RE: [LegacyUG] Saved searches
Thank you Dennis,. I haven't seen any mention of this issue in anything from Millennium. I would have expected Support might see your reply but I will send a report through the formal channels. Apologies for the HTML post Boyd -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Dennis M. Kowallek Sent: Sunday, 21 June 2009 9:26 a.m. To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Saved searches I am replying to Ron because the OP did not post in plain text per the LUG guidelines... *** If you look at line 38 of the .sc0 file you will see a number. This number apparently corresponds to the index of the selected item in the "Where to look" combo box. Because several new items were inserted near the top of the combo box for V7, the number in the V6 .sc0 file points to the incorrect item when used in V7. Probably not a "bug", just poor design. It should be reported to support for them to consider fixing before more items get added to the combo box in a future release. In the short term, I think you are stuck rebuilding your saved searches. Keep in mind that these saved searches could get broken again the next time Millennia inserts a new item in the combo box unless they do something to fix the underlying cause. -- Dennis Kowallek (LTools) http://zippersoftware.com/ltools http://groups.yahoo.com/group/ltools *** On Sat, 20 Jun 2009 07:59:24 +0100, ronald ferguson wrote: >> From: bo...@vodafone.net.nz >> To: LegacyUserGroup@legacyfamilytree.com >> Subject: [LegacyUG] Saved searches >> Date: Sat, 20 Jun 2009 18:29:37 +1200 >> >> Over the last few years I have created and saved a number of searches >> set up from Search>Find>Detailed screen. This process creates a .sc0 >> file which you can reload from the search screen to carry out the >> search again. >> >>>> I now find that none of these searches created before the current >> version will work under Legacy 7. The process works for any searches >> created under Legacy 7, but even those saved from Legacy 6 will not >> work. >> >>>> I have sent copies of recent and older searches to Customer Support >> and they found the same problem with the files However they didn't >> offer any reason for the difficulty or acknowledgement that they had >> change anything. All Ron can suggest is that I delete the files and >> create new ones! >> >>>> I have uninstalled and reinstalled the program but to no avail. Is >> this a bug or has the search file structure been changed in the >> latest version? Do we need to reconstruct all the searches created >> before Legacy7? >> >> Has anyone else been able to use .sc0 searches created with versions >> before version 7? Any suggestions? >> >> Boyd Miller Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.79/2186 - Release Date: 06/18/09 17:59:00 No virus found in this outgoing message. Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.79/2186 - Release Date: 06/18/09 17:59:00 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Saved searches
Thanks Sherry, I hate to get confused :-). Nice to know the company's growing. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ > From: she...@legacyfamilytree.com > To: LegacyUserGroup@legacyfamilytree.com > Subject: RE: [LegacyUG] Saved searches > Date: Sat, 20 Jun 2009 16:12:09 -0700 > > Ron, > > Earlier this year we hired Ron Cannon to help with phone calls. He also does > some emails. > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > supp...@legacyfamilytree.com > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous correspondence. > Thanks. > > > -Original Message- > From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf > Of ronald ferguson > Sent: Friday, June 19, 2009 11:59 PM > To: legacyusergroup@legacyfamilytree.com > Subject: RE: [LegacyUG] Saved searches > > > Boyd, > > Out of interest, Ron who? I don't know of any who work for Legacy. > > Ron Ferguson > > ________ >> From: bo...@vodafone.net.nz >> To: LegacyUserGroup@legacyfamilytree.com >> Subject: [LegacyUG] Saved searches >> Date: Sat, 20 Jun 2009 18:29:37 +1200 >> > >> >> I have sent copies of recent and older searches to Customer Support and > they found the same problem with the files However they didn't offer any > reason for the difficulty or acknowledgement that they had change anything. > All Ron can suggest is that I delete the files and create new ones! >> > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > _ With Windows Live, you can organise, edit, and share your photos. http://clk.atdmt.com/UKM/go/134665338/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Saved searches
Ron, Earlier this year we hired Ron Cannon to help with phone calls. He also does some emails. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of ronald ferguson Sent: Friday, June 19, 2009 11:59 PM To: legacyusergroup@legacyfamilytree.com Subject: RE: [LegacyUG] Saved searches Boyd, Out of interest, Ron who? I don't know of any who work for Legacy. Ron Ferguson > From: bo...@vodafone.net.nz > To: LegacyUserGroup@legacyfamilytree.com > Subject: [LegacyUG] Saved searches > Date: Sat, 20 Jun 2009 18:29:37 +1200 > > > I have sent copies of recent and older searches to Customer Support and they found the same problem with the files However they didn't offer any reason for the difficulty or acknowledgement that they had change anything. All Ron can suggest is that I delete the files and create new ones! > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Saved searches
I am replying to Ron because the OP did not post in plain text per the LUG guidelines... *** If you look at line 38 of the .sc0 file you will see a number. This number apparently corresponds to the index of the selected item in the "Where to look" combo box. Because several new items were inserted near the top of the combo box for V7, the number in the V6 .sc0 file points to the incorrect item when used in V7. Probably not a "bug", just poor design. It should be reported to support for them to consider fixing before more items get added to the combo box in a future release. In the short term, I think you are stuck rebuilding your saved searches. Keep in mind that these saved searches could get broken again the next time Millennia inserts a new item in the combo box unless they do something to fix the underlying cause. -- Dennis Kowallek (LTools) http://zippersoftware.com/ltools http://groups.yahoo.com/group/ltools *** On Sat, 20 Jun 2009 07:59:24 +0100, ronald ferguson wrote: >> From: bo...@vodafone.net.nz >> To: LegacyUserGroup@legacyfamilytree.com >> Subject: [LegacyUG] Saved searches >> Date: Sat, 20 Jun 2009 18:29:37 +1200 >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> Over the last few years I have created and saved a number of searches set up >> from Search>Find>Detailed screen. This process creates a .sc0 file which you >> can reload from the search screen to carry out the search again. >> >> >> >> I now find that none of these searches created before the current version >> will work under Legacy 7. The process works for any searches created under >> Legacy 7, but even those saved from Legacy 6 will not work. >> >> >> >> I have sent copies of recent and older searches to Customer Support and they >> found the same problem with the files However they didn't offer any reason >> for the difficulty or acknowledgement that they had change anything. All Ron >> can suggest is that I delete the files and create new ones! >> >> >> >> I have uninstalled and reinstalled the program but to no avail. Is this a >> bug or has the search file structure been changed in the latest version? Do >> we need to reconstruct all the searches created before Legacy7? >> >> >> >> Has anyone else been able to use .sc0 searches created with versions before >> version 7? Any suggestions? >> >> >> >> Boyd Miller >> Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Saved searches
Boyd, Out of interest, Ron who? I don't know of any who work for Legacy. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ > From: bo...@vodafone.net.nz > To: LegacyUserGroup@legacyfamilytree.com > Subject: [LegacyUG] Saved searches > Date: Sat, 20 Jun 2009 18:29:37 +1200 > > > > > > > > > > > > > > > Over the last few years I have created and saved a number of searches set up > from Search>Find>Detailed screen. This process creates a .sc0 file which you > can reload from the search screen to carry out the search again. > > > > I now find that none of these searches created before the current version > will work under Legacy 7. The process works for any searches created under > Legacy 7, but even those saved from Legacy 6 will not work. > > > > I have sent copies of recent and older searches to Customer Support and they > found the same problem with the files However they didn't offer any reason > for the difficulty or acknowledgement that they had change anything. All Ron > can suggest is that I delete the files and create new ones! > > > > I have uninstalled and reinstalled the program but to no avail. Is this a bug > or has the search file structure been changed in the latest version? Do we > need to reconstruct all the searches created before Legacy7? > > > > Has anyone else been able to use .sc0 searches created with versions before > version 7? Any suggestions? > > > > Boyd Miller > _ With Windows Live, you can organise, edit, and share your photos. http://clk.atdmt.com/UKM/go/134665338/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
[LegacyUG] Saved searches
Over the last few years I have created and saved a number of searches set up from Search>Find>Detailed screen. This process creates a .sc0 file which you can reload from the search screen to carry out the search again. I now find that none of these searches created before the current version will work under Legacy 7.The process works for any searches created under Legacy 7, but even those saved from Legacy 6 will not work. I have sent copies of recent and older searches to Customer Support and they found the same problem with the files However they didn't offer any reason for the difficulty or acknowledgement that they had change anything. All Ron can suggest is that I delete the files and create new ones! I have uninstalled and reinstalled the program but to no avail. Is this a bug or has the search file structure been changed in the latest version? Do we need to reconstruct all the searches created before Legacy7? Has anyone else been able to use .sc0 searches created with versions before version 7? Any suggestions? Boyd Miller No virus found in this outgoing message. Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.79/2186 - Release Date: 06/18/09 17:59:00 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp