Re: [LegacyUG] Is there a status page to see what Enhancement/suggestions have been made
Leo, the one problem here is that maybe it would be a good idea for multiple people to report a suggestion or bug. If there is a list available, people wouldn't bother to continue responding about that issue and the programmers wouldn't know if anyone else has the same problem or suggestion. Sometimes the gears that make the most noise, get the oil. God bless, Ellen - Original Message - From: "leo macdonald" To: LegacyUserGroup@LegacyUsers.com Sent: Monday, March 21, 2011 7:33:42 PM Subject: RE: [LegacyUG] Is there a status page to see what Enhancement/suggestions have been made Hi Sherry, In one way I do agree with you that the Legacy techs and Legacy staff would not want the competition to know what they are working on for new updates or a new version of Legacy. However, a status page for suggested enhancements and reported bugs could be made available to Legacy owners to access by entering their customer number, either through their Legacy program or through the Legacy home page. Each enhancement or bug could be listed by their reported date and not by their priority as determined by the Legacy staff or Techs. If the status page would allow each customer the ability to cast one vote for each enhancement or bug then the Legacy staff and Tech's would know just how important that enhancement or bug is to their customers. The number of votes cast would be known only to the Legacy staff. Once an enhancement or a bug has been made or fixed, then that item would be removed from the list. This status page would inform us customers of what proposed enhancements have been made and which bugs have been reported, but would not tell us or the competition which items the Legacy staff are presently working on. Leo > From: she...@legacyfamilytree.com > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Is there a status page to see what > Enhancement/suggestions have been made > Date: Mon, 21 Mar 2011 13:17:34 -0700 > > No. The support techs don't even know what's coming up until new > things are released to the beta testers - and everyone's sworn to > secrecy until the update or new version is released. > > Why do we want to let the competition know what we're up to??? > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > > On Mon, Mar 21, 2011 at 12:29 PM, my genealogy email > wrote: > > Sherry, > > Is there a status page where we can check to see what enhancements or > > suggestions have been made and when they will be implemented? I had made a > > suggestion for the source writer to use my personal info on some of the > > sources so I wouldn't have to keep entering it every time I entered a new > > source. > > Russ Strong > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Is there a status page to see what Enhancement/suggestions have been made
As satisfying as such a page would be to those of us who make suggestions, such a page would tell Millennia Corporation's competition what the customers are looking for, and perhaps allow that competition to implement those ideas before they could be implemented by Millennia. The competition might not have even thought of some of the ideas. I think it best to continue with things as they are, and allow Millennia to track our suggestions, and to decide when/if a given idea should be implemented in Legacy Family Tree. John Zimmerman Mesa, AZ On 3/21/2011 5:33 PM, leo macdonald wrote: > Hi Sherry, > > In one way I do agree with you that the Legacy techs and Legacy staff would > not want the competition to know what they are working on for new updates or > a new version of Legacy. > > However, a status page for suggested enhancements and reported bugs could be > made available to Legacy owners to access by entering their customer number, > either through their Legacy program or through the Legacy home page. > > Each enhancement or bug could be listed by their reported date and not by > their priority as determined by the Legacy staff or Techs. > > If the status page would allow each customer the ability to cast one vote for > each enhancement or bug then the Legacy staff and Tech's would know just how > important that enhancement or bug is to their customers. The number of votes > cast would be known only to the Legacy staff. > > Once an enhancement or a bug has been made or fixed, then that item would be > removed from the list. > > This status page would inform us customers of what proposed enhancements have > been made and which bugs have been reported, but would not tell us or the > competition which items the Legacy staff are presently working on. > > Leo > > >> From: she...@legacyfamilytree.com >> To: LegacyUserGroup@LegacyUsers.com >> Subject: Re: [LegacyUG] Is there a status page to see what >> Enhancement/suggestions have been made >> Date: Mon, 21 Mar 2011 13:17:34 -0700 >> >> No. The support techs don't even know what's coming up until new >> things are released to the beta testers - and everyone's sworn to >> secrecy until the update or new version is released. >> >> Why do we want to let the competition know what we're up to??? >> >> Sincerely, >> Sherry >> Technical Support >> Legacy Family Tree >> >> >> >> On Mon, Mar 21, 2011 at 12:29 PM, my genealogy email >> wrote: >>> Sherry, >>> Is there a status page where we can check to see what enhancements or >>> suggestions have been made and when they will be implemented? I had made a >>> suggestion for the source writer to use my personal info on some of the >>> sources so I wouldn't have to keep entering it every time I entered a new >>> source. >>> Russ Strong >> >> >> Legacy User Group guidelines: >> >> http://www.LegacyFamilyTree.com/Etiquette.asp >> >> Archived messages after Nov. 21 2009: >> >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> >> Archived messages from old mail server - before Nov. 21 2009: >> >> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >> >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> >> > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Is there a status page to see what Enhancement/suggestions have been made
Hi Sherry, In one way I do agree with you that the Legacy techs and Legacy staff would not want the competition to know what they are working on for new updates or a new version of Legacy. However, a status page for suggested enhancements and reported bugs could be made available to Legacy owners to access by entering their customer number, either through their Legacy program or through the Legacy home page. Each enhancement or bug could be listed by their reported date and not by their priority as determined by the Legacy staff or Techs. If the status page would allow each customer the ability to cast one vote for each enhancement or bug then the Legacy staff and Tech's would know just how important that enhancement or bug is to their customers. The number of votes cast would be known only to the Legacy staff. Once an enhancement or a bug has been made or fixed, then that item would be removed from the list. This status page would inform us customers of what proposed enhancements have been made and which bugs have been reported, but would not tell us or the competition which items the Legacy staff are presently working on. Leo > From: she...@legacyfamilytree.com > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Is there a status page to see what > Enhancement/suggestions have been made > Date: Mon, 21 Mar 2011 13:17:34 -0700 > > No. The support techs don't even know what's coming up until new > things are released to the beta testers - and everyone's sworn to > secrecy until the update or new version is released. > > Why do we want to let the competition know what we're up to??? > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > > On Mon, Mar 21, 2011 at 12:29 PM, my genealogy email > wrote: > > Sherry, > > Is there a status page where we can check to see what enhancements or > > suggestions have been made and when they will be implemented? I had made a > > suggestion for the source writer to use my personal info on some of the > > sources so I wouldn't have to keep entering it every time I entered a new > > source. > > Russ Strong > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Is there a status page to see what Enhancement/suggestions have been made
There seem to be two things that most here would like: 1. A list of suggestions and bugs reported WITH dates of when reported. 2. A list of what suggestions cannot be fixed until/if Legacy is upgraded to modern standards. Such a list gives away no secrets, but it would give away how long some of the suggestions have been unaddressed. Instead of clogging the LUG with the same old suggestions, people could see if a suggestion has already been made, and whether it is within the parameters of the software to address it. CE From: Sherry/Support [mailto:she...@legacyfamilytree.com] Sent: Monday, March 21, 2011 1:18 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Is there a status page to see what Enhancement/suggestions have been made No. The support techs don't even know what's coming up until new things are released to the beta testers - and everyone's sworn to secrecy until the update or new version is released. Why do we want to let the competition know what we're up to??? Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Mar 21, 2011 at 12:29 PM, my genealogy email wrote: > Sherry, > Is there a status page where we can check to see what enhancements or > suggestions have been made and when they will be implemented? I had made a > suggestion for the source writer to use my personal info on some of the > sources so I wouldn't have to keep entering it every time I entered a new > source. > Russ Strong Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Is there a status page to see what Enhancement/suggestions have been made
No. The support techs don't even know what's coming up until new things are released to the beta testers - and everyone's sworn to secrecy until the update or new version is released. Why do we want to let the competition know what we're up to??? Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Mar 21, 2011 at 12:29 PM, my genealogy email wrote: > Sherry, > Is there a status page where we can check to see what enhancements or > suggestions have been made and when they will be implemented? I had made a > suggestion for the source writer to use my personal info on some of the > sources so I wouldn't have to keep entering it every time I entered a new > source. > Russ Strong Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
