[Libreoffice-bugs] [Bug 126659] LibreOffice 6.2.6.1 x86_64 does not start after installing

2019-08-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=126659

--- Comment #11 from Michael Stahl (CIB)  ---
i disagree with resolving this issue, although to investigate further and
possibly fix it we'd probably need the user profile that causes the crash.

Dan, is it possible to attach that?

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[Libreoffice-bugs] [Bug 126659] LibreOffice 6.2.6.1 x86_64 does not start after installing

2019-08-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=126659

Michael Weghorn  changed:

   What|Removed |Added

 Status|UNCONFIRMED |RESOLVED
 Resolution|--- |WORKSFORME

--- Comment #10 from Michael Weghorn  ---
(In reply to Dan Lewis from comment #9)
>This is embarrassing: when I renamed the User folder and ran the program,
> it opened! I have a habit of creating a configure folder for each LO program
> I use (6.1, 6.2, 6.3). I am also lazy in that I copy the User folder from
> one of them to another. It has come back to haunt me. I think that this
> resolves this problem.

Thanks for the update! I'm closing this bug as WORKSFORME, since it no longer
happens with a fresh user profile. Please just reopen or create a new issue if
the problem reappears.

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[Libreoffice-bugs] [Bug 126659] LibreOffice 6.2.6.1 x86_64 does not start after installing

2019-08-02 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=126659

--- Comment #9 from Dan Lewis  ---
(In reply to Buovjaga from comment #7)
> (In reply to Michael Stahl (CIB) from comment #1)
> > SAL_USE_VCLPLUGIN=gen /opt/libreoffice6.2/program/sbase
> > -> does this start?
> 
> Dan: did you try this?

   Yes I did today (UTC -4). It increased the length of time the splash screen
was visible for a few additional seconds.
   This is embarrassing: when I renamed the User folder and ran the program, it
opened! I have a habit of creating a configure folder for each LO program I use
(6.1, 6.2, 6.3). I am also lazy in that I copy the User folder from one of them
to another. It has come back to haunt me. I think that this resolves this
problem.

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[Libreoffice-bugs] [Bug 126659] LibreOffice 6.2.6.1 x86_64 does not start after installing

2019-08-02 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=126659

--- Comment #8 from Dan Lewis  ---
Created attachment 153111
  --> https://bugs.documentfoundation.org/attachment.cgi?id=153111=edit
This is the gdbtrace.log results.

Perhaps the small size of this log file will reveal what is going on fairly
quickly.

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[Libreoffice-bugs] [Bug 126659] LibreOffice 6.2.6.1 x86_64 does not start after installing

2019-08-02 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=126659

Buovjaga  changed:

   What|Removed |Added

 CC||todven...@suomi24.fi

--- Comment #7 from Buovjaga  ---
(In reply to Michael Stahl (CIB) from comment #1)
> SAL_USE_VCLPLUGIN=gen /opt/libreoffice6.2/program/sbase
> -> does this start?

Dan: did you try this?

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[Libreoffice-bugs] [Bug 126659] LibreOffice 6.2.6.1 x86_64 does not start after installing

2019-08-02 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=126659

--- Comment #6 from Michael Stahl (CIB)  ---
the attachment doesn't contain any hint as to a library that failed to load, it
ends abruptly after loading libvclplug_gtk3lo.so and libgcc3_uno.so so i guess
it crashed then.

try "/opt/libreoffice6.2/program/sbase --backtrace", attach the "gdbtrace.log"

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[Libreoffice-bugs] [Bug 126659] LibreOffice 6.2.6.1 x86_64 does not start after installing

2019-08-01 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=126659

--- Comment #5 from Michael Weghorn  ---
Also, does this still happen if you try with a fresh user profile, e.g. using
this command:

/opt/libreoffice6.2/program/soffice -env:UserInstallation=file:///tmp/test

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[Libreoffice-bugs] [Bug 126659] LibreOffice 6.2.6.1 x86_64 does not start after installing

2019-08-01 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=126659

--- Comment #4 from Michael Weghorn  ---
(In reply to Michael Stahl (CIB) from comment #1)
> [...]
> (do we have a wiki page where i could add these instructions?)

Maybe [1]? (part of this seems to be covered already) That page also contains
some other steps that can possibly help to get more relevant information.

(In reply to Dan Lewis from comment #3)
> I also ran /opt/libreoffice6.2/program/sbase --strace. I can not attach it
> as it contains 507.9MB. This is much larger than what this web page will
> accept.

Often, the size of such files can be significantly reduced e.g. by gzipping
them.

[1] https://wiki.documentfoundation.org/QA/BugReport/Debug_Information

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[Libreoffice-bugs] [Bug 126659] LibreOffice 6.2.6.1 x86_64 does not start after installing

2019-08-01 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=126659

--- Comment #3 from Dan Lewis  ---
I also ran /opt/libreoffice6.2/program/sbase --strace. I can not attach it as
it contains 507.9MB. This is much larger than what this web page will accept.

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[Libreoffice-bugs] [Bug 126659] LibreOffice 6.2.6.1 x86_64 does not start after installing

2019-08-01 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=126659

--- Comment #2 from Dan Lewis  ---
Created attachment 153097
  --> https://bugs.documentfoundation.org/attachment.cgi?id=153097=edit
This file is part of the debugging process.

When I ran LD_DEBUG=libs LD_DEBUG_OUTPUT=foo /opt/libreoffice6.2/program/sbase,
this was by far the largest file (79KB vs 13KB or smaller).

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[Libreoffice-bugs] [Bug 126659] LibreOffice 6.2.6.1 x86_64 does not start after installing

2019-08-01 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=126659

Michael Stahl (CIB)  changed:

   What|Removed |Added

 CC||michael.st...@cib.de

--- Comment #1 from Michael Stahl (CIB)  ---
please try the following:

/opt/libreoffice6.2/program/sbase --strace
-> file "strace.log" is created, please attach

LD_DEBUG=libs LD_DEBUG_OUTPUT=foo /opt/libreoffice6.2/program/sbase
-> files "foo.*" are created, the one with the largest size is typically the
interesting one

SAL_USE_VCLPLUGIN=gen /opt/libreoffice6.2/program/sbase
-> does this start?

(do we have a wiki page where i could add these instructions?)

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