Re: [LegacyUG] Missing Marriage Notes in Export
I logged the bug on Monday, it was verify by Support on Tuesday, and it is reported fixed on Thursday (in the next release). Sometimes we wait years for a fix, and sometimes we get outstanding service! Ward From: Ward Walker Sent: Saturday, February 21, 2015 3:26 PM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Missing Marriage Notes in Export Thanks Kurt and Paul for giving some thought to my issue. (Kurt, this family did have children. I had truncated the lines in the example, after the note line.) However, I have now tracked down the cause and I consider it a bug. When I export with the privacy option of suppressing details of living individuals, the marriage notes for a couple are missing if any of their children are living. As soon as I kill off the one living child in this example, the marriage notes appear. Here is why I consider it a bug: 1. Other marriage details are present: the date, place, and sources. Even the existence of the marriage note is present – just not the note itself. 2. The export screen where the privacy options are presented says nothing about suppressing anything to do with the parents of a living individual. I updated to the current build, 467, and the problem is still there. Ward From: Kurt Kneeland Sent: Saturday, February 21, 2015 1:13 PM To: legacyusergroup@LegacyUsers.com Subject: RE: [LegacyUG] Missing Marriage Notes in Export It appears that in the first case there are children and then the change date/time and then the text of the note. In the second case there are no children and both the change date/time and the note text are missising. Is this the recurring pattern? Are all the missing marriage notes for families with no children? From: Ward Walker [mailto:wnkwal...@rogers.com] Sent: Saturday, February 21, 2015 9:37 AM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Missing Marriage Notes in Export I did send a brief reply to this yesterday, but I see that it bounced back with a curious message: ”Remote host said: 451 Greylisted, please try again in 756 seconds” I have not heard of greylisting. Anyway, here is my answer again, expanded with examples. The notes in question were missing from the gedcom export. (That’s why I posted to a Legacy list.) I find it very mysterious that some marriage notes would export and others not. For example, here is a case where the marriage note exported successfully: 0 @F167@ FAM 1 HUSB @I265@ 1 WIFE @I468@ 1 MARR 2 DATE 17 Aug 1865 2 PLAC Albi, Catanzaro, Calabria, Italy 2 SOUR @S45@ 2 NOTE @NF167@ 1 CHIL @I247@ 1 CHIL @I268@ 1 CHAN 2 DATE 29 Jan 2000 3 TIME 22:24 0 @NF167@ NOTE 1 CONC Antonio and Carmina were both living in Dardanese at the ti 1 CONC me of the marriage. Carmine's parents were deceased. The ma 1 CONC rriage record mentions the Death Extract document for 'Mari 1 CONC a Spagnolo, first wife of the husband.' And here is a case where the marriage note link is in the gedcom for the family section: 0 @F113@ FAM 1 HUSB @I7@ 1 WIFE @I269@ 1 MARR 2 DATE 9 Dec 1922 2 PLAC Spokane, Spokane, Washington, USA 2 SOUR @S2@ 2 NOTE @NF113@ ... but the note NF113 is completely missing from the gedcom file. As I write this, I just looked at an older, but similarly-created gedcom, and the notes appear to be well-behaved there. Perhaps my export had a glitch and didn’t complete everything, although you would think that the file would not be usable in that case. I’ll try again. Ward From: Paul Gray Sent: Friday, February 20, 2015 6:30 PM To: legacyusergroup@LegacyUsers.com Subject: RE: [LegacyUG] Missing Marriage Notes in Export Just to clarify Were the missing entries in the GEDCOM export and failed to import to the new file, or were they not in the export to begin with? Paul Gray From: Ward Walker [mailto:wnkwal...@rogers.com] Sent: February-20-15 4:03 PM To: legacyusergroup@LegacyUsers.com Subject: [LegacyUG] Missing Marriage Notes in Export I discovered a marriage note missing from a Gedcom 5.5 export from Legacy, so I did some searching. I found that there were 71 individuals in my source family file who were tagged for this export and who had marriage notes. The exported gedcom, once re-imported to Legacy, only had 17 individuals with marriage notes. For the missing cases, both husband and wife were tagged and exported. Other marriage details were exported. I haven’t noticed any other types of notes missing. Any ideas? I’m using version 8.0.0.454. Ward Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http
Re: [LegacyUG] Missing Marriage Notes in Export
On 21/02/2015 23:42, Brian L. Lightfoot wrote: Your greylisting has nothing to do with this forum or the servers upon which it resides. Greylisting is an anti-spam technique implemented by your email servers at rogers.com. Rogers uses Yahoo for email services, so it may be a bit more difficult. The problem could also be a server en route between the ISP's email provider and the list's servers. That happened a few years ago with a server in Ireland which was on the route of UK emails to Rootsweb. It caused havoc with legit mail, not that the spammers cared, of course. There is a way of checking for possible problems (http://whatismyipaddress.com/) but having a chat with an ISP (or email provider) can often sort things out. A listing will usually resolve itself after 7 days if there are no further instances. There are two IP addresses listed in the headers of Ward's mail This one is Ward's: General IP Information IP: 216.109.114.215 Decimal:3631051479 Hostname: nm10-vm8.access.bullet.mail.bf1.yahoo.com ISP:HotJobs.com Organization: Yahoo! Services: Likely mail server Type: Corporate Assignment: Static IP The other is Legacy's: IP: 69.175.37.210 Decimal:1169106386 Hostname: mail.legacyusers.com ISP:SingleHop Organization: SingleHop Services: Likely mail server Type: Corporate Assignment: Static IP -- Charani (UK) OPC for Walton, Ashcott, Shapwick, Greinton and Clutton, SOM http://wsom-opc.org.uk Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Missing Marriage Notes in Export
Your greylisting has nothing to do with this forum or the servers upon which it resides. Greylisting is an anti-spam technique implemented by your email servers at rogers.com. When the servers get a message from a source that they don’t recognize, they bounce it back to the sender. Not necessarily because its spam but with an attitude of we’ll just make sure. A legit sending server will try again whereas most spam messages don’t bother. You may want to talk to a high level technician at rogers.com about fixing the problem but good luck in just getting past the receptionist. If the problems with greylisting continue, consider changing ISPs. Brian in CA From: Ward Walker [mailto:wnkwal...@rogers.com] Sent: Saturday, February 21, 2015 1:06 PM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Missing Marriage Notes in Export Trying again, after another greylisting... Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Missing Marriage Notes in Export
Brian, Given that what is bouncing is a post (being sent back to the poster), is it not the Legacy server that is doing the bouncing, not Rogers.com? Paul Gray From: Brian L. Lightfoot [mailto:br...@the-lightfoots.com] Sent: February-21-15 4:43 PM To: legacyusergroup@LegacyUsers.com Subject: RE: [LegacyUG] Missing Marriage Notes in Export Your greylisting has nothing to do with this forum or the servers upon which it resides. Greylisting is an anti-spam technique implemented by your email servers at rogers.com. When the servers get a message from a source that they don’t recognize, they bounce it back to the sender. Not necessarily because its spam but with an attitude of we’ll just make sure. A legit sending server will try again whereas most spam messages don’t bother. You may want to talk to a high level technician at rogers.com about fixing the problem but good luck in just getting past the receptionist. If the problems with greylisting continue, consider changing ISPs. Brian in CA From: Ward Walker [mailto:wnkwal...@rogers.com] Sent: Saturday, February 21, 2015 1:06 PM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Missing Marriage Notes in Export Trying again, after another greylisting... _ No virus found in this message. Checked by AVG - www.avg.com Version: 2015.0.5646 / Virus Database: 4293/9155 - Release Date: 02/21/15 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Missing Marriage Notes in Export
