Re: [LegacyUG] Hello from MyHeritage + 2 unique offers
Yes there is. It is the second paragraph on the link It states the following right on the offer site!!! "This offer includes a *Price Lock Guarantee:* the subscription price will never increase in the future." On Mon, Sep 11, 2017 at 5:15 PM, marion wimsett <2wi...@gmail.com> wrote: > > >>> I appreciate that the price lock was mentioned in the email but when I >>> clicked on the link there was absolutely nothing in the sign up form that >>> said this would remain price locked for the rest of time. I have become >>> very suspicious where this is concerned - have been caught out too many >>> times where it eventually comes back as "no where in your agreement to >>> purchase does it state that" hence my question and my reluctance to accept. >>> >> Marion > >> >>> On Mon, Sep 4, 2017 at 3:22 PM, JoAnne Flynn wrote: >>> Sign up using a different email and credit card how would they know Josie Flynn 703 628-2100 <(703)%20628-2100> jflyn...@aol.com On Sep 4, 2017, at 5:33 PM, Anne Hildrum wrote: Well one way is to cancel the subscription, and most likely they will come up with a better deal. I know several people who have done that, and MH wants them back and give them a better offer. Anne *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com ] *On Behalf Of *Wendy Edwards *Sent:* Monday, September 4, 2017 10:15 PM *To:* legacyusergroup@legacyusers.com *Subject:* Re: [LegacyUG] Hello from MyHeritage + 2 unique offers Easy - basic economics. The reason that My Heritage is making this special offer is to grow their market. They already have subscribers, who, at least the vast majority, don't need cossetting to remain. Exisiting customers are unlikely to put themselves through the difficulty and time of creating new accounts. The way for My Heritage to make more money is with new customers, not giving money away via special deals to existing ones. *Sent:* Tuesday, September 05, 2017 at 4:16 AM *From:* "Rick Koelz" *To:* "Legacy User Group" *Subject:* Re: [LegacyUG] Hello from MyHeritage + 2 unique offers *Don't miss your chance to get this exclusive low price for Legacy Family Tree users!* This limited time offer will expire on September 10, 2017! ** Eligible for new MyHeritage paying subscribers only* It always ticks me off when *EXISTING, LOYAL* customers are exempt from special deals. Should I cancel my current subscription and wait until the 9th and sign up for this deal? Or should I delete my current MyHeritage account and tree and sign up with a new identification -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/ mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/ mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >>> >> -- >> >> LegacyUserGroup mailing list >> LegacyUserGroup@legacyusers.com >> To manage your subscription and unsubscribe http://legacyusers.com/ >> mailman/listinfo/legacyusergroup_legacyusers.com >> Archives at: >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> > > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > To manage your subscription and unsubscribe http://legacyusers.com/ > mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Re: [LegacyUG] Hello from MyHeritage + 2 unique offers
Plus on the website link it says good until the 18th. On Mon, Sep 11, 2017 at 5:05 PM, Vivian Gullickson White wrote: > I don't know why people ASSUME that they can't get the deal because they > already have a subscription. I called and asked and got it. I didn't have > to sign up with a new name, or cancel, or anything. It was easy and they > were nice as pie. > > Secondly, the price lock mention was in the email. It states > > "PLUS: Those who subscribe before Sunday night, September 10, will enjoy > a *Price-Lock Guarantee*. For as long as you keep the subscription, the > price will remain 50% discounted and will never increase in the future. > This is a unique offer that MyHeritage is giving *only* to Legacy users > and webinar viewers." > > When you click on the link, it brings you to MyHeritage and the last > sentence on the second paragragh says very clearly that the price is > locked. https://www.myheritage.com/partner/LegacyFamilyTreeCompleteSep17? > utm_source=partner_legacy&utm_medium=email&utm_campaign= > legacy_summer_offer&utm_content=complete > > > On Mon, Sep 4, 2017 at 3:22 PM, JoAnne Flynn wrote: > >> Sign up using a different email and credit card how would they know >> >> Josie Flynn >> 703 628-2100 <(703)%20628-2100> >> jflyn...@aol.com >> >> On Sep 4, 2017, at 5:33 PM, Anne Hildrum wrote: >> >> Well one way is to cancel the subscription, and most likely they will >> come up with a better deal. >> >> I know several people who have done that, and MH wants them back and give >> them a better offer. >> >> >> >> Anne >> >> >> >> *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com >> ] *On Behalf Of *Wendy Edwards >> *Sent:* Monday, September 4, 2017 10:15 PM >> *To:* legacyusergroup@legacyusers.com >> *Subject:* Re: [LegacyUG] Hello from MyHeritage + 2 unique offers >> >> >> >> Easy - basic economics. >> >> >> >> The reason that My Heritage is making this special offer is to grow their >> market. They already have subscribers, who, at least the vast majority, >> don't need cossetting to remain. Exisiting customers are unlikely to put >> themselves through the difficulty and time of creating new accounts. >> >> >> >> The way for My Heritage to make more money is with new customers, not >> giving money away via special deals to existing ones. >> >> *Sent:* Tuesday, September 05, 2017 at 4:16 AM >> *From:* "Rick Koelz" >> *To:* "Legacy User Group" >> *Subject:* Re: [LegacyUG] Hello from MyHeritage + 2 unique offers >> >> *Don't miss your chance to get this exclusive low price for Legacy Family >> Tree users!* This limited time offer will expire on September 10, 2017! >> ** Eligible for new MyHeritage paying subscribers only* >> >> >> >> It always ticks me off when *EXISTING, LOYAL* customers are exempt from >> special deals. >> >> Should I cancel my current subscription and wait until the 9th and sign >> up for this deal? Or should I delete my current MyHeritage account and tree >> and sign up with a new identification >> -- >> >> LegacyUserGroup mailing list >> LegacyUserGroup@legacyusers.com >> To manage your subscription and unsubscribe >> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com >> Archives at: >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> >> -- >> >> LegacyUserGroup mailing list >> LegacyUserGroup@legacyusers.com >> To manage your subscription and unsubscribe >> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com >> Archives at: >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> >> > -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Re: [LegacyUG] Hello from MyHeritage + 2 unique offers
I don't know why people ASSUME that they can't get the deal because they already have a subscription. I called and asked and got it. I didn't have to sign up with a new name, or cancel, or anything. It was easy and they were nice as pie. Secondly, the price lock mention was in the email. It states "PLUS: Those who subscribe before Sunday night, September 10, will enjoy a *Price-Lock Guarantee*. For as long as you keep the subscription, the price will remain 50% discounted and will never increase in the future. This is a unique offer that MyHeritage is giving *only* to Legacy users and webinar viewers." When you click on the link, it brings you to MyHeritage and the last sentence on the second paragragh says very clearly that the price is locked. https://www.myheritage.com/partner/LegacyFamilyTreeCompleteSep17?utm_source=partner_legacy&utm_medium=email&utm_campaign=legacy_summer_offer&utm_content=complete On Mon, Sep 4, 2017 at 3:22 PM, JoAnne Flynn wrote: > Sign up using a different email and credit card how would they know > > Josie Flynn > 703 628-2100 <(703)%20628-2100> > jflyn...@aol.com > > On Sep 4, 2017, at 5:33 PM, Anne Hildrum wrote: > > Well one way is to cancel the subscription, and most likely they will come > up with a better deal. > > I know several people who have done that, and MH wants them back and give > them a better offer. > > > > Anne > > > > *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com > ] *On Behalf Of *Wendy Edwards > *Sent:* Monday, September 4, 2017 10:15 PM > *To:* legacyusergroup@legacyusers.com > *Subject:* Re: [LegacyUG] Hello from MyHeritage + 2 unique offers > > > > Easy - basic economics. > > > > The reason that My Heritage is making this special offer is to grow their > market. They already have subscribers, who, at least the vast majority, > don't need cossetting to remain. Exisiting customers are unlikely to put > themselves through the difficulty and time of creating new accounts. > > > > The way for My Heritage to make more money is with new customers, not > giving money away via special deals to existing ones. > > *Sent:* Tuesday, September 05, 2017 at 4:16 AM > *From:* "Rick Koelz" > *To:* "Legacy User Group" > *Subject:* Re: [LegacyUG] Hello from MyHeritage + 2 unique offers > > *Don't miss your chance to get this exclusive low price for Legacy Family > Tree users!