RE: [LegacyUG] charting re-install

2009-05-06 Thread David E. Damouth 


At 07:00 AM 5/6/2009, Syble Glasscock wrote:
I am on high speed, but I'm
confused, why would the original Legacy 7 go into Drive E as I specified
and then Charting go into a different drive
"C"?
The assumption is that your Charting program on C: is left over from some
earlier installation of an older version.
In this type of situation,  it pays to be fairly thorough and
heavy-handed in cleaning up the leftovers from the past and from botched
installation attempts *before* doing a new clean installation.
a:  Use the Window Control Panel  "Add or Remove
Programs" utility to remove any Legacy programs that appear in its
list.  This isn't perfect - sometimes old programs still exist
without having an entry in this list.
b:  Then do a global search for any files with "Legacy" in
the name.  If any of these found files are in a program installation
folder, go to that folder and see if it contains a program name something
like "uninstall.exe".  If you find such any such
Legacy-related uninstall programs, try to run them (double-click on the
file name).   
c:  Then using the results from the above search, manually move any
Legacy data files to a safe location where you can find them again if
needed, and delete any other files and folders with Legacy in the
name.
d:  After all the above is done,  run a good Registry cleanup
program.   I like the one in JV16

 but there are other good ones too.   This will remove,
among other things, all the orphaned Registry entries concerning the (now
non-existent) Legacy program.   It's a good idea to run a
registry cleaner a couple times year in any case.  It can help avoid
all sorts of obscure and hard-to-diagnose problems.
e:  Now you can download and install Legacy 7 with some assurance
that all will go well.  When the installer shows you *where* it will
install the new program, stop and think about where you really want it
installed, and change the install location if appropriate.  
You won't be asked separately abut Legacy Charting - that's all
predetermined and automatic.
And of course, before you do any of the above, make sure you have a
recent complete backup of everything on your computer that you care
about. 

/dave    Dave Damouth 
mailto:d...@damouth.com

www.damouth.com 




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RE: [LegacyUG] charting re-install

2009-05-06 Thread ronald ferguson 

Dave,
 
Syble's version on the disk is older that the current version on her drive, as 
I understand it.



Ron Ferguson

_

*New Tutorial* Create Standards Compliant CSS Pedigree web pages
http://www.fergys.co.uk/
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_






> Date: Wed, 6 May 2009 09:47:11 -0600
> To: LegacyUserGroup@legacyfamilytree.com
> From: d...@damouth.com
> Subject: RE: [LegacyUG] charting re-install
>
>
>
> At 01:22 AM 5/6/2009, ronald ferguson wrote:
>
> If you must install from the Disc
> you *must* uninstall first.
>
>
> And that's another Legacy bug. If the program won't install cleanly
> on top of an older version, any decent installer program will check for
> pre-existing installations and either offer to uninstall them
> automatically, or will halt and tell the user to manually uninstall them
> before restarting the installer.
>
>
>
> /dave Dave Damouth
>
>
> mailto:d...@damouth.com
>
>
> www.damouth.com
>
>
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RE: [LegacyUG] charting re-install

2009-05-06 Thread David E. Damouth 


At 01:22 AM 5/6/2009, ronald ferguson wrote:
If you must install from the Disc
you *must* uninstall first.
And that's another Legacy bug.  If the program won't install cleanly
on top of an older version, any decent installer program will check for
pre-existing installations and either offer to uninstall them
automatically, or will halt and tell the user to manually uninstall them
before restarting the installer.

/dave    Dave Damouth

mailto:d...@damouth.com

www.damouth.com




Legacy User Group guidelines:http://www.LegacyFamilyTree.com/Etiquette.aspArchived messages:http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/Online technical support: http://www.LegacyFamilyTree.com/Help.aspTo unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

RE: [LegacyUG] charting re-install

2009-05-06 Thread ronald ferguson 

That's not what I meant, Syble.
 
As I understand, you already have Legacy and Charting on different drives - 
hence my suggestion to uninstall both, before installing again.
 
Legacy Charting is incorporated into Legacy (delux) and installing Legacy on 
drive E should automatically install Legacy Charting in the E:/Legacy folder.



Ron Ferguson

_

*New Tutorial* Create Standards Compliant CSS Pedigree web pages
http://www.fergys.co.uk/
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_






> Date: Wed, 6 May 2009 06:00:50 -0700
> From: syble_...@yahoo.com
> Subject: RE: [LegacyUG] charting re-install
> To: LegacyUserGroup@legacyfamilytree.com
>
> I am on high speed, but I'm confused, why would the original Legacy 7 go into 
> Drive E as I specified and then Charting go into a different drive "C"?
>
>
>
> So, basically I need to make backups of my files and uninstall Legacy & 
> Charting, then when I reinstall, I will be given a "separate" options on 
> where to install Legacy and Charting?...That seems strange, looks like 
> charting would automatically go where Legacy is installed.
> Thanks,
>
> Syble Glasscock
> --- On Wed, 5/6/09, ronald ferguson wrote:
>
>
> From: ronald ferguson
> Subject: RE: [LegacyUG] charting re-install
> To: legacyusergroup@legacyfamilytree.com
> Date: Wednesday, May 6, 2009, 7:22 AM
>
>
>
> Syble,
>
> If you are not on Dial-up then you are best installing the full program from 
> the Legacy page. Personally, I would first save it to a convenient place, and 
> on running you can choose where to install the program. Legacy Charting is 
> part of Legacy Delux and installed with the program, in E:/Legacy - if that 
> is where you install Legacy (I have both on my E drive).
>
> Before installing it will be better to uninstall Legacy and Legacy Charting; 
> I'm not sure whether that is a separate uninstall or not.
>
> If you must install from the Disc you *must* uninstall first.
>
>
> Ron Ferguson
>
> _
>
> *New Tutorial* Create Standards Compliant CSS Pedigree web pages
> http://www.fergys.co.uk/
> View the Grimshaw Family Tree at:
> http://www.fergys.co.uk/Grimshaw/
> For The Fergusons of N.W. England See:
> http://myweb.tiscali.co.uk/fergys/
> _
>
>
>
>
>
> 
>> Date: Tue, 5 May 2009 19:10:49 -0700
>> From: syble_...@yahoo.com
>> Subject: [LegacyUG] charting re-install
>> To: LegacyUserGroup@legacyfamilytree.com
>>
>> I thank all who responded about the charting error message. My Legacy is 
>> installed on my main hard drive "E", but after checking "Legacy Charting" it 
>> is on "C" Drive. I ordered v. 7
> shortly after the release, and am now just trying to use the charting. I just 
> now put the Legacy CD in to check and see if I would have the option of just 
> installing "Charting", but nothing comes up about "Charting", is it inside 
> the "Legacy"?
>>
>> Obviously I have the latest update of Legacy, so don't know what would 
>> happen if I just proceed with installing Legacy from the CD since it would 
>> be an older version. I would appreciate your help in the matter.
>>
>> Syble Glasscock
>>
>>
>>
>>
>>
>>
>> Legacy User Group guidelines:
>>
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>>
>> Archived messages:
>>
>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>>
>> Online
> technical support: http://www.LegacyFamilyTree.com/Help.asp
>>
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
> _
> Beyond Hotmail — see what else you can do with Windows Live.
> http://clk..atdmt.com/UKM/go/134665375/direct/01/
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>
>
>
>
>
>
>
> Legacy User Group guidelines:
>
> http://www.LegacyFamilyTree.com/Etiq

RE: [LegacyUG] charting re-install

2009-05-06 Thread Syble Glasscock 
I am on high speed, but I'm confused, why would the original Legacy 7 go into 
Drive E as I specified and then Charting go into a different drive "C"?
 
