Re: [Libreoffice] [QA] Existing practice & open questions

2010-11-12 Thread Alexander Thurgood
Hi Thorsten,


Le 11/11/10 16:36, Thorsten Behrens a écrit :
> Hi Drew,
> 
> thanks for volunteering, added you to the bug alias.
> 

Could you add me to the bug alias too, for the same things as Drew (i.e.
Base module) ?


Alex


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Re: [Libreoffice] [QA] Existing practice & open questions

2010-11-11 Thread Thorsten Behrens
drew wrote:
> Could you add my address to this list then, triage for Base/data-source
> bugs would be my primary focus.
> 
Hi Drew,

thanks for volunteering, added you to the bug alias.

-- Thorsten


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Re: [Libreoffice] [QA] Existing practice & open questions

2010-11-11 Thread drew
On Thu, 2010-11-11 at 09:55 +0100, Thorsten Behrens wrote:
> New bugs come in, get assigned to the
> libreoffice-b...@lists.freedesktop.org bug alias (throw me a mail if
> you want to be added there), and then get triaged / assigned to
> developers. 

Hello Thorsten,

Could you add my address to this list then, triage for Base/data-source
bugs would be my primary focus.

Thanks

Drew

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Re: [Libreoffice] [QA] Existing practice & open questions

2010-11-11 Thread David Tardon
On Thu, Nov 11, 2010 at 09:55:02AM +0100, Thorsten Behrens wrote:
> Hi,
> 
> following is a list of current QA practices I'm aware of:
> 
> Current
> ===
> 
> New bugs come in, get assigned to the
> libreoffice-b...@lists.freedesktop.org bug alias (throw me a mail if
> you want to be added there), and then get triaged / assigned to
> developers.
> 

Hmm, I think I could take desktop and xmloff; or, in a wording probably
more comprehensible to a user, Extension Management (which is the
biggest chunk of desktop, anyway) and ODF import/export. Probably even
XSLT filters, but I hope there is someone else wanting them ;-)

D.
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Re: [Libreoffice] [QA] Existing practice & open questions

2010-11-11 Thread Thorsten Behrens
Miklos Vajna wrote:
> Not sure if such a small area worths mentioning, but I try to take care
> of RTF export bugs (as my time permits) + git-specific issues.
>
Hi Miklos,

many thanks for volunteering - added you to the list.

-- Thorsten


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Re: [Libreoffice] [QA] Existing practice & open questions

2010-11-11 Thread Michael Meeks
Hi Christian,

On Thu, 2010-11-11 at 12:19 +0100, Christian Lohmaier wrote:
> wrt needmoreinfo clearing - I guess it isn't possible to extend

So - I would prefer to get needinfo turned back on; sadly it was turned
off because of some internal issue inside a certain company's QA
department ;-)

Hopefully we can get it back. I'll poke now about that.

HTH,

Michael.

-- 
 michael.me...@novell.com  <><, Pseudo Engineer, itinerant idiot


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Re: [Libreoffice] [QA] Existing practice & open questions

2010-11-11 Thread Christian Lohmaier
Hi *.

On Thu, Nov 11, 2010 at 9:55 AM, Thorsten Behrens
 wrote:
> [...]
> If you need additional info from the reporter, Kendy suggested this:
>
> - 8< -
> Whiteboard: infoprovider:addr...@of.the.info.provider

I'd prefer aliases like "reporter" (missing info from reporter) or
"dev" (missing input from other developer) or "triage" (request for
info by triage team, confirmation with other OS and the like)

> Desirable/Missing
> =
> [...]
>  * list of assignees is too small - we'd need more subject area
>   experts

Along that line - would it be possible to create corresponding
Components with appropriate default owner than having the reporter to
look it up (maybe along with a "I'm not sure what to pick" style
category)?
The current list of subject areas seems sufficiently high-level for that.

wrt needmoreinfo clearing - I guess it isn't possible to extend
bugzilla on fdo to prompt the user with an "I supplied all requested
information" checkbox when commenting? I know I saw something like
that aleady in other bugzillas, don't remember whether it was on
Mandriva's or Gnome's or some other one.

ciao
Christian

ciao
Christian
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Re: [Libreoffice] [QA] Existing practice & open questions

2010-11-11 Thread Caolán McNamara
On Thu, 2010-11-11 at 09:55 +0100, Thorsten Behrens wrote:
>  * encourage people to add stack traces for crashes / hangs to their
>bugs - merge stack trace dupes from fdo -> is there a floss tool to
>do fuzzy stack trace matching?

I thought the gnome bugzilla had a script or something to do this on
bugzilla attachments, but I don't see mention of it with some casual
searching.

>  * when a crash happens - want proper crash reporting - suggest to
>install debug packages, point to wiki page for further help, for
>obtaining proper backtraces. Along the lines of
>http://en.opensuse.org/openSUSE:Bugreport_OOo I think.

As an aside, for the last two points, for the fedora builds all app
crashes go through "abrt" and it does a lot of the backtrace generation,
backtrace duplication, auto-install debug packages etc, so most of the
above isn't an issue for our specific Linux distro builds, though that's
not 100% helpful for the other OSes and "vanilla" packages. But maybe
abrt is worth a look at to pull some goodies from.

C.

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Re: [Libreoffice] [QA] Existing practice & open questions

2010-11-11 Thread Miklos Vajna
On Thu, Nov 11, 2010 at 09:55:02AM +0100, Thorsten Behrens 
 wrote:
>  * list of assignees is too small - we'd need more subject area
>experts

Not sure if such a small area worths mentioning, but I try to take care
of RTF export bugs (as my time permits) + git-specific issues.


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