RE: [LegacyUG] Problems with event notes
Gene, I am going to email you directly using our ticketing system. I am working on this with another user and I am in the middle of doing some testing. Michele Technical Support <mailto:mich...@legacyfamilytree.com> mich...@legacyfamilytree.com <http://www.legacyfamilytree.com> www.legacyfamilytree.com From: Gene Wheeler [mailto:bridge...@gmail.com] Sent: Tuesday, March 3, 2015 12:42 PM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Problems with event notes Brian: New Update 473 "fixed" the problem, but introduced another one. I wanted to bold and underline "Eliza Jane', and after saving, here's what I got: "\ulEliza Jane\ulnone" When I tried just to bold it, it worked. The problem appears to only be when trying to underline. Gene === On Thu, Feb 26, 2015 at 2:32 PM, Brian/Support mailto:br...@legacyfamilytree.com> > wrote: The problem you reported below has been fixed and will be available in the next update to Legacy 8.0. I do not know when that update will be issued. You can check for updates by selecting the Legacy Home tab. The updates section will tell you when a new update is available and, if you have the deluxe version, allow you to update from within Legacy. Standard version users will have to obtain the update from our web site. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com <mailto:br...@legacyfamilytree.com> http://www.LegacyFamilyTree.com On 26/02/2015 1:49 PM, Gene Wheeler wrote: > I'm using v8.0.0.467, Win7. This latest release has introduced a problem > in creating event notes. When I try to highlight a portion of a sentence > by making it bold and/or underlined, a couple of extra spaces are > introduced before that portion of the sentence as well as after it, but > before the comma or semicolon leading to the rest of the sentence. This > has not happened before. Those extra sentences are also underlined if u/l > is used. > > Does anyone else see this happening? For example: > > He was head of a household that included his wife, Elza, age 39; and > children Samantha, age 17;...etc. This becomes: He was head of a household > that included his* wife, Elza, age 39 *; and children Samantha, age > 17. etc. > > This unfortunate error occurs only after one saves the event. Opening it > again will display the problem. This error is repeatable. It does not > appear when I open an existing event that already has some highlighting of > this type. However if I undo the highlighting there, and then redo it, the > error appears. Thus it appears to me that the problem was introduced by > release 467. > > Gene > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp _ No virus found in this message. Checked by AVG - www.avg.com <http://www.avg.com> Version: 2015.0.5751 / Virus Database: 4299/9203 - Release Date: 03/01/15 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Problems with event notes
Brian: New Update 473 "fixed" the problem, but introduced another one. I wanted to bold and underline "Eliza Jane', and after saving, here's what I got: "\ulEliza Jane\ulnone" When I tried just to bold it, it worked. The problem appears to only be when trying to underline. Gene === On Thu, Feb 26, 2015 at 2:32 PM, Brian/Support wrote: > The problem you reported below has been fixed and will be available in > the next update to Legacy 8.0. I do not know when that update will be > issued. You can check for updates by selecting the Legacy Home tab. The > updates section will tell you when a new update is available and, if you > have the deluxe version, allow you to update from within Legacy. > Standard version users will have to obtain the update from our web site. > > Brian > Customer Support > Millennia Corporation > br...@legacyfamilytree.com > http://www.LegacyFamilyTree.com > > On 26/02/2015 1:49 PM, Gene Wheeler wrote: > > I'm using v8.0.0.467, Win7. This latest release has introduced a problem > > in creating event notes. When I try to highlight a portion of a sentence > > by making it bold and/or underlined, a couple of extra spaces are > > introduced before that portion of the sentence as well as after it, but > > before the comma or semicolon leading to the rest of the sentence. This > > has not happened before. Those extra sentences are also underlined if > u/l > > is used. > > > > Does anyone else see this happening? For example: > > > > He was head of a household that included his wife, Elza, age 39; and > > children Samantha, age 17;...etc. This becomes: He was head of a > household > > that included his* wife, Elza, age 39 *; and children Samantha, age > > 17. etc. > > > > This unfortunate error occurs only after one saves the event. Opening it > > again will display the problem. This error is repeatable. It does not > > appear when I open an existing event that already has some highlighting > of > > this type. However if I undo the highlighting there, and then redo it, > the > > error appears. Thus it appears to me that the problem was introduced by > > release 467. > > > > Gene > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Problems with event notes
The problem you reported below has been fixed and will be available in the next update to Legacy 8.0. I do not know when that update will be issued. You can check for updates by selecting the Legacy Home tab. The updates section will tell you when a new update is available and, if you have the deluxe version, allow you to update from within Legacy. Standard version users will have to obtain the update from our web site. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com On 26/02/2015 1:49 PM, Gene Wheeler wrote: > I'm using v8.0.0.467, Win7. This latest release has introduced a problem > in creating event notes. When I try to highlight a portion of a sentence > by making it bold and/or underlined, a couple of extra spaces are > introduced before that portion of the sentence as well as after it, but > before the comma or semicolon leading to the rest of the sentence. This > has not happened before. Those extra sentences are also underlined if u/l > is used. > > Does anyone else see this happening? For example: > > He was head of a household that included his wife, Elza, age 39; and > children Samantha, age 17;...etc. This becomes: He was head of a household > that included his* wife, Elza, age 39 *; and children Samantha, age > 17. etc. > > This unfortunate error occurs only after one saves the event. Opening it > again will display the problem. This error is repeatable. It does not > appear when I open an existing event that already has some highlighting of > this type. However if I undo the highlighting there, and then redo it, the > error appears. Thus it appears to me that the problem was introduced by > release 467. > > Gene > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > Online technical support: http://support.legacyfamilytree.com > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Problems with event notes
On 26/02/2015 18:49, Gene Wheeler wrote: > I'm using v8.0.0.467, Win7. This latest release has introduced a problem > in creating event notes. When I try to highlight a portion of a sentence > by making it bold and/or underlined, a couple of extra spaces are > introduced before that portion of the sentence as well as after it, but > before the comma or semicolon leading to the rest of the sentence. This > has not happened before. Those extra sentences are also underlined if u/l > is used. I believe others have had/are having this problem. If you have a look in the archives for the list you should be able to find what others are experiencing and how they solved it or whether it's a bug that's being dealt with. -- Charani (UK) OPC for Walton, Ashcott, Shapwick, Greinton and Clutton, SOM http://wsom-opc.org.uk Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
