[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=40176

--- Comment #30 from QA Administrators  ---
Dear mrkazoodle,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

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--- Comment #29 from QA Administrators  ---
Dear mrkazoodle,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=40176

--- Comment #28 from Timur  ---
(In reply to Christian Lehmann from comment #26)
> The bug is reproducible in LO Writer 7.3.2.2.:
> 
> 1. Copy an HTML-formatted text from a Thunderbird 91 email message.
> 2. Open a new document in Writer, no matter whether in Linux or Windows.
> 3. Paste the clipboard into the document.

Please attach here clipboard contents when copied from Thunderbird, using
github.com/hluk/CopyQ/releases.

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

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https://bugs.documentfoundation.org/show_bug.cgi?id=40176

--- Comment #27 from Lorenzo Bettini  ---
Additional info: on Linux it only happens when running on Wayland; it works
perfectly on X11 (it was noted also here
https://bugzilla.redhat.com/show_bug.cgi?id=1433341)

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

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--- Comment #26 from Christian Lehmann  ---
The bug is reproducible in LO Writer 7.3.2.2.:

1. Copy an HTML-formatted text from a Thunderbird 91 email message.
2. Open a new document in Writer, no matter whether in Linux or Windows.
3. Paste the clipboard into the document.

Result: "Requested clipboard format is not available."

Same if you choose, before pasting, "Paste special". It only works with "Paste
unformatted text".

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

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https://bugs.documentfoundation.org/show_bug.cgi?id=40176

--- Comment #25 from Simon Reed  ---
I am now unable to reproduce this bug because the sites that caused it no
longer use Flash.

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

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https://bugs.documentfoundation.org/show_bug.cgi?id=40176

Timur  changed:

   What|Removed |Added

 Status|NEW |NEEDINFO
   Severity|normal  |minor
   Priority|medium  |low

--- Comment #24 from Timur  ---
What are the steps for this bug? 
I don't see Share in speedtest.net and Flash is disapearring.

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

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https://bugs.documentfoundation.org/show_bug.cgi?id=40176

--- Comment #23 from QA Administrators  ---
Dear mrkazoodle,

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=40176

--- Comment #22 from QA Administrators  ---
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=40176

Heiko Tietze  changed:

   What|Removed |Added

   Keywords|needsUXEval |
 CC|libreoffice-ux-advise@lists |tietze.he...@gmail.com,
   |.freedesktop.org|xiscofa...@libreoffice.org
   Severity|enhancement |normal

--- Comment #21 from Heiko Tietze  ---
If we want to change anything the best is to "improve" the text like "Cannot
paste clipboard content."

But NOTOURBUG in my opinion (up to QA/Dev).

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=40176

Yousuf Philips (jay)  changed:

   What|Removed |Added

 Blocks||102593


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=102593
[Bug 102593] [META] Paste bugs and enhancements
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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=40176

Yousuf (Jay) Philips philip...@hotmail.com changed:

   What|Removed |Added

 CC||philip...@hotmail.com
   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=68
   ||765
 OS|All |Linux (All)

--- Comment #19 from Yousuf (Jay) Philips philip...@hotmail.com ---
This is a linux only issue as mention in my bug 76338 and this is more of a bug
than an enhancement as libreoffice should be picking the correct paste option.

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=40176

Yousuf (Jay) Philips philip...@hotmail.com changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=76
   ||338

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=40176

--- Comment #18 from Simon Reed bugzi...@s-and-j.co.uk ---
Just tried to reproduce this speedtest.net problem and it still exists in
LibreOffice 4.2.8.2 on Linux Mint 17.1

If it helps, I think the problem is Linux-specific and it is also Adobe Flash
specific.

If so, reports 68765 and 76338 are related.  As is the problem I am having
using a similar copy-to-clipboard function on https://www.citethisforme.com/
which also uses Adobe Flash.  (It used to work on that web site but they
changed it a few weeks ago to Flash and it has not worked since.)  It just
makes LibreOffice say Requested clipboard format is not available..

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=40176

Robinson Tryon (qubit) qu...@runcibility.com changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 CC||libreoffice-ux-advise@lists
   ||.freedesktop.org,
   ||qu...@runcibility.com
  Component|UI  |ux-advise
 Ever confirmed|0   |1

--- Comment #17 from Robinson Tryon (qubit) qu...@runcibility.com ---
(In reply to mrkazoodle from comment #0)
 The example:
 When I tried pasting a text into Writer, it gave a message that the
 Requested clipboard format is not available.
 
 The problem:
 All I can do is press the OK button. This does NOT solve my problem as I
 still need to paste that piece of text into Writer. I need to paste-copy the
 text in a notepad like application OR I need to know of the existence of the
 Paste special function.
 
 The possible solutions:
  * Ask if the user wants to paste the text without formatting,
  * redirect to the Paste special dialog,

UX: One for you to triage

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=40176

Joel Madero jmadero@gmail.com changed:

   What|Removed |Added

 Status|REOPENED|NEEDINFO
 CC||jmadero@gmail.com

--- Comment #16 from Joel Madero jmadero@gmail.com ---
Never confirmed by QA team - moving to UNCONFIRMED. Thanks for your patience
and understanding.

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=40176

Joel Madero jmadero@gmail.com changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=40176

--- Comment #15 from philip_hofl...@hotmail.com ---
(In reply to comment #14)
 I can reproduce the issue (using steps in comment 9) on LO 4.1.4.2 on
 Ubuntu.  I believe the point of comment 13 is that the issue isn't
 reproducible on Windows, not that the issue isn't reproducible at all.  (The
 previous commenters were fairly clear about this, but I wanted to clarify a
 bit further.)

I was trying to reproduce the issue using the steps in comment 9, but couldn't
and you're right: I could have been clearer about this.

 I agree with the suggested solutions in comment 0.  (Apparently
 mrkazoo...@gmail.com and philip_hofl...@hotmail.com are the same person, per
 comment 11 and comment 3.)

Hm, seems I registered twice, how silly :p

 I searched in the source code:  
 The symbol for the error message in question is MSG_CLPBRD_FORMAT_ERROR
 It appears in 
 http://opengrok.libreoffice.org/xref/core/sw/source/ui/dochdl/swdtflvr.cxx
 in methods
 _PasteFileContent (twice)
 _PasteDBData
 _PasteFileList

Thanks! Hopefully this bug report will lead to an improvement :)

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=40176

--- Comment #14 from dg1727 dg1...@hushmail.com ---
I can reproduce the issue (using steps in comment 9) on LO 4.1.4.2 on Ubuntu. 
I believe the point of comment 13 is that the issue isn't reproducible on
Windows, not that the issue isn't reproducible at all.  (The previous
commenters were fairly clear about this, but I wanted to clarify a bit
further.)  

I agree with the suggested solutions in comment 0.  (Apparently
mrkazoo...@gmail.com and philip_hofl...@hotmail.com are the same person, per
comment 11 and comment 3.)  

I searched in the source code:  
The symbol for the error message in question is MSG_CLPBRD_FORMAT_ERROR
It appears in 
http://opengrok.libreoffice.org/xref/core/sw/source/ui/dochdl/swdtflvr.cxx
in methods
_PasteFileContent (twice)
_PasteDBData
_PasteFileList

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

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https://bugs.freedesktop.org/show_bug.cgi?id=40176

--- Comment #12 from sasha.libreoff...@gmail.com ---
About comment 9:
not reproducible in LO 3.4 and 3.5 on WinXP 32 bit, Firefox

If it is Linux-specific bug, then please tell me. I will try on Ubuntu.
And, please, tell me Linux analog of clipbrd.exe

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=40176

--- Comment #13 from philip_hofl...@hotmail.com ---
(In reply to comment #12)


I tested it and I also couldn't reproduce this on Windows 7 64Bit using version
3.6.3.2 (portableapps version).

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

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https://bugs.freedesktop.org/show_bug.cgi?id=40176

Denis Silakov sila...@ispras.ru changed:

   What|Removed |Added

 Status|RESOLVED|REOPENED
 Resolution|INVALID |---

--- Comment #9 from Denis Silakov sila...@ispras.ru ---
The issue is still valid even with LibreOffice 4.1.

A possible way to reproduce the issue is described here -
http://bugs.rosalinux.ru/show_bug.cgi?id=1483:

Description of problem:
1. Open speedtest.net in firefox.
2. Choose server and launch test
3. After ending click Share Results and copy URL in the appropriate field
4. You can paste this text into kwrite
5. But if You try paste this text to LibreOffice Writer You get an error
(screenshot is attached)
6. You can paste the text only using Klipper

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

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https://bugs.freedesktop.org/show_bug.cgi?id=40176

--- Comment #10 from sasha.libreoff...@gmail.com ---
Thanks for additional testing.
In this case problem is in Flash player.

