[Bug 1971242] Re: printing PDF appears always grey, no color
THANK YOU ! …Ricoh Aficio now prints in colour by default, from Ubuntu 22.04, what a relief ! -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
The bug was in cups. ** Changed in: okular (Ubuntu) Status: Confirmed => Invalid ** Changed in: atril (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
Marc, thanks a lot for completing this one, as it has badly coincided with my trip to India. And sorry for having let anyone to wait so long ... -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
This bug was fixed in the package cups - 2.4.1op1-1ubuntu4.6 --- cups (2.4.1op1-1ubuntu4.6) jammy-security; urgency=medium * SECURITY UPDATE: recently printed documents authentication issue - debian/patches/CVE-2023-32360.patch: require authentication for CUPS-Get-Document in conf/cupsd.conf.in. - CVE-2023-32360 -- Marc Deslauriers Mon, 11 Sep 2023 12:29:43 -0400 -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
This bug was fixed in the package cups - 2.4.2-3ubuntu2.4 --- cups (2.4.2-3ubuntu2.4) lunar-security; urgency=medium * SECURITY UPDATE: recently printed documents authentication issue - debian/patches/CVE-2023-32360.patch: require authentication for CUPS-Get-Document in conf/cupsd.conf.in. - CVE-2023-32360 -- Marc Deslauriers Mon, 11 Sep 2023 12:27:52 -0400 ** Changed in: cups (Ubuntu Lunar) Status: Fix Committed => Fix Released ** CVE added: https://cve.mitre.org/cgi-bin/cvename.cgi?name=2023-32360 ** Changed in: cups (Ubuntu Jammy) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
I have tested the lunar-proposed package (2.4.2-3ubuntu2.3), and after updating the package, and recreating the printer, it now defaults to printing in colour when using Okular. ** Tags removed: verification-needed verification-needed-lunar ** Tags added: verification-done verification-done-lunar -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
** Description changed:
After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF
document. The print appears always b/w regardless color printing was
enabled or not. Printing from LibreOffice produces a color print. This
behavior (bug) is reproducible on three upgraded machines. It would be
nice to have color print back again.
[ Impact ]
If the PPD file for a printer has a ColorModel option and the only
choice in it for printing in color is not named RGB but CMYK instead,
the printer cannot be made printing in color with intuitive methods,
usually selcting the color choice in the print dialog (which makes
ColorModel=CMYK be sent along with the job).
Only an ugly command-line-based workaround, running the command
lpadmin -p PRINTER -o print-color-mode-default=color
makes the printer print in color.
An example for printers with such PPDs are printers from RICOH and OEM
(Lanier, InfoTec, Savin, ..), so many high-end color laser printers are
affected.
[ Test Plan ]
Remove the workaround if you had applied it:
lpadmin -p PRINTER -R print-color-mode-default
If you have an affected printer, print a PDF file (or use the print
functionality in an application) with colored content and choose the
setting for color printing in the print dialog. When printing via
command line do
lp -d PRINTER -o ColorModel=CMYK FILE.pdf
Without the SRU applied you will get a grayscale/monochrome printout,
with it applied, you will get a colored printout.
To test without a printer:
Stop CUPS:
sudo systemctl stop cups
Edit /etc/cups/cups-files.conf to have a line
- FiileDevice Yes
+ FileDevice Yes
and start CUPS again:
sudo systemctl start cups
Then create a queue using the attached sample PPD file:
lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-PDF_Printer-
PDF.ppd
Print a file to this queue as described above. When the job is done
("lpstat" does not show it any more), open /tmp/printout with a text
editor. Check whether it contains a line
@PJL SET RENDERMODE=COLOR
near its beginning, and NOT a line
@PJL SET RENDERMODE=GRAYSCALE
[ Where problems could occur ]
The patches are simple and they are also for some time in newer CUPS
versions (2.4.2 and newer) which are included in several distributions
(Ubuntu 22.10, 23.04, and others) and did not cause any complaints about
color printing. So the regression potential is very low.
--
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https://bugs.launchpad.net/bugs/1971242
Title:
printing PDF appears always grey, no color
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[Bug 1971242] Re: printing PDF appears always grey, no color
This is pending a lunar verification in order to release the jammy update. -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
Hello dm, or anyone else affected, Accepted cups into lunar-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/cups/2.4.2-3ubuntu2.3 in a few hours, and then in the -proposed repository. Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users. If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed- lunar to verification-done-lunar. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification- failed-lunar. In either case, without details of your testing we will not be able to proceed. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping! N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days. ** Changed in: cups (Ubuntu Lunar) Status: In Progress => Fix Committed ** Tags removed: verification-done ** Tags added: verification-needed verification-needed-lunar -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
@ahasenak, I have uploaded an SRU for this bug for Lunar right now. As soon as it gets approved, please test it as described in the initial description (there is an option to do it without an affected printer) and report back here. I will not upload an SRU for Kinetic, as this version is already EOL. ** Also affects: okular (Ubuntu Lunar) Importance: Undecided Status: New ** Also affects: cups (Ubuntu Lunar) Importance: Undecided Status: New ** Also affects: atril (Ubuntu Lunar) Importance: Undecided Status: New ** No longer affects: atril (Ubuntu Lunar) ** No longer affects: okular (Ubuntu Lunar) ** Changed in: cups (Ubuntu Lunar) Importance: Undecided => High ** Changed in: cups (Ubuntu Lunar) Status: New => In Progress -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
Till, could you please clarify if kinetic and lunar are fixed? It seems only cups 2.4.3[1] fixed the issue, and kinetic and lunar have 2.4.2. I checked the code in the packages with patches applied and I don't see the fix there (in kinetic and lunar). 1. https://github.com/OpenPrinting/cups/releases/tag/v2.4.3 -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
Thank you very much. Marking the SRU for Jammy as verified ... ** Tags removed: verification-needed verification-needed-jammy ** Tags added: verification-done verification-done-jammy -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
@vorlon I've installed the 2.4.1op1-1ubuntu4.5 packages from -proposed and, after correcting the printer configuration with `sudo lpadmin -p PRINTER -o print-color-mode-default=color` it seems to work well, i.e. it doesn't revert to monochrome after printing any more. Thanks! -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
Hello dm, or anyone else affected, Accepted cups into jammy-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/cups/2.4.1op1-1ubuntu4.5 in a few hours, and then in the -proposed repository. Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users. If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed- jammy to verification-done-jammy. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification- failed-jammy. In either case, without details of your testing we will not be able to proceed. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping! N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days. ** Changed in: cups (Ubuntu Jammy) Status: Triaged => Fix Committed -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
** Changed in: cups (Ubuntu Jammy) Status: Fix Committed => Triaged ** Changed in: cups (Ubuntu Jammy) Assignee: (unassigned) => Till Kamppeter (till-kamppeter) -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
Unfortunately the package in -proposed was superseded by a security update, and will need to be updated again. -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
** Description changed:
After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF
document. The print appears always b/w regardless color printing was
enabled or not. Printing from LibreOffice produces a color print. This
behavior (bug) is reproducible on three upgraded machines. It would be
nice to have color print back again.
[ Impact ]
If the PPD file for a printer has a ColorModel option and the only
choice in it for printing in color is not named RGB but CMYK instead,
the printer cannot be made printing in color with intuitive methods,
usually selcting the color choice in the print dialog (which makes
ColorModel=CMYK be sent along with the job).
Only an ugly command-line-based workaround, running the command
lpadmin -p PRINTER -o print-color-mode-default=color
makes the printer print in color.
An example for printers with such PPDs are printers from RICOH and OEM
(Lanier, InfoTec, Savin, ..), so many high-end color laser printers are
affected.
[ Test Plan ]
Remove the workaround if you had applied it:
lpadmin -p PRINTER -R print-color-mode-default
If you have an affected printer, print a PDF file (or use the print
functionality in an application) with colored content and choose the
setting for color printing in the print dialog. When printing via
command line do
lp -d PRINTER -o ColorModel=CMYK FILE.pdf
Without the SRU applied you will get a grayscale/monochrome printout,
with it applied, you will get a colored printout.
To test without a printer:
Stop CUPS:
sudo systemctl stop cups
Edit /etc/cups/cups-files.conf to have a line
FiileDevice Yes
and start CUPS again:
sudo systemctl start cups
Then create a queue using the attached sample PPD file:
lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-PDF_Printer-
PDF.ppd
Print a file to this queue as described above. When the job is done
("lpstat" does not show it any more), open /tmp/printout with a text
- editor. Chcke whether it contains a line
+ editor. Check whether it contains a line
@PJL SET RENDERMODE=COLOR
near its beginning, and NOT a line
@PJL SET RENDERMODE=GRAYSCALE
[ Where problems could occur ]
The patches are simple and they are also for some time in newer CUPS
versions (2.4.2 and newer) which are included in several distributions
(Ubuntu 22.10, 23.04, and others) and did not cause any complaints about
color printing. So the regression potential is very low.
--
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Bugs, which is subscribed to okular in Ubuntu.
https://bugs.launchpad.net/bugs/1971242
Title:
printing PDF appears always grey, no color
To manage notifications about this bug go to:
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[Bug 1971242] Re: printing PDF appears always grey, no color
Fixed in Mantic via cups 2.4.5-0ubuntu1: cups (2.4.5-0ubuntu1) mantic; urgency=medium * Update to new upstream version 2.4.5. - Fixes color printing on printers with "CMYK" choice instead of "RGB" in "ColorModel" option of their PPD (Upstream issues #451 and #500, LP: 1971242). * Merge from Debian unstable. Remaining changes: - Added "--enable-snapped-clients" to the "./configure" options to use the correct Snap mediation mode for an unsnapped cupsd, like provided by this package. - In the AppArmor profile allow CUPS to access (/var)/run/snapd.socket to allow cupsd to determine which interfaces a snapped client is plugging. - Build-depend on libapparmor-dev, libsnapd-glib-dev, needed for Snap mediation. - Added fully automatic generation of PPD option setting presets to be applied depending on the settings of the job IPP attributes "print-color-mode", "print-quality", and "print-content-optimize". This allows easy control of any printer with only standard IPP attributes, as for example from a phone (functionality overtaken from cups-filters, mot (yet) upstream in CUPS). - In debian/rules updated ./configure arguments from --enable-gnutls to --with-tls=gnutls. Now libcups has support for all hash types again, especially can provide sha2-256 to PAPPL. - When polling capabilities of a driverless printer via get-printer-attributes IPP request, do a separate poll of the media-col-database attribute in case it did not get obtained by the first polls. - In libcupsimage2 recommend libcupsfilters2 instead of libcupsfilters1. * Manually refreshed patch 9100-ppd-cache-add-auto-presets.patch. * Removed patches included upstream: - 9110-create-local-printer-localhost-fix.patch - CVE-2022-26691-2.patch - snapd-glib-2.patch - poll-media-col-database-separately.patch - CVE-2023-32324.patch cups (2.4.2-4) unstable; urgency=medium * CVE-2023-32324 A heap buffer overflow vulnerability would allow a remote attacker to lauch a dos attack. ** CVE added: https://cve.mitre.org/cgi-bin/cvename.cgi?name=2022-26691 ** CVE added: https://cve.mitre.org/cgi-bin/cvename.cgi?name=2023-32324 ** Changed in: cups (Ubuntu) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
FiileDevice Yes
This is a typo for "FileDevice", correct?
** Description changed:
After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF
document. The print appears always b/w regardless color printing was
enabled or not. Printing from LibreOffice produces a color print. This
behavior (bug) is reproducible on three upgraded machines. It would be
nice to have color print back again.
[ Impact ]
If the PPD file for a printer has a ColorModel option and the only
choice in it for printing in color is not named RGB but CMYK instead,
the printer cannot be made printing in color with intuitive methods,
usually selcting the color choice in the print dialog (which makes
ColorModel=CMYK be sent along with the job).
Only an ugly command-line-based workaround, running the command
- lpadmin -p PRINTER -o print-color-mode-default=color
+ lpadmin -p PRINTER -o print-color-mode-default=color
makes the printer print in color.
An example for printers with such PPDs are printers from RICOH and OEM
(Lanier, InfoTec, Savin, ..), so many high-end color laser printers are
affected.
[ Test Plan ]
Remove the workaround if you had applied it:
- lpadmin -p PRINTER -R print-color-mode-default
+ lpadmin -p PRINTER -R print-color-mode-default
If you have an affected printer, print a PDF file (or use the print
functionality in an application) with colored content and choose the
setting for color printing in the print dialog. When printing via
command line do
- lp -d PRINTER -o ColorModel=CMYK FILE.pdf
+ lp -d PRINTER -o ColorModel=CMYK FILE.pdf
Without the SRU applied you will get a grayscale/monochrome printout,
with it applied, you will get a colored printout.
To test without a printer:
Stop CUPS:
- sudo systemctl stop cups
+ sudo systemctl stop cups
Edit /etc/cups/cups-files.conf to have a line
- FiileDevice Yes
+ FiileDevice Yes
- ans start CUPS again:
+ and start CUPS again:
- sudo systemctl start cups
+ sudo systemctl start cups
Then create a queue using the attached sample PPD file:
- lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-PDF_Printer-
+ lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-PDF_Printer-
PDF.ppd
Print a file to this queue as described above. When the job is done
("lpstat" does not show it any more), open /tmp/printout with a text
editor. Chcke whether it contains a line
- @PJL SET RENDERMODE=COLOR
+ @PJL SET RENDERMODE=COLOR
near its beginning, and NOT a line
- @PJL SET RENDERMODE=GRAYSCALE
+ @PJL SET RENDERMODE=GRAYSCALE
[ Where problems could occur ]
The patches are simple and they are also for some time in newer CUPS
versions (2.4.2 and newer) which are included in several distributions
(Ubuntu 22.10, 23.04, and others) and did not cause any complaints about
color printing. So the regression potential is very low.
** Changed in: cups (Ubuntu Jammy)
Status: In Progress => Fix Committed
** Tags added: verification-needed verification-needed-jammy
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Title:
printing PDF appears always grey, no color
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[Bug 1971242] Re: printing PDF appears always grey, no color
Uploaded CUPS 2.4.5 to Mantic. This version has the mentioned fixes included. -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
** Changed in: cups (Ubuntu Lunar) Status: New => In Progress ** Changed in: cups (Ubuntu) Status: Confirmed => Fix Committed ** Also affects: okular (Ubuntu Jammy) Importance: Undecided Status: New ** Also affects: cups (Ubuntu Jammy) Importance: Undecided Status: New ** Also affects: atril (Ubuntu Jammy) Importance: Undecided Status: New ** No longer affects: cups (Ubuntu Lunar) ** Changed in: cups (Ubuntu Jammy) Importance: Undecided => High ** Changed in: cups (Ubuntu Jammy) Status: New => In Progress ** No longer affects: okular (Ubuntu Lunar) ** No longer affects: okular (Ubuntu Jammy) ** No longer affects: atril (Ubuntu Lunar) ** No longer affects: atril (Ubuntu Jammy) -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
Sample PPD file for the SRU test plan.
** Description changed:
After upgrading from 20.04 LTS to 22.04 LTS I can't print colored PDF
document. The print appears always b/w regardless color printing was
enabled or not. Printing from LibreOffice produces a color print. This
behavior (bug) is reproducible on three upgraded machines. It would be
nice to have color print back again.
+
+ [ Impact ]
+
+ If the PPD file for a printer has a ColorModel option and the only
+ choice in it for printing in color is not named RGB but CMYK instead,
+ the printer cannot be made printing in color with intuitive methods,
+ usually selcting the color choice in the print dialog (which makes
+ ColorModel=CMYK be sent along with the job).
+
+ Only an ugly command-line-based workaround, running the command
+
+ lpadmin -p PRINTER -o print-color-mode-default=color
+
+ makes the printer print in color.
+
+ An example for printers with such PPDs are printers from RICOH and OEM
+ (Lanier, InfoTec, Savin, ..), so many high-end color laser printers are
+ affected.
+
+ [ Test Plan ]
+
+ Remove the workaround if you had applied it:
+
+ lpadmin -p PRINTER -R print-color-mode-default
+
+ If you have an affected printer, print a PDF file (or use the print
+ functionality in an application) with colored content and choose the
+ setting for color printing in the print dialog. When printing via
+ command line do
+
+ lp -d PRINTER -o ColorModel=CMYK FILE.pdf
+
+ Without the SRU applied you will get a grayscale/monochrome printout,
+ with it applied, you will get a colored printout.
+
+ To test without a printer:
+
+ Stop CUPS:
+
+ sudo systemctl stop cups
+
+ Edit /etc/cups/cups-files.conf to have a line
+
+ FiileDevice Yes
+
+ ans start CUPS again:
+
+ sudo systemctl start cups
+
+ Then create a queue using the attached sample PPD file:
+
+ lpadmin -p color-test -E -v file:/tmp/printout -P Ricoh-PDF_Printer-
+ PDF.ppd
+
+ Print a file to this queue as described above. When the job is done
+ ("lpstat" does not show it any more), open /tmp/printout with a text
+ editor. Chcke whether it contains a line
+
+ @PJL SET RENDERMODE=COLOR
+
+ near its beginning, and NOT a line
+
+ @PJL SET RENDERMODE=GRAYSCALE
+
+ [ Where problems could occur ]
+
+ The patches are simple and they are also for some time in newer CUPS
+ versions (2.4.2 and newer) which are included in several distributions
+ (Ubuntu 22.10, 23.04, and others) and did not cause any complaints about
+ color printing. So the regression potential is very low.
