Re: Ping Andrea Another problem with https://translate.apache.org/accounts/password/reset
Am 09.02.2018 um 14:51 schrieb Keith N. McKenna: > On 2/9/2018 4:43 AM, Andrea Pescetti wrote: >> On 08/02/2018 Andrea Pescetti wrote: >>> After today's tests it seems clear that the odd case was when I did >>> receive the mail. In all other cases it failed. I've opened >>> https://issues.apache.org/jira/browse/INFRA-16004 for Infra to take a >>> look. >> Now fixed by Infra. I tried a password reset with my test (non-Apache) >> account at https://translate.apache.org/accounts/password/reset/ and I >> did receive the mail a few minutes later. You can retry too, but I >> think the issue can be closed (the server needed whitelisting as a >> server allowed to send e-mail). >> >> Regards, >> Andrea >> >> - >> To unsubscribe, e-mail: l10n-unsubscr...@openoffice.apache.org >> For additional commands, e-mail: l10n-h...@openoffice.apache.org >> > I tested with my non-apache.org test account and also received the reset > mail. I concur it can be closed. Confirmed! Regards, Matthias > > Regards > Keith > smime.p7s Description: S/MIME Cryptographic Signature
Re: Ping Andrea Another problem with https://translate.apache.org/accounts/password/reset
On 2/9/2018 4:43 AM, Andrea Pescetti wrote: > On 08/02/2018 Andrea Pescetti wrote: >> After today's tests it seems clear that the odd case was when I did >> receive the mail. In all other cases it failed. I've opened >> https://issues.apache.org/jira/browse/INFRA-16004 for Infra to take a >> look. > > Now fixed by Infra. I tried a password reset with my test (non-Apache) > account at https://translate.apache.org/accounts/password/reset/ and I > did receive the mail a few minutes later. You can retry too, but I > think the issue can be closed (the server needed whitelisting as a > server allowed to send e-mail). > > Regards, > Andrea > > - > To unsubscribe, e-mail: l10n-unsubscr...@openoffice.apache.org > For additional commands, e-mail: l10n-h...@openoffice.apache.org > I tested with my non-apache.org test account and also received the reset mail. I concur it can be closed. Regards Keith signature.asc Description: OpenPGP digital signature
Re: Ping Andrea Another problem with https://translate.apache.org/accounts/password/reset
On 08/02/2018 Andrea Pescetti wrote: After today's tests it seems clear that the odd case was when I did receive the mail. In all other cases it failed. I've opened https://issues.apache.org/jira/browse/INFRA-16004 for Infra to take a look. Now fixed by Infra. I tried a password reset with my test (non-Apache) account at https://translate.apache.org/accounts/password/reset/ and I did receive the mail a few minutes later. You can retry too, but I think the issue can be closed (the server needed whitelisting as a server allowed to send e-mail). Regards, Andrea - To unsubscribe, e-mail: l10n-unsubscr...@openoffice.apache.org For additional commands, e-mail: l10n-h...@openoffice.apache.org
Re: Ping Andrea Another problem with https://translate.apache.org/accounts/password/reset
Matthias Seidel wrote: I did a password reset with my private mail address some time ago and did not receive a mail until now. After today's tests it seems clear that the odd case was when I did receive the mail. In all other cases it failed. I've opened https://issues.apache.org/jira/browse/INFRA-16004 for Infra to take a look. There hasn't been a CAPTCHA if there should be one... In one of my attempts (3, and all unsuccessful, meaning that the mail was reportedly sent but I never got it, like Keith and you) a CAPTCHA was shown on the second screen, before the "We've e-mailed you instructions" message was displayed. Regards, Andrea. - To unsubscribe, e-mail: l10n-unsubscr...@openoffice.apache.org For additional commands, e-mail: l10n-h...@openoffice.apache.org
Re: Ping Andrea Another problem with https://translate.apache.org/accounts/password/reset
