RE: [LegacyUG] Master Location List help
Thank you Brian, Yes the mapping started working again last night (10 Nov 2009) and is still working. It does appear that it was a problem on the BING end. Thank you for your assistance, Charles E. Apple -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Brian/Support Sent: Wednesday, November 11, 2009 6:05 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Master Location List help Yesterday I added a problem report to our tracking system since I could duplicate this. Today the mapping seems to work as it should. I "think" the problem was on the BING end of the mapping. Charles, is mapping working for you now? Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Charles Apple wrote: > I have been cleaning up my Master Location list. Previously, when I > selected a location the Map would automatically zoom to that location, > with a Large Red push pin pointing to the Lat. And Long. For the location. > > For some reason that has stopped. When I select a location, the map > remains static, regardless of the location, and the Large Red push pin > has disappeared. > > How can I correct this? > > Just in case, I am using Legacy 7.0 Deluxe, on Windows XP Pro. And > IE8.0 > > Thanks > > Charles Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Master Location List help
Yesterday I added a problem report to our tracking system since I could duplicate this. Today the mapping seems to work as it should. I "think" the problem was on the BING end of the mapping. Charles, is mapping working for you now? Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Charles Apple wrote: I have been cleaning up my Master Location list. Previously, when I selected a location the Map would automatically zoom to that location, with a Large Red push pin pointing to the Lat. And Long. For the location. For some reason that has stopped. When I select a location, the map remains static, regardless of the location, and the Large Red push pin has disappeared. How can I correct this? Just in case, I am using Legacy 7.0 Deluxe, on Windows XP Pro. And IE8.0 Thanks Charles Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Master Location List help
Charles, The problem you reported has been tested and is confirmed. A report has been recorded in our problem tracking system so this can be fixed. Thank you for helping us make Legacy a better program for everyone. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Charles Apple wrote: I have been cleaning up my Master Location list. Previously, when I selected a location the Map would automatically zoom to that location, with a Large Red push pin pointing to the Lat. And Long. For the location. For some reason that has stopped. When I select a location, the map remains static, regardless of the location, and the Large Red push pin has disappeared. How can I correct this? Just in case, I am using Legacy 7.0 Deluxe, on Windows XP Pro. And IE8.0 Thanks Charles Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Master Location List help
Peter Godbold wrote: Having the same problems with Master Location Maps and the Plot Locations facilities as described by others, problems which appear to have started within the last few days. As noted by Jenny, the first time I enter the Master Locations List from an existing, geo-coded location, the map displays correctly, but if I then highlight any other Master Location entry, nothing happens in the map display even if it is a geo-coded entry. There do not appear to be any problems using Bing from the web browser interface at the moment. Peter Godbold I have also noted a new difficulty with the mapping feature. From the symptoms I would suspect that Bing has stopped honoring mag requests from Legacy software, possibly blacklisting Legacy. I would hope that the programmers have already been in contact with Bing regarding this matter. -- Gene Y. http://myyoungs.atspace.com/index.htm Researching Young, Zies, Harer & Cox with Legacy Family Tree Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Master Location List help
Having the same problems with Master Location Maps and the Plot Locations facilities as described by others, problems which appear to have started within the last few days. As noted by Jenny, the first time I enter the Master Locations List from an existing, geo-coded location, the map displays correctly, but if I then highlight any other Master Location entry, nothing happens in the map display even if it is a geo-coded entry. There do not appear to be any problems using Bing from the web browser interface at the moment. Peter Godbold - Original Message - From: "Jenny M Benson" To: Sent: Tuesday, November 10, 2009 8:00 PM Subject: Re: [LegacyUG] Master Location List help Brian L. Lightfoot wrote Suddenly last week, I noticed the map working as expected regardless of how I got to the Master Location List. I know Microsoft was having some problems with the roll-out of Bing and I just figured those problems were continuing until last week. As it stands right now, the Bing map feature is working perfectly. No complaints here. Some complaint here! There is no movement of the map when in Master Location List view, so if I