So, basically I need to make backups of my files and uninstall Legacy & 
Charting, then when I reinstall, I will be given a "separate" options on where 
to install Legacy and Charting?...That seems strange, looks like charting would 
automatically go where Legacy is installed.
Thanks,
Syble Glasscock
--- On Wed, 5/6/09, ronald ferguson  wrote:


From: ronald ferguson 
Subject: RE: [LegacyUG] charting re-install
To: legacyusergroup@legacyfamilytree.com
Date: Wednesday, May 6, 2009, 7:22 AM



Syble,

If you are not on Dial-up then you are best installing the full program from 
the Legacy page. Personally, I would first save it to a convenient place, and 
on running you can choose where to install the program. Legacy Charting is part 
of Legacy Delux and installed with the program, in E:/Legacy - if that is where 
you install Legacy (I have both on my E drive).

Before installing it  will be better to uninstall Legacy and Legacy Charting; 
I'm not sure whether that is a separate uninstall or not.

If you must install from the Disc you *must* uninstall first.


Ron Ferguson

_

*New Tutorial* Create Standards Compliant CSS Pedigree web pages
http://www.fergys.co.uk/
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_






> Date: Tue, 5 May 2009 19:10:49 -0700
> From: syble_...@yahoo.com
> Subject: [LegacyUG] charting re-install
> To: LegacyUserGroup@legacyfamilytree.com
>
> I thank all who responded about the charting error message. My Legacy is 
> installed on my main hard drive "E", but after checking "Legacy Charting" it 
> is on "C" Drive. I ordered v. 7 shortly after the release, and am now just 
> trying to use the charting. I just now put the Legacy CD in to check and see 
> if I would have the option of just installing "Charting", but nothing comes 
> up about "Charting", is it inside the "Legacy"?
>
> Obviously I have the latest update of Legacy, so don't know what would happen 
> if I just proceed with installing Legacy from the CD since it would be an 
> older version. I would appreciate your help in the matter.
>
> Syble Glasscock
>
>
>
>
>
>
> Legacy User Group guidelines:
>
> http://www.LegacyFamilyTree.com/Etiquette.asp
>
> Archived messages:
>
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
_
Beyond Hotmail — see what else you can do with Windows Live.
http://clk.atdmt.com/UKM/go/134665375/direct/01/


Legacy User Group guidelines:
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp











Legacy User Group guidelines: 

   http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages: 

   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

RE: [LegacyUG] charting re-install

2009-05-06 Thread ronald ferguson 

Syble,
 
If you are not on Dial-up then you are best installing the full program from 
the Legacy page. Personally, I would first save it to a convenient place, and 
on running you can choose where to install the program. Legacy Charting is part 
of Legacy Delux and installed with the program, in E:/Legacy - if that is where 
you install Legacy (I have both on my E drive).

Before installing it  will be better to uninstall Legacy and Legacy Charting; 
I'm not sure whether that is a separate uninstall or not.
 
If you must install from the Disc you *must* uninstall first.


Ron Ferguson

_

*New Tutorial* Create Standards Compliant CSS Pedigree web pages
http://www.fergys.co.uk/
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_






> Date: Tue, 5 May 2009 19:10:49 -0700
> From: syble_...@yahoo.com
> Subject: [LegacyUG] charting re-install
> To: LegacyUserGroup@legacyfamilytree.com
>
> I thank all who responded about the charting error message. My Legacy is 
> installed on my main hard drive "E", but after checking "Legacy Charting" it 
> is on "C" Drive. I ordered v. 7 shortly after the release, and am now just 
> trying to use the charting. I just now put the Legacy CD in to check and see 
> if I would have the option of just installing "Charting", but nothing comes 
> up about "Charting", is it inside the "Legacy"?
>
> Obviously I have the latest update of Legacy, so don't know what would happen 
> if I just proceed with installing Legacy from the CD since it would be an 
> older version. I would appreciate your help in the matter.
>
> Syble Glasscock
>
>
>
>
>
>
> Legacy User Group guidelines:
>
> http://www.LegacyFamilyTree.com/Etiquette.asp
>
> Archived messages:
>
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
_
Beyond Hotmail — see what else you can do with Windows Live.
http://clk.atdmt.com/UKM/go/134665375/direct/01/


Legacy User Group guidelines:
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp