[Libreoffice-bugs] [Bug 133505] Libre Office 6.4.4 will not install on my Acer TC-885

2020-06-01 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133505

V Stuart Foote  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |NOTABUG

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs


[Libreoffice-bugs] [Bug 133505] Libre Office 6.4.4 will not install on my Acer TC-885

2020-06-01 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133505

--- Comment #4 from Dean Oder  ---
Suggestion 2 worked very well. Updating  MSVC++ with the link you provided was
all that was needed. 6.4.4.2 x64 and alpha 7 x64 both installed without a hitch
and are running well.

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs


[Libreoffice-bugs] [Bug 133505] Libre Office 6.4.4 will not install on my Acer TC-885

2020-05-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133505

V Stuart Foote  changed:

   What|Removed |Added

Version|4.4.4.3 release |6.4.4.2 release

--- Comment #3 from V Stuart Foote  ---
Please be assured that tens of thousands of installations on Windows 10 systems
have occurred without issue. 

Several questions for you to work through...

1. when downloaded, did you verify the MS Installer .msi package?

The sha256, md5 hashes to compare against are provided from the download
mirrors, but are here as well (including alternate mirrors):
https://downloadarchive.documentfoundation.org/libreoffice/old/6.4.4.2/win/x86_64/LibreOffice_6.4.4.2_Win_x64.msi.mirrorlist

2. do you have recent MSVC++ runtimes installed? The merged VS 2015-2019
packaging is helpful, eventhough LO will install the needed runtime if not
present. If already on system, avoids on of the install steps in the LO
package.

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

3. Decide if you want to run x86 (32-bit) or x64 (64-bit) LO builds, and stick
to it--you can install in parallel if needed. But don't "install" both, impacts
registry, user profile, and file association.

4. Further to 3, completely clean off the prior "install" (both 32-bit,
64-bit)--perhaps with aid of a removal utility (e.g. VSRevo's RevoUninstaller,
or similar).

5. Finally, after getting things cleaned up, verify the packaging, from a
command windows / PowerShell run as administrator, perform the installation
from the command line and capture a verbose install log:

   msiexec.exe /i LibreOffice_6.4.4.2_Win_x64.msi /L*v lo644InstLog.txt

if the install still balks, zip up the intallation log and attach it.

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs


[Libreoffice-bugs] [Bug 133505] Libre Office 6.4.4 will not install on my Acer TC-885

2020-05-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133505

V Stuart Foote  changed:

   What|Removed |Added

 CC||vstuart.fo...@utsa.edu
 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

--- Comment #2 from V Stuart Foote  ---
from OPs dupe...

My computer is an Acer TC-885 with an Intel Core i5 8400 CPU. I have failed 3
times in install LibreOffice 6.4.4.2 x86(AMD64) to this computer. However, the
x86 version of .msi file did install properly runs well. All my previous
updates were labeled x64 and installed without a hitch. Does that mean that the
version I installed is not a  66 bit program?

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs


[Libreoffice-bugs] [Bug 133505] Libre Office 6.4.4 will not install on my Acer TC-885

2020-05-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133505

--- Comment #1 from V Stuart Foote  ---
*** Bug 133513 has been marked as a duplicate of this bug. ***

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs