[Libreoffice-bugs] [Bug 122768] When selecting a certain printer Writer crashes

2019-02-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122768

Xisco Faulí  changed:

   What|Removed |Added

 Resolution|--- |DUPLICATE
 Status|NEEDINFO|RESOLVED

--- Comment #12 from Xisco Faulí  ---
(In reply to Michael Kiermaier from comment #11)
> Thank you!
> 
> I've tested with 6.2, and the bug is gone.
> Also, I'm pretty confident that it is the same bug you linked. In both cases
> crash in LPPDParser with a Lexmark PPD.

Thanks for retesting.
Closing as RESOLVED DUPLICATED

*** This bug has been marked as a duplicate of bug 112215 ***

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[Libreoffice-bugs] [Bug 122768] When selecting a certain printer Writer crashes

2019-02-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122768

--- Comment #11 from Michael Kiermaier  ---
Thank you!

I've tested with 6.2, and the bug is gone.
Also, I'm pretty confident that it is the same bug you linked. In both cases
crash in LPPDParser with a Lexmark PPD.

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[Libreoffice-bugs] [Bug 122768] When selecting a certain printer Writer crashes

2019-02-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122768

Michael Weghorn  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

--- Comment #10 from Michael Weghorn  ---
Thanks for the info! I can't reproduce here with a current development version.

The backtrace gives an indication about the location, which actually suggests
it depends on the PPD file, and this commit *might* already have fixed it:

commit 3288d88e0c0842a44aa959e41cc665b9cf3804b9
Author: Caolán McNamara 
Date:   Wed Nov 28 12:23:38 2018 +

Resolves: tdf#112215 null deref on missing optional ppd value

Change-Id: Iba45437332df963e1aa213c587071ab293f36390
Reviewed-on: https://gerrit.libreoffice.org/64163
Tested-by: Jenkins
Reviewed-by: Caolán McNamara 
Tested-by: Caolán McNamara 

Can you do a retest with a more recent LibreOffice version, e.g. 6.2?

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[Libreoffice-bugs] [Bug 122768] When selecting a certain printer Writer crashes

2019-02-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122768

--- Comment #9 from Michael Kiermaier  ---
I don't know the copyright restrictions so I don't want to attach a copy of the
ppd.
The used PPD file within the archive is
GlobalPPD_1.4/Lexmark_MX520_Series.ppd

I did soffice --backtrace. The relevant part of the trace seems to be

Thread 1 "soffice.bin" received signal SIGSEGV, Segmentation fault.
0x7fcab7091b7c in psp::PPDParser::PPDParser(rtl::OUString const&) () from
/usr/lib/libreoffice/program/libmergedlo.so
#0  0x7fcab7091b7c in psp::PPDParser::PPDParser(rtl::OUString const&) () at
/usr/lib/libreoffice/program/libmergedlo.so
#1  0x7fcab709e369 in  () at /usr/lib/libreoffice/program/libmergedlo.so
#2  0x7fcab70927db in psp::PPDParser::getParser(rtl::OUString const&) () at
/usr/lib/libreoffice/program/libmergedlo.so
#3  0x7fcab709f93c in  () at /usr/lib/libreoffice/program/libmergedlo.so
#4  0x7fcab7088164 in psp::JobData::operator=(psp::JobData const&) () at
/usr/lib/libreoffice/program/libmergedlo.so
#5  0x7fcab70d7430 in
SalGenericInstance::configurePspInfoPrinter(PspSalInfoPrinter*,
SalPrinterQueueInfo const*, ImplJobSetup*) () at
/usr/lib/libreoffice/program/libmergedlo.so
#6  0x7fca9e91863b in  () at
/usr/lib/libreoffice/program/libvclplug_gtk3lo.so
#7  0x7fcab6fb9b38 in  () at /usr/lib/libreoffice/program/libmergedlo.so
#8  0x7fcab6fbde4f in Printer::Printer(rtl::OUString const&) () at
/usr/lib/libreoffice/program/libmergedlo.so
#9  0x7fcab6dc7463 in  () at /usr/lib/libreoffice/program/libmergedlo.so
#10 0x7fcab6e31730 in Control::ImplCallEventListenersAndHandler(VclEventId,
std::function const&) () at
/usr/lib/libreoffice/program/libmergedlo.so
#11 0x7fcab6e67372 in ListBox::Select() () at
/usr/lib/libreoffice/program/libmergedlo.so
#12 0x7fcab6e69e00 in  () at /usr/lib/libreoffice/program/libmergedlo.so
#13 0x7fcab6e614f5 in  () at /usr/lib/libreoffice/program/libmergedlo.so
#14 0x7fcab6e61fa7 in  () at /usr/lib/libreoffice/program/libmergedlo.so
#15 0x7fcab6dfff3c in vcl::Window::EndTracking(TrackingEventFlags) () at
/usr/lib/libreoffice/program/libmergedlo.so
[...]

