Re: [LegacyUG] Reinstalling Legacy 7.0
In the past, similar stuff has happened. Download the whole program, (as a Standard). If you wrote or kept the long password to change to Deluxe, it will work. If not, call customer support (or e-mail) and they will resend your code number. Rich in LA CA From: Diane Szabo To: Legacy Sent: Thursday, September 17, 2009 12:28:40 PM Subject: [LegacyUG] Reinstalling Legacy 7.0 Hello Users, I had major computer problems yesterday and evidently several Legacy files were deleted. I am now being prompted to reinstall Legacy 7.0, but when I go to the Legacy site, it looks like I have to purchase this version again to download. Or - is there a workaround on this? Please advise, and thanks in advance. Diane Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Reinstalling Legacy 7.0
Not at all, Diane. Download and install the Standard version from Legacy and then go to the Help drop-down and enter your Delux number. If you have lost this during your problems, email Legacy Sales and they will send it to you. Ron Ferguson _ New Tutorial: Embed a Blogger RSS feed on your webpage http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ > From: dianesz...@comcast.net > To: legacyusergroup@legacyfamilytree.com > Subject: [LegacyUG] Reinstalling Legacy 7.0 > Date: Thu, 17 Sep 2009 12:28:40 -0700 > > > > > > > > > > > Hello Users, > > > > I had major computer problems yesterday and evidently several > Legacy files were deleted. I am now being prompted to reinstall Legacy > 7.0, but when I go to the Legacy site, it looks like I have to purchase this > version again to download. Or - is there a workaround on > this? > > > > Please advise, and thanks in advance. > > Diane _ MSN straight to your mobile - news, entertainment, videos and more. http://clk.atdmt.com/UKM/go/147991039/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Reinstalling Legacy 7.0
Diane, I believe all you need to reinstall it is to know youf customer number from when you purchased Legacy. Either in the email when you purchased it, or easiest way if Legacy is still working is to look at Help > General Information tab. Then download the current version from Legacy's website, and after installing the free version, just enter the customer number, and you'll be back at Deluxe level. At lea On Thu, Sep 17, 2009 at 3:28 PM, Diane Szabo wrote: > *Hello Users,* > ** > *I had major computer problems yesterday and evidently several Legacy > files were deleted. I am now being prompted to reinstall Legacy 7.0, but > when I go to the Legacy site, it looks like I have to purchase this version > again to download. Or - is there a workaround on this?* > ** > *Please advise, and thanks in advance.* > *Diane* > > Legacy User Group guidelines: >http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: >http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >
[LegacyUG] Reinstalling Legacy 7.0
Hello Users, I had major computer problems yesterday and evidently several Legacy files were deleted. I am now being prompted to reinstall Legacy 7.0, but when I go to the Legacy site, it looks like I have to purchase this version again to download. Or - is there a workaround on this? Please advise, and thanks in advance. Diane Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Reinstalling Legacy 7.0
Head back to the Download page on the website - take a look on the right under Frequently Asked Questions, where youll see the answer to your question. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Diane Szabo Sent: Thursday, September 17, 2009 12:29 PM To: Legacy Subject: [LegacyUG] Reinstalling Legacy 7.0 Hello Users, I had major computer problems yesterday and evidently several Legacy files were deleted. I am now being prompted to reinstall Legacy 7.0, but when I go to the Legacy site, it looks like I have to purchase this version again to download. Or - is there a workaround on this? Please advise, and thanks in advance. Diane Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