* This limited time offer will expire on September 10, 2017! > ** Eligible for new MyHeritage paying subscribers only* > > > > It always ticks me off when *EXISTING, LOYAL* customers are exempt from > special deals. > > Should I cancel my current subscription and wait until the 9th and sign up > for this deal? Or should I delete my current MyHeritage account and tree > and sign up with a new identification > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > To manage your subscription and unsubscribe http://legacyusers.com/ > mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > To manage your subscription and unsubscribe http://legacyusers.com/ > mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Re: [LegacyUG] Locations database
It's not Legacy, it's the locations database. On Tue, Dec 22, 2015 at 5:28 PM, Cathy Pinner wrote: > Have you read the suggestions in the Legacy Help Centre? > http://support.legacyfamilytree.com/ > If they don't help I suggest you email support. > > Cathy > > > Vivian Gullickson White wrote: > > > I am unable to install the locations DB on Windows 10. I get an error > message that says "This app cannot run on your PC. To find a verson > that will run on your machine, check with the software publisher". I > have a brand new Acer laptop. I have tried running as admin and used > all the troubleshouting emulating as far back as XP. Does anyone have > any suggestions? > > Vivian Gullickson White > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://support.legacyfamilytree.com > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
[LegacyUG] Locations database
I am unable to install the locations DB on Windows 10. I get an error message that says "This app cannot run on your PC. To find a verson that will run on your machine, check with the software publisher". I have a brand new Acer laptop. I have tried running as admin and used all the troubleshouting emulating as far back as XP. Does anyone have any suggestions? Vivian Gullickson White Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Clicking and/or right clicking is getting "MORE" than annoying
OK, Strange you should ask but I have a brand new mouse. The problem existed with both mice. It ONLY happens in Legacy 8 since the upgrade. I am going back to Legacy 7 or will find another program that works. I am impatient (as you can tell) but otherwise nice :) I worked in the computer industry for years maintaining and building systems for lawfirms. I have a little savvy. Vivian On Tue, Jun 3, 2014 at 3:06 PM, Vivian Gullickson White wrote: > No, that is not the case. I have been a Legacy user since the very > beginning and I am very familiar with the way the program works. If you > look back a few days ago when I first wrote about it, others are having the > same problem. I cannot click to add a child, but must use the down menu, I > cannot disconnect a child by clicking, I must use the little icon. Now I > cannot add a source by clicking on a source icon. There is a problem with > the new version of Legacy. I have no trouble with Legacy 7, so I do know > how to click. Also with a database of over 55,000 people I am definitely > sure I learned how to click along the way. > > I guess I sound crabby, sorry > Vivian Gullickson White > > > On Tue, Jun 3, 2014 at 2:31 PM, Michele/Support < > mich...@legacyfamilytree.com> wrote: > >> Vivian, >> >> I am just now logging into the LUG list. I am not having the problem >> that you are having. I click one time no matter what screen I am on. I >> just now tested it out to make sure that I wasn’t just not noticing the >> problem but I can click my way around with one click. If you are having >> any sort of lag time from when you click until the window opens then you >> might be clicking more than once thinking that the first click didn’t do >> the trick. >> >> >> >> I am using the latest build of Legacy (.427) on a Windows 8 computer. >> >> >> >> >> >> Michele >> >> Technical Support >> >> mich...@legacyfamilytree.com >> >> www.LegacyFamilyTree.com >> >> >> >> *From:* Vivian Gullickson White [mailto:vwhit...@gmail.com] >> *Sent:* Tuesday, June 3, 2014 5:12 PM >> *To:* legacyusergroup@LegacyUsers.com >> *Subject:* [LegacyUG] Clicking and/or right clicking is getting "MORE" >> than annoying >> >> >> >> Today I am clicking on the source icon until my finger wore out. I think >> I will go back to Legacy 7 until this gets fixed or addressed. I know that >> I am not the only one. It also seems strange that none of the Legecy folks >> like Sherry, etc. responded to the last posting regarding the clicking >> problem. It really is frustrating. >> >> Vivian Gullickson White >> >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and >> on our blog (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and >> on our blog (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Clicking and/or right clicking is getting "MORE" than annoying
No, that is not the case. I have been a Legacy user since the very beginning and I am very familiar with the way the program works. If you look back a few days ago when I first wrote about it, others are having the same problem. I cannot click to add a child, but must use the down menu, I cannot disconnect a child by clicking, I must use the little icon. Now I cannot add a source by clicking on a source icon. There is a problem with the new version of Legacy. I have no trouble with Legacy 7, so I do know how to click. Also with a database of over 55,000 people I am definitely sure I learned how to click along the way. I guess I sound crabby, sorry Vivian Gullickson White On Tue, Jun 3, 2014 at 2:31 PM, Michele/Support < mich...@legacyfamilytree.com> wrote: > Vivian, > > I am just now logging into the LUG list. I am not having the problem that > you are having. I click one time no matter what screen I am on. I just > now tested it out to make sure that I wasn’t just not noticing the problem > but I can click my way around with one click. If you are having any sort > of lag time from when you click until the window opens then you might be > clicking more than once thinking that the first click didn’t do the trick. > > > > I am using the latest build of Legacy (.427) on a Windows 8 computer. > > > > > > Michele > > Technical Support > > mich...@legacyfamilytree.com > > www.LegacyFamilyTree.com > > > > *From:* Vivian Gullickson White [mailto:vwhit...@gmail.com] > *Sent:* Tuesday, June 3, 2014 5:12 PM > *To:* legacyusergroup@LegacyUsers.com > *Subject:* [LegacyUG] Clicking and/or right clicking is getting "MORE" > than annoying > > > > Today I am clicking on the source icon until my finger wore out. I think I > will go back to Legacy 7 until this gets fixed or addressed. I know that I > am not the only one. It also seems strange that none of the Legecy folks > like Sherry, etc. responded to the last posting regarding the clicking > problem. It really is frustrating. > > Vivian Gullickson White > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
[LegacyUG] Clicking and/or right clicking is getting "MORE" than annoying
Today I am clicking on the source icon until my finger wore out. I think I will go back to Legacy 7 until this gets fixed or addressed. I know that I am not the only one. It also seems strange that none of the Legecy folks like Sherry, etc. responded to the last posting regarding the clicking problem. It really is frustrating. Vivian Gullickson White Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Right clicking or clicking
Perhaps that is the problem. It is rather unfortunate as I do love Legacy and the interface. I would rather go back to Version 7 which worked quickly and smoothly. I don't even mind using the menu buttons if I have to. I have gotten quite used to using the button for adding children when I used to just click or right click, but cannot do that for disconnecting children or spouses. It is most frustrating having to click a dozen times or more waiting and wondering if it will work. Hopefully one of the smart Legacy techs will come up with a solution. Oh yes, I compact and run file maintenance almost daily. Thanks, Vivian On Wed, May 28, 2014 at 9:04 PM, Jay 1FamilyTree <1familytree@gmail.com>wrote: > Well I have been thinking I needed to upgrade my own I5 Processor to an > i7 > and I have a smaller Database than you at 156,332 KB. > But I also have 16 GB of RAM. > > I have always loved Legacy for it's response time, even when handling my > database of over 225,000 persons. > > Maybe one of the Legacy Support personnel will have some advice for us or > possibly even some additional indexing that could be added to our database, > > I renumber any RIN and MRIN every day as well as file check every day, and > compact the database once a week. > > The file check will re-index the lists, which will help if you have added > a lot of people since the last time you did a file check. > > So, probably like myself, time for a bigger processor. > > Best Regards > > Jay > > > > > On Wed, May 28, 2014 at 8:40 PM, Vivian Gullickson White < > vwhit...@gmail.com> wrote: > >> A little over 206,000 KB and an Intel i5-480M. >> >> >> >> On Wed, May 28, 2014 at 8:24 PM, Jay 1FamilyTree < >> 1familytree@gmail.com> wrote: >> >>> Vivian, >>> >>> How large is your Legacy Database, and you left out the MOST important >>> piece...what processor is in your Acer? >>> >>> >>> >>> On Wed, May 28, 2014 at 8:09 PM, Vivian Gullickson White < >>> vwhit...@gmail.com> wrote: >>> >>>> Since the new release of Legacy 8 clicking does not work for me or is >>>> extremely slow. If I want to add a child clicking will not work and I have >>>> to use the pull down menu. If I wish to disconnect a child from it's >>>> parents or a spouse I have to click multiple times in order to get the menu >>>> to come up. Is there a setting to change? I am a woman of little patience >>>> so it gets frustrating. >>>> >>>> I have an Acer Aspire with 6GB RAM and a 1T disc with less than half in >>>> use. I do have the latest version of Legacy. I have installed, uninstalled, >>>> reinstalled, shut down, restarted, clicked my heels together three times, >>>> wished upon a star, and threw a coin in the fountain, etc. >>>> >>>> If there is another way to disconnect a spouse or child, I would use it >>>> but these are the only instructions. >>>> >>>> *** >>>> To reach this screen, right-click on a person on the Family or Pedigree >>>> View and choose Unlink / From Parents. >>>> >>>> When you choose to unlink an individual from their parents, you are >>>> telling Legacy to break the tie that exists between that person and their >>>> parents and their siblings (if any). Unlinking a person does not delete >>>> the individual from the Family File. It simply disconnects him or her from >>>> having a child relationship to the current parents and a brother-sister >>>> relationship with any siblings. >>>> >>>> Before completing the unlink command, Legacy displays a window >>>> containing the name of the parents and a list of any siblings currently >>>> linked to the individual. You can then complete the unlinking by clicking >>>> Yes or abort the command by clicking Cancel. >>>> >>>> Looking for a solution, >>>> Vivian >>>> >>>> >>>> Legacy User Group guidelines: >>>> http://www.LegacyFamilyTree.com/Etiquette.asp >>>> Archived messages after Nov. 21 2009: >>>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >>>> Archived messages from old mail server - before Nov. 21 2009: >>>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >>>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >>>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTre
Re: [LegacyUG] Right clicking or clicking
A little over 206,000 KB and an Intel i5-480M. On Wed, May 28, 2014 at 8:24 PM, Jay 1FamilyTree <1familytree@gmail.com>wrote: > Vivian, > > How large is your Legacy Database, and you left out the MOST important > piece...what processor is in your Acer? > > > > On Wed, May 28, 2014 at 8:09 PM, Vivian Gullickson White < > vwhit...@gmail.com> wrote: > >> Since the new release of Legacy 8 clicking does not work for me or is >> extremely slow. If I want to add a child clicking will not work and I have >> to use the pull down menu. If I wish to disconnect a child from it's >> parents or a spouse I have to click multiple times in order to get the menu >> to come up. Is there a setting to change? I am a woman of little patience >> so it gets frustrating. >> >> I have an Acer Aspire with 6GB RAM and a 1T disc with less than half in >> use. I do have the latest version of Legacy. I have installed, uninstalled, >> reinstalled, shut down, restarted, clicked my heels together three times, >> wished upon a star, and threw a coin in the fountain, etc. >> >> If there is another way to disconnect a spouse or child, I would use it >> but these are the only instructions. >> >> *** >> To reach this screen, right-click on a person on the Family or Pedigree >> View and choose Unlink / From Parents. >> >> When you choose to unlink an individual from their parents, you are >> telling Legacy to break the tie that exists between that person and their >> parents and their siblings (if any). Unlinking a person does not delete >> the individual from the Family File. It simply disconnects him or her from >> having a child relationship to the current parents and a brother-sister >> relationship with any siblings. >> >> Before completing the unlink command, Legacy displays a window containing >> the name of the parents and a list of any siblings currently linked to the >> individual. You can then complete the unlinking by clicking Yes or abort >> the command by clicking Cancel. >> >> Looking for a solution, >> Vivian >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and >> on our blog (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
[LegacyUG] Right clicking or clicking
Since the new release of Legacy 8 clicking does not work for me or is extremely slow. If I want to add a child clicking will not work and I have to use the pull down menu. If I wish to disconnect a child from it's parents or a spouse I have to click multiple times in order to get the menu to come up. Is there a setting to change? I am a woman of little patience so it gets frustrating. I have an Acer Aspire with 6GB RAM and a 1T disc with less than half in use. I do have the latest version of Legacy. I have installed, uninstalled, reinstalled, shut down, restarted, clicked my heels together three times, wished upon a star, and threw a coin in the fountain, etc. If there is another way to disconnect a spouse or child, I would use it but these are the only instructions. *** To reach this screen, right-click on a person on the Family or Pedigree View and choose Unlink / From Parents. When you choose to unlink an individual from their parents, you are telling Legacy to break the tie that exists between that person and their parents and their siblings (if any). Unlinking a person does not delete the individual from the Family File. It simply disconnects him or her from having a child relationship to the current parents and a brother-sister relationship with any siblings. Before completing the unlink command, Legacy displays a window containing the name of the parents and a list of any siblings currently linked to the individual. You can then complete the unlinking by clicking Yes or abort the command by clicking Cancel. Looking for a solution, Vivian Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Panic!
I mean it will convert a Legacy file *WITHOUT* converting to a gedcom. On Wed, Apr 10, 2013 at 3:08 PM, Vivian Gullickson White wrote: > Barbara, FTM will convert a Legacy database with a gedcom. > Vivian > > > On Wed, Apr 10, 2013 at 2:56 PM, Ron Ferguson > wrote: > >> Barbara, >> >> I saw this post after I had sent my last one, it is interesting that >> Legacy >> tech. have the same thoughts as I re a possibly defective PC., and seem to >> have dealt with the questions which I posed. >> >> Ron Ferguson >> http://www.fergys.co.uk/ >> >> -Original Message- >> From: BK Ford >> Sent: Wednesday, April 10, 2013 10:08 PM >> To: LegacyUserGroup@LegacyUsers.com >> Subject: Re: [LegacyUG] Panic! >> >> >> I am now desperate. I spent some time with the tech support people at >> Milennia looking around on my computer. He could not solve the problem. He >> did try 7.5, and it returned the same error. He said there must be some >> sort >> of conflict on my computer, but he did not have a clue what it might be. >> He >> was very apologetic. He set my BitDefender antivirus software to Game Mode >> and thought that might do it, but no. The program actually opens, but the >> second I try to open a file, like the Sample file (and he also created a >> test file, but same thing), it returns the error. I used the program on >> this >> same Windows 7 computer not very long ago. The only programs I have >> installed since that time, according to my Control Panel, are Turbo Tax >> and >> Java and something called Microsoft Silverlight (I didn't actually install >> that--don't know what it is or where it came from). I uninstalled Java. No >> change. >> >> He suggested that as long as I use this computer, I probably can't use >> Legacy. That doesn't make sense to me, as I used it on this very computer >> not long ago. >> >> He said the incompatibility issue is not that uncommon, and yet there is >> no >> "list" of known incompatible software. >> >> I feel totally stranded. Is there any way I can send my data file and have >> someone convert it to a gedcom so that I can open it in another family >> tree >> software program (like FTM or something)? Right now, I don't even think I >> can create a gedcom, can I? The tech support guy said he didn't think I >> could. >> >> Please help >> Barbara >> >> >> >> >> Sent from my iPad >> >> On Apr 10, 2013, at 12:43 PM, "Lee Bruch" wrote: >> >> > Have you contacted Legacy support and had them look at your computer and >> > assist you working on it via the web? >> > Even though I understand quite a bit about technology I have found other >> > support services like that very helpful. >> > >> >> -Original Message- >> >> From: BK Ford [mailto:pastors...