I did send a brief reply to this yesterday, but I see that it bounced back with a curious message: ”Remote host said: 451 Greylisted, please try again in 756 seconds” I have not heard of greylisting. Anyway, here is my answer again, expanded with examples. The notes in question were missing from the gedcom export. (That’s why I posted to a Legacy list.) I find it very mysterious that some marriage notes would export and others not. For example, here is a case where the marriage note exported successfully: 0 @F167@ FAM 1 HUSB @I265@ 1 WIFE @I468@ 1 MARR 2 DATE 17 Aug 1865 2 PLAC Albi, Catanzaro, Calabria, Italy 2 SOUR @S45@ 2 NOTE @NF167@ 1 CHIL @I247@ 1 CHIL @I268@ 1 CHAN 2 DATE 29 Jan 2000 3 TIME 22:24 0 @NF167@ NOTE 1 CONC Antonio and Carmina were both living in Dardanese at the ti 1 CONC me of the marriage. Carmine's parents were deceased. The ma 1 CONC rriage record mentions the Death Extract document for 'Mari 1 CONC a Spagnolo, first wife of the husband.' And here is a case where the marriage note link is in the gedcom for the family section: 0 @F113@ FAM 1 HUSB @I7@ 1 WIFE @I269@ 1 MARR 2 DATE 9 Dec 1922 2 PLAC Spokane, Spokane, Washington, USA 2 SOUR @S2@ 2 NOTE @NF113@ ... but the note NF113 is completely missing from the gedcom file. As I write this, I just looked at an older, but similarly-created gedcom, and the notes appear to be well-behaved there. Perhaps my export had a glitch and didn’t complete everything, although you would think that the file would not be usable in that case. I’ll try again. Ward From: Paul Gray Sent: Friday, February 20, 2015 6:30 PM To: legacyusergroup@LegacyUsers.com Subject: RE: [LegacyUG] Missing Marriage Notes in Export Just to clarify Were the missing entries in the GEDCOM export and failed to import to the new file, or were they not in the export to begin with? Paul Gray From: Ward Walker [mailto:wnkwal...@rogers.com] Sent: February-20-15 4:03 PM To: legacyusergroup@LegacyUsers.com Subject: [LegacyUG] Missing Marriage Notes in Export I discovered a marriage note missing from a Gedcom 5.5 export from Legacy, so I did some searching. I found that there were 71 individuals in my source family file who were tagged for this export and who had marriage notes. The exported gedcom, once re-imported to Legacy, only had 17 individuals with marriage notes. For the missing cases, both husband and wife were tagged and exported. Other marriage details were exported. I haven’t noticed any other types of notes missing. Any ideas? I’m using version 8.0.0.454. Ward Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Missing Marriage Notes in Export
Trying again, after another greylisting... From: Ward Walker Sent: Saturday, February 21, 2015 3:26 PM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Missing Marriage Notes in Export Thanks Kurt and Paul for giving some thought to my issue. (Kurt, this family did have children. I had truncated the lines in the example, after the note line.) However, I have now tracked down the cause and I consider it a bug. When I export with the privacy option of suppressing details of living individuals, the marriage notes for a couple are missing if any of their children are living. As soon as I kill off the one living child in this example, the marriage notes appear. Here is why I consider it a bug: 1. Other marriage details are present: the date, place, and sources. Even the existence of the marriage note is present – just not the note itself. 2. The export screen where the privacy options are presented says nothing about suppressing anything to do with the parents of a living individual. I updated to the current build, 467, and the problem is still there. Ward From: Kurt Kneeland Sent: Saturday, February 21, 2015 1:13 PM To: legacyusergroup@LegacyUsers.com Subject: RE: [LegacyUG] Missing Marriage Notes in Export It appears that in the first case there are children and then the change date/time and then the text of the note. In the second case there are no children and both the change date/time and the note text are missising. Is this the recurring pattern? Are all the missing marriage notes for families with no children? From: Ward Walker [mailto:wnkwal...