[Libreoffice-bugs] [Bug 123221] impossible to open libreoffice on ubuntu 18.10: crash opening an existing file with OpenGL

2020-06-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123221

--- Comment #11 from QA Administrators  ---
Dear Davide Soresinetti,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp

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[Libreoffice-bugs] [Bug 123221] impossible to open libreoffice on ubuntu 18.10: crash opening an existing file with OpenGL

2020-06-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123221

QA Administrators  changed:

   What|Removed |Added

 Resolution|--- |INSUFFICIENTDATA
 Status|NEEDINFO|RESOLVED

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[Libreoffice-bugs] [Bug 123221] impossible to open libreoffice on ubuntu 18.10: crash opening an existing file with OpenGL

2020-05-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123221

--- Comment #10 from QA Administrators  ---
Dear Davide Soresinetti,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

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[Libreoffice-bugs] [Bug 123221] impossible to open libreoffice on ubuntu 18.10: crash opening an existing file with OpenGL

2019-11-08 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123221

Xisco Faulí  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #9 from Xisco Faulí  ---
Hello Davide,
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.

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[Libreoffice-bugs] [Bug 123221] impossible to open libreoffice on ubuntu 18.10: crash opening an existing file with OpenGL

2019-08-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123221

--- Comment #8 from Davide Soresinetti  ---
(In reply to Xisco Faulí from comment #6)
> Hello Davide,
> Could you please share your OpenGL information ? Check
> https://wiki.documentfoundation.org/OpenGL for information on how to do it...

glxinfo | grep OpenGL
OpenGL vendor string: NVIDIA Corporation
OpenGL renderer string: Quadro M600M/PCIe/SSE2
OpenGL core profile version string: 4.6.0 NVIDIA 418.56
OpenGL core profile shading language version string: 4.60 NVIDIA
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile
OpenGL core profile extensions:
OpenGL version string: 4.6.0 NVIDIA 418.56
OpenGL shading language version string: 4.60 NVIDIA
OpenGL context flags: (none)
OpenGL profile mask: (none)
OpenGL extensions:
OpenGL ES profile version string: OpenGL ES 3.2 NVIDIA 418.56
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20
OpenGL ES profile extensions:

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[Libreoffice-bugs] [Bug 123221] impossible to open libreoffice on ubuntu 18.10: crash opening an existing file with OpenGL

2019-08-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123221

Marcus Tomlinson  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 123221] impossible to open libreoffice on ubuntu 18.10: crash opening an existing file with OpenGL

2019-08-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123221

--- Comment #7 from Willem Schreuder  ---
I had the same error:


lowriter --norestore
dbus[26734]: arguments to dbus_message_iter_append_basic() were incorrect,
assertion "_dbus_check_is_valid_utf8 (*string_p)" failed in file
../../../dbus/dbus-message.c line 2754.
This is normally a bug in some application using the D-Bus library.

  D-Bus not built with -rdynamic so unable to print a backtrace
Application Error


Fatal exception: Signal 6
Stack:
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x13568)[0x7f776455e568]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c5d6)[0x7f77645875d6]
/lib/x86_64-linux-gnu/libc.so.6(+0x3ef20)[0x7f7764198f20]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xc7)[0x7f7764198e97]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x141)[0x7f776419a801]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2d5d6e2)[0x7f77675026e2]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN11Application5AbortERKN3rtl8OUStringE+0xa2)[0x7f776748e092]
/usr/lib/libreoffice/program/libmergedlo.so(+0x1d0e9b0)[0x7f77664b39b0]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2ceea3d)[0x7f7767493a3d]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x165b2)[0x7f77645615b2]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3c49f)[0x7f776458749f]
/lib/x86_64-linux-gnu/libc.so.6(+0x3ef20)[0x7f7764198f20]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xc7)[0x7f7764198e97]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x141)[0x7f776419a801]
/lib/x86_64-linux-gnu/libdbus-1.so.3(_dbus_abort+0x24)[0x7f7761901274]
/lib/x86_64-linux-gnu/libdbus-1.so.3(_dbus_strdup+0x0)[0x7f77618f7b00]
/lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_iter_append_basic+0x361)[0x7f77618e9321]
/lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_append_args_valist+0x2f3)[0x7f77618e9e03]
/lib/x86_64-linux-gnu/libdbus-1.so.3(dbus_message_append_args+0x99)[0x7f77618e9ed9]
/usr/lib/x86_64-linux-gnu/libavahi-client.so.3(avahi_record_browser_new+0x17c)[0x7f7755651bdc]
/usr/lib/x86_64-linux-gnu/libcups.so.2(+0x29316)[0x7f775e53e316]
/usr/lib/x86_64-linux-gnu/libcups.so.2(cupsGetDests2+0x94)[0x7f775e53e464]
/usr/lib/libreoffice/program/libmergedlo.so(+0x2d73127)[0x7f7767518127]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3f179)[0x7f776458a179]
/lib/x86_64-linux-gnu/libpthread.so.0(+0x76db)[0x7f7761d466db]
/lib/x86_64-linux-gnu/libc.so.6(clone+0x3f)[0x7f776427b88f]

=
This can be fixed by disabling CUPS:
SAL_DISABLE_CUPS=true lowriter --norestore
which restores normal operation.

With our without --safe-mode makes no difference.

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[Libreoffice-bugs] [Bug 123221] impossible to open libreoffice on ubuntu 18.10: crash opening an existing file with OpenGL

2019-03-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123221

Xisco Faulí  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

--- Comment #6 from Xisco Faulí  ---
Hello Davide,
Could you please share your OpenGL information ? Check
https://wiki.documentfoundation.org/OpenGL for information on how to do it...

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[Libreoffice-bugs] [Bug 123221] impossible to open libreoffice on ubuntu 18.10: crash opening an existing file with OpenGL

2019-02-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123221

Timur  changed:

   What|Removed |Added

Summary|impossible to open  |impossible to open
   |libreoffice on ubuntu   |libreoffice on ubuntu
   |18.10: crash opening an |18.10: crash opening an
   |existing file   |existing file with OpenGL

--- Comment #5 from Timur  ---
I understand this was meant "Yes, without OpenGl it works fine."

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