Re: [LegacyUG] Legacy User Group reputation
Sent from my iPhone On Jun 27, 2010, at 7:50 AM, Connie Sheets wrote: > Excellent advice has already been posted about how to respond (or more > accurately, not respond) to list "troublemakers." > > I would like to add two comments, however: > > Any mailing list is what the users make of it. If one has a question and > doesn't ask it, or has a potential solution and doesn't offer it, then one is > essentially contributing to the negative reputation, IMO. One might also be > saying, in effect, "I'm useless (or too dumb). I don't matter. I have no > control. I don't want to help." I'd rather be saying to myself "I need > help. I think there may be someone out there who can help me. Or, I don't > know if this will help anyone, but just in case..." > > One of the things I really like about this list is its international > membership. We have to remember that although we all write (and presumably > speak) English, it is not the same language throughout the world. I have > seen some of the most helpful people on this list accused of rudeness when > all that happened was the use of an idiom that I had not heard before, or > what appeared to me to be a cultural difference in the directness with which > one makes a statement. > > Being direct/blunt is not the same as being rude, although I know many of us, > perhaps particularly here in the US, have a problem differentiating those two > concepts. > > Connie > > > > > > > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy User Group reputation
Excellent advice has already been posted about how to respond (or more accurately, not respond) to list "troublemakers." I would like to add two comments, however: Any mailing list is what the users make of it. If one has a question and doesn't ask it, or has a potential solution and doesn't offer it, then one is essentially contributing to the negative reputation, IMO. One might also be saying, in effect, "I'm useless (or too dumb). I don't matter. I have no control. I don't want to help." I'd rather be saying to myself "I need help. I think there may be someone out there who can help me. Or, I don't know if this will help anyone, but just in case..." One of the things I really like about this list is its international membership. We have to remember that although we all write (and presumably speak) English, it is not the same language throughout the world. I have seen some of the most helpful people on this list accused of rudeness when all that happened was the use of an idiom that I had not heard before, or what appeared to me to be a cultural difference in the directness with which one makes a statement. Being direct/blunt is not the same as being rude, although I know many of us, perhaps particularly here in the US, have a problem differentiating those two concepts. Connie Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy User Group reputation
I too have encountered some folks who have been less than cordial, but there are too many who have helped me over the years to let that deter me. Answering them only perpetuates the concept that when you get to arguing with a fool, it may become difficult to tell which is which. Don't let a few grumpy ones keep you from using this wonderful research assistance, the good outweighs the bad. Bob On Jun 26, 2010, at 7:00 PM, Phil Ellis wrote: > I agree. The welcome given to newcomers is enough to send them immediately > away. I have recently moved from FTM to Legacy but my wife refuses to > because of what we have read on this forum. > > Phil Ellis > > -Original Message- > From: Deborah Trounstine [mailto:dtrounst...@comcast.net] > Sent: Saturday, June 26, 2010 3:18 PM > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Legacy User Group reputation > > Hi Charles - I appreciate your comments about the LUG as a whole. I have > to say though, that I was shut down rather rudely in the past by a > know-it-all on this list and just decided to quit commenting at all. A > lot of what goes on here is ridiculous and a waste of time. Offering a > helpful suggestion or opinion about how to solve a problem - sometimes > after a great deal of thought and careful writing - is more likely than > not to be hijacked by somebody who just wants to be the resident expert. > There would have to be a really compelling reason for me to participate > in this list anymore and, at the moment, I can't think of one. > Too bad. > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy User Group reputation
Phil: It's a shame that anyone should miss out on the benefits of Legacy due to a few curt remarks on the LUG mailing list. There's a Legacy list at RootsWeb where the tone is a good deal softer and the rules are less stringent. The traffic is lighter so it's not as good a learning tool as this list, but questions can be posted without worrying about a sharp retort and the queries seem to be answered promptly. That list might be a good option for your wife. Kirsten -Original Message- From: Phil Ellis [mailto:elli...@cogeco.ca] Sent: Saturday, June 26, 2010 5:01 PM To: LegacyUserGroup@LegacyUsers.com Subject: RE: [LegacyUG] Legacy User Group reputation I agree. The welcome given to newcomers is enough to send them immediately away. I have recently moved from FTM to Legacy but my wife refuses to because of what we have read on this forum. Phil Ellis Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy User Group reputation
I am a Legacy newbie and a new member of this User Group and this List. So far I have asked TWO questions regarding using Legacy and have received TWO solutions! I salute those of you who remain on this List for the likes of me regardless of the apparent challenges. I hope I may be able to return the favor to you someday. Kevin Walker Wheaton, IL Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy User Group reputation
Martinets abound in all list groups. It is best to not acknowledge them as that merely provokes them and others. Just ignoring them is the best one can do. When someone's mind is already set, you will not change it, and the ensuing posts accomplish nothing. If inappropriate or nasty comments are made, they reflect on the sender. Leave stinky posts alone. CE -Original Message- From: Jeff Sylvan [mailto:jeff...@gmail.com] Sent: Saturday, June 26, 2010 5:49 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Legacy User Group reputation I am appreciative of the supportive comments by some of the LUG members. It shows there are others who are unselfishly willing to help other Legacy users. As a newcomer, I have enjoyed some of the more constructive comments, but have been put off by the more vitriolic tone of certain responders. I have lots of questions and now feel confident to ask them without being chastised by the inane few. Jeff On Sat, Jun 26, 2010 at 5:00 PM, Phil Ellis wrote: > > I agree. The welcome given to newcomers is enough to send them immediately > away. I have recently moved from FTM to Legacy but my wife refuses to > because of what we have read on this forum. > > Phil Ellis > > -Original Message- > From: Deborah Trounstine [mailto:dtrounst...@comcast.net] > Sent: Saturday, June 26, 2010 3:18 PM > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Legacy User Group reputation > > Hi Charles - I appreciate your comments about the LUG as a whole. I have > to say though, that I was shut down rather rudely in the past by a > know-it-all on this list and just decided to quit commenting at all. A > lot of what goes on here is ridiculous and a waste of time. Offering a > helpful suggestion or opinion about how to solve a problem - sometimes > after a great deal of thought and careful writing - is more likely than > not to be hijacked by somebody who just wants to be the resident expert. > There would have to be a really compelling reason for me to participate > in this list anymore and, at the moment, I can't think of one. > Too bad. > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp No virus found in this incoming message. Checked by AVG - www.avg.com Version: 9.0.830 / Virus Database: 271.1.1/2959 - Release Date: 06/25/10 11:35:00 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy User Group reputation
I am appreciative of the supportive comments by some of the LUG members. It shows there are others who are unselfishly willing to help other Legacy users. As a newcomer, I have enjoyed some of the more constructive comments, but have been put off by the more vitriolic tone of certain responders. I have lots of questions and now feel confident to ask them without being chastised by the inane few. Jeff On Sat, Jun 26, 2010 at 5:00 PM, Phil Ellis wrote: > > I agree. The welcome given to newcomers is enough to send them immediately > away. I have recently moved from FTM to Legacy but my wife refuses to > because of what we have read on this forum. > > Phil Ellis > > -Original Message- > From: Deborah Trounstine [mailto:dtrounst...@comcast.net] > Sent: Saturday, June 26, 2010 3:18 PM > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Legacy User Group reputation > > Hi Charles - I appreciate your comments about the LUG as a whole. I have > to say though, that I was shut down rather rudely in the past by a > know-it-all on this list and just decided to quit commenting at all. A > lot of what goes on here is ridiculous and a waste of time. Offering a > helpful suggestion or opinion about how to solve a problem - sometimes > after a great deal of thought and careful writing - is more likely than > not to be hijacked by somebody who just wants to be the resident expert. > There would have to be a really compelling reason for me to participate > in this list anymore and, at the moment, I can't think of one. > Too bad. > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy User Group reputation
I agree. The welcome given to newcomers is enough to send them immediately away. I have recently moved from FTM to Legacy but my wife refuses to because of what we have read on this forum. Phil Ellis -Original Message- From: Deborah Trounstine [mailto:dtrounst...@comcast.net] Sent: Saturday, June 26, 2010 3:18 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Legacy User Group reputation Hi Charles - I appreciate your comments about the LUG as a whole. I have to say though, that I was shut down rather rudely in the past by a know-it-all on this list and just decided to quit commenting at all. A lot of what goes on here is ridiculous and a waste of time. Offering a helpful suggestion or opinion about how to solve a problem - sometimes after a great deal of thought and careful writing - is more likely than not to be hijacked by somebody who just wants to be the resident expert. There would have to be a really compelling reason for me to participate in this list anymore and, at the moment, I can't think of one. Too bad. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy User Group reputation
Ditto! And you're right, it is too bad. Sally In a message dated 6/26/2010 3:19:18 PM Eastern Daylight Time, dtrounst...@comcast.net writes: Hi Charles - I appreciate your comments about the LUG as a whole. I have to say though, that I was shut down rather rudely in the past by a know-it-all on this list and just decided to quit commenting at all. A lot of what goes on here is ridiculous and a waste of time. Offering a helpful suggestion or opinion about how to solve a problem - sometimes after a great deal of thought and careful writing - is more likely than not to be hijacked by somebody who just wants to be the resident expert. There would have to be a really compelling reason for me to participate in this list anymore and, at the moment, I can't think of one. Too bad. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy User Group reputation
Hi Charles - I appreciate your comments about the LUG as a whole. I have to say though, that I was shut down rather rudely in the past by a know-it-all on this list and just decided to quit commenting at all. A lot of what goes on here is ridiculous and a waste of time. Offering a helpful suggestion or opinion about how to solve a problem - sometimes after a great deal of thought and careful writing - is more likely than not to be hijacked by somebody who just wants to be the resident expert. There would have to be a really compelling reason for me to participate in this list anymore and, at the moment, I can't think of one. Too bad. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
[LegacyUG] Legacy User Group reputation
Please, do not stereotype the Legacy User Group, as a whole, based upon a few loud, boisterous, and arrogant individuals who appear to hold to the perception that the "civilized world" revolves around their particular definitions. Unfortunately, they are part of this world and we must accept the good as well as the bad, however, we can choose to "FOCUS" on the good and ignore the bad. There are many good people on the Legacy User Group that are willing to share their expertise with others. These good people do not deserve the reputation that is fostered by those that think they "walk on water." Thank you to all Legacy User Group member's whose suggestions, recommendations, and willingness to share your expertise makes Legacy such a great genealogy program. Charles -Original Message- From: Mike Fry [mailto:mike...@iafrica.com] Sent: Saturday, June 26, 2010 5:13 AM To: LegacyUserGroup@LegacyUsers.com Subject: Re: Printing Question - [Was Re: [LegacyUG] Re: Verify your subscription to LegacyUserGroup mailing list] On 2010/06/26 02:58, Larry McCumber wrote: > Typical of this user group (or a large segment of its population) none > of the replies to the OP's original question were helpful. Mike Fry was > snide and downright condescending. There were other ways to ask for > clarification. Then Brian totally high-jacked the thread with total > nonsense, and then high-jacked his own high-jacked thread with another > off topic subject. The OP is probably still wondering WTH happened and > if he should even bother with a clarification. So I've high-jacked > again just to say that this user group, while some are very helpful, has > one of the meanest reputations in the world of genealogy user groups. > It's a shame because some of the members really know the system and > provide very good help. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
