[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2020-12-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

Xisco Faulí  changed:

   What|Removed |Added

 Resolution|FIXED   |WORKSFORME

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2020-12-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

RobG  changed:

   What|Removed |Added

 Resolution|--- |FIXED
 Status|UNCONFIRMED |RESOLVED

--- Comment #19 from RobG  ---
You can close this ticket now.

Reason was a bad hard disc but LibreOffice had a problem with it - maybe
something was cached anywhere - however?

With newer hard disc I don't have the problem anymore.

Thanks

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2020-09-14 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

BogdanB  changed:

   What|Removed |Added

 Blocks||133092
 CC||buzea.bog...@libreoffice.or
   ||g


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=133092
[Bug 133092] [META] Crash bugs
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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2020-08-10 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

Aron Budea  changed:

   What|Removed |Added

   See Also|https://bugs.documentfounda |
   |tion.org/show_bug.cgi?id=13 |
   |4332|

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2020-07-13 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

b.  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=13
   ||4332

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2020-05-09 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

Buovjaga  changed:

   What|Removed |Added

 CC||ilmari.lauhakangas@libreoff
   ||ice.org

--- Comment #16 from Buovjaga  ---
As we are unable to test (we would need access to your machine), you can try to
do a binary bisect of the issue:
https://wiki.documentfoundation.org/QA/Bibisect
Use the bibisect-win32-6.1 repository from
https://wiki.documentfoundation.org/QA/Bibisect/Windows

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2020-02-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

RobG  changed:

   What|Removed |Added

 Ever confirmed|1   |0
 Status|NEEDINFO|UNCONFIRMED

--- Comment #15 from RobG  ---
(In reply to Xisco Faulí from comment #13)
> To be certain the reported issue is not
> related to corruption in the user profile, could you please reset your
> Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
> re-test?
> 
> I have set the bug's status to 'NEEDINFO'. Please change it back to
> 'UNCONFIRMED' if the issue is still present

UserProfile is not the problem.

Latest status:

- I open LibreOffice > 6.0.6 with a .xlsx or .ods file.
- I edit/save the file multiple times.
- I have it open for a longer time and do nothing.
- After a longer time I continue to edit the file. It may work or not. When it
doesn't work => Reported error.
- Also save as ".csv" or any other format on the same(!) drive on any place is
not possible.
- Save on any other drive is possible.
- With Explorer I can copy it back to it's original place/drive and open it
with LibreOffice, but not save on this drive anymore.

I have no issues with the drive. Any other program works it (open/save).

Close + Start of LibreOffice doesn't help.

I MUST restart the computer - then it works.

It doesn't happen until 6.0.6.

Is any LibreOffice service running in the background although I've started it
manually and closed it? Or any external library/service used?

I only know and read that the performance from open/save .xlsx to version 6.1
has been increased. My there was a change "under the hood" which might be the
problem?

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2020-02-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

--- Comment #14 from QA Administrators  ---
Dear RobG,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2019-08-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

Xisco Faulí  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

--- Comment #13 from Xisco Faulí  ---
To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2019-08-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

QA Administrators  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2019-08-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

--- Comment #12 from QA Administrators  ---
[Automated Action] NeedInfo-To-Unconfirmed

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2019-08-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

--- Comment #11 from RobG  ---
My .xlsx file is not the problem - it happens with every .xlsx.

I save it and it reports "General I/O error".
File will be saved on external USB drive.
It happens after some time Libre Calc is running. 
Restart Libre Calc doesn't help.
Pre-Loading is disabled.
Restart of PC, open it and save works on hard disc (which is not turned
off/on).
"Save as" on another external hard disc works.
Re-connecting USB drive on other USB port (incl. on USB PCIe) doesn't help.
When I get the save error, close Libre Calc, I can copy the file from the other
USB over the file with the reported error. So finally there is no error on hard
disc.
Also chkdsk reports no error.

I installed 6.0.6 and used it for a longer time - no problems happened.

It still happens with 6.3.0.

I only use xlsx - I would have to test with other open file formats.

Still mysterious.

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2019-03-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

--- Comment #10 from Xisco Faulí  ---
Please, attach the document, otherwise we can't investigate this issue...

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2019-03-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

--- Comment #9 from RobG  ---
I've found out that the .ods or .xlsx might not be the problem.

When I open the file with LO => 6.1 and have it open for a longer time, use
filter, etc. add a line and then I want to save it back, I get the error.

When I use "save as" (regardless ods or xlsx) and save it on another drive it
works.

When I use "save as" on the same drive from the original drive it doesn't work.

The drive has no error (chkdsk) and I can copy the file from / to drive (same
file name + path) without any problems.

I can use save as from any other application - I've also opened the file with
HxD, was able to change a byte and save it back.

When I reboot the PC and open the file with LO and use save or save as on
original drive - it works.

Only when I've open LO, work on the file (filter, insert, update rows/cells) -
maybe for a longer time - I get the error for this drive only!

This does not happen when I use LO 6.0.x!

The error is "General input/output error" - so aren't there any better details
what exactly has happened?

Is there a detailed log file which I can produce with a better error message?

I think this error will be hard to find. Only a source diff between 6.0.x and
6.1 and code-review what has changed and might be the issue might help.

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2019-02-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

Xisco Faulí  changed:

   What|Removed |Added

 Status|REOPENED|NEEDINFO

--- Comment #8 from Xisco Faulí  ---
(In reply to RobG from comment #7)
> Also when I try to save as .ods file ... General input/output error.

Please, attach the document. Otherwise, there is nothing we can do from our
side

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2019-02-09 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

--- Comment #7 from RobG  ---
Also when I try to save as .ods file ... General input/output error.

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2019-02-09 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

RobG  changed:

   What|Removed |Added

 Resolution|WORKSFORME  |---
 Status|RESOLVED|REOPENED

--- Comment #6 from RobG  ---
(In reply to Xisco Faulí from comment #4)
> Thanks for retesting with the latest version.
> Setting to RESOLVED WORKSFORME as the commit fixing this issue hasn't been
> identified.

It just happened again.

Work with my .xlsx (LO 6.1.4.2) file, added, delete, updated rows ... just try
to save the file .. General error again.

Also when I close LO and re-open file - no chance to save/save as. General
input/output error.

I will re-open and try to create a test file. Problem is it contains sensitive
information - maybe when I remove it it will work.

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2019-01-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

--- Comment #5 from RobG  ---
MS Excel 2010 (which we use in the office) isn't able to open the fresh stored
.xlsx with 6.1.4.2 anymore. Reports an error. Didn't happen with saved version
6.0.6.

I will create a new ticket for it with screen shots asap.

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2019-01-27 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

Xisco Faulí  changed:

   What|Removed |Added

 Resolution|FIXED   |WORKSFORME

--- Comment #4 from Xisco Faulí  ---
Thanks for retesting with the latest version.
Setting to RESOLVED WORKSFORME as the commit fixing this issue hasn't been
identified.

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2019-01-27 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

RobG  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |FIXED

--- Comment #3 from RobG  ---
I've just downloaded 6.1.4.2 and re-tested it if it still happens and it looks
like the bug has been fixed or found anywhere else.

No error anymore.

I set the status to RESOLVED.

Sorry for delay.

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2018-09-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

Xisco Faulí  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||xiscofa...@libreoffice.org
 Ever confirmed|0   |1

--- Comment #2 from Xisco Faulí  ---
Thank you for reporting the bug. Please attach a sample document, as this makes
it easier for us to verify the bug. 
(Please note that the attachment will be public, remove any sensitive
information before attaching it. 
See
https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F
for help on how to do so.)

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' once the requested document is provided.

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[Libreoffice-bugs] [Bug 120050] File Save crash General Error. General input/output error since release 6.1 - works until 6.0.6

2018-09-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=120050

--- Comment #1 from RobG  ---
Created attachment 145103
  --> https://bugs.documentfoundation.org/attachment.cgi?id=145103=edit
Screen shot of crash

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