[Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 --- Comment #19 from QA Administrators --- Dear Erdem, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp -- You are receiving this mail because: You are the assignee for the bug.
[Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 QA Administrators changed: What|Removed |Added Resolution|--- |INSUFFICIENTDATA Status|NEEDINFO|RESOLVED -- You are receiving this mail because: You are the assignee for the bug.
[Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 --- Comment #18 from QA Administrators --- Dear Erdem, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping -- You are receiving this mail because: You are the assignee for the bug.
[Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 --- Comment #17 from Stéphane Guillou (stragu) --- (In reply to Stéphane Guillou (stragu) from comment #16) > Now that bug 157135 is fixed, you could verify Buovjaga's theory by testing > a daily build of 24.2 (hm actually, wait for an extra build after 2024-02-28, to make sure it includes the fix. Alternatively, you can straight away use a daily master build: https://dev-builds.libreoffice.org/daily/master/current.html) -- You are receiving this mail because: You are the assignee for the bug.
[Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 Stéphane Guillou (stragu) changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO Ever confirmed|0 |1 --- Comment #16 from Stéphane Guillou (stragu) --- Now that bug 157135 is fixed, you could verify Buovjaga's theory by testing a daily build of 24.2: https://dev-builds.libreoffice.org/daily/libreoffice-24-2/Win-x86_64@tb77-TDF/current/ Please let us know if it still crashes. -- You are receiving this mail because: You are the assignee for the bug.
[Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 --- Comment #15 from Buovjaga --- (In reply to Erdem from comment #14) > I did untick Hunspell,Lightproof,Libhyphen,Mythes language modules from the > Tools > Options > Language Settings > Writing Aids but didn't help Possibly you need to move out the Lightproof Python script from its directory (I don't have access to Windows at the moment, so I don't remember the location). -- You are receiving this mail because: You are the assignee for the bug.
[Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 --- Comment #14 from Erdem --- I did untick Hunspell,Lightproof,Libhyphen,Mythes language modules from the Tools > Options > Language Settings > Writing Aids but didn't help -- You are receiving this mail because: You are the assignee for the bug.
[Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 --- Comment #13 from Buovjaga --- I wonder if this is the same as bug 157135 as it is seen by Turkish users. It is caused by LightProof grammar checker. Removing the grammar checker would solve the issue. -- You are receiving this mail because: You are the assignee for the bug.
[Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 --- Comment #12 from Erdem --- Problem still happens on the new 24.2 , reverting to 7.5.9.2 still fixes it -- You are receiving this mail because: You are the assignee for the bug.
[Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 Stéphane Guillou (stragu) changed: What|Removed |Added Ever confirmed|1 |0 Status|NEEDINFO|UNCONFIRMED -- You are receiving this mail because: You are the assignee for the bug.
[Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 Stéphane Guillou (stragu) changed: What|Removed |Added Keywords||possibleRegression -- You are receiving this mail because: You are the assignee for the bug.
[Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 --- Comment #11 from Erdem --- (In reply to Stéphane Guillou (stragu) from comment #10) > Can you please update Windows and see if you can still reproduce? I am > asking because, in the dump analysis you shared, I see version 10.0.22621.1, > which is a preview build from 2022 (if read that well). I am on 23H2 (22631.3085) and problem is still there. The fix i found that helps me right now is just using the slightly older version. I am using 7.5.9.2 and i don't have the problem. But if i update to the newer version, problem still occurs. -- You are receiving this mail because: You are the assignee for the bug.
[Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 Stéphane Guillou (stragu) changed: What|Removed |Added Ever confirmed|0 |1 CC||stephane.guillou@libreoffic ||e.org Status|UNCONFIRMED |NEEDINFO --- Comment #10 from Stéphane Guillou (stragu) --- Can you please update Windows and see if you can still reproduce? I am asking because, in the dump analysis you shared, I see version 10.0.22621.1, which is a preview build from 2022 (if read that well). -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026
--- Comment #9 from Erdem ---
Crush dump analysis:
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 546
Key : Analysis.Elapsed.mSec
Value: 17644
Key : Analysis.IO.Other.Mb
Value: 44
Key : Analysis.IO.Read.Mb
Value: 40
Key : Analysis.IO.Write.Mb
Value: 106
Key : Analysis.Init.CPU.mSec
Value: 421
Key : Analysis.Init.Elapsed.mSec
Value: 43853
Key : Analysis.Memory.CommitPeak.Mb
Value: 244
Key : Failure.Bucket
Value: INVALID_PARAMETER_c00d_mergedlo.dll!Unknown
Key : Failure.Hash
Value: {3a3d0f7a-b655-9bd3-d479-257c643e0a3b}
Key : Timeline.OS.Boot.DeltaSec
Value: 229
Key : Timeline.Process.Start.DeltaSec
Value: 1
Key : WER.OS.Branch
Value: ni_release
Key : WER.OS.Version
Value: 10.0.22621.1
Key : WER.Process.Version
Value: 73.2.0.0
FILE_IN_CAB: 0f4cba9c-66a9-4025-ae56-b1550fbfe82e.dmp
CONTEXT: (.ecxr)
rax=00703558bc00 rbx=024037a388f0 rcx=00703558bc00
rdx=0020 rsi= rdi=
rip=7ffc17290425 rsp=00703558b800 rbp=00703558b900
r8=00b0 r9=00c0 r10=7ffc8688
r11=7ffc86881b6b r12= r13=
r14= r15=
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=0202
mergedlo!package_OStorageFactory_get_implementation+0x76ff5:
7ffc`17290425 c74424500dc0 mov dword ptr [rsp+50h],0C00Dh
ss:0070`3558b850=c00d
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress:
ExceptionCode: c00d
ExceptionFlags:
NumberParameters: 3
Parameter[0]: 00703558b8f0
Parameter[1]: 00703558baf0
Parameter[2]:
PROCESS_NAME: icudt73.dll
ERROR_CODE: (NTSTATUS) 0xc00d - Bir hizmet veya i leve ge ersiz bir
parametre ge ildi.
EXCEPTION_CODE_STR: c00d
EXCEPTION_PARAMETER1: 00703558b8f0
EXCEPTION_PARAMETER2: 00703558baf0
EXCEPTION_PARAMETER3:
STACK_TEXT:
0070`3558b800 7ffc`9fe4ada4 : ` `
`0016 `0050 :
mergedlo!package_OStorageFactory_get_implementation+0x76ff5
0070`3558c120 7ffc`9fe7fb66 : ` `
`0016 ` : ucrtbase!_invalid_parameter_internal+0xac
0070`3558c170 7ffc`9fe31c18 : 0240`571584b0 0070`3558c230
0240`535d6d30 `001a : ucrtbase!_mbstowcs_internal+0x4defe
0070`3558c1c0 7ffc`9fe31438 : 0070`3558c390 `
`000f `000c : ucrtbase!call_wsetlocale+0xf4
0070`3558c250 7ffc`9fe313da : `000b 0070`3558c390
`000f 0070`3558c3c0 :
ucrtbase!::operator()+0x38
0070`3558c340 7ffc`9fe31397 : 0070`3558c440 0070`3558c5a9
`000f 0070`3558c3c0 : ucrtbase!__crt_seh_guarded_call::operator()<,
&, >+0x36
0070`3558c370 7ffc`86f12135 : ` 0240`535d6d30
`0004 0240`0004 : ucrtbase!setlocale+0x47
0070`3558c3b0 7ffc`86f04cfe : `000b `
0070`3558c510 `000f :
msvcp140!std::_Locinfo::_Locinfo_dtor+0x15
0070`3558c3e0 7ffc`1723ffc6 : 0070`3558c500 `000f
0070`3558c500 ` : msvcp140!std::_Locinfo::~_Locinfo+0xe
0070`3558c410 7ffc`1724117a : 9df3`730ab4d1 7ffc`17240e82
0070`3558c588 `0010 :
mergedlo!package_OStorageFactory_get_implementation+0x26b96
0070`3558c4f0 7ffc`17240db2 : 0240`54497b10 0070`3558c5a9
`000f 7ffc`000e :
mergedlo!package_OStorageFactory_get_implementation+0x27d4a
