RE: [LegacyUG] Trouble with source clipboard
I'll give up again! Seems the answer to (some) of my problems is to fire off a question to LUG - next time I enter data the problem seems to have solved itself! My recalcitrant source clipboard entry is now retaining all info as entered, without extra unwanted characters. However, I still have the problem of having to make sure I 'use' a changed source twice after switching between source clipboard entries. I can see that once having selected the alternative source I MIGHT have to actually use it - but once I have selected that new source and clicked SAVE I would have expected that source to be saved to the event. I'm quite certain there are events I have entered recently that do not in fact have the additional source documented because I have neglected to save it twice. The problem doesn't exist if I repeatedly use the same source (and I can change details successfully) - it is only when I swap between sources. Maybe - having fired off another request for help - the problem will disappear when I start Legacy tomorrow or later today. By the way, I have downloaded the latest version (7.4) and problem still exists. Cheers Jan Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Trouble with source clipboard
Ok – my Outlook is set send in Plain Text only, sorry about the html again. Cheers Jan From: Jan Roberts [mailto:poo...@ozemail.com.au] Sent: Sunday, 31 January 2010 20:43 To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] Trouble with source clipboard Me again – I’m spending a lot of time at the moment entering data sent by fellow researchers. I am trying to utilise the source clipboard to make my job easier. I have saved several sources to the clipboard, so I have a source relating to the fact that I got the info from a Research Report sent by the fellow researcher, plus three for BDM Index entries available online (i.e. a b/c index; m/c index and d/c index). When I switch between one and the other the three Index sources work perfectly. EXCEPT, I have to actually load the source I want to use, click SAVE (top right corner, not SAVE A CLIPBOARD) but then go back into the event and click on the – icon or the three bar icon again before the source “takes”. But the biggest problem is that when I LOAD the Clipboard I created for the reference to the fellow researcher (after using one of the other sources from the clipboard) it has “lost” some information, and gained extra characters that I never put there – and always the same. The source detail should contain the name and email address of the researcher, plus the name of the document that contains the information (e.g. Jan Roberts [poo...@ozemail.com.au] (31.01.10) family info.doc). It should also have Today’s Date, and nothing in the Text / Comments area. After switching back to this source clipboard I get the following: Jan Roberts [poo...@ozemail.com.au] (31.01.10) – i.e. no document name. In Today’s Date I get 0. In the Text / Comments area I get space 0 in the Actual Source Text box, and the same in the Comments about the Citation box. I have tried deleting all saved clipboard entries, I have added the source to different positions in the clipboard – I have tried different names for the source. Nothing works to make this source clipboard behave as it should. I should add that I have also previously created another source called Research Email, which has had much the same information included – except no document name included with the email address. It worked fine. I know I have been having a few strange problems with Legacy lately, most of which have mysteriously righted themselves after I’ve fired off a LUG call for help (and to date I’ve not really experienced a lot of the glitches other people seem to have) but this has been going on for days now and it is driving me nuts. Can anyone reproduce my problems. Or is it literally a glitch in my system for some reason? Cheers Jan Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp No virus found in this incoming message. Checked by AVG - www.avg.com Version: 9.0.733 / Virus Database: 271.1.1/2656 - Release Date: 01/31/10 06:35:00 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
[LegacyUG] Trouble with source clipboard
Me again - I'm spending a lot of time at the moment entering data sent by fellow researchers. I am trying to utilise the source clipboard to make my job easier. I have saved several sources to the clipboard, so I have a source relating to the fact that I got the info from a Research Report sent by the fellow researcher, plus three for BDM Index entries available online (i.e. a b/c index; m/c index and d/c index). When I switch between one and the other the three Index sources work perfectly. EXCEPT, I have to actually load the source I want to use, click SAVE (top right corner, not SAVE A CLIPBOARD) but then go back into the event and click on the - icon or the three bar icon again before the source "takes". But the biggest problem is that when I LOAD the Clipboard I created for the reference to the fellow researcher (after using one of the other sources from the clipboard) it has "lost" some information, and gained extra characters that I never put there - and always the same. The source detail should contain the name and email address of the researcher, plus the name of the document that contains the information (e.g. Jan Roberts [poo...@ozemail.com.au] (31.01.10) family info.doc). It should also have Today's Date, and nothing in the Text / Comments area. After switching back to this source clipboard I get the following: Jan Roberts [poo...@ozemail.com.au] (31.01.10) - i.e. no document name. In Today's Date I get 0. In the Text / Comments area I get space 0 in the Actual Source Text box, and the same in the Comments about the Citation box. I have tried deleting all saved clipboard entries, I have added the source to different positions in the clipboard - I have tried different names for the source. Nothing works to make this source clipboard behave as it should. I should add that I have also previously created another source called Research Email, which has had much the same information included - except no document name included with the email address. It worked fine. I know I have been having a few strange problems with Legacy lately, most of which have mysteriously righted themselves after I've fired off a LUG call for help (and to date I've not really experienced a lot of the glitches other people seem to have) but this has been going on for days now and it is driving me nuts. Can anyone reproduce my problems. Or is it literally a glitch in my system for some reason? Cheers Jan Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