IMHO we should close this bug with status NotOurBug

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

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https://bugs.freedesktop.org/show_bug.cgi?id=40176

--- Comment #11 from philip_hofl...@hotmail.com ---
No it shouldn't be closed yet: the problem is not that the input is bad, it is
the way LO handles the problem.

A user doesn't care if flash causes the copied text to have some kind of error
in it which makes it unpasteable, he wants it done or at least get an error
that helps him a bit further.

Requested clipboard format is not available does not suffice, look again to
my first post for my suggestion how to solve this.

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

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https://bugs.freedesktop.org/show_bug.cgi?id=40176

Florian Reisinger reisi...@gmail.com changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution||INVALID
 CC||reisi...@gmail.com

--- Comment #5 from Florian Reisinger reisi...@gmail.com 2012-08-14 13:57:35 
UTC ---
Dear bug submitter!

Due to the fact, that there are a lot of NEEDINFO bugs with no answer within
the last six months, we close all of these bugs.

To keep this message short, more infos are available @
https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement

Thanks for understanding and hopefully updating your bug, so that everything is
prepared for developers to fix your problem.

Yours!

Florian

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

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--- Comment #6 from Florian Reisinger reisi...@gmail.com 2012-08-14 13:58:55 
UTC ---
Dear bug submitter!

Due to the fact, that there are a lot of NEEDINFO bugs with no answer within
the last six months, we close all of these bugs.

To keep this message short, more infos are available @
https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement

Thanks for understanding and hopefully updating your bug, so that everything is
prepared for developers to fix your problem.

Yours!

Florian

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

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--- Comment #7 from Florian Reisinger reisi...@gmail.com 2012-08-14 14:03:28 
UTC ---
Dear bug submitter!

Due to the fact, that there are a lot of NEEDINFO bugs with no answer within
the last six months, we close all of these bugs.

To keep this message short, more infos are available @
https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement

Thanks for understanding and hopefully updating your bug, so that everything is
prepared for developers to fix your problem.

Yours!

Florian

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

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--- Comment #8 from Florian Reisinger reisi...@gmail.com 2012-08-14 14:05:43 
UTC ---
Dear bug submitter!

Due to the fact, that there are a lot of NEEDINFO bugs with no answer within
the last six months, we close all of these bugs.

To keep this message short, more infos are available @
https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement

Thanks for understanding and hopefully updating your bug, so that everything is
prepared for developers to fix your problem.

Yours!

Florian

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

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https://bugs.freedesktop.org/show_bug.cgi?id=40176

--- Comment #4 from Omri Har-Shemesh omri...@gmail.com 2012-05-10 04:55:33 
PDT ---
I came across the same behavior while trying to copy a citation from Mendeley
desktop to Writer (on Ubuntu 10.10).

Suggested solution sounds good to me :)

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=40176

--- Comment #3 from philip_hofl...@hotmail.com 2012-04-13 07:00:43 PDT ---
I don't know it this is a bug and by now I don't know any more what the source
of the copied text was, but it was only with that specific piece of copied text
that I had the problem.
My conclusion is that when something is pasted, writer checks the format of
what's in the clipboard and if it isn't recognised, gives the error message
that I received.

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=40176

sasha.libreoff...@gmail.com changed:

   What|Removed |Added

 CC||sasha.libreoff...@gmail.com

--- Comment #2 from sasha.libreoff...@gmail.com 2012-01-31 05:47:54 PST ---
I have never seen message Requested clipboard format is not available.
My be it is bug in some program? How can be this reproduced?

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[Libreoffice-bugs] [Bug 40176] Show special paste options when needed

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=40176

Björn Michaelsen bjoern.michael...@canonical.com changed:

   What|Removed |Added

 Status|NEW |NEEDINFO

--- Comment #1 from Björn Michaelsen bjoern.michael...@canonical.com 
2011-12-23 12:32:59 PST ---
[This is an automated message.]
This bug was filed before the changes to Bugzilla on 2011-10-16. Thus it
started right out as NEW without ever being explicitly confirmed. The bug is
changed to state NEEDINFO for this reason. To move this bug from NEEDINFO back
to NEW please check if the bug still persists with the 3.5.0 beta1 or beta2
prereleases.
Details on how to test the 3.5.0 beta1 can be found at:
http://wiki.documentfoundation.org/QA/BugHunting_Session_3.5.0.-1

more detail on this bulk operation:
http://nabble.documentfoundation.org/RFC-Operation-Spamzilla-tp3607474p3607474.html

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