0070`3558c540 7ffc`17241217 : `0039 `0010
0240`54497a30 `0001 :
mergedlo!package_OStorageFactory_get_implementation+0x27982
0070`3558c610 7ffc`1723c983 : 0240`583eb1b0 0070`3558c9d0
0070`3558c988 7ffc`8688 :
mergedlo!package_OStorageFactory_get_implementation+0x27de7
0070`3558c7f0 7ffc`17237c4d : 0240`5441cfe0 0240`37a25fe0
0070`3558c8d9 0240`5441cfe0 :
mergedlo!package_OStorageFactory_get_implementation+0x23553
0070`3558c830 7ffc`165909e5 : 0070`3558c988 0070`3558c9d0
0240`37a25fe0 0070`3558c9f0 :
mergedlo!package_OStorageFactory_get_implementation+0x1e81d
0070`3558c940 7ffc`16bc5185 : 0070`3558caa0 7ffc`166e90cb
0070`3558c860 7ffc`19497970 : mergedlo!Translate::Create+0x515
0070`3558ca60 7ffc`16718ccc : 0240`529b5690 0070`3558cb39
0240`54429030 0240`54429030 : mergedlo!VclResId+0x95
0070`3558cac0 7ffc`167
[Libreoffice-bugs] [Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 --- Comment #8 from Erdem --- (In reply to m.a.riosv from comment #7) > Try using the repair option on the system for LibreOffice. (Add & remove > apps) i downloaded the installer and chose the repair option, didn't help -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 m.a.riosv changed: What|Removed |Added CC||miguelangelrv@libreoffice.o ||rg --- Comment #7 from m.a.riosv --- Try using the repair option on the system for LibreOffice. (Add & remove apps) -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 Buovjaga changed: What|Removed |Added Status|NEEDINFO|UNCONFIRMED Ever confirmed|1 |0 -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 --- Comment #6 from Erdem --- (In reply to Buovjaga from comment #5) > What if you deactivate: Tools - Options - LibreOffice - View - Use Skia for > all rendering didn't help, same thing happens -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 --- Comment #5 from Buovjaga --- What if you deactivate: Tools - Options - LibreOffice - View - Use Skia for all rendering -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 --- Comment #4 from Erdem --- Version: 7.6.2.1 (X86_64) / LibreOffice Community Build ID: 56f7684011345957bbf33a7ee678afaf4d2ba333 CPU threads: 16; OS: Windows 10.0 Build 22621; UI render: Skia/Vulkan; VCL: win Locale: tr-TR (tr_TR); UI: tr-TR Calc: CL threaded -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 Buovjaga changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO Ever confirmed|0 |1 CC||ilmari.lauhakangas@libreoff ||ice.org --- Comment #3 from Buovjaga --- Please copy and paste here the contents of your Help - About (LibreOffice - About on macOS) by clicking the copy button. This allows us to know more about your system. Set to NEEDINFO. Change back to UNCONFIRMED after you have provided the information. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 --- Comment #2 from Erdem --- Oppening LibreOffice app first doesn't fix the issue anymore after i deleted user profiles. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 158026] all apps crash if i don’t open LibreOffice first
https://bugs.documentfoundation.org/show_bug.cgi?id=158026 --- Comment #1 from Erdem --- Created attachment 190584 --> https://bugs.documentfoundation.org/attachment.cgi?id=190584&action=edit Example of the unresponsive app -- You are receiving this mail because: You are the assignee for the bug.
