Re: [LegacyUG] Missing Marriage Notes in Export

2015-02-26 Thread Ward Walker
I logged the bug on Monday, it was verify by Support on Tuesday, and it is 
reported fixed on Thursday (in the next release). Sometimes we wait years for a 
fix, and sometimes we get outstanding service!

  Ward

From: Ward Walker
Sent: Saturday, February 21, 2015 3:26 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Missing Marriage Notes in Export

Thanks Kurt and Paul for giving some thought to my issue. (Kurt, this family 
did have children. I had truncated the lines in the example, after the note 
line.)

However, I have now tracked down the cause and I consider it a bug.

When I export with the privacy option of suppressing details of living 
individuals, the marriage notes for a couple are missing if any of their 
children are living. As soon as I kill off the one living child in this 
example, the marriage notes appear.

Here is why I consider it a bug:
1.  Other marriage details are present: the date, place, and sources. Even the 
existence of the marriage note is present – just not the note itself.
2.  The export screen where the privacy options are presented says nothing 
about suppressing anything to do with the parents of a living individual.

I updated to the current build, 467, and the problem is still there.

  Ward

From: Kurt Kneeland
Sent: Saturday, February 21, 2015 1:13 PM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] Missing Marriage Notes in Export

It appears that in the first case there are children and then the change 
date/time and then the text of the note.  In the second case there are no 
children and both the change date/time and the note text are missising.  Is 
this the recurring pattern?  Are all the missing marriage notes for families 
with no children?



From: Ward Walker [mailto:wnkwal...@rogers.com]
Sent: Saturday, February 21, 2015 9:37 AM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Missing Marriage Notes in Export



I did send a brief reply to this yesterday, but I see that it bounced back with 
a curious message:

”Remote host said:
451 Greylisted, please try again in 756 seconds”



I have not heard of greylisting. Anyway, here is my answer again, expanded with 
examples.



The notes in question were missing from the gedcom export. (That’s why I posted 
to a Legacy list.)



I find it very mysterious that some marriage notes would export and others not.



For example, here is a case where the marriage note exported successfully:

0 @F167@ FAM

1 HUSB @I265@

1 WIFE @I468@

1 MARR

2 DATE 17 Aug 1865

2 PLAC Albi, Catanzaro, Calabria, Italy

2 SOUR @S45@

2 NOTE @NF167@

1 CHIL @I247@

1 CHIL @I268@

1 CHAN

2 DATE 29 Jan 2000

3 TIME 22:24

0 @NF167@ NOTE

1 CONC Antonio and Carmina were both living in Dardanese at the ti

1 CONC me of the marriage. Carmine's parents were deceased. The ma

1 CONC rriage record mentions the Death Extract document for 'Mari

1 CONC a Spagnolo, first wife of the husband.'



And here is a case where the marriage note link is in the gedcom for the family 
section:

0 @F113@ FAM

1 HUSB @I7@

1 WIFE @I269@

1 MARR

2 DATE 9 Dec 1922

2 PLAC Spokane, Spokane, Washington, USA

2 SOUR @S2@

2 NOTE @NF113@



... but the note NF113 is completely missing from the gedcom file.



As I write this, I just looked at an older, but similarly-created gedcom, and 
the notes appear to be well-behaved there. Perhaps my export had a glitch and 
didn’t complete everything, although you would think that the file would not be 
usable in that case. I’ll try again.



   Ward





From: Paul Gray

Sent: Friday, February 20, 2015 6:30 PM

To: legacyusergroup@LegacyUsers.com

Subject: RE: [LegacyUG] Missing Marriage Notes in Export



Just to clarify



Were the missing entries in the GEDCOM export and failed to import to the new 
file, or were they not in the export to begin with?



Paul Gray



From: Ward Walker [mailto:wnkwal...@rogers.com]
Sent: February-20-15 4:03 PM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG] Missing Marriage Notes in Export



I discovered a marriage note missing from a Gedcom 5.5 export from Legacy, so I 
did some searching. I found that there were 71 individuals in my source family 
file who were tagged for this export and who had marriage notes. The exported 
gedcom, once re-imported to Legacy, only had 17 individuals with marriage notes.



For the missing cases, both husband and wife were tagged and exported. Other 
marriage details were exported. I haven’t noticed any other types of notes 
missing.



