[LegacyUG] Gedcom import fails with error 3021

2013-12-13 Thread Kirsty M. Haining
I'm having trouble importing a gedcom (in 5.51 format) into a new file in 
Legacy version 8.  After it goes through reading the gedcom, it asks about an 
autosource, and then it gives me a 3021 error (even though this is a completely 
new Legacy file, with no previous records that could have been corrupted).  It 
asks if I want to try again, it fails.  If I say no, don't try again, it says 
do I want to try an gedcom import again.. if I say yes, it says gedcom import 
cancelled by user.  Whatever options I try, it fails to import the gedcom file.

I had a similar problem back in version 7.5, but I was able to get around it 
then.  Sometimes just exiting Legacy and reopening would solve the problem; 
sometimes the problem seemed to be that there WERE no previous sources.  So if 
I created a dummy record and added a source or two, then the program was happy 
and it could do the import.  Now it just fails, regardless.

Help, anyone?

Thanks,
Kirsty Haining
Seattle, WA

P.S.  It just failed again... the exact error message is:
Error saving Source.
Error 3021: No current record.
(Note the cause of this error is often fixed by doing File  File Maintenance  
Check/Repair... on the family file.)
Would you like to TRY IT AGAIN?


P.P.S. I just tried again after changing my file options to NOT ask for an 
autosource, but it didn't make any difference. It still failed.





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Re: [LegacyUG] Gedcom import fails with error 3021

2013-12-13 Thread Cathy Pinner
Hi Kirsty,

There are export problems with the current build.

You'll need to wait for the next build/update

Cathy

At 07:22 AM 14/12/2013, you wrote:
I'm having trouble importing a gedcom (in 5.51 format) into a new
file in Legacy version 8.  After it goes through reading the gedcom,
it asks about an autosource, and then it gives me a 3021 error (even
though this is a completely new Legacy file, with no previous
records that could have been corrupted).  It asks if I want to try
again, it fails.  If I say no, don't try again, it says do I want to
try an gedcom import again.. if I say yes, it says gedcom import
cancelled by user.  Whatever options I try, it fails to import the
gedcom file.

I had a similar problem back in version 7.5, but I was able to get
around it then.  Sometimes just exiting Legacy and reopening would
solve the problem; sometimes the problem seemed to be that there
WERE no previous sources.  So if I created a dummy record and added
a source or two, then the program was happy and it could do the
import.  Now it just fails, regardless.

Help, anyone?

Thanks,
Kirsty Haining
Seattle, WA

P.S.  It just failed again... the exact error message is:
Error saving Source.
Error 3021: No current record.
(Note the cause of this error is often fixed by doing File  File
Maintenance  Check/Repair... on the family file.)
Would you like to TRY IT AGAIN?


P.P.S. I just tried again after changing my file options to NOT ask
for an autosource, but it didn't make any difference. It still failed.




Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp