Re: [LegacyUG] Descendant Naragtive Report Bug?

2007-09-01 Thread ronald ferguson


Brian,

I don't think they will find a solution as long as the love affair with WORD 
continues. Perhaps looking at Open Office will produce the desired outcome.


Ron Ferguson



_

For Genealogy, Software and Social visit:
http://www.fergys.co.uk
*Over 650 Surnames from 11 Countries*
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_






From: Brian/Support <[EMAIL PROTECTED]>
Reply-To: LegacyUserGroup@legacyfamilytree.com
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Descendant Naragtive Report Bug?
Date: Sat, 01 Sep 2007 02:31:07 -0400

Carol,

Thank You!!! I think you have just found the reason we have had reported 
problems with missing Location Indexes. We could never figure out why that 
was happening. As Cathy explained in her reply the RTF file does not 
support more than one Index. If you have selected both in the Index Options 
Legacy does not turn off the Location Index selection but it does only 
include a Name Index since the RTF cannot contain both.


I just ran a test and confirmed that once you have chosen rtf as a report 
destination then no matter what you do later you cannot get the Location 
Index in either the Preview or a PDF file until you close Legacy then 
restart the program.


Now I can describe the steps to duplicate the problem to the programmers in 
enough detail so they can find a solution.


Brian
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com


_
Got a favourite clothes shop, bar or restaurant? Share your local knowledge  
http://www.backofmyhand.com





Legacy User Group guidelines: 
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




Re: [LegacyUG] Descendant Naragtive Report Bug?

2007-08-31 Thread Brian/Support

Carol,

Thank You!!! I think you have just found the reason we have had reported 
problems with missing Location Indexes. We could never figure out why 
that was happening. As Cathy explained in her reply the RTF file does 
not support more than one Index. If you have selected both in the Index 
Options Legacy does not turn off the Location Index selection but it 
does only include a Name Index since the RTF cannot contain both.


I just ran a test and confirmed that once you have chosen rtf as a 
report destination then no matter what you do later you cannot get the 
Location Index in either the Preview or a PDF file until you close 
Legacy then restart the program.


Now I can describe the steps to duplicate the problem to the programmers 
in enough detail so they can find a solution.


Brian
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!
When replying to this message, please include all previous correspondence.
Thanks.

[EMAIL PROTECTED] wrote:

Hi,

I've found a problem with this report when I do the following:

After setting the preferences for both name and location indexes.
1.select preview.  Both index appear.
2. Cancel preview and select either RTF or PDF and create the report.
3. The location index is not there

This had the same problem for every file I used to test it.

I'm using version 6.0.0155.

Carol




Legacy User Group guidelines: 
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp







Legacy User Group guidelines: 
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




Re: [LegacyUG] Descendant Naragtive Report Bug?

2007-08-31 Thread Cathy

Hi Carol,

Are you sure that both indexes aren't in the PDF?
They are both there for me. (same version 6.0.0.155)

However, in an RTF you can only have one index. It can only code for 
one index.

In Microsoft Word you can only set up one index.
You have to make your choice.

Cathy

At 09:16 AM 1/09/2007, you wrote:


Hi,

I've found a problem with this report when I do the following:

After setting the preferences for both name and location indexes.
1.select preview.  Both index appear.
2. Cancel preview and select either RTF or PDF and create the report.
3. The location index is not there

This had the same problem for every file I used to test it.

I'm using version .

Carol





Legacy User Group guidelines: 
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




[LegacyUG] Descendant Naragtive Report Bug?

2007-08-31 Thread cabyers
Hi,

I've found a problem with this report when I do the following:

After setting the preferences for both name and location indexes.
1.select preview.  Both index appear.
2. Cancel preview and select either RTF or PDF and create the report.
3. The location index is not there

This had the same problem for every file I used to test it.

I'm using version 6.0.0155.

Carol




Legacy User Group guidelines: 
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp