RE: [LegacyUG] Legacy freezing.
Sherry, Good stuff... just what we all needed to know to enhance v.7. Michael A. Palmieri > From: [EMAIL PROTECTED]> To: LegacyUserGroup@legacyfamilytree.com> Subject: > RE: [LegacyUG] Legacy freezing.> Date: Fri, 12 Sep 2008 10:23:43 -0700> > If > you send these problems to us at [EMAIL PROTECTED], we’ll work> with you to > help solve them. There's no need to wait for someone else to> post a similar > problem.> > Make sure you include:> > the build of Legacy you're using > (Legacy Home tab)> > which version of Windows you have> > what you're doing > at the time the error occurs (exactly where are you and> what are you > doing?)> > what error message/number you're getting - we need the full > message.> > > Unfortunately we can't help you with the vague information you > gave on the> list and something like this should be handled off-list anyway.> > > Thanks for using Legacy.> > Sherry> Customer Support> Millennia > Corporation> [EMAIL PROTECTED]> http://www.LegacyFamilyTree.com> > We are > changing the world of genealogy!> > When replying to this message, please > include all previous correspondence.> Thanks.> > > Original > Message-> > From: [EMAIL PROTECTED]> [mailto:[EMAIL PROTECTED] On > Behalf Of> onthepathingrace-genealogy> Sent: Thursday, September 11, 2008 > 5:02 PM> To: LegacyUserGroup@legacyfamilytree.com> Subject: Re: [LegacyUG] > Legacy freezing.> > Hello. I'm a frequent lurker but Nancy's post brings me > out of hiding. > Legacy 7 has been freezing with Individual's screens going > "blank" just as> Nancy describes. I've been waiting for a post like hers. It > didn't seem> possible that the data blindness problem was mine alone. Screens > going blank> with data disappearing does seems random but possibly does > correlate with> individuals with source document images attached to events. > So far, closing> and reopening Legacy means all my data up to my last "save" > will reappear> again . > > Worse yet - Version 7 quits/closes on me at > random causing me to lose> data! Sometimes I get a error message before > self-closing but usually not.> This has cost me hours of data input and much > heartbreak. I wish Legacy had> a background auto-save feature built in!! > This problem has been more> frequent than the data blindness problem for me. > Both seem to increase in> frequency as I add individuals to my database. > > > Despite Legacy 7's problems, it is still my genealogy program of choice> > having tried most. It is feature rich and more than needed at my level of> > genealogy experience. I've loads of experience with software and computer's> > but little with genealogy. Because I'm a software junkie I invested a few> > years trying Family Tree, Legends Family Tree, PAF, RootsMagic, The Master> > Genealogist and a couple others. PAF and Family Tree are limiting and quick> > to outgrow, Legends wasn't bad but soon became unsupported then ultimately> > defunct. The Master Genealogist is inclusive but not intuitive. I want to> > invest time learning about genealogy and my family not how to use a program.> > I used RootsMagic for a year and like it very much. While using RM, I> > read pre-release news of Legacy 7 so bought the upgradeable Version 6> > package and began using it along side RootsMagic. Early on, Legacy won my> > respect but I was still waiting for Version 7. Version 6 was very good but> > Version 7 is easilly the most intuitive, inclusive, feature filled and> > visually appealing program of all those tested. While most programs have> > some good aspects - Legacy simply offers more. I'm a long range planner and> > can't see ever outgrowing Legacy. > > I certainly digressed above and took to > commenting on the Legacy Bug thread> as well as concurring with Nancy's > issue. Sorry about that. Just wanted to> speak up and say she is not > alone.> > Regards, Simona> > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp> Archived messages: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/> Online > technical support: http://www.LegacyFamilyTree.com/Help.asp> To unsubscribe: > http://www.LegacyFamilyTree.com/LegacyLists.asp> > > _ Want to do more with Windows Live? Learn “10 hidden secrets” from Jamie. http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns!550F681DAD532637!5295.entry?ocid=TXT_TAGLM_WL_domore_092008 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Status of bugs
Geoff, Very informative on timeliness of an update. Thank You, Michael A. Palmieri > From: [EMAIL PROTECTED]> To: LegacyUserGroup@legacyfamilytree.com> Subject: > [LegacyUG] Status of bugs> Date: Fri, 12 Sep 2008 10:58:41 -0700> > Dave > wanted me to pass along that an update will be coming soon - likely> next > week. It will address lots and lots of concerns. He/Ken have been> having a > major bug-busting fest. Thank you for your patience. Just a few> more > days> > Thanks,> > Geoff Rasmussen> Millennia Corporation> [EMAIL > PROTECTED]> www.LegacyFamilyTree.com> > > > > > > Legacy User Group > guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp> Archived > messages: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/> Online > technical support: http://www.LegacyFamilyTree.com/Help.asp> To unsubscribe: > http://www.LegacyFamilyTree.com/LegacyLists.asp> > > _ Want to do more with Windows Live? Learn “10 hidden secrets” from Jamie. http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns!550F681DAD532637!5295.entry?ocid=TXT_TAGLM_WL_domore_092008 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Index
