[Bug 155905] Has been crashing on and off for 2 weeks. Randomized, no trigger as far as I can tell. It freezes up, then closes all libre office windows compeltely

2024-01-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=155905

--- Comment #8 from Stéphane Guillou (stragu) 
 ---
Hi Iza

As you can see, the report was closed as "insufficient data" because we didn't
get a reply about using Skia Raster as per comment 3.
Still, would be interesting to see if you still have the issue:
- in the latest release (7.6.4 or above)
- and if that's still the case, if the comment 3 setting makes a difference.

Thank you.

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[Bug 155905] Has been crashing on and off for 2 weeks. Randomized, no trigger as far as I can tell. It freezes up, then closes all libre office windows compeltely

2024-01-17 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=155905

--- Comment #7 from QA Administrators  ---
Dear Iza,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp

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[Bug 155905] Has been crashing on and off for 2 weeks. Randomized, no trigger as far as I can tell. It freezes up, then closes all libre office windows compeltely

2023-12-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=155905

--- Comment #6 from QA Administrators  ---
Dear Iza,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

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[Libreoffice-bugs] [Bug 155905] Has been crashing on and off for 2 weeks. Randomized, no trigger as far as I can tell. It freezes up, then closes all libre office windows compeltely

2023-06-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=155905

Stéphane Guillou (stragu)  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

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[Libreoffice-bugs] [Bug 155905] Has been crashing on and off for 2 weeks. Randomized, no trigger as far as I can tell. It freezes up, then closes all libre office windows compeltely

2023-06-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=155905

QA Administrators  changed:

   What|Removed |Added

 Ever confirmed|1   |0
 Status|NEEDINFO|UNCONFIRMED

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[Libreoffice-bugs] [Bug 155905] Has been crashing on and off for 2 weeks. Randomized, no trigger as far as I can tell. It freezes up, then closes all libre office windows compeltely

2023-06-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=155905

--- Comment #5 from QA Administrators  ---
[Automated Action] NeedInfo-To-Unconfirmed

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[Libreoffice-bugs] [Bug 155905] Has been crashing on and off for 2 weeks. Randomized, no trigger as far as I can tell. It freezes up, then closes all libre office windows compeltely

2023-06-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=155905

--- Comment #4 from Iza  ---
I checked all drivers on my computer and software, nothing came up as needing
updated. 
I have turned on the setting, unfortunately I have been away from my computer
all day, so I have not had a chance to check and see if the problem persists. 
I will keep you updated. Thank you. 
-Iza

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[Libreoffice-bugs] [Bug 155905] Has been crashing on and off for 2 weeks. Randomized, no trigger as far as I can tell. It freezes up, then closes all libre office windows compeltely

2023-06-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=155905

--- Comment #3 from Stéphane Guillou (stragu) 
 ---
Thank you Iza!
Please can you also:
- check that you have the latest drivers for your graphics card
- if the issue remain, test if LibreOffice still crashes with this option
turned on:
 Tools ▸ Options ▸ LibreOffice ▸ View ▸ Force Skia Software Rendering
- share with us the Skia log. Instructions to find it are here:
https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_(_Skia_)

Much appreciated!

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[Libreoffice-bugs] [Bug 155905] Has been crashing on and off for 2 weeks. Randomized, no trigger as far as I can tell. It freezes up, then closes all libre office windows compeltely

2023-06-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=155905

--- Comment #2 from Iza  ---
Version: 7.5.4.2 (X86_64) / LibreOffice Community
Build ID: 36ccfdc35048b057fd9854c757a8b67ec53977b6
CPU threads: 16; OS: Windows 10.0 Build 22621; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded

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[Libreoffice-bugs] [Bug 155905] Has been crashing on and off for 2 weeks. Randomized, no trigger as far as I can tell. It freezes up, then closes all libre office windows compeltely

2023-06-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=155905

Stéphane Guillou (stragu)  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1
 CC||stephane.guillou@libreoffic
   ||e.org

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[Libreoffice-bugs] [Bug 155905] Has been crashing on and off for 2 weeks. Randomized, no trigger as far as I can tell. It freezes up, then closes all libre office windows compeltely

2023-06-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=155905

Telesto  changed:

   What|Removed |Added

 CC||tele...@surfxs.nl

--- Comment #1 from Telesto  ---
Would you mind to post the content the about screen. Help -> About -> Press the
button behind 'Version information' label and post it here.


If the help about mentions Skia/Vulkan

Menu -> Tools -> Options -> View -> Check Force Skia Software Rendering & Press
OK & Restart

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