Re: [LegacyUG] Charting Warning Message
Jim, After clearing the list, the Update Current List is greyed out. I noticed that I only get that warning msg when I try to open a chart with ext.lwc. Charts with *.lwcx open normal. Chick On Fri, May 9, 2014 at 5:05 PM, Jim Terry/Support wrote: > Chick, > > Try this. It might clear the "The genealogy file could not be found. Some > editing features have been disabled" message, but I do not know for sure. > It's worth a try. > > 1. Open Legacy Charting. > 2. Click on New Chart to open the Chart Creation Wizard. > 3. Click the Clear List button and then the Update Current List button. > 4. Try opening your chart again. > > Jim > Legacy Family Tree > Technical Support > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Charting Warning Message
Chick, Try this. It might clear the "The genealogy file could not be found. Some editing features have been disabled" message, but I do not know for sure. It's worth a try. 1. Open Legacy Charting. 2. Click on New Chart to open the Chart Creation Wizard. 3. Click the Clear List button and then the Update Current List button. 4. Try opening your chart again. Jim Legacy Family Tree Technical Support Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Charting Warning Message
That is true. The charts were made in Legacy 7.5 which I no longer use, and I did move the charts to a new location. The warning is not a problem, just a nuisance. Is there any way to get rid of it? Thank you both for your prompt replies. Chick On Fri, May 9, 2014 at 1:47 PM, Jim Terry/Support wrote: > Chick, > > Sherry has jogged my memory. I assume that the family file from which the > chart was made is no longer available or has been moved from where it was > originally when the chart was first made. > > Jim > Legacy Family Tree > Technical Support > > > Original Message > > From: "Chick Lewis" > > Sent: Friday, May 09, 2014 1:41 PM > > To: legacyusergroup@LegacyUsers.com > > Subject: Re: [LegacyUG] Charting Warning Message > > > > Jim, > > Thanks for your reply. > > Legacy is installed properly in Program Files (x86) > > Family File is saved in Default location in Documents folder. > > I do not use any cloud application. > > I have full administrative permissions. > > I did manually move my charts that were made in Legacy 7.5 into its own > > charting folder in the same location with the data and media folder. > > Everything works fine in spite of the warning msg. > > Chick > > > > > > > > On Fri, May 9, 2014 at 1:23 PM, Jim Terry/Support > > wrote: > > > > > Chick, > > > > > > I don't recall ever hearing about this problem in Legacy Charting 8 > > > before. I have a few questions, the answers which might lead to a > solution. > > > > > > . Where is Legacy 8 installed on your computer? > > > . Where is your family file saved on your computer? > > > . Do you save your family file in a 'cloud' application like SkyDrive, > > > Goodle Drive, Dropbox, Sugar Sync, etc.? > > > . Do you login to your computer with full administrative permissions > or > > > with a user account that has limited permissions? > > > > > > Jim > > > Legacy Family Tree > > > Technical Support > > > > > > > > > Original Message > > > > From: "Chick Lewis" > > > > Sent: Friday, May 09, 2014 12:44 PM > > > > To: legacyusergroup@LegacyUsers.com > > > > Subject: [LegacyUG] Charting Warning Message > > > > > > > > Every time I open a chart in Legacy8 Charting I get the following > > > warning: > > > > > > > > "The genealogy file could not be found > > > > Some editing features have been disabled" > > > > > > > > I click on OK and the file opens normally. Why am I getting this > warning > > > > and how do I get rid of it? > > > > > > > > > > > > > > > > Legacy User Group guidelines: > > > > http://www.LegacyFamilyTree.com/Etiquette.asp > > > > Archived messages after Nov. 21 2009: > > > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > > > Archived messages from old mail server - before Nov. 21 2009: > > > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > > > and on our blog (http://news.LegacyFamilyTree.com). > > > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > > > > > > > > > Legacy User Group guidelines: > > > http://www.LegacyFamilyTree.com/Etiquette.asp > > > Archived messages after Nov. 21 2009: > > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > > Archived messages from old mail server - before Nov. 21 2009: > > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and > > > on our blog (http://news.LegacyFamilyTree.com). > > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > > > > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergro
Re: [LegacyUG] Charting Warning Message
Interesting... Is there any way to get rid of it? On Fri, May 9, 2014 at 1:32 PM, Sherry/Support wrote: > That just means that the Family File it was created from isn't > available. Not a problem > > I get that message when a customer emails a chart for me to look at > since I don't have his Family File. > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > On Fri, May 9, 2014 at 12:42 PM, Chick Lewis wrote: > > Every time I open a chart in Legacy8 Charting I get the following > warning: > > > > "The genealogy file could not be found > > Some editing features have been disabled" > > > > I click on OK and the file opens normally. Why am I getting this warning > and > > how do I get rid of it? > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Charting Warning Message
Chick, Sherry has jogged my memory. I assume that the family file from which the chart was made is no longer available or has been moved from where it was originally when the chart was first made. Jim Legacy Family Tree Technical Support Original Message > From: "Chick Lewis" > Sent: Friday, May 09, 2014 1:41 PM > To: legacyusergroup@LegacyUsers.com > Subject: Re: [LegacyUG] Charting Warning Message > > Jim, > Thanks for your reply. > Legacy is installed properly in Program Files (x86) > Family File is saved in Default location in Documents folder. > I do not use any cloud application. > I have full administrative permissions. > I did manually move my charts that were made in Legacy 7.5 into its own > charting folder in the same location with the data and media folder. > Everything works fine in spite of the warning msg. > Chick > > > > On Fri, May 9, 2014 at 1:23 PM, Jim Terry/Support > wrote: > > > Chick, > > > > I don't recall ever hearing about this problem in Legacy Charting 8 > > before. I have a few questions, the answers which might lead to a solution. > > > > . Where is Legacy 8 installed on your computer? > > . Where is your family file saved on your computer? > > . Do you save your family file in a 'cloud' application like SkyDrive, > > Goodle Drive, Dropbox, Sugar Sync, etc.? > > . Do you login to your computer with full administrative permissions or > > with a user account that has limited permissions? > > > > Jim > > Legacy Family Tree > > Technical Support > > > > > > Original Message > > > From: "Chick Lewis" > > > Sent: Friday, May 09, 2014 12:44 PM > > > To: legacyusergroup@LegacyUsers.com > > > Subject: [LegacyUG] Charting Warning Message > > > > > > Every time I open a chart in Legacy8 Charting I get the following > > warning: > > > > > > "The genealogy file could not be found > > > Some editing features have been disabled" > > > > > > I click on OK and the file opens normally. Why am I getting this warning > > > and how do I get rid of it? > > > > > > > > > > > > Legacy User Group guidelines: > > > http://www.LegacyFamilyTree.com/Etiquette.asp > > > Archived messages after Nov. 21 2009: > > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > > Archived messages from old mail server - before Nov. 21 2009: > > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > > and on our blog (http://news.LegacyFamilyTree.com). > > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > > on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Charting Warning Message
Jim, Thanks for your reply. Legacy is installed properly in Program Files (x86) Family File is saved in Default location in Documents folder. I do not use any cloud application. I have full administrative permissions. I did manually move my charts that were made in Legacy 7.5 into its own charting folder in the same location with the data and media folder. Everything works fine in spite of the warning msg. Chick On Fri, May 9, 2014 at 1:23 PM, Jim Terry/Support wrote: > Chick, > > I don't recall ever hearing about this problem in Legacy Charting 8 > before. I have a few questions, the answers which might lead to a solution. > > . Where is Legacy 8 installed on your computer? > . Where is your family file saved on your computer? > . Do you save your family file in a 'cloud' application like SkyDrive, > Goodle Drive, Dropbox, Sugar Sync, etc.? > . Do you login to your computer with full administrative permissions or > with a user account that has limited permissions? > > Jim > Legacy Family Tree > Technical Support > > > Original Message > > From: "Chick Lewis" > > Sent: Friday, May 09, 2014 12:44 PM > > To: legacyusergroup@LegacyUsers.com > > Subject: [LegacyUG] Charting Warning Message > > > > Every time I open a chart in Legacy8 Charting I get the following > warning: > > > > "The genealogy file could not be found > > Some editing features have been disabled" > > > > I click on OK and the file opens normally. Why am I getting this warning > > and how do I get rid of it? > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Charting Warning Message
That just means that the Family File it was created from isn't available. Not a problem I get that message when a customer emails a chart for me to look at since I don't have his Family File. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, May 9, 2014 at 12:42 PM, Chick Lewis wrote: > Every time I open a chart in Legacy8 Charting I get the following warning: > > "The genealogy file could not be found > Some editing features have been disabled" > > I click on OK and the file opens normally. Why am I getting this warning and > how do I get rid of it? Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
re: [LegacyUG] Charting Warning Message
Chick, I don't recall ever hearing about this problem in Legacy Charting 8 before. I have a few questions, the answers which might lead to a solution. . Where is Legacy 8 installed on your computer? . Where is your family file saved on your computer? . Do you save your family file in a 'cloud' application like SkyDrive, Goodle Drive, Dropbox, Sugar Sync, etc.? . Do you login to your computer with full administrative permissions or with a user account that has limited permissions? Jim Legacy Family Tree Technical Support Original Message > From: "Chick Lewis" > Sent: Friday, May 09, 2014 12:44 PM > To: legacyusergroup@LegacyUsers.com > Subject: [LegacyUG] Charting Warning Message > > Every time I open a chart in Legacy8 Charting I get the following warning: > > "The genealogy file could not be found > Some editing features have been disabled" > > I click on OK and the file opens normally. Why am I getting this warning > and how do I get rid of it? > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
