RE: [LegacyUG] Version 7.0 - Great Job
Very, very similar to my experience. I am happy to say I got the serial number this-morning for my upgrade. Very smooth and hassle free. Imagine the audacity of someone who first agrees to the conditions of purchase where it tells you how long it may take to get the password / serial number and then they complain and complain. Makes you wonder. From: [EMAIL PROTECTED]: [EMAIL PROTECTED]: Re: [LegacyUG] Version 7.0 - Great JobDate: Thu, 5 Jun 2008 21:16:13 -0500 HEAR,HEAR Great job to all at Millennia. - Original Message - From: Teresa Keough To: LegacyUserGroup@legacyfamilytree.com Sent: Wednesday, June 04, 2008 7:34 PM Subject: Re: [LegacyUG] Version 7.0 - Great Job I usually lurk but needed to weigh in on this -First off, Jan - I hope all goes well for you with your test results - what you are facing is indeed the serious stuff of life.Second, the LUG received advance notification late afternoon Wednesday June 3 from Geoff that Version 7 was ready to download/purchase, something we have all been waiting for (some more patiently than others). I went to the site, reviewed the choices, made mine and shopped - everything on the site was clear and quite user-friendly (9:30 pm). Within 10 minutes I received via email a receipt and thanks for my purchase. Within 5 hours I received my password and instructions (2:00 am!). This morning when I went through my email I followed the instructions and everything went smoothly - all my customizations moved from Version 6 to 7 without any problem. Now I am up and running and able to play with the new version.Excellent job Millennia - I could not be more pleased. I am hoping you all get some well deserved rest soon. I am also hoping that some on this list get over themselves and their amazing sense of self importance or the sense that they know how to do everything better. Millennia is selling this product, they know their capabilities and time constraints. They can put the product out there and we can purchase or not on their terms - in many, if not all, instances when our purchases are made on line our credit cards are debited prior to receiving a product - I don't know why Wynthner is so aggrieved (not only in this instance but also a laundry list of "business issues" over the past month). Life is too short and most often the glass is half full! I have finally had enough of this second guessing of Millennia and I for one think you did an excellent job with your roll out. Enough already.- Original Message - From: "Wynthner" <[EMAIL PROTECTED]>To: Sent: Wednesday, June 04, 2008 8:35 AMSubject: Re: [LegacyUG] Help with Install password for Legacy 7.0 Free versionJan, sorry about your problems butIf I purchase something and the charge hits my account today then I should be able to use the product today-PERIOD.If it takes 24 hours to process the e-mailed password then the account shouldn't be charged until that e-mail is sent-PERIODWhy the devil should they have use of my money for 24 hours when I can NOT use the product??- Original Message From: Jan Roberts <[EMAIL PROTECTED]>To: [EMAIL PROTECTED]: Tuesday, June 3, 2008 11:49:16 PMSubject: RE: [LegacyUG] Help with Install password for Legacy 7.0 Free versionLet’s get some perspective into this please! I am sick of all the whingers- and I know I am at risk of being ticked off for being off-topic, but ithas got beyond a joke. I have been as keen as anyone else to get my handson Version 7.0. 30 minutes ago I paid for Deluxe 7.0, and within 5 minutesI got confirmation of my order - along with a reminder of what was clearlyspelled out on the website - that I would receive a separate email withdownload instructions and password by the end of the next working day (butprobably sooner!) So I wait! The world is not going to come to an endbecause I don't have it this minute! In the whole scheme of things havingto wait for the password is very, very minor. You see, I am waiting forresults of a CT scan and liver biopsy to see if I do in fact have secondarycancer from the breast cancer I thought I had beaten for six years! Sort ofmakes waiting for a Legacy password pale into insignificance doesn't it!Millennium staff - thank you for a fantastic product at a fantastic price.I hope all the whingers have hard drive crashes! :-)Cheers,JanFrom: [EMAIL PROTECTED]:[EMAIL PROTECTED] On Behalf Of Pat WalkerSent: Wednesday, 4 June 2008 1:29:PMTo: [EMAIL PROTECTED]: [LegacyUG] Help with Install password for Legacy 7.0 Free versionVery frustrating--I am a paid customer. I wanted to upgrade to the 7.0Deluxe from my 6.0 Deluxe. First I downloaded the free 7.0 version and thenpurchased the upgrade. In the meantime, I was told I would be emailed theinstall password (used to be family for 6.0) so I could at least play aroundwith the 7.0 standard.Al
