Thanks to all of you knowledgeable folks that have helped me with this
issue. It has been resolved.
Sherry from Support got back with me very quickly (Thanks Sherry) and
suggested an uninstall and reinstall. I did that, and still had the same
problem. Then went to the site link provided by Dennis Kowallek (see
below). There I found a little diagnostic program for HTML help issues. It
was called MJ's Diagnostics. After running this little application, which
only took about 5 seconds, everything was working fine. My Legacy help
windows now work great! So this was a Windows issue after all. Thanks
again Dennis.
Dave
--------------------------------------------------
From: "Dennis M. Kowallek" <kowal...@iglou.com>
Sent: Thursday, May 07, 2009 8:14 PM
To: <LegacyUserGroup@legacyfamilytree.com>
Subject: Re: [LegacyUG] sudden crash
On Thu, 7 May 2009 19:50:06 -0400, "David Dearth" <deart...@hotmail.com>
wrote:
Yes, Legacy7.chm does run on its own, however, when I close it I get an
error "Microsoft HTML Help Executable has encountered a problem and needs
to
close". This is starting to sound more like a Windows issue.
Yes it does. Googling for "Microsoft HTML Help Executable has
encountered a problem and needs to close" I found this one:
http://www.pcreview.co.uk/forums/thread-615867.php
Good luck!
--
Dennis Kowallek (LTools)
http://zippersoftware.com/ltools
http://groups.yahoo.com/group/ltools
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