[Libreoffice-bugs] [Bug 121138] Installation of LibreOffice Dev 6.2.0.0 younger as 2018-10-23

2018-11-04 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121138

--- Comment #4 from hel...@wolff-dattenberg.net ---
Hello,

I can't create the install.log.
But I've deinstallate LO 6.2.0.0.alpha1 with 'Ashampoo Uninstaller' (it does
more than the Windows-Uninstaller) and I delete the Config-Folder. Then the
installation was successfully.

Best regards, Helmut!

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[Libreoffice-bugs] [Bug 121138] Installation of LibreOffice Dev 6.2.0.0 younger as 2018-10-23

2018-11-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121138

V Stuart Foote  changed:

   What|Removed |Added

 Resolution|--- |INVALID
 Status|NEEDINFO|RESOLVED

--- Comment #3 from V Stuart Foote  ---
Sorry, still nothing actionable.  We'd need the windows installer service log
to do anything. 

Otherwise, suspect the issue lies with your Windows Installer service, google
how to stop/restart the service, and how to check Windows registry for
HKEY_LOCAL_MACHINE
\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress, and how to
unregister and register the service.

Something like this:

https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/is-there-a-common-step-to-repair-windows-installer/136da4c2-0261-e011-8dfc-68b599b31bf5

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[Libreoffice-bugs] [Bug 121138] Installation of LibreOffice Dev 6.2.0.0 younger as 2018-10-23

2018-11-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121138

--- Comment #2 from hel...@wolff-dattenberg.net ---
Created attachment 146269
  --> https://bugs.documentfoundation.org/attachment.cgi?id=146269=edit
installation dialog

installation-package : 6.2.0.0.alpha1 64bit 2018-11-03
os : windows 8.1 64bit

it happens since 6.2.0.0.alpa1 64bit 2018-10-23

best reguards, helmut!

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[Libreoffice-bugs] [Bug 121138] Installation of LibreOffice Dev 6.2.0.0 younger as 2018-10-23

2018-11-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121138

V Stuart Foote  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||vstuart.fo...@utsa.edu
 Ever confirmed|0   |1

--- Comment #1 from V Stuart Foote  ---
Thanks for filing, but as of now, this BZ report has no actionable details.

What build of the installation package? 32-bit or 64-bit? Did you check the
HASH value of the package? 

What release of Windows OS? What graphics GPU hardware and driver?  

Can you attempt an installation from command window "run as administrator" and
capture a verbose installation log?  

I.e, "msiexec.exe /i LibreOfficeDev_6.2.0.0.alpha1_Win_x64.msi /L*v
install.log"

And let us know, thanks!

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