enter from the Master List icon and select a place which has already had Lat & Long entered the map doesn't "go there". If I select a place which doesn't have the Lat & Long entered, the map doesn't "go there." If I click the arrow by the Location field from an Individual's screen, the map will "go there" if the Lat & Long are entered, but nothing happens if there is no Lat & Long already entered. Having accessed the Master Location List via a location which has Lat & Long, if I right-click to re-position the pin nothing happens (the pin doesn't move), but if I close that screen and then go back in I find that the pin as been re-positioned. Similarly, if I enter a new location, and enter the Lat & Long, it doesn't appear on the map but if I close the screen and go back in the pin has been positioned. -- Jenny M Benson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Master Location List help
Brian L. Lightfoot wrote Suddenly last week, I noticed the map working as expected regardless of how I got to the Master Location List. I know Microsoft was having some problems with the roll-out of Bing and I just figured those problems were continuing until last week. As it stands right now, the Bing map feature is working perfectly. No complaints here. Some complaint here! There is no movement of the map when in Master Location List view, so if I enter from the Master List icon and select a place which has already had Lat & Long entered the map doesn't "go there". If I select a place which doesn't have the Lat & Long entered, the map doesn't "go there." If I click the arrow by the Location field from an Individual's screen, the map will "go there" if the Lat & Long are entered, but nothing happens if there is no Lat & Long already entered. Having accessed the Master Location List via a location which has Lat & Long, if I right-click to re-position the pin nothing happens (the pin doesn't move), but if I close that screen and then go back in I find that the pin as been re-positioned. Similarly, if I enter a new location, and enter the Lat & Long, it doesn't appear on the map but if I close the screen and go back in the pin has been positioned. -- Jenny M Benson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Master Location List help
Sherry, Bing Maps seems to be working fine for me (finds locations and gives directions) but I'm having the same problems as the others from within Legacy on both my XP desktop and Vista laptop (using IE8 on both). I've never had a problem with mapping before this. Linda M. On Tue, Nov 10, 2009 at 12:33 AM, Sherry/Support wrote: > > I think you’ve hit on it, Todd. Legacy’s mapping calls up Bing (was Virtual > Earth) and if there are problems with that website, you'll encounter > problems using the mapping in Legacy. > > If you're having problems with Legacy's mapping, go directly to Bing/Virtual > Earth and see if there are problems on the MS website. > http://www.bing.com/maps/ > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > supp...@legacyfamilytree.com > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous correspondence. > Thanks. > > > Original Message- > > From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf > Of T. A. Halpern > Sent: Monday, November 09, 2009 7:56 PM > To: legacyusergroup@legacyfamilytree.com > Subject: RE: [LegacyUG] Master Location List help > > I am having the same problem. After using Legacy 7.0 Deluxe for the past > four months (running it with XP/SP-2 and IE8) with no mapping-function > problems, today I found that the mapping function no longer works. The > symtoms are the same as described below by Charles Apple and also as > reported today on the user group by Kay Fordham. I am wondering if > something changed in the Bing mapping resource that rendered Legacy's map > function inoperable? > > Todd > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Master Location List help
I think youve hit on it, Todd. Legacys mapping calls up Bing (was Virtual Earth) and if there are problems with that website, you'll encounter problems using the mapping in Legacy. If you're having problems with Legacy's mapping, go directly to Bing/Virtual Earth and see if there are problems on the MS website. http://www.bing.com/maps/ Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of T. A. Halpern Sent: Monday, November 09, 2009 7:56 PM To: legacyusergroup@legacyfamilytree.com Subject: RE: [LegacyUG] Master Location List help I am having the same problem. After using Legacy 7.0 Deluxe for the past four months (running it with XP/SP-2 and IE8) with no mapping-function problems, today I found that the mapping function no longer works. The symtoms are the same as described below by Charles Apple and also as reported today on the user group by Kay Fordham. I am wondering if something changed in the Bing mapping resource that rendered Legacy's map function inoperable? Todd Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Master Location List help
Interesting. I seem to be on the exact opposite end of the current mapping problems (or lack thereof). Prior to last week, if I got to the Master Location List by using the blue triangle thingie next to a location from the Individual's Information window (or Marriage Information), the map would never come up. However, if I used the menu item, View/Master lists/Location, then the map would come up. The difference is that getting to the Master Location list from the menu would start with the topmost blank item selected. From there, I could select any location and the map would zoom to that location as expected. I figured it was a bug that would eventually be addressed. Suddenly last week, I noticed the map working as expected regardless of how I got to the Master Location List. I know Microsoft was having some problems with the roll-out of Bing and I just figured those problems were continuing until last week. As it stands right now, the Bing map feature is working perfectly. No complaints here. Brian in CA -Original Message- From: Laurence E Stephenson [mailto:laurencestephen...@gmail.com] Sent: Monday, November 09, 2009 7:32 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Master Location List help 2009/11/10 Charles Apple : > I have been cleaning up my Master Location list. Previously, when I selected > a location the Map would automatically zoom to that location, with a Large > Red push pin pointing to the Lat. And Long. For the location. > > For some reason that has stopped. When I select a location, the map remains > static, regardless of the location, and the Large Red push pin has > disappeared. > > How can I correct this? > > Just in case, I am using Legacy 7.0 Deluxe, on Windows XP Pro. And IE8.0 > > Thanks > > Charles > > > I find the Mapping in Legacy atrocious sometimes it works and other times it doesn't. How come Rootsweb doesn't have these problems with there maping -- Regards, Laurence E Stephenson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Master Location List help
I am having the same problem. After using Legacy 7.0 Deluxe for the past four months (running it with XP/SP-2 and IE8) with no mapping-function problems, today I found that the mapping function no longer works. The symtoms are the same as described below by Charles Apple and also as reported today on the user group by Kay Fordham. I am wondering if something changed in the Bing mapping resource that rendered Legacy's map function inoperable? Todd > Date: Tue, 10 Nov 2009 14:31:36 +1100 > Subject: Re: [LegacyUG] Master Location List help > From: laurencestephen...@gmail.com > To: LegacyUserGroup@legacyfamilytree.com > > 2009/11/10 Charles Apple : > > I have been cleaning up my Master Location list. Previously, when I selected > > a location the Map would automatically zoom to that location, with a Large > > Red push pin pointing to the Lat. And Long. For the location. > > > > For some reason that has stopped. When I select a location, the map remains > > static, regardless of the location, and the Large Red push pin has > > disappeared. > > > > How can I correct this? > > > > Just in case, I am using Legacy 7.0 Deluxe, on Windows XP Pro. And IE8.0 > > > > Thanks > > > > Charles _ Hotmail: Trusted email with powerful SPAM protection. http://clk.atdmt.com/GBL/go/177141665/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Master Location List help
2009/11/10 Laurence E Stephenson : > > > I find the Mapping in Legacy atrocious sometimes it works and other > times it doesn't. > How come Rootsweb doesn't have these problems with there maping > > > Make that Rootsmagic. Sorry -- Regards, Laurence E Stephenson http://mc2.vicnet.net.au/home/lauries/web/index.html I am Researching:- Butcher..Stroud, Gloucestershire, England ButtigiegTripoli, Libya Fortune..Berwickshire, Scotland Garlick...Liverpool, Lancashire, England Mee...Kilflyn, Limerick, Ireland (Palatine) PayneWashingborough, Lincolnshire, England Ritchie...Bonhill, Dunbartonshire, Scotland StephensonPickering, Yorkshire, England Wittick.. ...(Convict) Walsall, Staffordshire, England Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Master Location List help
2009/11/10 Charles Apple : > I have been cleaning up my Master Location list. Previously, when I selected > a location the Map would automatically zoom to that location, with a Large > Red push pin pointing to the Lat. And Long. For the location. > > For some reason that has stopped. When I select a location, the map remains > static, regardless of the location, and the Large Red push pin has > disappeared. > > How can I correct this? > > Just in case, I am using Legacy 7.0 Deluxe, on Windows XP Pro. And IE8.0 > > Thanks > > Charles > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp I find the Mapping in Legacy atrocious sometimes it works and other times it doesn't. How come Rootsweb doesn't have these problems with there maping -- Regards, Laurence E Stephenson http://mc2.vicnet.net.au/home/lauries/web/index.html I am Researching:- Butcher..Stroud, Gloucestershire, England ButtigiegTripoli, Libya Fortune..Berwickshire, Scotland Garlick...Liverpool, Lancashire, England Mee...Kilflyn, Limerick, Ireland (Palatine) PayneWashingborough, Lincolnshire, England Ritchie...Bonhill, Dunbartonshire, Scotland StephensonPickering, Yorkshire, England Wittick.. ...(Convict) Walsall, Staffordshire, England Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
