[Libreoffice-bugs] [Bug 143509] UI corruption while using hardware acceleration on GTX 970

2022-02-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=143509

QA Administrators  changed:

   What|Removed |Added

 Resolution|--- |INSUFFICIENTDATA
 Status|NEEDINFO|RESOLVED

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[Libreoffice-bugs] [Bug 143509] UI corruption while using hardware acceleration on GTX 970

2022-02-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=143509

--- Comment #4 from QA Administrators  ---
Dear ggtylerr_contact,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp

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[Libreoffice-bugs] [Bug 143509] UI corruption while using hardware acceleration on GTX 970

2022-01-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=143509

--- Comment #3 from QA Administrators  ---
Dear ggtylerr_contact,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

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[Libreoffice-bugs] [Bug 143509] UI corruption while using hardware acceleration on GTX 970

2021-07-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=143509

Julien Nabet  changed:

   What|Removed |Added

 CC||serval2...@yahoo.fr

--- Comment #2 from Julien Nabet  ---
In addition to what V Stuart indicated, here's a link which may help:
https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_.28Skia.29

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[Libreoffice-bugs] [Bug 143509] UI corruption while using hardware acceleration on GTX 970

2021-07-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=143509

V Stuart Foote  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 CC||vstuart.fo...@utsa.edu
 Blocks||129062
 Status|UNCONFIRMED |NEEDINFO

--- Comment #1 from V Stuart Foote  ---
OpenGL is gone, rendering is either by CPU or using Skia libs.

Skia has two modes--Vulkan (the OpenGL 3D vector rendering replacement), or
Raster

CPU rendering has two modes--GDI or CPU controlled Hardware Acceleration.

I would suspect your issue is with Skia Vulkan rendering, the nVidia GPUs have
had issues.

Please use the Tools -> Options -> View panel to set 'Use Skia for all
rendering' with the 'Force Skia software rendering' unchecked.  The will enable
Vulkan rendering--and if the UI is garbled it should force a restart and the
'Force Skia software rendering' will be set on next launch.

You can tell if Skia 'Vulkan' or 'Raster' mode is active from the Help -> About
dialog. If Skia is disabled, the About will show 'default' for UI Render:

Since Vulkan support for your nVida GTX 970 based GPU is probably the issue
(and needs to be deny-listed) please provide the Vulkan driver details. Either
from the skia.log in %APPDATA\LibreOffice\4\cache or with a 3rd party app [1].

And, please confirm if the UI is well composed working in Skia Raster mode.

=-ref-=
[1] http://www.realtech-vr.com/home/glview


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=129062
[Bug 129062] [META] Skia library bugs
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