https://bugs.freedesktop.org/show_bug.cgi?id=46111
Bug #: 46111
Summary: install incorrectly claims LibreOffice/Quickstarter is
running and aborts
Classification: Unclassified
Product: LibreOffice
Version: LibO 3.5.0 Release
Platform: x86-64 (AMD64)
OS/Version: Windows (All)
Status: UNCONFIRMED
Severity: blocker
Priority: medium
Component: Installation
AssignedTo: libreoffice-bugs@lists.freedesktop.org
ReportedBy: gar...@globalmentor.com
I have LibreOffice 3.3.2 (OOO330m19 (Build:202)) installed on Windows 7
Professional 64-bit. I'm trying to upgrade to LibreOffice 3.5. The installation
stops
and presents a dialog:
"Please exit LibreOffice 3.3 and the LibreOffice 3.3 Quickstarter before you
continue. If you are using a multi-user system, also make sure that no other
user
has LibreOffice 3.3 open."
I have not started LibreOffice since booting this system. I always turn off
Quickstarter during installation. There are no other users. I have verified in
Process Explorer that there are no instances of LibreOffice or the quickstarter
running.
So I'm stuck; a hard fail. Can't go further. Can't even install, as it rolls
back all changes.
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