Re: [LegacyUG] Version 7.0 - Great Job
HEAR,HEAR Great job to all at Millennia. - Original Message - From: Teresa Keough<mailto:[EMAIL PROTECTED]> To: LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com> Sent: Wednesday, June 04, 2008 7:34 PM Subject: Re: [LegacyUG] Version 7.0 - Great Job I usually lurk but needed to weigh in on this - First off, Jan - I hope all goes well for you with your test results - what you are facing is indeed the serious stuff of life. Second, the LUG received advance notification late afternoon Wednesday June 3 from Geoff that Version 7 was ready to download/purchase, something we have all been waiting for (some more patiently than others). I went to the site, reviewed the choices, made mine and shopped - everything on the site was clear and quite user-friendly (9:30 pm). Within 10 minutes I received via email a receipt and thanks for my purchase. Within 5 hours I received my password and instructions (2:00 am!). This morning when I went through my email I followed the instructions and everything went smoothly - all my customizations moved from Version 6 to 7 without any problem. Now I am up and running and able to play with the new version. Excellent job Millennia - I could not be more pleased. I am hoping you all get some well deserved rest soon. I am also hoping that some on this list get over themselves and their amazing sense of self importance or the sense that they know how to do everything better. Millennia is selling this product, they know their capabilities and time constraints. They can put the product out there and we can purchase or not on their terms - in many, if not all, instances when our purchases are made on line our credit cards are debited prior to receiving a product - I don't know why Wynthner is so aggrieved (not only in this instance but also a laundry list of "business issues" over the past month). Life is too short and most often the glass is half full! I have finally had enough of this second guessing of Millennia and I for one think you did an excellent job with your roll out. Enough already. - Original Message - From: "Wynthner" <[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>> To: mailto:LegacyUserGroup@legacyfamilytree.com>> Sent: Wednesday, June 04, 2008 8:35 AM Subject: Re: [LegacyUG] Help with Install password for Legacy 7.0 Free version Jan, sorry about your problems but If I purchase something and the charge hits my account today then I should be able to use the product today-PERIOD. If it takes 24 hours to process the e-mailed password then the account shouldn't be charged until that e-mail is sent-PERIOD Why the devil should they have use of my money for 24 hours when I can NOT use the product?? - Original Message From: Jan Roberts <[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>> To: LegacyUserGroup@legacyfamilytree.com<mailto:LegacyUserGroup@legacyfamilytree.com> Sent: Tuesday, June 3, 2008 11:49:16 PM Subject: RE: [LegacyUG] Help with Install password for Legacy 7.0 Free version Let’s get some perspective into this please! I am sick of all the whingers - and I know I am at risk of being ticked off for being off-topic, but it has got beyond a joke. I have been as keen as anyone else to get my hands on Version 7.0. 30 minutes ago I paid for Deluxe 7.0, and within 5 minutes I got confirmation of my order - along with a reminder of what was clearly spelled out on the website - that I would receive a separate email with download instructions and password by the end of the next working day (but probably sooner!) So I wait! The world is not going to come to an end because I don't have it this minute! In the whole scheme of things having to wait for the password is very, very minor. You see, I am waiting for results of a CT scan and liver biopsy to see if I do in fact have secondary cancer from the breast cancer I thought I had beaten for six years! Sort of makes waiting for a Legacy password pale into insignificance doesn't it! Millennium staff - thank you for a fantastic product at a fantastic price. I hope all the whingers have hard drive crashes! :-) Cheers, Jan From: [EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]> [mailto:[EMAIL PROTECTED] On Behalf Of Pat Walker Sent: Wednesday, 4 June 2008 1:29:PM To: LegacyUserGroup@LegacyFamilyTree.com<mailto:LegacyUserGroup@LegacyFamilyTree.com> Subject: [LegacyUG] Help with Install password for Legacy 7.0 Free version Very frustrating--I am a paid customer. I wanted to upgrade to the 7.0 Deluxe from my 6.0 Deluxe. First I downloaded the free 7.0 version and then purchased the upgrade. In the meantime, I was told I would be emailed the install p
Re: [LegacyUG] Version 7.0 - Great Job
I usually lurk but needed to weigh in on this - First off, Jan - I hope all goes well for you with your test results - what you are facing is indeed the serious stuff of life. Second, the LUG received advance notification late afternoon Wednesday June 3 from Geoff that Version 7 was ready to download/purchase, something we have all been waiting for (some more patiently than others). I went to the site, reviewed the choices, made mine and shopped - everything on the site was clear and quite user-friendly (9:30 pm). Within 10 minutes I received via email a receipt and thanks for my purchase. Within 5 hours I received my password and instructions (2:00 am!). This morning when I went through my email I followed the instructions and everything went smoothly - all my customizations moved from Version 6 to 7 without any problem. Now I am up and running and able to play with the new version. Excellent job Millennia - I could not be more pleased. I am hoping you all get some well deserved rest soon. I am also hoping that some on this list get over themselves and their amazing sense of self importance or the sense that they know how to do everything better. Millennia is selling this product, they know their capabilities and time constraints. They can put the product out there and we can purchase or not on their terms - in many, if not all, instances when our purchases are made on line our credit cards are debited prior to receiving a product - I don't know why Wynthner is so aggrieved (not only in this instance but also a laundry list of "business issues" over the past month). Life is too short and most often the glass is half full! I have finally had enough of this second guessing of Millennia and I for one think you did an excellent job with your roll out. Enough already. - Original Message - From: "Wynthner" <[EMAIL PROTECTED]> To: Sent: Wednesday, June 04, 2008 8:35 AM Subject: Re: [LegacyUG] Help with Install password for Legacy 7.0 Free version Jan, sorry about your problems but If I purchase something and the charge hits my account today then I should be able to use the product today-PERIOD. If it takes 24 hours to process the e-mailed password then the account shouldn't be charged until that e-mail is sent-PERIOD Why the devil should they have use of my money for 24 hours when I can NOT use the product?? - Original Message From: Jan Roberts <[EMAIL PROTECTED]> To: LegacyUserGroup@legacyfamilytree.com Sent: Tuesday, June 3, 2008 11:49:16 PM Subject: RE: [LegacyUG] Help with Install password for Legacy 7.0 Free version Let’s get some perspective into this please! I am sick of all the whingers - and I know I am at risk of being ticked off for being off-topic, but it has got beyond a joke. I have been as keen as anyone else to get my hands on Version 7.0. 30 minutes ago I paid for Deluxe 7.0, and within 5 minutes I got confirmation of my order - along with a reminder of what was clearly spelled out on the website - that I would receive a separate email with download instructions and password by the end of the next working day (but probably sooner!) So I wait! The world is not going to come to an end because I don't have it this minute! In the whole scheme of things having to wait for the password is very, very minor. You see, I am waiting for results of a CT scan and liver biopsy to see if I do in fact have secondary cancer from the breast cancer I thought I had beaten for six years! Sort of makes waiting for a Legacy password pale into insignificance doesn't it! Millennium staff - thank you for a fantastic product at a fantastic price. I hope all the whingers have hard drive crashes! :-) Cheers, Jan From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pat Walker Sent: Wednesday, 4 June 2008 1:29:PM To: LegacyUserGroup@LegacyFamilyTree.com Subject: [LegacyUG] Help with Install password for Legacy 7.0 Free version Very frustrating--I am a paid customer. I wanted to upgrade to the 7.0 Deluxe from my 6.0 Deluxe. First I downloaded the free 7.0 version and then purchased the upgrade. In the meantime, I was told I would be emailed the install password (used to be family for 6.0) so I could at least play around with the 7.0 standard. Alas, I got no such email and the recorded message on the Tech line (long since closed) had the OLD password. Does anyone know the new one for 7.0? I was hoping Legacy would keep up with their tech recorded messages--don't release 7.0 until you have that in place. Very frustrating to any customer, free or paying. thanks Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.Lega
[LegacyUG] Version 7.0
Any word on the release date of the next version? Allen Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