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[Libreoffice-bugs] [Bug 122768] When selecting a certain printer Writer crashes

2019-02-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122768

--- Comment #8 from Michael Weghorn  ---
(In reply to Michael Kiermaier from comment #7)
> PPD driver has been downloaded from:
> http://support.lexmark.com/
> index?page=content&id=DR24522&docLocale=en_US&segType=recommendedSegmentOS

That archive contains several PPD files. Can you attach the one that is
actually used? (Your issue may or may not be the same as that of the original
reporter, so it might make sense to create a separate bug report at some point
in time, but let's leave it for now...)

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[Libreoffice-bugs] [Bug 122768] When selecting a certain printer Writer crashes

2019-02-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122768

--- Comment #7 from michael.kierma...@gmx.net ---
Same problem here. Seen on
LibreOffice 4.2.8.2 420m0(Build:2) (on Kubuntu 14.04)
LibreOffice 6.0.7.3 00m0(Build:3) (on Xubuntu 18.04)

Crash happens only for one specific printer in the list, a Lexmark MX521ade.

PPD driver has been downloaded from:
http://support.lexmark.com/index?page=content&id=DR24522&docLocale=en_US&segType=recommendedSegmentOS

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[Libreoffice-bugs] [Bug 122768] When selecting a certain printer Writer crashes

2019-01-29 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122768

Michael Weghorn  changed:

   What|Removed |Added

 CC||m.wegh...@posteo.de

--- Comment #6 from Michael Weghorn  ---
Additional questions that may help to analyze the issue:

1) Does the crash only happen for that specific printer or also for others?
2) Can you attach the PPD file for that printer, which should be located at
/etc/cups/ppd/.ppd?

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[Libreoffice-bugs] [Bug 122768] When selecting a certain printer Writer crashes

2019-01-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122768

--- Comment #5 from Xisco Faulí  ---
(In reply to Xisco Faulí from comment #4)
> Thanks for testing it in LibreOffice 6.2.
> If possible, please follow the instructions provided at this link <
> https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.
> 2FLinux >. and submit a backtrace. That way a developer can look into the
> underlying reason of the crash.

You can download a build with debug symbols from
https://dev-builds.libreoffice.org/daily/master/Linux-rpm_deb-x86_64@86-TDF-dbg/current/

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[Libreoffice-bugs] [Bug 122768] When selecting a certain printer Writer crashes

2019-01-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122768

--- Comment #4 from Xisco Faulí  ---
Thanks for testing it in LibreOffice 6.2.
If possible, please follow the instructions provided at this link <
https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux
>. and submit a backtrace. That way a developer can look into the underlying
reason of the crash.

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[Libreoffice-bugs] [Bug 122768] When selecting a certain printer Writer crashes

2019-01-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122768

Xisco Faulí  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 122768] When selecting a certain printer Writer crashes

2019-01-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122768

--- Comment #3 from Aaron Honeycutt  ---
Video of the issue:

https://9089701563e3e5947b90-b6e63eb6c42eb9f70edaf30ab1589b06.ssl.cf2.rackcdn.com/64e25e81-572106-2a8b448e11616998.mp4

I still need to test with 6.2.

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[Libreoffice-bugs] [Bug 122768] When selecting a certain printer Writer crashes

2019-01-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122768

--- Comment #2 from Aaron Honeycutt  ---
Created attachment 148496
  --> https://bugs.documentfoundation.org/attachment.cgi?id=148496&action=edit
logs and video

Video

https://9089701563e3e5947b90-b6e63eb6c42eb9f70edaf30ab1589b06.ssl.cf2.rackcdn.com/64e25e81-572106-2a8b448e11616998.mp4

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[Libreoffice-bugs] [Bug 122768] When selecting a certain printer Writer crashes

2019-01-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122768

Roman Kuznetsov <79045_79...@mail.ru> changed:

   What|Removed |Added

 Blocks||103309


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=103309
[Bug 103309] [META] Print dialog bugs and enhancements
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[Libreoffice-bugs] [Bug 122768] When selecting a certain printer Writer crashes

2019-01-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122768

Xisco Faulí  changed:

   What|Removed |Added

 CC||xiscofa...@libreoffice.org
 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

--- Comment #1 from Xisco Faulí  ---
Could you please try to reproduce it with LibreOffice 6.2 from
https://wiki.documentfoundation.org/QA/GetInvolved#Test_Pre-releases?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.

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