Am 07.02.2018 um 18:51 schrieb Andrea Pescetti: > On 06/02/2018 Keith N. McKenna wrote: >> This is the response I get when I try to reset using my @apache.org >> address: The user account associated with this e-mail address cannot >> reset the password. > > OK, but this is expected then. You probably never logged in with your > committer credentials. > > I've created a fake account with a non-Apache address and I've tried > the password reset on it too. I didn't get anything so far, but I'll > wait a bit and maybe make another couple attempts. > > Others can do the same by opening > https://translate.apache.org/accounts/password/reset/ > inserting their e-mail address and (when asked) the CAPTCHA, so that > we can see whether it works. Of course, when you receive the mail you > can just ignore it. I did a password reset with my private mail address some time ago and did not receive a mail until now. There hasn't been a CAPTCHA if there should be one... Regards, Matthias > > Regards, > Andrea. > > - > To unsubscribe, e-mail: l10n-unsubscr...@openoffice.apache.org > For additional commands, e-mail: l10n-h...@openoffice.apache.org > smime.p7s Description: S/MIME Cryptographic Signature
Re: Ping Andrea Another problem with https://translate.apache.org/accounts/password/reset
On 2/7/2018 12:51 PM, Andrea Pescetti wrote: > On 06/02/2018 Keith N. McKenna wrote: >> This is the response I get when I try to reset using my @apache.org >> address: The user account associated with this e-mail address cannot >> reset the password. > > OK, but this is expected then. You probably never logged in with your > committer credentials. Actually the only way I have ever logged in is with my committer credentials. I just tried again with the on-apache.org test account I created with the same results as before. I received the notice that the e-mail had been sent, but as yet I have not received the e-mail to reset. Regards Keith > > I've created a fake account with a non-Apache address and I've tried > the password reset on it too. I didn't get anything so far, but I'll > wait a bit and maybe make another couple attempts. > > Others can do the same by opening > https://translate.apache.org/accounts/password/reset/ > inserting their e-mail address and (when asked) the CAPTCHA, so that > we can see whether it works. Of course, when you receive the mail you > can just ignore it. > > Regards, > Andrea. > > - > To unsubscribe, e-mail: l10n-unsubscr...@openoffice.apache.org > For additional commands, e-mail: l10n-h...@openoffice.apache.org > signature.asc Description: OpenPGP digital signature
Re: Ping Andrea Another problem with https://translate.apache.org/accounts/password/reset
On 06/02/2018 Keith N. McKenna wrote: This is the response I get when I try to reset using my @apache.org address: The user account associated with this e-mail address cannot reset the password. OK, but this is expected then. You probably never logged in with your committer credentials. I've created a fake account with a non-Apache address and I've tried the password reset on it too. I didn't get anything so far, but I'll wait a bit and maybe make another couple attempts. Others can do the same by opening https://translate.apache.org/accounts/password/reset/ inserting their e-mail address and (when asked) the CAPTCHA, so that we can see whether it works. Of course, when you receive the mail you can just ignore it. Regards, Andrea. - To unsubscribe, e-mail: l10n-unsubscr...@openoffice.apache.org For additional commands, e-mail: l10n-h...@openoffice.apache.org
Re: Ping Andrea Another problem with https://translate.apache.org/accounts/password/reset
On 1/29/2018 3:11 PM, Andrea Pescetti wrote: > Andrea Pescetti wrote: >> Thanks for doing all checks. I think I can open the JIRA issue after >> I verify it's broken for LDAP-authenticated (global, ASF-wide >> )accounts too. > > Ahem, I did get my password reset mail normally. Keith, could you try > doing the same with your @apache.org address? Could it be that it is > broken only for external addresses? (By the way, a password change for > an @apache.org address would be useless as committers login use the > global, ASF-wide, usernames and passwords). > > Regards, > Andrea. > > - > To unsubscribe, e-mail: l10n-unsubscr...@openoffice.apache.org > For additional commands, e-mail: l10n-h...@openoffice.apache.org > This is the response I get when I try to reset using my @apache.org address: The user account associated with this e-mail address cannot reset the password. Andrea; so sorry this reply took so long. I thought I had sent it the same day you posted. Again I apologize for the lateness of this reply. Regards Keith signature.asc Description: OpenPGP digital signature
RE: Ping Andrea Another problem with https://translate.apache.org/accounts/password/reset
Hi all, Keith, I understand it is an open source project and do not expect swift responses. Meanwhile, I appreciate the fix and hope that anyone registering in the future for a Pootle account does not encounter this problem. However, if one is to encounter this issue or related, please do not hesitate to mail to this mailing list. Also, any new contributor/volunteer, please be aware if anyone needs assistance with anything, ask away and you may be assisted directly, or redirected directly to the relevant section that are available to help. Thanks again to all, I am excited to contribute to this project. Regards, Ahmad From: Keith N. McKenna<mailto:keith.mcke...@comcast.net> Sent: 30 January 2018 05:24 To: l10n@openoffice.apache.org<mailto:l10n@openoffice.apache.org> Subject: Re: Ping Andrea Another problem with https://translate.apache.org/accounts/password/reset On 1/29/2018 8:17 PM, Ahmad Alawsie wrote: > So guys has the problem been fixed or not yet? > > Kind regards, > > Ahmad Ahmed; I have sent you a new password by private e-mail. You should now be able to login. Please understand that OpenOffice is an all volunteer project and as such responses on the lists may not be as quick as we might like them to be. Regards Keith >> On 29 Jan 2018, at 20:11, Andrea Pescetti wrote: >> >> Andrea Pescetti wrote: >>> Thanks for doing all checks. I think I can open the JIRA issue after I >>> verify it's broken for LDAP-authenticated (global, ASF-wide )accounts too. >> Ahem, I did get my password reset mail normally. Keith, could you try doing >> the same with your @apache.org address? Could it be that it is broken only >> for external addresses? (By the way, a password change for an @apache.org >> address would be useless as committers login use the global, ASF-wide, >> usernames and passwords). >> >> Regards, >> Andrea. >> >> - >> To unsubscribe, e-mail: l10n-unsubscr...@openoffice.apache.org >> For additional commands, e-mail: l10n-h...@openoffice.apache.org >> > - > To unsubscribe, e-mail: l10n-unsubscr...@openoffice.apache.org > For additional commands, e-mail: l10n-h...@openoffice.apache.org >
Re: Ping Andrea Another problem with https://translate.apache.org/accounts/password/reset
On 1/29/2018 8:17 PM, Ahmad Alawsie wrote: > So guys has the problem been fixed or not yet? > > Kind regards, > > Ahmad Ahmed; I have sent you a new password by private e-mail. You should now be able to login. Please understand that OpenOffice is an all volunteer project and as such responses on the lists may not be as quick as we might like them to be. Regards Keith >> On 29 Jan 2018, at 20:11, Andrea Pescetti wrote: >> >> Andrea Pescetti wrote: >>> Thanks for doing all checks. I think I can open the JIRA issue after I >>> verify it's broken for LDAP-authenticated (global, ASF-wide )accounts too. >> Ahem, I did get my password reset mail normally. Keith, could you try doing >> the same with your @apache.org address? Could it be that it is broken only >> for external addresses? (By the way, a password change for an @apache.org >> address would be useless as committers login use the global, ASF-wide, >> usernames and passwords). >> >> Regards, >> Andrea. >> >> - >> To unsubscribe, e-mail: l10n-unsubscr...@openoffice.apache.org >> For additional commands, e-mail: l10n-h...@openoffice.apache.org >> > - > To unsubscribe, e-mail: l10n-unsubscr...@openoffice.apache.org > For additional commands, e-mail: l10n-h...@openoffice.apache.org > signature.asc Description: OpenPGP digital signature
Re: Ping Andrea Another problem with https://translate.apache.org/accounts/password/reset
On 1/29/2018 3:11 PM, Andrea Pescetti wrote: > Andrea Pescetti wrote: >> Thanks for doing all checks. I think I can open the JIRA issue after >> I verify it's broken for LDAP-authenticated (global, ASF-wide >> )accounts too. > > Ahem, I did get my password reset mail normally. Keith, could you try > doing the same with your @apache.org address? Could it be that it is > broken only for external addresses? (By the way, a password change for > an @apache.org address would be useless as committers login use the > global, ASF-wide, usernames and passwords). > > Regards, > Andrea. > > - > To unsubscribe, e-mail: l10n-unsubscr...@openoffice.apache.org > For additional commands, e-mail: l10n-h...@openoffice.apache.org > This is the response I get when I try to reset using my @apache.org address: The user account associated with this e-mail address cannot reset the password. Regards Keith signature.asc Description: OpenPGP digital signature
Re: Ping Andrea Another problem with https://translate.apache.org/accounts/password/reset
