[Koha-bugs] [Bug 37098] MARC Bibliographic record staging failed

2024-06-17 Thread bugzilla-daemon--- via Koha-bugs
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=37098

--- Comment #6 from David Cook  ---
For instance, I'm in Australia, so probably not the best person to help you
troubleshoot this one ;).

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[Koha-bugs] [Bug 37098] MARC Bibliographic record staging failed

2024-06-17 Thread bugzilla-daemon--- via Koha-bugs
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=37098

--- Comment #5 from David Cook  ---
(In reply to Yuriy Kotsyuk from comment #3)
> Does it mean that upgrading to the last stable version have to solve the
> problem?

No, as Katrin says there could be a number of local issues that explain it. 

You'll want to check your logs, check the data, try different data. 

A server reboot can be handy to make sure all the right services are coming up.
Checking that the koha-common service came up correctly, if you're using the
Debian packages.

Lots of different troubleshooting steps to take. If you go on Mattermost,
you'll probably find people in a similar timezone who can help you closer to
real-time.

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[Koha-bugs] [Bug 37098] MARC Bibliographic record staging failed

2024-06-17 Thread bugzilla-daemon--- via Koha-bugs
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=37098

--- Comment #4 from Katrin Fischer  ---
You could try, but the newest stable 24.05 is still very new, so I think maybe
oldstable would be better. But since we haven't been able to link this to a
specific bug, there is no guarantee it will fix the issue. It could also be
related to the data or a setup issue that is not fixed by the update.

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[Koha-bugs] [Bug 37098] MARC Bibliographic record staging failed

2024-06-17 Thread bugzilla-daemon--- via Koha-bugs
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=37098

--- Comment #3 from Yuriy Kotsyuk  ---
(In reply to David Cook from comment #1)
> Given it's an older version, I'm going to guess this is more of a support
> request and than a bug report.
> 
> I'd suggest looking at the support options at
> https://koha-community.org/support/

Does it mean that upgrading to the last stable version have to solve the
problem?

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[Koha-bugs] [Bug 37098] MARC Bibliographic record staging failed

2024-06-17 Thread bugzilla-daemon--- via Koha-bugs
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=37098

--- Comment #2 from Katrin Fischer  ---
23.05 is still maintained, so not that old yet, but looking for support in
order to help with debugging might still be a good idea.

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[Koha-bugs] [Bug 37098] MARC Bibliographic record staging failed

2024-06-16 Thread bugzilla-daemon--- via Koha-bugs
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=37098

David Cook  changed:

   What|Removed |Added

 CC||dc...@prosentient.com.au

--- Comment #1 from David Cook  ---
Given it's an older version, I'm going to guess this is more of a support
request and than a bug report.

I'd suggest looking at the support options at
https://koha-community.org/support/

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