[Bug 159803] My document crashes after 2 minutes of editing (Zotero)

2024-02-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=159803

steve  changed:

   What|Removed |Added

 Resolution|FIXED   |WORKSFORME

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Bug 159803] My document crashes after 2 minutes of editing (Zotero)

2024-02-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=159803

c...@philosophons.com changed:

   What|Removed |Added

 Resolution|--- |FIXED
 Status|UNCONFIRMED |RESOLVED

--- Comment #9 from c...@philosophons.com ---
Hi,

I asked the Zotero forum
(https://forums.zotero.org/discussion/112308/libre-office-zotero-crash#latest)


After a few tries, I found out that deleting the bibliography fixed the
problem. I could re-insert it afterwards, and it looks stable for now.

Many thanks!

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Bug 159803] My document crashes after 2 minutes of editing (Zotero)

2024-02-26 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=159803

--- Comment #8 from Alex Thurgood  ---
@clem : thanks for the trace.

This can be seen in the trace:
"vmRegionInfo" : "0x1 is not in any region.  Bytes before following region:
4374478847\n  REGION TYPESTART - END [ VSIZE]
PRT\/MAX SHRMOD  REGION DETAIL\n  UNUSED SPACE AT START\n--->  \n 
__TEXT  104bd4000-104bd8000[   16K] r-x\/r-x SM=COW 
...MacOS\/soffice", "exception" : {"codes":"0x0001,
0x0001","rawCodes":[1,1],"type":"EXC_BAD_ACCESS","signal":"SIGABRT","subtype":"KERN_INVALID_ADDRESS
at 0x0001"}, "termination" :
{"flags":0,"code":6,"namespace":"SIGNAL","indicator":"Abort trap:
6","byProc":"soffice","byPid":34646}, "vmregioninfo" : "0x1 is not in any
region.  Bytes before following region: 4374478847\n  REGION TYPE  
 START - END [ VSIZE] PRT\/MAX SHRMOD  REGION DETAIL\n 
UNUSED SPACE AT START\n--->  \n  __TEXT 
104bd4000-104bd8000[   16K] r-x\/r-x SM=COW  ...MacOS\/soffice", "asi" :
{"libsystem_c.dylib":["abort() called"]}, "extMods" :
{"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0


which is indicative of something attempting to write to a memory address which
doesn't exist, cf. KERN_INVALID_ADDRESS message.

Which part of LO that might be though, or whether it is Zotero's fault, is
unclear to me.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Bug 159803] My document crashes after 2 minutes of editing (Zotero)

2024-02-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=159803

QA Administrators  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Bug 159803] My document crashes after 2 minutes of editing (Zotero)

2024-02-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=159803

--- Comment #7 from QA Administrators  ---
[Automated Action] NeedInfo-To-Unconfirmed

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Bug 159803] My document crashes after 2 minutes of editing (Zotero)

2024-02-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=159803

--- Comment #6 from c...@philosophons.com ---
Created attachment 192732
  --> https://bugs.documentfoundation.org/attachment.cgi?id=192732&action=edit
Zotero crash report

Here is the Zotero crash report associated with the second crash of
LibreOffice.
Best,
Clément.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Bug 159803] My document crashes after 2 minutes of editing (Zotero)

2024-02-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=159803

--- Comment #5 from c...@philosophons.com ---
Created attachment 192731
  --> https://bugs.documentfoundation.org/attachment.cgi?id=192731&action=edit
Apple crash report 2

Thanks for trying out. 

Here is another crash report. It happened while trying to add a Zotero
reference, and Zotero also crashed. I'll post the Zotero crash report too. 

Should I cross-post this issue to the Zotero developers? 
Thanks,
Clément.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Bug 159803] My document crashes after 2 minutes of editing (Zotero)

2024-02-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=159803

--- Comment #4 from c...@philosophons.com ---
Created attachment 192730
  --> https://bugs.documentfoundation.org/attachment.cgi?id=192730&action=edit
Apple crash report

Here is the apple crash report.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Bug 159803] My document crashes after 2 minutes of editing (Zotero)

2024-02-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=159803

Alex Thurgood  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Bug 159803] My document crashes after 2 minutes of editing (Zotero)

2024-02-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=159803

--- Comment #3 from Alex Thurgood  ---
I managed to install Zotero in 

Version: 7.6.4.1 (AARCH64) / LibreOffice Community
Build ID: e19e193f88cd6c0525a17fb7a176ed8e6a3e2aa1
CPU threads: 8; OS: Mac OS X 14.2.1; UI render: Skia/Raster; VCL: osx
Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR
Calc: threaded

and re-opened the test document, but I still can't reproduce any crashing.

Ideally, we'd need the crash trace from the Apple Crash Reporter to possibly
help us identify what is triggering the crash.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Bug 159803] My document crashes after 2 minutes of editing (Zotero)

2024-02-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=159803

Alex Thurgood  changed:

   What|Removed |Added

 CC||ipla...@tuta.io

--- Comment #2 from Alex Thurgood  ---
@clem : what do I have to do to make it crash ?

I scrolled up and down the document with

Version: 7.5.9.2 (AARCH64) / LibreOffice Community
Build ID: cdeefe45c17511d326101eed8008ac4092f278a9
CPU threads: 8; OS: Mac OS X 14.2.1; UI render: default; VCL: osx
Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR
Calc: threaded

and with

Version: 7.6.4.1 (AARCH64) / LibreOffice Community
Build ID: e19e193f88cd6c0525a17fb7a176ed8e6a3e2aa1
CPU threads: 8; OS: Mac OS X 14.2.1; UI render: Skia/Raster; VCL: osx
Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR
Calc: threaded


and couldn't reproduce a crash on macOS Arm, but I don't see the Zotero
extension toolbar, even after updating to Zotero 6.0.32.

@clem : when you get a crash, do you see the Apple Crash Reporter propose to
send the crash report to Apple ? If you do, before clicking Send, can you copy
paste the complete text of the crash report and paste it into a simple text
(.txt) file, and then attach it to this bug report (Add an attachment) ?

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Bug 159803] My document crashes after 2 minutes of editing (Zotero)

2024-02-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=159803

Buovjaga  changed:

   What|Removed |Added

Summary|My document crashes after 2 |My document crashes after 2
   |minutes of editing. |minutes of editing (Zotero)

-- 
You are receiving this mail because:
You are the assignee for the bug.