Brian, When can we expect to reap the rewards of such bug fixes? Until then it is further rhetoric. Michael A. Palmieri > Date: Fri, 12 Sep 2008 11:50:30 -0400> From: [EMAIL PROTECTED]> To: > LegacyUserGroup@legacyfamilytree.com> Subject: Re: [LegacyUG] Index> > Ruth,> > > The problem you reported has been tested and is confirmed. A report has > > been recorded in our problem tracking system so this can be fixed. Thank > > you for helping us make Legacy a better program for everyone.> > The problem > report was entered yesterday and is now marked as resolved > by the > programmer.> > Brian> Customer Support> Millennia Corporation> [EMAIL > PROTECTED]> http://www.LegacyFamilyTree.com> > We are changing the world of > genealogy!> When replying to this message, please include all previous > correspondence.> Thanks.> > > Ruth Nerud wrote:> > If I check the box Include > Alternate Names on the Index Options for a > > book report, shouldn't the > alternate name print in the index? My mother > > is Domenica De Marco, > alternate name Margaret De Marco - but only > > Domenica De Marco prints in > the index. Another bug?> > > > Ruth A. (Sconza Testa) Nerud> > [EMAIL > PROTECTED]> > > >> From our first babblings to our last word,> > we make but > one statement, and that is our life.> > Richard Paul Evans> > > > > > > > > > > Legacy User Group guidelines: > > > http://www.LegacyFamilyTree.com/Etiquette.asp> > Archived messages: > > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/> > Online > technical support: http://www.LegacyFamilyTree.com/Help.asp> > To > unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp> > > > > > > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp> Archived messages: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/> Online > technical support: http://www.LegacyFamilyTree.com/Help.asp> To unsubscribe: > http://www.LegacyFamilyTree.com/LegacyLists.asp> > > _ Want to do more with Windows Live? Learn “10 hidden secrets” from Jamie. http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns!550F681DAD532637!5295.entry?ocid=TXT_TAGLM_WL_domore_092008 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] fake messages from Geoff
Sherry, To ignore something you assume we have control. It is your organization that has control of the issue and the barking from fellow listers should let you know we do not want you to ignore it. Block the address (your statement tells us you can) until you can fix it. We do not need a tutorial on spamming... this is a user group of your product... let's keep that the topic and perhaps we will get back to the core purpose of this list. Michael A. Palmieri > From: [EMAIL PROTECTED]> To: LegacyUserGroup@legacyfamilytree.com> Subject: > RE: [LegacyUG] fake messages from Geoff> Date: Fri, 12 Sep 2008 08:31:04 > -0700> > Won’t do much good unless you know how to include the original > headers when> you forward it. Most spammers are off-shore anyway and there's > not much the> US Government can do about it - and if it's received in another > country,> they're not going to do anything unless the spam is originating in > the US.> > Most headers are faked so they lead to dead ends.> > Let’s all > just ignore these things for now and get back to Legacy.> > Thanks for using > Legacy.> > Sherry> Customer Support> Millennia Corporation> [EMAIL > PROTECTED]> http://www.LegacyFamilyTree.com> > We are changing the world of > genealogy!> > When replying to this message, please include all previous > correspondence.> Thanks.> > > Original Message-> > From: > [EMAIL PROTECTED]> [mailto:[EMAIL PROTECTED] On Behalf Of Ann Parsons> Sent: > Friday, September 12, 2008 3:26 AM> To: LegacyUserGroup@legacyfamilytree.com> > Subject: Re: [LegacyUG] fake messages from Geoff> > Perhaps forward them on > to the U.S. Government site. [EMAIL PROTECTED]> > Ann> New Mexico, USA> > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp> Archived messages: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/> Online > technical support: http://www.LegacyFamilyTree.com/Help.asp> To unsubscribe: > http://www.LegacyFamilyTree.com/LegacyLists.asp> > > _ See how Windows connects the people, information, and fun that are part of your life. http://clk.atdmt.com/MRT/go/msnnkwxp1020093175mrt/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] fake messages from Geoff
Sherry, Block it until you can fix it... spare us please! Michael A. Palmieri > From: [EMAIL PROTECTED]> To: LegacyUserGroup@legacyfamilytree.com> Subject: > RE: [LegacyUG] fake messages from Geoff> Date: Fri, 12 Sep 2008 08:31:04 > -0700> > Nope - we got them too. Jim's going to look into it to see what > he can> do. I'd sure hate to have to block Geoff's email!> > Thanks for using > Legacy.> > Sherry> Customer Support> Millennia Corporation> [EMAIL > PROTECTED]> http://www.LegacyFamilyTree.com> > We are changing the world of > genealogy!> > When replying to this message, please include all previous > correspondence.> Thanks.> -Original Message-> From: [EMAIL > PROTECTED]> [mailto:[EMAIL PROTECTED] On Behalf Of Melody B> Sent: Friday, > September 12, 2008 3:56 AM> To: LegacyUserGroup@legacyfamilytree.com> > Subject: Re: [LegacyUG] fake messages from Geoff> > Do you folks (at Legacy) > need any other samples? I expect not, but on> the off chance that more > samples would help you track down where they> are coming from...> > Great > product!> > Take care,> Melody> If not now, when?> > > > > Legacy User Group > guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp> Archived > messages: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/> Online > technical support: http://www.LegacyFamilyTree.com/Help.asp> To unsubscribe: > http://www.LegacyFamilyTree.com/LegacyLists.asp> > > _ Get more out of the Web. Learn 10 hidden secrets of Windows Live. http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns!550F681DAD532637!5295.entry?ocid=TXT_TAGLM_WL_domore_092008 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Bugs, Bugs and rush to be first.
Bob, If you heeded the advice of my previous post you wouldn't be in any position to have any problems. When you say they told you... who is they? Did you really speak to anyone. Finally, what did your post value add for an end-user... think about it (more gibberish)! Michael A. Palmieri > Date: Fri, 12 Sep 2008 09:46:51 -0500> From: [EMAIL PROTECTED]> To: > LegacyUserGroup@legacyfamilytree.com> Subject: Re: [LegacyUG] Bugs, Bugs and > rush to be first.> > Michael A. Palmieri wrote:> > The user whose data is > mission critical should at least sit out the > > first few releases if > generating reports or building your cited > > sources list is mission > critical.> The folks at Millennia assured us repeatedly that we were sitting > out > the better part of a year's worth of delays while they worked to ensure > > that version 7 was fully tested and functional when it eventually would > > be released. A lot of people believed them and that is why they didn't > sit > out the first few releases.> > > Ruth is a prime candidate to have continued > using v.6 until user > > confidence was met in a useable end product.> OK, so > that would have saved Ruth a ton of grief. But what about all > the other > people who would be suffering with an unusable product? Do > they not matter? > Confidence in the product is supposed to come during > testing, not after the > sale of the product to the public who, even after > all these months, are > still not able to use it as advertised.> > > The new enhancements, once the > kinks are worked out...> Don't hold your breath. There are still kinks from > version 6 and > version 5 that have never been worked out.> > > Finally, the > Legacy support team in their rush to market v.7 owe it > > to their customers > to take the lead on informing them...> Yes, but these are the same people who > told us that Legacy 7 would be > fully tested and functional when released. > Information coming from them > now has a serious lack of credibility.> > Bob> > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp> Archived messages: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/> Online > technical support: http://www.LegacyFamilyTree.com/Help.asp> To unsubscribe: > http://www.LegacyFamilyTree.com/LegacyLists.asp> > > _ Get more out of the Web. Learn 10 hidden secrets of Windows Live. http://windowslive.com/connect/post/jamiethomson.spaces.live.com-Blog-cns!550F681DAD532637!5295.entry?ocid=TXT_TAGLM_WL_domore_092008 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
[LegacyUG] Bugs, Bugs and rush to be first.
