Re: [LegacyUG] Legacy Charting Problem
Right Click on the Legacy folder (c:\legacy) and Share it with All Users (don't know the exact English term because I'm using a Dutch OS). Evert 2009/6/30 Diane Szabo : > Ron, currently it isn't installed. Because of the error messages I deleted > it. But, it installed on my "C" drive. Should I have selected another > location? I do have an external drive to do that if it will work. My > Legacy Family file is installed on my "C" drive. (C:\Legacy\Legacy.exe) > > I appreciate your message. > Diane > > - Original Message - From: "ronald ferguson" > To: > Sent: Tuesday, June 30, 2009 7:55 AM > Subject: RE: [LegacyUG] Legacy Charting Problem > > > > Diane, > > Where are Legacy, Legacy Charting installed on your PC? > > > > Ron Ferguson > > _ > > Tutorials: Programme of adding videos commenced > http://www.fergys.co.uk/ > View the Grimshaw Family Tree at: > http://www.fergys.co.uk/Grimshaw/ > For The Fergusons of N.W. England See: > http://myweb.tiscali.co.uk/fergys/ > _ > > > > > > >> >> From: dianesz...@comcast.net >> To: LegacyUserGroup@legacyfamilytree.com >> Subject: [LegacyUG] Legacy Charting Problem >> Date: Tue, 30 Jun 2009 06:37:23 -0700 >> >> >> >> >> >> >> >> >> >> >> >> I submitted this problem on June 26 but have not had resolution as >> of right now. Can anyone help? >> >> >> >> I am still having problems with Legacy Charting. I deleted >> the program I had originally downloaded as instructed by Sherry, then >> closed all programs, then downloaded the program again from the Legacy >> home >> page. Here is what I receive after downloading: >> >> >> >> Access violation at address 00TDC414 in module legacy charting.exe. >> Read of address 000C. I clicked on OK, but then I got >> a second error message, this time reading: Access violation at address >> 008A41CF in module Legacy charting.exe Read of address 000C. >> >> >> >> As I told Sherry, I am using Vista on a 64-bit computer which is a >> new computer. Legacy Charting originally worked just fine on >> my 32-bit, Windows XP computer. Is the fact that I went from 32-bit to >> 64-bit the problem? If so, when will Legacy charting be compatible with my >> computer? >> >> >> >> Please advise. >> >> >> >> Diane Szabo >> >> >> > _ > With Windows Live, you can organise, edit, and share your photos. > http://clk.atdmt.com/UKM/go/134665338/direct/01/ > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy Charting Problem
Ron, currently it isn't installed. Because of the error messages I deleted it. But, it installed on my "C" drive. Should I have selected another location? I do have an external drive to do that if it will work. My Legacy Family file is installed on my "C" drive. (C:\Legacy\Legacy.exe) I appreciate your message. Diane - Original Message - From: "ronald ferguson" To: Sent: Tuesday, June 30, 2009 7:55 AM Subject: RE: [LegacyUG] Legacy Charting Problem Diane, Where are Legacy, Legacy Charting installed on your PC? Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: dianesz...@comcast.net To: LegacyUserGroup@legacyfamilytree.com Subject: [LegacyUG] Legacy Charting Problem Date: Tue, 30 Jun 2009 06:37:23 -0700 I submitted this problem on June 26 but have not had resolution as of right now. Can anyone help? I am still having problems with Legacy Charting. I deleted the program I had originally downloaded as instructed by Sherry, then closed all programs, then downloaded the program again from the Legacy home page. Here is what I receive after downloading: Access violation at address 00TDC414 in module legacy charting.exe. Read of address 000C. I clicked on OK, but then I got a second error message, this time reading: Access violation at address 008A41CF in module Legacy charting.exe Read of address 000C. As I told Sherry, I am using Vista on a 64-bit computer which is a new computer. Legacy Charting originally worked just fine on my 32-bit, Windows XP computer. Is the fact that I went from 32-bit to 64-bit the problem? If so, when will Legacy charting be compatible with my computer? Please advise. Diane Szabo _ With Windows Live, you can organise, edit, and share your photos. http://clk.atdmt.com/UKM/go/134665338/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy Charting Problem
You probably have Charting installed to a folder you have no access to. Sherry posted instructions how to solve these problem a few days ago, but I don't remember in which thread. Evert 2009/6/30 Diane Szabo : > I submitted this problem on June 26 but have not had resolution as of right > now. Can anyone help? > > I am still having problems with Legacy Charting. I deleted the program I > had originally downloaded as instructed by Sherry, then closed all programs, > then downloaded the program again from the Legacy home page. Here is what I > receive after downloading: > > Access violation at address 00TDC414 in module legacy charting.exe. Read of > address 000C. I clicked on OK, but then I got a second error message, > this time reading: Access violation at address 008A41CF in module Legacy > charting.exe Read of address 000C. > > As I told Sherry, I am using Vista on a 64-bit computer which is a new > computer. Legacy Charting originally worked just fine on my 32-bit, > Windows XP computer. Is the fact that I went from 32-bit to 64-bit the > problem? If so, when will Legacy charting be compatible with my computer? > > Please advise. > > Diane Szabo > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy Charting Problem
Diane, Where are Legacy, Legacy Charting installed on your PC? Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ > From: dianesz...@comcast.net > To: LegacyUserGroup@legacyfamilytree.com > Subject: [LegacyUG] Legacy Charting Problem > Date: Tue, 30 Jun 2009 06:37:23 -0700 > > > > > > > > > > > > I submitted this problem on June 26 but have not had resolution as > of right now. Can anyone help? > > > > I am still having problems with Legacy Charting. I deleted > the program I had originally downloaded as instructed by Sherry, then > closed all programs, then downloaded the program again from the Legacy home > page. Here is what I receive after downloading: > > > > Access violation at address 00TDC414 in module legacy charting.exe. > Read of address 000C. I clicked on OK, but then I got > a second error message, this time reading: Access violation at address > 008A41CF in module Legacy charting.exe Read of address 000C. > > > > As I told Sherry, I am using Vista on a 64-bit computer which is a > new computer. Legacy Charting originally worked just fine on > my 32-bit, Windows XP computer. Is the fact that I went from 32-bit to > 64-bit the problem? If so, when will Legacy charting be compatible with my > computer? > > > > Please advise. > > > > Diane Szabo > > > _ With Windows Live, you can organise, edit, and share your photos. http://clk.atdmt.com/UKM/go/134665338/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy Charting Problem
congratulations - Original Message - From: "Kathy Westlake" To: Sent: Wednesday, January 14, 2009 10:52 AM Subject: [LegacyUG] Legacy Charting Problem Thank you to all who offered suggestions. I saved the file to my hard drive and fixed the problem. Kathy Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.176 / Virus Database: 270.10.7/1893 - Release Date: 1/14/2009 6:59 AM Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy Charting Problem
Did you change the location of the pics ? General Help > Folder locations > image folder Tim Rosenlof - Original Message - From: "Kathy Westlake" To: Sent: Wednesday, January 14, 2009 7:29 AM Subject: RE: [LegacyUG] Legacy Charting Problem I didn't have a chance to make or save the chart. The photos I wish to use in the chart are saved on a memory stick which is inserted. When I click on a chart I get the error message. I was able to print and save the round chart which does not have photos. Should I move the photos to my hard drive? Kathy Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy Charting Problem
You could try to save the photos to a folder on the same drive as the chart to see if that makes any difference. Evert 2009/1/14 Kathy Westlake : > I didn't have a chance to make or save the chart. The photos I wish to use > in the chart are saved on a memory stick which is inserted. When I click on > a chart I get the error message. I was able to print and save the round > chart which does not have photos. Should I move the photos to my hard drive? > > Kathy > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy Charting Problem
Kathy, It's certainly worth trying - if there are a lot I'd just try it with one first. Ron Ferguson _ Now completely revised http://www.fergys.co.uk View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ > From: kw.tur...@rogers.com > To: LegacyUserGroup@legacyfamilytree.com > Subject: RE: [LegacyUG] Legacy Charting Problem > Date: Wed, 14 Jan 2009 09:29:59 -0500 > > I didn't have a chance to make or save the chart. The photos I wish to use > in the chart are saved on a memory stick which is inserted. When I click on > a chart I get the error message. I was able to print and save the round > chart which does not have photos. Should I move the photos to my hard drive? > > Kathy > > > _ Are you a PC? Upload your PC story and show the world http://clk.atdmt.com/UKM/go/122465942/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy Charting Problem
I didn't have a chance to make or save the chart. The photos I wish to use in the chart are saved on a memory stick which is inserted. When I click on a chart I get the error message. I was able to print and save the round chart which does not have photos. Should I move the photos to my hard drive? Kathy Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy Charting Problem
Was that chart saved to a removable drive? Is that drive still connected to your computer? Evert 2009/1/14 Kathy Westlake : > Legacy charting was working fine until this AM. I am getting this error > message when I try to open a chart: > > > > "Exception Processing Message c013 Parameters 75b6bf7c 4 75b6bf7c > 75b6bf7c > > > > I have closed out and restarted the computer however no success. Does > anyone have any helpful suggestions? > > > > > > Kathy > > Legacy User Group guidelines: >http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: >http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
