[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2023-06-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

Buovjaga  changed:

   What|Removed |Added

 Resolution|--- |WORKSFORME
 Status|NEEDINFO|RESOLVED

--- Comment #33 from Buovjaga  ---
(In reply to Etienne from comment #30)
> Hello
> I tried today again with the latest version... still does not work
> I create a new document, with just the word "test"
> 
> I can't save or export in PDF, when I try, it freeze, load for several
> seconds (with the mac wheel), then nothing happen...
> 
> regards
> 
> Version: 7.5.4.2 (X86_64) / LibreOffice Community
> Build ID: 36ccfdc35048b057fd9854c757a8b67ec53977b6
> CPU threads: 8; OS: Mac OS X 10.15.7; UI render: default; VCL: osx
> Locale: fr-FR (fr_FR.UTF-8); UI: en-US
> Calc: threaded

Sorry, I was the one who closed your own report as duplicate. Let's open it
again and close this one.

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2023-06-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #32 from Etienne  ---
hi
No, I just posted it because I just tried it with this latest version, and it
still doesn't work
regards

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2023-06-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #31 from PeeWee  ---
At the moment I am using LibreOffice 7.5.4.2 with all three computer operating
systems and having no problems with crashing.

Has this latest version of LO fixed the problem?

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2023-06-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #30 from Etienne  ---
Hello
I tried today again with the latest version... still does not work
I create a new document, with just the word "test"

I can't save or export in PDF, when I try, it freeze, load for several seconds
(with the mac wheel), then nothing happen...

regards

Version: 7.5.4.2 (X86_64) / LibreOffice Community
Build ID: 36ccfdc35048b057fd9854c757a8b67ec53977b6
CPU threads: 8; OS: Mac OS X 10.15.7; UI render: default; VCL: osx
Locale: fr-FR (fr_FR.UTF-8); UI: en-US
Calc: threaded

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2023-06-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #29 from QA Administrators  ---
Dear PeeWee,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2022-12-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

Buovjaga  changed:

   What|Removed |Added

 Blocks|42082   |


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=42082
[Bug 42082] [META] Make LibreOffice shine and glow on macOS
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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2022-09-02 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

Sierk Bornemann  changed:

   What|Removed |Added

 Blocks||42082


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=42082
[Bug 42082] [META] Make LibreOffice shine and glow on macOS
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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2022-03-09 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #28 from Xisco Faulí  ---
(In reply to PeeWee from comment #27)
> I am using LibreOffice downloaded from
>  https://www.libreoffice.org/download/download/
> 
> 
> (In reply to Xisco Faulí from comment #26)
> > Thanks for reporting this issue.
> > Could you please try with LibreOffice 7.3.1 from
> > https://www.libreoffice.org/download/download/ ?

Share the info from Help - About LibreOffice

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2022-03-09 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #27 from PeeWee  ---
I am using LibreOffice downloaded from
 https://www.libreoffice.org/download/download/


(In reply to Xisco Faulí from comment #26)
> Thanks for reporting this issue.
> Could you please try with LibreOffice 7.3.1 from
> https://www.libreoffice.org/download/download/ ?

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2022-03-09 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

Xisco Faulí  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1
 CC||xiscofa...@libreoffice.org

--- Comment #26 from Xisco Faulí  ---
Thanks for reporting this issue.
Could you please try with LibreOffice 7.3.1 from
https://www.libreoffice.org/download/download/ ?

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2022-02-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

Buovjaga  changed:

   What|Removed |Added

 CC||ehou...@hotmail.fr

--- Comment #25 from Buovjaga  ---
*** Bug 147445 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2022-02-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #24 from PeeWee  ---
I have also deactivated Skia on my Intel Mac Mini running macOS 12.2 Monterey.
LO 7.3.0 appears to behave and has had no crashes so far as I work on one of
the LO user guide chapters.

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2022-02-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #23 from Buovjaga  ---
Skia will be deactivated by default on macOS in 7.3.1:
https://git.libreoffice.org/core/commit/290957ad1383565c97201360defdeae9ae5ef502

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2022-02-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #22 from bones <78j...@gmail.com> ---
I have the same problem on my iMac (Intel Proc. MacOS 12.2, LO 7.3.0.3).

I have unchecked in Preferences, LibreOffice, View, the option "Use Skia for
all rendering" and the probmlem seems to be gone.

In another test, I activated Skia, but deactivated "Force Skia software
rendering". This also seems to solve the problem.

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2022-01-31 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #21 from PeeWee  ---
Update on the crash problem.

LO 7.3.0.3 installed on an INTEL silicon Mac Mini running macOS 12.2 Monterey.
Open one Writer document and click once in the document and LO 7.3.0.3
immediately crashes.

LO 7.3.0.3 installed on an Apple silicon M1 MacBook Air running macOS 12.2
Monterey.
Open one Writer document and worked on the document doing several edits,
copying and pasting for over 3 hours. LO did not crash and I closed LO
normally.

Conclusion - looks like the crash problem only happens on INTEL powered Macs
running macOS 12 Monterey.

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2022-01-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #20 from Telesto  ---
(In reply to Alex Thurgood from comment #19)
> Unfortunately, still no repro for me with:
Try Skia software rendering/ aka Skia Raster. I'm having no issue with Vulkan.
The watchdog enables Forced software rendering by default on my Macbook

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2022-01-27 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #19 from Alex Thurgood  ---
Unfortunately, still no repro for me with:

Version: 7.3.0.1 / LibreOffice Community
Build ID: 840fe2f57ae5ad80d62bfa6e25550cb10ddabd1d
CPU threads: 8; OS: Mac OS X 12.1; UI render: Skia/Metal; VCL: osx
Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR
Calc: threaded

I set document autosave to 3 min.

Automatic Backup was not set (not sure whether that makes any difference, et
not specified by OP in initial report).

Opened several other files, at the same time, switching from one to the other
to make changes, then totally switching app contexts to move to a different app
and back again - no crash.


Notice that the trace file provided by the OP includes this line, which is
particularly pointed out by the Apple trace system in thread 0 instruction
stream:

 [f3]a4 5d c3 48 39 fe 74-f9 48 01 d6 48 01 d7 48  ..].H9.t.H..H..H <==


Unfortunately, I have no idea what that means.

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2022-01-27 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #18 from Telesto  ---
(In reply to PeeWee from comment #17)
> Created attachment 177839 [details]
> LO 7.3.0.2 crash report
> 
> Testing LO 7.3.0.2 on my Mac Mini running macOS 12.2 Monterey and needless
> to say, LO crashed after a few minutes of operating. I have attached a crash
> report generated by my Mac Mini to help solving this problem

Based on my reading of frame 31 to 21 of thread 0 I would say expect this to be
bug 145843

Which is likely caused by compiler (Xcode?) used to build release builds. My
own build is running fine. So it's or compiler level issue or some work around
is needed at the Skia level

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2022-01-27 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

Telesto  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=14
   ||5843

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2022-01-27 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #17 from PeeWee  ---
Created attachment 177839
  --> https://bugs.documentfoundation.org/attachment.cgi?id=177839=edit
LO 7.3.0.2 crash report

Testing LO 7.3.0.2 on my Mac Mini running macOS 12.2 Monterey and needless to
say, LO crashed after a few minutes of operating. I have attached a crash
report generated by my Mac Mini to help solving this problem

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey with AutoSave on, or upon default background saving

2022-01-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

Alex Thurgood  changed:

   What|Removed |Added

Summary|LibreOffice crashes |LibreOffice crashes
   |repeatedly using macOS 12.1 |repeatedly using macOS 12.1
   |Monterey|Monterey with AutoSave on,
   ||or upon default background
   ||saving

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey

2022-01-20 Thread bugzilla-daemon
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Alex Thurgood  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=12
   ||8123

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey

2022-01-20 Thread bugzilla-daemon
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Alex Thurgood  changed:

   What|Removed |Added

   See Also|https://bugs.documentfounda |
   |tion.org/show_bug.cgi?id=14 |
   |6765|

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey

2022-01-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #16 from Alex Thurgood  ---
@PeeWee

Ah, this crashing on AutoSave is/was a known bug in a previous version of LO,
which appears to have resurfaced - sigh.

The fact that it still crashes after 15 min or so, even when you specifically
turn the autosave off is due to the automatic factory save default of file
activity within the LO process, which occurs every 10 to 15 min or so (I don't
remember exactly what this is, but I seem to recall that active data in the
file is stored in a lockfile and it is this that gets written to every 15 min
or so. Perhaps someone more knowledgable with the internal workings can chime
in here.

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey

2022-01-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

QA Administrators  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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2022-01-19 Thread bugzilla-daemon
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--- Comment #15 from QA Administrators  ---
[Automated Action] NeedInfo-To-Unconfirmed

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey

2022-01-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #14 from PeeWee  ---
LO 7.2.5 crashes with 2 Writer files open on my Mac Mini running macOS 12.1
Monterey. The attached crash report was generated by my Mac Mini. This crash
may be related to the crashing problem for LO 7.3.

If you go to LibreOffice > Preferences > Options > Load/Save > General and
switch off "Save AutoRecovery information every" stops LO 7.2.5 from crashing.
Also, the time interval between crashes on LO 7.3 increases from every 5
minutes approx to every 15 minutes approx with this option switched off.

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey

2022-01-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #13 from PeeWee  ---
LO 7.2.5 crashes with 2 Writer files open on my Mac Mini running macOS 12.1
Monterey. The attached crash report was generated by my Mac Mini. This crash
may be related to the crashing problem for LO 7.3.

If you go to LibreOffice > Preferences > Options > Load/Save > General and
switch off "Save AutoRecovery information every" stops LO 7.2.5 from crashing.
Also, the time interval between crashes on LO 7.3 increases from every 5
minutes approx to every 15 minutes approx with this option switched off.

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey

2022-01-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #12 from PeeWee  ---
Created attachment 177644
  --> https://bugs.documentfoundation.org/attachment.cgi?id=177644=edit
Crash report for LO 7.2.5

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey

2022-01-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #11 from Alex Thurgood  ---
My bug report 146765 also relates to crashing when moving the mouse cursor in a
separate window to a Writer form document - possibly related to your report.

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2022-01-16 Thread bugzilla-daemon
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Alex Thurgood  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=14
   ||6765

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2022-01-16 Thread bugzilla-daemon
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--- Comment #10 from Telesto  ---
(In reply to PeeWee from comment #9)
> Telesto - do not understand your comment about dialogs. Three files open,
> but no dialogs open. Move the mouse cursor and LO immediately crashes.

I can't repro my problem that easy.. so maybe it's something different.

Maybe enter "codesign -vvv --deep --strict /Applications/LibreOffice.app" in
the terminal?

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2022-01-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #9 from PeeWee  ---
Alex - LO 7.3 had full security access. No other software has a problem
Monterey.

Telesto - do not understand your comment about dialogs. Three files open, but
no dialogs open. Move the mouse cursor and LO immediately crashes.

System Integrity Protection (SIP) in macOS was switched off because I was
sorting out a problem of an unwanted application that was refusing to be
deleted.

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey

2022-01-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #8 from Buovjaga  ---
Telesto: let me know, if you need help with LODE and we can have a
screensharing call. I've never set up a dev environment on macOS, but maybe I
can help.

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2022-01-15 Thread bugzilla-daemon
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--- Comment #7 from Alex Thurgood  ---
@PeeWee : have you allowed the LO 7.3 version complete disk access under macOS
security preferences?

I've noticed when working with dev builds in lldb debugging sessions repeated
security warnings on the console and am wondering whether there are new
security requirements under Monterey that the app bundle doesn't take into
account.

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--- Comment #6 from Telesto  ---
(In reply to PeeWee from comment #5)
As far I'm aware it's about amount of dialogs.. After 3 dialogs open the same
time it getting unstable. (So Wizard at impress + tip of the day + about
Window)  It's Skia related: only happens with Raster; not with Vulkan  

Reproducing it is for me not the issue.. But lacking a symbol build for a
decent backtrace (and/or to check of the build environment matters for the
issue to occur). However, me and LODE aren't friends, yet..

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2022-01-15 Thread bugzilla-daemon
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--- Comment #5 from PeeWee  ---
When LO 7.3 crashes on my Mac Mini, I am updating GS7306 Getting Started with
Impress to version 7.3. This means that I have two Writer files and one Impress
file open.

LO7.3 is stable for about 5 minutes, then starts crashing immediately I start
to work on the open files. LO does recover and save the files, then LO opens
the files. I try to save, but LO 7.3 immediately crashes again. This makes it
impossible to use LO 7.3 on my main Mac computer running macOS 12.1 Monterey.

When LO 7.3 crashes no report is generated that I could save for further use.

Hope the above helps in solving the problem.

I am not a software expert, so would need some help if more information is
required.

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey

2022-01-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=146759

--- Comment #4 from PeeWee  ---
Tested LO 7.3 in Windows 10, Ubuntu, and macOS 10.15.7 Catalina.
The result was LO 7.3 operated without any crashes.

It appears the crashing problem is limited to macOS 12.1 Monterey.

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[Libreoffice-bugs] [Bug 146759] LibreOffice crashes repeatedly using macOS 12.1 Monterey

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--- Comment #3 from Telesto  ---
Sounds like bug 145843.. or to put it differently, I'm experiencing the same
issue

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2022-01-14 Thread bugzilla-daemon
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--- Comment #2 from Alex Thurgood  ---
@PeeWee : when it crashes, can you get any Apple Trace information ? 
e.g. from the Console.app logs ?

It crashes quite regularly for me too, but I have where possible reported the
precise circumstances under which this happens.


We need more detail from you I'm afraid.

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2022-01-14 Thread bugzilla-daemon
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Buovjaga  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||ilmari.lauhakangas@libreoff
   ||ice.org
 Ever confirmed|0   |1

--- Comment #1 from Buovjaga  ---
What if you launch it in safe mode, I think from the terminal with

path/to/libreoffice --safe-mode

It might be due to Skia:
https://wiki.documentfoundation.org/ReleaseNotes/7.3#Platform_Compatibility

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