[Libreoffice-bugs] [Bug 100774] BSOD Page_Fault_in_nonpaged_area

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100774

Stéphane Guillou (stragu)  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=15
   ||3975

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[Libreoffice-bugs] [Bug 100774] BSOD Page_Fault_in_nonpaged_area

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100774

Julien Nabet  changed:

   What|Removed |Added

   Keywords|wantBacktrace   |

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[Libreoffice-bugs] [Bug 100774] BSOD Page_Fault_in_nonpaged_area

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100774

Jean-Baptiste Faure  changed:

   What|Removed |Added

 CC||jbfa...@libreoffice.org

--- Comment #9 from Jean-Baptiste Faure  ---
(In reply to Nicolas from comment #4)
> LO does open the file now.
> 
> It did introduce a new buggy behaviour.
> 
> In this spreadsheet with a diagram in it, when editing the diagram LO
> crashes and conducts 'data-recovery' for the file.
> 
> When I make a new file, input some data and then want to insert a diagram it
> does the same, crash and data recovery.

Please, have a look at bug 100365 still unconfirmed and confirm it if it
describes the same bug as yours.

Best regards. JBF

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[Libreoffice-bugs] [Bug 100774] BSOD Page_Fault_in_nonpaged_area

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100774

Buovjaga  changed:

   What|Removed |Added

 Status|UNCONFIRMED |RESOLVED
 CC||todven...@suomi24.fi
 Resolution|--- |NOTOURBUG

--- Comment #8 from Buovjaga  ---
(In reply to Nicolas from comment #4)
> LO does open the file now.
> 
> It did introduce a new buggy behaviour.
> 
> In this spreadsheet with a diagram in it, when editing the diagram LO
> crashes and conducts 'data-recovery' for the file.
> 
> When I make a new file, input some data and then want to insert a diagram it
> does the same, crash and data recovery.
> 
> Is it related to CL?

If the original problem went away by disabling OpenCL, then the culprit was a
problematic OpenCL driver (not a LibreOffice bug). The next version will be
more careful about disabling OpenCL, if the driver is broken.

I suggest you create a new bug report with your example file. Closing.

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[Libreoffice-bugs] [Bug 100774] BSOD Page_Fault_in_nonpaged_area

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100774

--- Comment #7 from Julien Nabet  ---
Would it be possible you attach an example file so someone may try to reproduce
this?
(https://bugs.documentfoundation.org/attachment.cgi?bugid=100774=enter)
Have in mind that any file attached is automatically made public, so remove any
confidential/private part from it.

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[Libreoffice-bugs] [Bug 100774] BSOD Page_Fault_in_nonpaged_area

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100774

--- Comment #6 from Nicolas  ---
Cant attach the debugger to the process soffice.bin

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[Libreoffice-bugs] [Bug 100774] BSOD Page_Fault_in_nonpaged_area

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100774

Julien Nabet  changed:

   What|Removed |Added

   Keywords||wantBacktrace
 OS|All |Windows (All)

--- Comment #5 from Julien Nabet  ---
If you disabled OpenCL, the new buggy behaviour can't be related to it.

You can try to retrieve an useful backtrace by following this link:
https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace

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[Libreoffice-bugs] [Bug 100774] BSOD Page_Fault_in_nonpaged_area

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100774

--- Comment #4 from Nicolas  ---
LO does open the file now.

It did introduce a new buggy behaviour.

In this spreadsheet with a diagram in it, when editing the diagram LO crashes
and conducts 'data-recovery' for the file.

When I make a new file, input some data and then want to insert a diagram it
does the same, crash and data recovery.

Is it related to CL?

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[Libreoffice-bugs] [Bug 100774] BSOD Page_Fault_in_nonpaged_area

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100774

--- Comment #3 from Julien Nabet  ---
(In reply to Nicolas from comment #2)
> Hi Julien,
> 
> I do not have the requested log files in file dir
> %APPDATA%\libreoffice\4\user of my computer, hence cannot attach them.
> 
> Best regards,

Ok.
So what about disabling OpenCL as suggested in my previous comment, does LO
work better?

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[Libreoffice-bugs] [Bug 100774] BSOD Page_Fault_in_nonpaged_area

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100774

Nicolas  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #2 from Nicolas  ---
Hi Julien,

I do not have the requested log files in file dir %APPDATA%\libreoffice\4\user
of my computer, hence cannot attach them.

Best regards,

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[Libreoffice-bugs] [Bug 100774] BSOD Page_Fault_in_nonpaged_area

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100774

Julien Nabet  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||serval2...@yahoo.fr
 Ever confirmed|0   |1

--- Comment #1 from Julien Nabet  ---
For the test, could you disable OpenCL before opening any file?
(Menu tools/Options/LibreOffice/OpenCL/, disable both checkboxes)

In your LO directory profile (see
https://wiki.documentfoundation.org/UserProfile#Windows), I think you must have
these files:
Opencl_devices.log
Opencl_device.log
Could you zip them and attach the zip on the bugtracker by using this link
https://bugs.documentfoundation.org/attachment.cgi?bugid=100774=enter ?

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