
git : http://git.koha-community.org/
bugs : http://bugs.koha-community.org/

[Koha-bugs] [Bug 19898] Koha 17.11 - Upload Local Cover Image Failed - " Cannot process file as an image"

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19898

--- Comment #5 from Craig  ---

(In reply to Jonathan Druart from comment #4)
> (In reply to Craig from comment #3)
> > Unfortunately, after turning off Autolocation, restarting Koha, and
> > restarting memcache, the error still persists.
> 
> Do you still have the warning in the logs?
> What is the exact version of Koha you are using?
> Did you try on a sandbox?

Hi Jonathan,

I'm running 17.11.01.000.
No new intranet error logs, no new opac error logs relevant to cover image
upload.
I don't have a sandbox to test, unfortunately. I created a new super librarian
patron, logged in as that user, and tried to upload. The problem persists.
I also entered my public IP address into the branches table, tried to upload,
and still nothing.

-- 
You are receiving this mail because:
You are watching all bug changes.
You are the assignee for the bug.
___
Koha-bugs mailing list
Koha-bugs@lists.koha-community.org
http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs
website : http://www.koha-community.org/
git : http://git.koha-community.org/
bugs : http://bugs.koha-community.org/

[Koha-bugs] [Bug 19898] Koha 17.11 - Upload Local Cover Image Failed - " Cannot process file as an image"

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19898

--- Comment #4 from Jonathan Druart  
---
(In reply to Craig from comment #3)
> Unfortunately, after turning off Autolocation, restarting Koha, and
> restarting memcache, the error still persists.

Do you still have the warning in the logs?
What is the exact version of Koha you are using?
Did you try on a sandbox?

-- 
You are receiving this mail because:
You are the assignee for the bug.
You are watching all bug changes.
___
Koha-bugs mailing list
Koha-bugs@lists.koha-community.org
http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs
website : http://www.koha-community.org/
git : http://git.koha-community.org/
bugs : http://bugs.koha-community.org/

[Koha-bugs] [Bug 19898] Koha 17.11 - Upload Local Cover Image Failed - " Cannot process file as an image"

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19898

--- Comment #3 from Craig  ---
(In reply to Jonathan Druart from comment #2)
> The relevant code of the warning is:
> 
> 1084 my $branches = { map { $_->branchcode =>
> $_->unblessed } Koha::Libraries->search };
> 1085 if ( $type ne 'opac' and
> C4::Context->boolean_preference('AutoLocation') ) {
> 1086 
> 1087 # we have to check they are coming from the
> right ip range
> 1088 my $domain =
> $branches->{$branchcode}->{'branchip'};
> 1089 $domain =~ s|\.\*||g;
> 1090 if ( $ip !~ /^$domain/ ) {
> 1091 $loggedin = 0;
> 1092 $cookie = $query->cookie(
> 1093 -name => 'CGISESSID',
> 1094 -value=> '',
> 1095 -HttpOnly => 1
> 1096 );
> 1097 $info{'wrongip'} = 1;
> 1098 }
> 1099 }
> 
> 
> It says that you have AutoLocation turned on and the "branchip" field of the
> branches table does not match your IP. It also says that you are using a non
> superlibrarian account.
> 
> Could you confirm this?
> If the IP does not match, it is expected that you are rejected, but in that
> case it should be the same behaviour with other scripts.

Hi Jonathan,

Thanks for this. I am indeed using a superlibrarian account, so I'm surprised
that it is reporting otherwise. I have only one patron in the system, me, and
it was initially setup as superlibrarian staff. You are correct about
Autolocation, it was turned on. But I have since disabled it. The IP address
field in the bramches table is blank.

Unfortunately, after turning off Autolocation, restarting Koha, and restarting
memcache, the error still persists.

-- 
You are receiving this mail because:
You are watching all bug changes.
You are the assignee for the bug.
___
Koha-bugs mailing list
Koha-bugs@lists.koha-community.org
http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs
website : http://www.koha-community.org/
git : http://git.koha-community.org/
bugs : http://bugs.koha-community.org/

[Koha-bugs] [Bug 19898] Koha 17.11 - Upload Local Cover Image Failed - " Cannot process file as an image"

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19898

Jonathan Druart  changed:

   What|Removed |Added

 CC||jonathan.dru...@bugs.koha-c
   ||ommunity.org

--- Comment #2 from Jonathan Druart  
---
The relevant code of the warning is:

1084 my $branches = { map { $_->branchcode => $_->unblessed
} Koha::Libraries->search };
1085 if ( $type ne 'opac' and
C4::Context->boolean_preference('AutoLocation') ) {
1086 
1087 # we have to check they are coming from the right
ip range
1088 my $domain =
$branches->{$branchcode}->{'branchip'};
1089 $domain =~ s|\.\*||g;
1090 if ( $ip !~ /^$domain/ ) {
1091 $loggedin = 0;
1092 $cookie = $query->cookie(
1093 -name => 'CGISESSID',
1094 -value=> '',
1095 -HttpOnly => 1
1096 );
1097 $info{'wrongip'} = 1;
1098 }
1099 }


It says that you have AutoLocation turned on and the "branchip" field of the
branches table does not match your IP. It also says that you are using a non
superlibrarian account.

Could you confirm this?
If the IP does not match, it is expected that you are rejected, but in that
case it should be the same behaviour with other scripts.

-- 
You are receiving this mail because:
You are watching all bug changes.
You are the assignee for the bug.
___
Koha-bugs mailing list
Koha-bugs@lists.koha-community.org
http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs
website : http://www.koha-community.org/
git : http://git.koha-community.org/
bugs : http://bugs.koha-community.org/

[Koha-bugs] [Bug 19898] Koha 17.11 - Upload Local Cover Image Failed - " Cannot process file as an image"

[bugzilla-daemon]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19898

--- Comment #1 from Craig  ---
Checking the intranet error log, it reads:

"[Fri Dec 29 13:52:20.972923 2017] [cgi:error] [pid 5805] [client
142.116.112.216:50322] AH01215: [Fri Dec 29 13:52:20 2017]
upload-cover-image.pl: Use of uninitialized value $domain in regexp compilation
at /usr/share/koha/lib/C4/Auth.pm line 1090.:
/usr/share/koha/intranet/cgi-bin/tools/upload-cover-image.pl, referer:
http://library.craigbutosi.ca:8080/cgi-bin/koha/tools/upload-cover-image.pl;

-- 
You are receiving this mail because:
You are watching all bug changes.
You are the assignee for the bug.
___
Koha-bugs mailing list
Koha-bugs@lists.koha-community.org
http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs
website : http://www.koha-community.org/
git : http://git.koha-community.org/
bugs : http://bugs.koha-community.org/