Any ideas?



I’m using version 8.0.0.454.



  Ward




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Re: [LegacyUG] Missing Marriage Notes in Export

2015-02-22 Thread Charani
On 21/02/2015 23:42, Brian L. Lightfoot wrote:
 Your greylisting has nothing to do with this forum or the servers
 upon which it resides. Greylisting is an anti-spam technique
 implemented by your email servers at rogers.com.

Rogers uses Yahoo for email services, so it may be a bit more
difficult.  The problem could also be a server en route between the
ISP's email provider and the list's servers.  That happened a few
years ago with a server in Ireland which was on the route of UK emails
to Rootsweb.  It caused havoc with legit mail, not that the spammers
cared, of course.

There is a way of checking for possible problems
(http://whatismyipaddress.com/) but having a chat with an ISP (or
email provider) can often sort things out.  A listing will usually
resolve itself after 7 days if there are no further instances.

There are two IP addresses listed in the headers of Ward's mail

This one is Ward's:

General IP Information
IP: 216.109.114.215
Decimal:3631051479
Hostname:   nm10-vm8.access.bullet.mail.bf1.yahoo.com
ISP:HotJobs.com
Organization:   Yahoo!
Services:   Likely mail server
Type:   Corporate
Assignment: Static IP

The other is Legacy's:

IP: 69.175.37.210
Decimal:1169106386
Hostname:   mail.legacyusers.com
ISP:SingleHop
Organization:   SingleHop
Services:   Likely mail server
Type:   Corporate
Assignment: Static IP


--
Charani (UK)
OPC for Walton,  Ashcott, Shapwick,
Greinton and Clutton, SOM
http://wsom-opc.org.uk




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RE: [LegacyUG] Missing Marriage Notes in Export

2015-02-21 Thread Brian L. Lightfoot
Your greylisting has nothing to do with this forum or the servers upon which it 
resides. Greylisting is an anti-spam technique implemented by your email 
servers at rogers.com.  When the servers get a message from a source that they 
don’t recognize, they bounce it back to the sender. Not necessarily because its 
spam but with an attitude of we’ll just make sure. A legit sending server will 
try again whereas most spam messages don’t bother. You may want to talk to a 
high level technician at rogers.com about fixing the problem but good luck in 
just getting past the receptionist. If the problems with greylisting continue, 
consider changing ISPs.



Brian in CA





From: Ward Walker [mailto:wnkwal...@rogers.com]
Sent: Saturday, February 21, 2015 1:06 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Missing Marriage Notes in Export



Trying again, after another greylisting...











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http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

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RE: [LegacyUG] Missing Marriage Notes in Export

2015-02-21 Thread Paul Gray
Brian,



Given that what is bouncing is a post (being sent back to the poster), is it 
not the Legacy server that is doing the bouncing, not Rogers.com?



Paul Gray



From: Brian L. Lightfoot [mailto:br...@the-lightfoots.com]
Sent: February-21-15 4:43 PM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] Missing Marriage Notes in Export



Your greylisting has nothing to do with this forum or the servers upon which it 
resides. Greylisting is an anti-spam technique implemented by your email 
servers at rogers.com.  When the servers get a message from a source that they 
don’t recognize, they bounce it back to the sender. Not necessarily because its 
spam but with an attitude of we’ll just make sure. A legit sending server will 
try again whereas most spam messages don’t bother. You may want to talk to a 
high level technician at rogers.com about fixing the problem but good luck in 
just getting past the receptionist. If the problems with greylisting continue, 
consider changing ISPs.



Brian in CA





From: Ward Walker [mailto:wnkwal...@rogers.com]
Sent: Saturday, February 21, 2015 1:06 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Missing Marriage Notes in Export



Trying again, after another greylisting...







  _

No virus found in this message.
Checked by AVG - www.avg.com
Version: 2015.0.5646 / Virus Database: 4293/9155 - Release Date: 02/21/15



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://support.legacyfamilytree.com
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp





Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

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To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp


Re: [LegacyUG] Missing Marriage Notes in Export

2015-02-21 Thread Ward Walker
I did send a brief reply to this yesterday, but I see that it bounced back with 
a curious message:
”Remote host said:
451 Greylisted, please try again in 756 seconds”

I have not heard of greylisting. Anyway, here is my answer again, expanded with 
examples.

The notes in question were missing from the gedcom export. (That’s why I posted 
to a Legacy list.)

I find it very mysterious that some marriage notes would export and others not.

For example, here is a case where the marriage note exported successfully:
0 @F167@ FAM
1 HUSB @I265@
1 WIFE @I468@
1 MARR
2 DATE 17 Aug 1865
2 PLAC Albi, Catanzaro, Calabria, Italy
2 SOUR @S45@
2 NOTE @NF167@
1 CHIL @I247@
1 CHIL @I268@
1 CHAN
2 DATE 29 Jan 2000
3 TIME 22:24
0 @NF167@ NOTE
1 CONC Antonio and Carmina were both living in Dardanese at the ti
1 CONC me of the marriage. Carmine's parents were deceased. The ma
1 CONC rriage record mentions the Death Extract document for 'Mari
1 CONC a Spagnolo, first wife of the husband.'

And here is a case where the marriage note link is in the gedcom for the family 
section:
0 @F113@ FAM
1 HUSB @I7@
1 WIFE @I269@
1 MARR
2 DATE 9 Dec 1922
2 PLAC Spokane, Spokane, Washington, USA
2 SOUR @S2@
2 NOTE @NF113@

... but the note NF113 is completely missing from the gedcom file.

As I write this, I just looked at an older, but similarly-created gedcom, and 
the notes appear to be well-behaved there. Perhaps my export had a glitch and 
didn’t complete everything, although you would think that the file would not be 
usable in that case. I’ll try again.

   Ward


From: Paul Gray
Sent: Friday, February 20, 2015 6:30 PM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] Missing Marriage Notes in Export

Just to clarify



Were the missing entries in the GEDCOM export and failed to import to the new 
file, or were they not in the export to begin with?



Paul Gray



From: Ward Walker [mailto:wnkwal...@rogers.com]
Sent: February-20-15 4:03 PM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG] Missing Marriage Notes in Export



I discovered a marriage note missing from a Gedcom 5.5 export from Legacy, so I 
did some searching. I found that there were 71 individuals in my source family 
file who were tagged for this export and who had marriage notes. The exported 
gedcom, once re-imported to Legacy, only had 17 individuals with marriage notes.



For the missing cases, both husband and wife were tagged and exported. Other 
marriage details were exported. I haven’t noticed any other types of notes 
missing.



Any ideas?



I’m using version 8.0.0.454.



  Ward







Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

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Re: [LegacyUG] Missing Marriage Notes in Export

2015-02-21 Thread Ward Walker
Trying again, after another greylisting...

From: Ward Walker
Sent: Saturday, February 21, 2015 3:26 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Missing Marriage Notes in Export

Thanks Kurt and Paul for giving some thought to my issue. (Kurt, this family 
did have children. I had truncated the lines in the example, after the note 
line.)

However, I have now tracked down the cause and I consider it a bug.

When I export with the privacy option of suppressing details of living 
individuals, the marriage notes for a couple are missing if any of their 
children are living. As soon as I kill off the one living child in this 
example, the marriage notes appear.

Here is why I consider it a bug:
1.  Other marriage details are present: the date, place, and sources. Even the 
existence of the marriage note is present – just not the note itself.
2.  The export screen where the privacy options are presented says nothing 
about suppressing anything to do with the parents of a living individual.

I updated to the current build, 467, and the problem is still there.

  Ward

From: Kurt Kneeland
Sent: Saturday, February 21, 2015 1:13 PM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] Missing Marriage Notes in Export

It appears that in the first case there are children and then the change 
date/time and then the text of the note.  In the second case there are no 
children and both the change date/time and the note text are missising.  Is 
this the recurring pattern?  Are all the missing marriage notes for families 
with no children?



From: Ward Walker [mailto:wnkwal...@rogers.com]
Sent: Saturday, February 21, 2015 9:37 AM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Missing Marriage Notes in Export



I did send a brief reply to this yesterday, but I see that it bounced back with 
a curious message:

”Remote host said:
451 Greylisted, please try again in 756 seconds”



I have not heard of greylisting. Anyway, here is my answer again, expanded with 
examples.



The notes in question were missing from the gedcom export. (That’s why I posted 
to a Legacy list.)



I find it very mysterious that some marriage notes would export and others not.



For example, here is a case where the marriage note exported successfully:

0 @F167@ FAM

1 HUSB @I265@

1 WIFE @I468@

1 MARR

2 DATE 17 Aug 1865

2 PLAC Albi, Catanzaro, Calabria, Italy

2 SOUR @S45@

2 NOTE @NF167@

1 CHIL @I247@

1 CHIL @I268@

1 CHAN

2 DATE 29 Jan 2000

3 TIME 22:24

0 @NF167@ NOTE

1 CONC Antonio and Carmina were both living in Dardanese at the ti

1 CONC me of the marriage. Carmine's parents were deceased. The ma

1 CONC rriage record mentions the Death Extract document for 'Mari

1 CONC a Spagnolo, first wife of the husband.'



And here is a case where the marriage note link is in the gedcom for the family 
section:

0 @F113@ FAM

1 HUSB @I7@

1 WIFE @I269@

1 MARR

2 DATE 9 Dec 1922

2 PLAC Spokane, Spokane, Washington, USA

2 SOUR @S2@

2 NOTE @NF113@



... but the note NF113 is completely missing from the gedcom file.



As I write this, I just looked at an older, but similarly-created gedcom, and 
the notes appear to be well-behaved there. Perhaps my export had a glitch and 
didn’t complete everything, although you would think that the file would not be 
usable in that case. I’ll try again.



   Ward





From: Paul Gray

Sent: Friday, February 20, 2015 6:30 PM

To: legacyusergroup@LegacyUsers.com

Subject: RE: [LegacyUG] Missing Marriage Notes in Export



Just to clarify



Were the missing entries in the GEDCOM export and failed to import to the new 
file, or were they not in the export to begin with?



Paul Gray



From: Ward Walker [mailto:wnkwal...@rogers.com]
Sent: February-20-15 4:03 PM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG] Missing Marriage Notes in Export



I discovered a marriage note missing from a Gedcom 5.5 export from Legacy, so I 
did some searching. I found that there were 71 individuals in my source family 
file who were tagged for this export and who had marriage notes. The exported 
gedcom, once re-imported to Legacy, only had 17 individuals with marriage notes.



For the missing cases, both husband and wife were tagged and exported. Other 
marriage details were exported. I haven’t noticed any other types of notes 
missing.



Any ideas?



I’m using version 8.0.0.454.



  Ward




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http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

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Online technical support: http://support.legacyfamilytree.com

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RE: [LegacyUG] Missing Marriage Notes in Export

2015-02-20 Thread Paul Gray
Just to clarify



Were the missing entries in the GEDCOM export and failed to import to the new 
file, or were they not in the export to begin with?



Paul Gray



From: Ward Walker [mailto:wnkwal...@rogers.com]
Sent: February-20-15 4:03 PM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG] Missing Marriage Notes in Export



I discovered a marriage note missing from a Gedcom 5.5 export from Legacy, so I 
did some searching. I found that there were 71 individuals in my source family 
file who were tagged for this export and who had marriage notes. The exported 
gedcom, once re-imported to Legacy, only had 17 individuals with marriage notes.



For the missing cases, both husband and wife were tagged and exported. Other 
marriage details were exported. I haven’t noticed any other types of notes 
missing.



Any ideas?



I’m using version 8.0.0.454.



  Ward

  _

No virus found in this message.
Checked by AVG - www.avg.com
Version: 2015.0.5646 / Virus Database: 4293/9150 - Release Date: 02/20/15



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Archived messages after Nov. 21 2009:

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Archived messages from old mail server - before Nov. 21 2009:

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[LegacyUG] Missing Marriage Notes in Export

2015-02-20 Thread Ward Walker
I discovered a marriage note missing from a Gedcom 5.5 export from Legacy, so I 
did some searching. I found that there were 71 individuals in my source family 
file who were tagged for this export and who had marriage notes. The exported 
gedcom, once re-imported to Legacy, only had 17 individuals with marriage notes.

For the missing cases, both husband and wife were tagged and exported. Other 
marriage details were exported. I haven’t noticed any other types of notes 
missing.

Any ideas?

I’m using version 8.0.0.454.

  Ward



Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

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blog (http://news.LegacyFamilyTree.com).

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