Re: [LegacyUG] Want to migrate to Legacy, but comments not imported for events which contains both source and media

2016-04-12 Thread Brian/Support
You reported this to support some time ago and a problem report was 
raised. The issue is still shown as outstanding. I have added this 
latest report to remind the programmer about the issue.


Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com


On 12-Apr-16 1:00 PM, Karsten Weikop wrote:

Hi

As I'm trying to move to Legacy from MyHeritage Family Tree Builder, I
have made an Gedcom export, which is imported into Legacy.

I have a problem:
*Comments for events are not imported, if the event also has a source
and a media*. If the event does not have a source or media, the comment
is imported without problems.

Are the anyone who have faced the same problems or does know a work around?

Data in MyHeritage:
Billede indsat i tekst 1

Data after import into Legacy (note the missing comments):
Billede indsat i tekst 2

I have attached the Gedcom file. The concent in the Gedcom file is:
2 DATE 6 JUN 1960
2 PLAC PlaceX
2 SOUR @S1@
2 NOTE @N5@

If the order is swapped (NOTE is not last), the import works
2 DATE 6 JUN 1960
2 PLAC PlaceX
2 NOTE @N5@
2 SOUR @S1@

As far as I understand the Gedcom specifications, the order is of no
importance. My guess is there must be a problem in Legacy in the importer.

/Karsten Weikop




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Re: [LegacyUG] Want to migrate to Legacy, but comments not imported for events which contains both source and media

2016-04-12 Thread Sherry/Support
Karsten,

This is best sent to supp...@legacyfamilytree.com rather than this
list. This list is focused on users helping users.

One of the techs will need to work with you on this to help determine the issue.

Per the User Group Guidelines, please do not include screen shots or
attachments in posts to the list. We still have many users who have
limited data or not on broadband and this just eats up their
bandwidth.


Thanks.

Sincerely,
Sherry
Technical Support
Legacy Family Tree


On Tue, Apr 12, 2016 at 10:00 AM, Karsten Weikop
 wrote:
> Hi
>
> As I'm trying to move to Legacy from MyHeritage Family Tree Builder, I have
> made an Gedcom export, which is imported into Legacy.
>
> I have a problem:
> Comments for events are not imported, if the event also has a source and a
> media. If the event does not have a source or media, the comment is imported
> without problems.
>
> Are the anyone who have faced the same problems or does know a work around?
>
> Data in MyHeritage:
>
>
> Data after import into Legacy (note the missing comments):
>
>
> I have attached the Gedcom file. The concent in the Gedcom file is:
> 2 DATE 6 JUN 1960
> 2 PLAC PlaceX
> 2 SOUR @S1@
> 2 NOTE @N5@
>
> If the order is swapped (NOTE is not last), the import works
> 2 DATE 6 JUN 1960
> 2 PLAC PlaceX
> 2 NOTE @N5@
> 2 SOUR @S1@
>
> As far as I understand the Gedcom specifications, the order is of no
> importance. My guess is there must be a problem in Legacy in the importer.
>
> /Karsten Weikop
>
> --

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