** Attachment added: "Ricoh-PDF_Printer-PDF.ppd"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1971242/+attachment/5679703/+files/Ricoh-PDF_Printer-PDF.ppd
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https://bugs.launchpad.net/bugs/1971242
Title:
printing PDF appears always grey, no color
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[Bug 1971242] Re: printing PDF appears always grey, no color
** Also affects: okular (Ubuntu Lunar) Importance: Undecided Status: New ** Also affects: cups (Ubuntu Lunar) Importance: Undecided Status: New ** Also affects: atril (Ubuntu Lunar) Importance: Undecided Status: New ** Changed in: cups (Ubuntu Lunar) Importance: Undecided => High -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
…yes please, sru emergency, ubuntu 20.04 LTS variants reach EOL. It's been more than a year now color printing is out of order in some context. -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
There's now CUPS 2.4.4 with a hotfix for a segfault. https://github.com/OpenPrinting/cups/releases/tag/v2.4.4 -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
Till, sounds like we should at least SRU https://github.com/OpenPrinting/cups/commit/9b31bae and https://github.com/OpenPrinting/cups/commit/b0f1a00a to 22.04 to fix that issue, could you work on that and maybe check if that are more fixes worth SRUing as we do an upload? ** Changed in: cups (Ubuntu) Importance: Undecided => High ** Changed in: cups (Ubuntu) Assignee: (unassigned) => Till Kamppeter (till-kamppeter) -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
Should be this change: Fixed default color settings for CMYK printers as well (Issue #500) -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
CUPS 2.4.3 has been released, which should fix this problem. https://github.com/OpenPrinting/cups/releases/tag/v2.4.3 -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
** Changed in: cups Status: New => Fix Released -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
I suspect this problem is caused by this issue (https://github.com/OpenPrinting/cups/pull/500) that is fixed in cups where the option print-color-mode is set to monochrome when the printer PPD file has ColorModel: CMYK and not ColorModel: RGB (Our Ricoh C4500 uses CMYK as its ColorModel: CMYK) We were trying to use lpadmin -p -o print-color-mode-default=colour lpadmin -p -o print-color-mode=colour and this worked the first time we printed to the printer and then it would reset to "monochrome" which I suspect is caused by this reported typo: https://github.com/OpenPrinting/cups/pull/687 Cheers, Ian. -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
It is not fixed with cups 2.4.1 (https://github.com/OpenPrinting/cups/issues/421). But should be fixed with cups 2.4.3 (https://github.com/OpenPrinting/cups/pull/500). Ubuntu 22.04 LTS has cups 2.4.1 (cups-config --version) -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
Has this been fixed in 22.04 LTS ? I'd like to use that version of Ubuntu at my work place where color printing is needed… -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
A workaround suggested by a CUPS developer is to issue the command: lpadmin -p PRINTER -o print-color-mode-default=color Is this a permanent workaround or shall I have to issue that command each time printing needed ? ( the latter is not practicable in my context - many users, many machines… ) -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
I thing it is terrible situation and an absolute no go. Since release of 22.04 I have to use Microsoft Windows or MacOS for printing colored documents. And it seems nobody cares about it. Really? Not only the snapd bullshit which makes Firefox completely unusable for NFS/LDAP users. Maybe I should switch to Debian or another STABLE distribution. Ubuntu has forgotten its basics. -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
Is this fixed in 22.10 ? Will it be fixed in 22.04 LTS ? -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
Hi. It's not « limited » to pdf. It's a regression as it used to work out of the box before 22.04. -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
** Changed in: cups Status: Unknown => New -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
** Also affects: cups via https://github.com/OpenPrinting/cups/issues/421 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: okular (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/atril/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: cups (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/atril/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: atril (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/atril/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
Several other people report the same problem: https://askubuntu.com/questions/1410583/upgrading-to-22-04-printer- doesnt-works-in-color As I commented there, I think this is related to this issue in CUPS: https://github.com/OpenPrinting/cups/issues/421 ** Bug watch added: github.com/OpenPrinting/cups/issues #421 https://github.com/OpenPrinting/cups/issues/421 -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/atril/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
** Package changed: ubuntu => cups (Ubuntu) ** Tags added: jammy -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/atril/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
[Bug 1971242] Re: printing PDF appears always grey, no color
** Also affects: okular (Ubuntu) Importance: Undecided Status: New ** Also affects: atril (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Kubuntu Bugs, which is subscribed to okular in Ubuntu. https://bugs.launchpad.net/bugs/1971242 Title: printing PDF appears always grey, no color To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1971242/+subscriptions -- kubuntu-bugs mailing list kubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/kubuntu-bugs