So guys has the problem been fixed or not yet? Kind regards, Ahmad > On 29 Jan 2018, at 20:11, Andrea Pescetti wrote: > > Andrea Pescetti wrote: >> Thanks for doing all checks. I think I can open the JIRA issue after I >> verify it's broken for LDAP-authenticated (global, ASF-wide )accounts too. > > Ahem, I did get my password reset mail normally. Keith, could you try doing > the same with your @apache.org address? Could it be that it is broken only > for external addresses? (By the way, a password change for an @apache.org > address would be useless as committers login use the global, ASF-wide, > usernames and passwords). > > Regards, > Andrea. > > - > To unsubscribe, e-mail: l10n-unsubscr...@openoffice.apache.org > For additional commands, e-mail: l10n-h...@openoffice.apache.org > - To unsubscribe, e-mail: l10n-unsubscr...@openoffice.apache.org For additional commands, e-mail: l10n-h...@openoffice.apache.org
Re: Ping Andrea Another problem with https://translate.apache.org/accounts/password/reset
Andrea Pescetti wrote: Thanks for doing all checks. I think I can open the JIRA issue after I verify it's broken for LDAP-authenticated (global, ASF-wide )accounts too. Ahem, I did get my password reset mail normally. Keith, could you try doing the same with your @apache.org address? Could it be that it is broken only for external addresses? (By the way, a password change for an @apache.org address would be useless as committers login use the global, ASF-wide, usernames and passwords). Regards, Andrea. - To unsubscribe, e-mail: l10n-unsubscr...@openoffice.apache.org For additional commands, e-mail: l10n-h...@openoffice.apache.org
Re: Ping Andrea Another problem with https://translate.apache.org/accounts/password/reset
Keith N. McKenna wrote: It appears we have another problem with a new user not able to reset their password: See the thread from Ahmed Alawsie. I do read all list mails, don't worry: just, I'm a volunteer like everybody else, and busy with a full-time job unrelated to OpenOffice. So it may take a few days before I have time to react. If you could let me know the steps you were able to resolve the other problems I will take care of Ahmed's. Well, the only (ugly) way out is to open the people management page (the same you use for creating accounts) and type a password in the password field (that will appear to be blank when you edit the page). Passwords of other users will not be affected, even if you see many users in the same admin screen. At that point you can mail the password to the user. Of course, I recommend a strong password and I recommend that the user changes it immediately. If you don't see the (blank) password field you might be missing some permissions, but I don't think so. As this is the third or fourth time this has happened I tried creating a new user under my name and a different email. After saving I went to the change password page and entered my alternate email and received the standard response about an email being sent with instructions. It has know been several hours and have not received the instructions via e-mail. OK, so you got the notification but not the mail. Then let's get this to Infra. I'll do a check with my account (just to check whether using a global account, i.e., my committer account, makes any difference) and submit this to Infra if it fails for me too. Is there anything else we can do or is it time to submit an infra jira. Thanks for doing all checks. I think I can open the JIRA issue after I verify it's broken for LDAP-authenticated (global, ASF-wide )accounts too. I'll post the link here. Regards, Andrea. - To unsubscribe, e-mail: l10n-unsubscr...@openoffice.apache.org For additional commands, e-mail: l10n-h...@openoffice.apache.org
Ping Andrea Another problem with https://translate.apache.org/accounts/password/reset
It appears we have another problem with a new user not able to reset their password: See the thread from Ahmed Alawsie. If you could let me know the steps you were able to resolve the other problems I will take care of Ahmed's. As this is the third or fourth time this has happened I tried creating a new user under my name and a different email. After saving I went to the change password page and entered my alternate email and received the standard response about an email being sent with instructions. It has know been several hours and have not received the instructions via e-mail. Is there anything else we can do or is it time to submit an infra jira. Regards Keith signature.asc Description: OpenPGP digital signature