@gmail.com] >> >> Sent: Wednesday, April 10, 2013 10:33 AM >> >> To: LegacyUserGroup@LegacyUsers.com >> >> Subject: Re: [LegacyUG] Panic! >> >> >> >> Virginia, in order to use the MS Fixit program, do I uninstall >> >> everything first, delete the Legacy Folder on C, or at what point do I >> >> use this program? >> >> >> >> >> >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and >> on our blog (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> >> > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Panic!
Barbara, FTM will convert a Legacy database with a gedcom. Vivian On Wed, Apr 10, 2013 at 2:56 PM, Ron Ferguson wrote: > Barbara, > > I saw this post after I had sent my last one, it is interesting that Legacy > tech. have the same thoughts as I re a possibly defective PC., and seem to > have dealt with the questions which I posed. > > Ron Ferguson > http://www.fergys.co.uk/ > > -Original Message- > From: BK Ford > Sent: Wednesday, April 10, 2013 10:08 PM > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Panic! > > > I am now desperate. I spent some time with the tech support people at > Milennia looking around on my computer. He could not solve the problem. He > did try 7.5, and it returned the same error. He said there must be some > sort > of conflict on my computer, but he did not have a clue what it might be. He > was very apologetic. He set my BitDefender antivirus software to Game Mode > and thought that might do it, but no. The program actually opens, but the > second I try to open a file, like the Sample file (and he also created a > test file, but same thing), it returns the error. I used the program on > this > same Windows 7 computer not very long ago. The only programs I have > installed since that time, according to my Control Panel, are Turbo Tax and > Java and something called Microsoft Silverlight (I didn't actually install > that--don't know what it is or where it came from). I uninstalled Java. No > change. > > He suggested that as long as I use this computer, I probably can't use > Legacy. That doesn't make sense to me, as I used it on this very computer > not long ago. > > He said the incompatibility issue is not that uncommon, and yet there is no > "list" of known incompatible software. > > I feel totally stranded. Is there any way I can send my data file and have > someone convert it to a gedcom so that I can open it in another family tree > software program (like FTM or something)? Right now, I don't even think I > can create a gedcom, can I? The tech support guy said he didn't think I > could. > > Please help > Barbara > > > > > Sent from my iPad > > On Apr 10, 2013, at 12:43 PM, "Lee Bruch" wrote: > > > Have you contacted Legacy support and had them look at your computer and > > assist you working on it via the web? > > Even though I understand quite a bit about technology I have found other > > support services like that very helpful. > > > >> -Original Message- > >> From: BK Ford [mailto:pastors...@gmail.com] > >> Sent: Wednesday, April 10, 2013 10:33 AM > >> To: LegacyUserGroup@LegacyUsers.com > >> Subject: Re: [LegacyUG] Panic! > >> > >> Virginia, in order to use the MS Fixit program, do I uninstall > >> everything first, delete the Legacy Folder on C, or at what point do I > >> use this program? > >> > >> > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Any suggestions? Picture Gallery trouble in Master Source picture gallery - family bible TIF's
Hi Sherry, That may be so, but in watching the video of Geoff adding cemetery photos, he added very large sized images and even spoke of adding photos in higher resolution and why you might want to do so. If it was a problem I don't believe he would have spoke on adding high resolution images. I would like to add that I have even come across the same problem in the source picture if I added 2 census images that were over 2MB. There are many reasons why you may wish to have a larger photo. What puzzles me is if Legacy is only providing the link to the photo, then it should not matter what size the image is. I am not trying to open a large photo, I am just trying to open the Photo Gallery. Vivian On Wed, May 30, 2012 at 8:29 PM, Sherry/Support wrote: > You need to make the pictures a smaller file size - resize to 150-200 > KB in file size. Make a copy and keep the original larger picture. > LInk to the smaller copy. > > 150-200 KB is just fine for publication and web pages. Take a look at > the article on our website at > http://www.legacyfamilytree.com/tipsMedia-Menu.asp > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Location defaults changed
Well, if you read the Revision History for 12 Feb 2012 before you upgraded it tells you: http://www.legacyfamilytree.com/RevisionHistory7.asp Changed Items Geo Location Database - It will now return "United States" instead of "USA" when selecting a location from the USA. I usually look at the changes before I update to see if I really wish to update at this time :) Vivian On Mon, Mar 12, 2012 at 6:45 AM, Gene Young wrote: > Has anyone else noticed that once again Millenia has decided that they > are smarter than the end users and changed the default behavior of > location entries? I used to enter a new location for the USA and the > location had USA in it. Millenia must have decided that I was too > stupid to really know what I want and changed it to United States. No > warning, no way to change it back to the correct way (the correct way > being what I want, not what Millenia thinks I should want.) ??? > > Why do they continuously change my database with out my permission. If > they are going to change something they should give fair warning and a > means to change the default back to what the USER prefers, not what > Millenia decides the user should use. And if there is a means to change > the default it should be so noted in the help file. > > I am starting to see why there have been so many posts from unhappy > users of late. > -- > > Gene Young > Researching Young, Harer, Cox & Sallada > With Legacy Family Tree > http://myyoungs.atspace.com/index.htm > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] from DENMARK
Tim, Thank you. I am aware of the large file size problem as I have run into that myself. Although it is interesting when you watch the Cemeteries Webcast that Geoff does indeed attach large photos. The photo in question was not large, and was in jpg format. I spent a lot of time loading, unloading, redownloading, etc. but the same thing happened everytime. I opened the photo in my photo program and made a small change (I can't remember if I saved it at 99% or resized minus a couple of pixels) and resaved it with the same name etc. and it seemed to work. I am pretty savvy at computers having worked the industry as a tech :-) I wish I could recall which one it was as I would forward it for investigation. It was a real puzzle.The photo in question would have been around 500kb or smaller. Vivian Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Source Detail Problem
Sherry, Thank you. I was going to the Source Detail screen and it wasn't there. The option was selected in the Options > Customize > Sources under > "Source Clipboard - Prompt for Detail". The confusion started with the source clipboard. There are 3 options to check at the bottom of the screen - include this Citation on Reports - Verified - prompt for detail On the "Edit the Source Detail" only the first 2 options are there, and not the "prompt for detail". Vivian On Tue, Nov 1, 2011 at 2:18 PM, Sherry/Support wrote: > Vivian, > > Open the Source Clipboard to restore the option. It's in the lower > left corner of the Source Clipboard window. > > The option is also found in Options > Customize > Sources under > "Source Clipboard - Prompt for Detail" > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > > On Tue, Nov 1, 2011 at 2:12 PM, Vivian Gullickson White > wrote: >> Hello, >> >> I had unchecked the box "Prompt for Detail" on the source detail >> screen.When I "unchecked' the box, I assumed incorrectly that it would >> only be for the source I had added, but it appears to have removed the >> prompt from "all" sources. I wish to put it back, but the box and >> selection are no longer visible on the source detail screen. >> >> Is this a bug? or how do I get that option back? >> >> Vivian > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