Fellow Listers, I have been on the sidelines reading the banter concerning v.7 and am quite miffed with all the bashing. I also realize that the product should not have been released from Beta without more QC... that said. SourceWriter, reporting tools and the new charting application will prove to drive the industry and once adopted by end-users/genealogists "bug free" will no doubt be an asset to their repertoire of tools not imagined some five years ago. In the use of new software/technology, one must realize that being the first to adopt they will likely be second wave Beta testers. The user whose data is mission critical should at least sit out the first few releases if generating reports or building your cited sources list is mission critical. Obviously the entering and capturing of data is not an issue with current bugs. It appears that the issue is the rush to be first adopters of the new enhancements to this viable software package. Not to single out Ruth... she is one who should have waited out the storm. I have received some 200+ emails alone from her this past month and not one of them has helped me as a USER other than confirming what I stated above. Ruth is a prime candidate to have continued using v.6 until user confidence was met in a useable end product. Her emails and feedback to the list are my evidence. The new enhancements, once the kinks are worked out, will make this product stand out against rival packages as the industry leader. In conclusion, I believe this forum is not the place to shed your tears but rather share your experiences with other users. The vehicle to enhance the speed of bug fixes should be directed to the appropriate email and the Legacy support team. That said we will then be aware of issues and not pummeled with all this gibberish. Finally, the Legacy support team in their rush to market v.7 owe it to their customers to take the lead on informing them, instead of just reacting to the heat from this list of obviously dedicated customers. A simple list at the homepage of known bugs being addressed would suffice. It is obvious that they will be fixed and the timeframe is not the issue but rather that bugs are fixed... period. Speaking of miffed, I am totally taken back by one of the leaders of Legacy's organization having his email used as a spam vehicle to this list. I don't need a stinking Watch... I need a software package that delivers as advertised. Legacy team what is the status of bug reporting and timeframe for an updated release... you owe your customers this information... I'm out!!! Sincerely, Michael A. Palmieri _ See how Windows Mobile brings your life together—at home, work, or on the go. http://clk.atdmt.com/MRT/go/msnnkwxp1020093182mrt/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] ... usergroup message handling ... Jim Hughes
It's called "Digest Mode"> >That is a shame that there is no option for message receipt selection; I > >have no interest in receiving a bunch of messages of no interest.> > I don't know of any mailing lists that do what you want. This kind of> filtering should be done on your end with your email client. _ Talk to your Yahoo! Friends via Windows Live Messenger. Find out how. http://www.windowslive.com/explore/messenger?ocid=TXT_TAGLM_WL_messenger_yahoo_082008 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] double wife
Detach the child from wife #2... then delete wife #2... now add existing child by browsing to wife #1. - Original Message - From: "Bill Daniels" <[EMAIL PROTECTED]> To: Sent: Sunday, August 10, 2008 12:43 PM Subject: [LegacyUG] double wife Good morning I was noticing and family with their sibling and one was missing. I then noticed the sibling that was missing was connected to the second wife. The second wife and the first wife are the same person. Now my question: If I take and merge the two wifes ogether --that should climate this missing sibling and reduce the 2 wifes to one --am I correct? A second problem I just noticed is If i go back in one family line five generations and then try to go forward one generation the parent details are there yet the sibling/children do not show. neither their names or any details. My question now Should I just reinstall my back up? or do something else? Thank for any suggestions Oh I'm still on version 6. Bill Daniels Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] double wife
Detach the child from wife #2... then delete wife #2... now add existing child by browsing to wife #1. > Date: Sun, 10 Aug 2008 09:43:26 -0700> From: [EMAIL PROTECTED]> To: > LegacyUserGroup@legacyfamilytree.com> Subject: [LegacyUG] double wife> > Good > morning> I was noticing and family with their sibling and one was missing. I > > then noticed the sibling that was missing was connected to the second > > wife. The second wife and the first wife are the same person.> > > Now my > question: If I take and merge the two wifes together > --that should climate > this missing sibling and reduce the 2 wifes to one > --am I correct?> > A > second problem I just noticed is If i go back in one family line > five > generations and then try to go forward one generation the parent > details > are there yet the sibling/children do not show. neither > their names or any > details. > > My question now Should I just reinstall my back up? or do > > something else?> > > > Thank for any suggestions Oh I'm still on version 6. > > > Bill Daniels > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp> Archived messages: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/> Online > technical support: http://www.LegacyFamilyTree.com/Help.asp> To unsubscribe: > http://www.LegacyFamilyTree.com/LegacyLists.asp> > > _ Your PC, mobile phone, and online services work together like never before. http://clk.atdmt.com/MRT/go/108587394/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] double wife
Detach the child from wife #2... then delete wife #2... now add existing child by browsing to wife #1. > Date: Sun, 10 Aug 2008 09:43:26 -0700> From: [EMAIL PROTECTED]> To: > LegacyUserGroup@legacyfamilytree.com> Subject: [LegacyUG] double wife> > Good > morning> I was noticing and family with their sibling and one was missing. I > > then noticed the sibling that was missing was connected to the second > > wife. The second wife and the first wife are the same person.> > > Now my > question: If I take and merge the two wifes together > --that should climate > this missing sibling and reduce the 2 wifes to one > --am I correct?> > A > second problem I just noticed is If i go back in one family line > five > generations and then try to go forward one generation the parent > details > are there yet the sibling/children do not show. neither > their names or any > details. > > My question now Should I just reinstall my back up? or do > > something else?> > > > Thank for any suggestions Oh I'm still on version 6. > > > Bill Daniels > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp> Archived messages: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/> Online > technical support: http://www.LegacyFamilyTree.com/Help.asp> To unsubscribe: > http://www.LegacyFamilyTree.com/LegacyLists.asp> > > _ Got Game? Win Prizes in the Windows Live Hotmail Mobile Summer Games Trivia Contest http://www.gowindowslive.com/summergames?ocid=TXT_TAGHM Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
