[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 QA Administrators changed: What|Removed |Added Status|NEEDINFO|RESOLVED Resolution|--- |INSUFFICIENTDATA -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #21 from QA Administrators --- Dear Vincent Boudry, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #20 from QA Administrators --- Dear Vincent Boudry, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 Alex Thurgood changed: What|Removed |Added Ever confirmed|0 |1 Status|UNCONFIRMED |NEEDINFO -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #19 from Alex Thurgood --- Still no repro with Version: 6.3.1.2 Build ID: b79626edf0065ac373bd1df5c28bd630b4424273 Threads CPU : 4; OS : Mac OS X 10.15; UI Render : par défaut; VCL: osx; Locale : fr-FR (fr_FR.UTF-8); Langue IHM : fr-FR Calc: threaded @Vincent : we might need you to provide us with your hardware details to see if we can spot anything that might be causing this. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 Vincent Boudry changed: What|Removed |Added Ever confirmed|1 |0 Status|NEEDINFO|UNCONFIRMED -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #18 from Vincent Boudry --- Dear all, I confirm I still have this bug with version 6.3.2.2, with a new profile or the old one. Best regards, Vincent. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #17 from QA Administrators --- Dear Vincent Boudry, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #16 from Xisco Faulí --- To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #15 from Vincent Boudry --- (In reply to Xisco Faulí from comment #14) > Hello, > LibreOffice 6.2.2.2 is going to be released today, could you please try again > with this version to see if the problem has been resolved meanwhile? Thanks > in > advance Sorry for the delay: the problem is still here with 6.2.2.2 -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 Xisco Faulí changed: What|Removed |Added CC||xiscofa...@libreoffice.org --- Comment #14 from Xisco Faulí --- Hello, LibreOffice 6.2.2.2 is going to be released today, could you please try again with this version to see if the problem has been resolved meanwhile? Thanks in advance -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #13 from Vincent Boudry --- (In reply to Vincent Boudry from comment #10) > Actually, the process doesn't hang completely: > it eventually stops after ~ 7 mins or so... without any selection being > applied. Rectification: I let it run ~19 mins, just to know. I could finally get an active selection, by carefully clicking on the window edge. Now I noticed LO indicates 1532 drawing objects selected. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #12 from Vincent Boudry --- (In reply to Alex Thurgood from comment #11) > @Vincent : thanks for the samples. > > Do you have any accessibility features enabled, by any chance (e.g. > VoiceOver, or any other assistive technology tools) ? Nothing that I know of... > I also see a call to what looks like hardware acceleration - is this enabled > under your LibreOffice preferences ? Usually, this should be disabled by > default, or at least, that was my understanding, as it was known to cause > problems. I disabled it specifically for those tests. (In reply to Alex Thurgood from comment #11) > @Vincent : thanks for the samples. > > > Do you have any accessibility features enabled, by any chance (e.g. > VoiceOver, or any other assistive technology tools) ? > > I also see a call to what looks like hardware acceleration - is this enabled > under your LibreOffice preferences ? Usually, this should be disabled by > default, or at least, that was my understanding, as it was known to cause > problems. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #11 from Alex Thurgood --- @Vincent : thanks for the samples. Do you have any accessibility features enabled, by any chance (e.g. VoiceOver, or any other assistive technology tools) ? I also see a call to what looks like hardware acceleration - is this enabled under your LibreOffice preferences ? Usually, this should be disabled by default, or at least, that was my understanding, as it was known to cause problems. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #10 from Vincent Boudry --- Actually, the process doesn't hang completely: it eventually stops after ~ 7 mins or so... without any selection being applied. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #9 from Vincent Boudry --- (In reply to Alex Thurgood from comment #4) > No repro either with > > Version: 6.1.5.2 > Build ID: 90f8dcf33c87b3705e78202e3df5142b201bd805 > Threads CPU : 4; OS : Mac OS X 10.14.2; UI Render : par défaut; > Locale : fr-FR (fr_FR.UTF-8); Calc: group threaded > > on same Mac mini and monitor. > > Note that I haven't enabled OpenGL. > > @Vincent : does turning off OpenGL in the LO preferences make any difference > ? > > What is your output screen resolution ? I tried on 2 external screens: - 1900×1050 (typically, I don't remember the exact number) - 3440×1440 No difference in using or not OpenGL. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #8 from Vincent Boudry --- Created attachment 149205 --> https://bugs.documentfoundation.org/attachment.cgi?id=149205=edit Process sampling #2 -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #7 from Vincent Boudry --- Switching on/off the OpneGl or all extensions makes no difference. It still hangs. I attach 2 process sampling file if it can help. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #6 from Vincent Boudry --- Created attachment 149204 --> https://bugs.documentfoundation.org/attachment.cgi?id=149204=edit Process sampling #1 -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 Alex Thurgood changed: What|Removed |Added Ever confirmed|0 |1 Status|UNCONFIRMED |NEEDINFO --- Comment #4 from Alex Thurgood --- No repro either with Version: 6.1.5.2 Build ID: 90f8dcf33c87b3705e78202e3df5142b201bd805 Threads CPU : 4; OS : Mac OS X 10.14.2; UI Render : par défaut; Locale : fr-FR (fr_FR.UTF-8); Calc: group threaded on same Mac mini and monitor. Note that I haven't enabled OpenGL. @Vincent : does turning off OpenGL in the LO preferences make any difference ? What is your output screen resolution ? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #5 from Alex Thurgood --- Switching on/off OpenGL made no difference for me. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #3 from Alex Thurgood --- No repro with Version: 6.2.0.3 Build ID: 98c6a8a1c6c7b144ce3cc729e34964b47ce25d62 Threads CPU : 4; OS : Mac OS X 10.14.2; UI Render : par défaut; VCL: osx; Locale : fr-FR (fr_FR.UTF-8); Langue IHM : fr-FR Calc: threaded Mac mini 2014, 8Gb RAM, Intel GPU Monitor : 1920 x 1080 -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 raal changed: What|Removed |Added CC||r...@post.cz --- Comment #2 from raal --- I cannot confirm with Version: 6.3.0.0.alpha0+ Build ID: f8c4459bbda62cb905d0c007cac044f3410ab76b CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: x11; -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 Vincent Boudry changed: What|Removed |Added Version|6.2.0.3 release |6.1.4.2 release -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 123306] Drawing select hangs
https://bugs.documentfoundation.org/show_bug.cgi?id=123306 --- Comment #1 from Vincent Boudry --- Created attachment 149068 --> https://bugs.documentfoundation.org/attachment.cgi?id=149068=edit Drawing with selection problems -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
