[Libreoffice-bugs] [Bug 116824] Libreoffice Writer 6.0.2.1 crashed immediately on opening in Ubuntu 16.04

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=116824

QA Administrators  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |INSUFFICIENTDATA

--- Comment #14 from QA Administrators  ---
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20181203

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[Libreoffice-bugs] [Bug 116824] Libreoffice Writer 6.0.2.1 crashed immediately on opening in Ubuntu 16.04

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=116824

--- Comment #13 from QA Administrators  ---
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping-20181105

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[Libreoffice-bugs] [Bug 116824] Libreoffice Writer 6.0.2.1 crashed immediately on opening in Ubuntu 16.04

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=116824

Timur  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=11
   ||6807

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[Libreoffice-bugs] [Bug 116824] Libreoffice Writer 6.0.2.1 crashed immediately on opening in Ubuntu 16.04

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=116824

Timur  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

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[Libreoffice-bugs] [Bug 116824] Libreoffice Writer 6.0.2.1 crashed immediately on opening in Ubuntu 16.04

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=116824

Buovjaga  changed:

   What|Removed |Added

 CC||todven...@suomi24.fi

--- Comment #12 from Buovjaga  ---
What if you try an appimage of version 6?
https://www.libreoffice.org/download/appimage

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[Libreoffice-bugs] [Bug 116824] Libreoffice Writer 6.0.2.1 crashed immediately on opening in Ubuntu 16.04

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=116824

--- Comment #11 from subbhu2...@gmail.com ---
I uninstalled V6.021 and the default latest stable version 5.4 works fine

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[Libreoffice-bugs] [Bug 116824] Libreoffice Writer 6.0.2.1 crashed immediately on opening in Ubuntu 16.04

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=116824

Julien Nabet  changed:

   What|Removed |Added

 CC|serval2...@yahoo.fr |

--- Comment #10 from Julien Nabet  ---
Can't help here, I still see only Java bits on bt.

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[Libreoffice-bugs] [Bug 116824] Libreoffice Writer 6.0.2.1 crashed immediately on opening in Ubuntu 16.04

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=116824

--- Comment #9 from subbhu2...@gmail.com ---
Created attachment 141153
  --> https://bugs.documentfoundation.org/attachment.cgi?id=141153=edit
New Backtrace file

GDB Trace file attached
When i put soffice --backtrace in the terminal it opens the libreoffice and
when I click the writer it crashes and in the terminal the cursor comes to the
next line i.e. to feed new commands
with a message 

GNU gdb (Ubuntu 7.11.1-0ubuntu1~16.5) 7.11.1
Copyright (C) 2016 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later 
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.  Type "show copying"
and "show warranty" for details.
This GDB was configured as "i686-linux-gnu".
Type "show configuration" for configuration details.
For bug reporting instructions, please see:
.
Find the GDB manual and other documentation resources online at:
.
For help, type "help".
Type "apropos word" to search for commands related to "word"...
Reading symbols from /usr/lib/libreoffice/program/soffice.bin...(no debugging
symbols found)...done.
log will be saved as gdbtrace.log, this will take some time, patience...

The corresponding gdbtrace file is attached

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[Libreoffice-bugs] [Bug 116824] Libreoffice Writer 6.0.2.1 crashed immediately on opening in Ubuntu 16.04

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=116824

--- Comment #8 from Julien Nabet  ---
Let's focus on gdbtrace, you must type "c" (for continue) + enter until you get
something else than "??"
Then you can retrieve the bt

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[Libreoffice-bugs] [Bug 116824] Libreoffice Writer 6.0.2.1 crashed immediately on opening in Ubuntu 16.04

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=116824

--- Comment #6 from subbhu2...@gmail.com ---
Created attachment 141146
  --> https://bugs.documentfoundation.org/attachment.cgi?id=141146=edit
Strace.log might help

Strace.log might help

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[Libreoffice-bugs] [Bug 116824] Libreoffice Writer 6.0.2.1 crashed immediately on opening in Ubuntu 16.04

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=116824

--- Comment #7 from subbhu2...@gmail.com ---
Trace Files attached as requested

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[Libreoffice-bugs] [Bug 116824] Libreoffice Writer 6.0.2.1 crashed immediately on opening in Ubuntu 16.04

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=116824

--- Comment #5 from subbhu2...@gmail.com ---
Created attachment 141145
  --> https://bugs.documentfoundation.org/attachment.cgi?id=141145=edit
GDB Trace as requested

Trace File as requested is attached

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[Libreoffice-bugs] [Bug 116824] Libreoffice Writer 6.0.2.1 crashed immediately on opening in Ubuntu 16.04

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=116824

Julien Nabet  changed:

   What|Removed |Added

   Keywords||wantBacktrace
 CC||serval2...@yahoo.fr

--- Comment #4 from Julien Nabet  ---
Would it be possible you attach a backtrace? (see
https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace)

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[Libreoffice-bugs] [Bug 116824] Libreoffice Writer 6.0.2.1 crashed immediately on opening in Ubuntu 16.04

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=116824

--- Comment #3 from subbhu2...@gmail.com ---
As suggested, Tried opening Librewriter in safemode and then disable OpenGl and
then applied the changes and restarted, but problem still persist.

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[Libreoffice-bugs] [Bug 116824] Libreoffice Writer 6.0.2.1 crashed immediately on opening in Ubuntu 16.04

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=116824

--- Comment #2 from subbhu2...@gmail.com ---
As suggested, Tried opening in safemode and disabled OpenGl and then restarted
but problem still persist. Kindly help

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[Libreoffice-bugs] [Bug 116824] Libreoffice Writer 6.0.2.1 crashed immediately on opening in Ubuntu 16.04

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=116824

subbhu2...@gmail.com changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 116824] Libreoffice Writer 6.0.2.1 crashed immediately on opening in Ubuntu 16.04

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=116824

Xisco Faulí  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||xiscofa...@libreoffice.org
 Ever confirmed|0   |1

--- Comment #1 from Xisco Faulí  ---
Does it work if you disable OpenGl ? ->
https://wiki.documentfoundation.org/OpenGL

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present

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