@rogers.com] Sent: Saturday, February 21, 2015 9:37 AM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Missing Marriage Notes in Export I did send a brief reply to this yesterday, but I see that it bounced back with a curious message: ”Remote host said: 451 Greylisted, please try again in 756 seconds” I have not heard of greylisting. Anyway, here is my answer again, expanded with examples. The notes in question were missing from the gedcom export. (That’s why I posted to a Legacy list.) I find it very mysterious that some marriage notes would export and others not. For example, here is a case where the marriage note exported successfully: 0 @F167@ FAM 1 HUSB @I265@ 1 WIFE @I468@ 1 MARR 2 DATE 17 Aug 1865 2 PLAC Albi, Catanzaro, Calabria, Italy 2 SOUR @S45@ 2 NOTE @NF167@ 1 CHIL @I247@ 1 CHIL @I268@ 1 CHAN 2 DATE 29 Jan 2000 3 TIME 22:24 0 @NF167@ NOTE 1 CONC Antonio and Carmina were both living in Dardanese at the ti 1 CONC me of the marriage. Carmine's parents were deceased. The ma 1 CONC rriage record mentions the Death Extract document for 'Mari 1 CONC a Spagnolo, first wife of the husband.' And here is a case where the marriage note link is in the gedcom for the family section: 0 @F113@ FAM 1 HUSB @I7@ 1 WIFE @I269@ 1 MARR 2 DATE 9 Dec 1922 2 PLAC Spokane, Spokane, Washington, USA 2 SOUR @S2@ 2 NOTE @NF113@ ... but the note NF113 is completely missing from the gedcom file. As I write this, I just looked at an older, but similarly-created gedcom, and the notes appear to be well-behaved there. Perhaps my export had a glitch and didn’t complete everything, although you would think that the file would not be usable in that case. I’ll try again. Ward From: Paul Gray Sent: Friday, February 20, 2015 6:30 PM To: legacyusergroup@LegacyUsers.com Subject: RE: [LegacyUG] Missing Marriage Notes in Export Just to clarify Were the missing entries in the GEDCOM export and failed to import to the new file, or were they not in the export to begin with? Paul Gray From: Ward Walker [mailto:wnkwal...@rogers.com] Sent: February-20-15 4:03 PM To: legacyusergroup@LegacyUsers.com Subject: [LegacyUG] Missing Marriage Notes in Export I discovered a marriage note missing from a Gedcom 5.5 export from Legacy, so I did some searching. I found that there were 71 individuals in my source family file who were tagged for this export and who had marriage notes. The exported gedcom, once re-imported to Legacy, only had 17 individuals with marriage notes. For the missing cases, both husband and wife were tagged and exported. Other marriage details were exported. I haven’t noticed any other types of notes missing. Any ideas? I’m using version 8.0.0.454. Ward Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Missing Marriage Notes in Export
Just to clarify Were the missing entries in the GEDCOM export and failed to import to the new file, or were they not in the export to begin with? Paul Gray From: Ward Walker [mailto:wnkwal...@rogers.com] Sent: February-20-15 4:03 PM To: legacyusergroup@LegacyUsers.com Subject: [LegacyUG] Missing Marriage Notes in Export I discovered a marriage note missing from a Gedcom 5.5 export from Legacy, so I did some searching. I found that there were 71 individuals in my source family file who were tagged for this export and who had marriage notes. The exported gedcom, once re-imported to Legacy, only had 17 individuals with marriage notes. For the missing cases, both husband and wife were tagged and exported. Other marriage details were exported. I haven’t noticed any other types of notes missing. Any ideas? I’m using version 8.0.0.454. Ward _ No virus found in this message. Checked by AVG - www.avg.com Version: 2015.0.5646 / Virus Database: 4293/9150 - Release Date: 02/20/15 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
[LegacyUG] Missing Marriage Notes in Export
I discovered a marriage note missing from a Gedcom 5.5 export from Legacy, so I did some searching. I found that there were 71 individuals in my source family file who were tagged for this export and who had marriage notes. The exported gedcom, once re-imported to Legacy, only had 17 individuals with marriage notes. For the missing cases, both husband and wife were tagged and exported. Other marriage details were exported. I haven’t noticed any other types of notes missing. Any ideas? I’m using version 8.0.0.454. Ward Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp