[Libreoffice-bugs] [Bug 122143] Wrong command for collecting journalctl info in "Printing troubleshooter" wizard

2019-01-17 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122143

Caolán McNamara  changed:

   What|Removed |Added

 Resolution|--- |NOTOURBUG
 Status|UNCONFIRMED |RESOLVED

--- Comment #5 from Caolán McNamara  ---
I imagine its
https://fedoraproject.org/wiki/How_to_debug_printing_problems#Printing_troubleshooter
(or something similar) and it belongs to the underlying OS, rather that a
specific libreoffice thing

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[Libreoffice-bugs] [Bug 122143] Wrong command for collecting journalctl info in "Printing troubleshooter" wizard

2019-01-17 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122143

Xisco Faulí  changed:

   What|Removed |Added

 CC||caol...@redhat.com,
   ||xiscofa...@libreoffice.org

--- Comment #4 from Xisco Faulí  ---
@Caolán, do you know anything about this printing thoubleshoorter wizard ?

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[Libreoffice-bugs] [Bug 122143] Wrong command for collecting journalctl info in "Printing troubleshooter" wizard

2018-12-17 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122143

Julien Nabet  changed:

   What|Removed |Added

 CC|serval2...@yahoo.fr |

--- Comment #3 from Julien Nabet  ---
I don't know any "Printing troubleshooter" wizard on LO so can't help here.

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[Libreoffice-bugs] [Bug 122143] Wrong command for collecting journalctl info in "Printing troubleshooter" wizard

2018-12-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122143

--- Comment #2 from Denis  ---
(In reply to Julien Nabet from comment #1)
> Where is this option?

In "Printing troubleshooter" wizard. This is connected to another bug that I
reported: https://bugs.documentfoundation.org/show_bug.cgi?id=122142. Repeat
the steps to reproduce the bug. After them appears "Print error" window with
buttons "OK" and "Diagnose". (Note: this window doesn't always appear, you may
have to send another document to the printer). Click "Diagnose". "Printing
troubleshooter" wizard pops up. Forward -> select the printer -> Forward ->
Print test page -> No -> Forward. Here the wizard says "No journal entries were
found" and offers a command to copy and execute in CLI. This command is:

su -c 'journalctl -u cups.service --since="None" --until="2018-12-16 19:50:37"'
> troubleshoot-logs.txt

See --since="None"

The result of running this command is:

Failed to parse timestamp: None

The man page of journalctl also makes no mention of the option "none" in the
section "--since".

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[Libreoffice-bugs] [Bug 122143] Wrong command for collecting journalctl info in "Printing troubleshooter" wizard

2018-12-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122143

Julien Nabet  changed:

   What|Removed |Added

 CC||serval2...@yahoo.fr

--- Comment #1 from Julien Nabet  ---
Where is this option?

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